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Blog Articles for BTS Technologies

Keeping Up with the Demands of Modern IT

November 4th, 2024 by William Wentowski

Man holding digital IT icons

In today's rapidly evolving digital landscape, the demands on businesses to stay ahead of the curve are greater than ever before. Technology is advancing at an unprecedented rate, and the complexities of managing and securing IT infrastructure are...

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Posted in: Managed IT

Unleashing the Power of Managed IT Services: The ACES Approach

November 1st, 2024 by William Wentowski

Man with digital network hologram

In today's fast-paced business landscape, technology has become an indispensable ally, enabling organizations to streamline operations, enhance productivity, and unlock new growth opportunities. However, managing and maintaining a robust IT infrastructure...

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Posted in: Managed IT

The Role of Managed Security in Today's Landscape

October 16th, 2024 by William Wentowski

Man in shadows working on laptop

In the ever-evolving digital landscape, where cyber threats are becoming increasingly sophisticated and pervasive, maintaining robust security measures is no longer an option - it's an imperative. At BTS Technologies, we understand the gravity of this...

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Posted in: Managed IT

Unleash the Power of VoIP with TotalVoice by BTS

October 4th, 2024 by Brian Wakefield

Man using mobile phone with digital representation of global network

As BTS, we understand the importance of effective communication in the business world. In today's fast-paced environment, traditional phone systems are becoming outdated, paving the way for more advanced and flexible solutions. That's why we're excited...

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Posted in: Managed IT

The Importance of a Comprehensive Data Recovery Plan

September 16th, 2024 by William Wentowski

Women's cyber eye watching over data

In today's digital age, data is the lifeblood of businesses across all industries. From customer records and financial information to proprietary research and intellectual property, the data your company generates and stores is invaluable. Yet, despite...

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Posted in: Managed IT

Unlock Your Business's Full Potential with ACES Managed IT from BTS Technologies

September 5th, 2024 by William Wentowski

Man working on laptop

In the digital age, technology has become the backbone of modern business operations. Companies across industries rely on robust IT infrastructures to drive efficiency, productivity, and innovation. However, managing and optimizing these complex systems...

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Posted in: Managed IT

Data Recovery - Not Just Backup! Why You Need a Disaster Recovery Plan

August 16th, 2024 by William Wentowski

Man turning on disaster recovery button

As a business owner, you understand the importance of data backup. You've set up regular backups of your critical data to an external hard drive or cloud storage. But did you know that simply having backups isn't enough? According to startling statistics,...

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Posted in: Managed IT

Streamline Your IT Operations with ACES Co-Managed IT

July 20th, 2024 by William Wentowski

Man with digital spockets

Managing IT for small teams can be a daunting task, often leading to resource constraints and operational inefficiencies. Introducing ACES Co-Managed IT from BTS Technologies, a solution designed to streamline your IT operations, enhance security,...

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Posted in: Managed IT

What are the Benefits of Co-Managed IT?

May 20th, 2024 by Roger Wentowski

Man pointing finger at digital background with managed it icons

In today's rapidly evolving business landscape, the role of Information Technology (IT) has become increasingly crucial for organizations of all sizes. However, managing an in-house IT department can be a daunting task, often requiring substantial investments...

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Posted in: Managed IT

Supplement Your Existing IT Department with Essentials Care

April 5th, 2024 by William Wentowski

A person in a button shirt with a tie holding a pen underling the words IT support

Businesses rely heavily on technology to operate efficiently and effectively. Technology plays a pivotal role in nearly every aspect of modern business, from managing internal processes to interacting with customers. As a result, having an...

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Posted in: Managed IT

Why Do Businesses Need Managed IT Services?

February 15th, 2024 by William Wentowski

A person with a tie and button up shirt underlining the words IT Support

Technology is not just a tool; it's the backbone that supports every business operation. As companies grow and expand, the complexity of managing their IT infrastructure also increases. This is where Managed IT Services come into play, providing...

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Posted in: Managed IT

Migrate Operations to the Cloud with Cloud Complete

February 5th, 2024 by William Wentowski

A hond under a chalk drawn cloud connected to different technologies

Organizations continually seek ways to enhance operational efficiency, reduce costs, and stay ahead of competition. Recognizing the need for businesses to enhance flexibility, security, and productivity while minimizing downtime, BTS Technologies...

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Posted in: Managed IT

Keep Your IT Systems Up-to-Date With Essentials Care IT

January 9th, 2024 by William Wentowski

A person holding a laptop analysing network hardware

The scope of IT services has significantly changed over recent years. The Modern-day IT landscape is more focused on business transformation than a point-by-point fixing approach. Companies rely on managed IT services to keep their systems intact...

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Posted in: Managed IT

Data Backup vs. Disaster Recovery: Understanding the Key Differences

January 2nd, 2024 by William Wentowski

A hand about to press a blue lock icon

Data backup and disaster recovery – these terms might sound like distant relatives in the tech family tree, but trust us, they are the dynamic duo you never knew you needed until disaster struck. So, let's unravel the mystery behind these lifesavers...

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Posted in: Managed IT

What are the 2024 Cyber Security Trends?

December 4th, 2023 by William Wentowski

A person in a hoodie and mask on a laptop

The digital revolution is taking the world by storm. Everyone depends on computerized systems for managing daily activities, from small to large organizations, corporations, and governments. This makes cybersecurity a much-needed safeguard option...

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Posted in: Cyber Security, Managed IT, Solutions

How Actively Managed IT Benefits Your Business

November 16th, 2023 by William Wentowski

A hand operating a tablet

According to research done by IDC, the amount of data created worldwide will reach 163 zettabytes by 2025, and only those businesses that can harness and process these large amounts of data will have an edge over the competition. So, the question...

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Posted in: Managed IT

BTS Offers Exceptional Support With Managed IT Services

October 4th, 2023 by William Wentowski

Managed IT Support

Over the past decade or so, the business world has become almost completely reliant on technology. With newer tech being implemented and business processes requiring more sophisticated solutions, reliable IT infrastructure and support have become...

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Posted in: Managed IT

Improve Security Essential Care with Managed IT

August 2nd, 2023 by William Wentowski

Learn how Managed IT services can help improve your security

Businesses and organizations today are faced with the critical task of protecting their sensitive data and ensuring the integrity of their IT infrastructure. The constant threat of cyber-attacks, data breaches, and other security vulnerabilities...

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Posted in: Managed IT

Reduce Downtime with Actively Managed IT Services

July 17th, 2023 by William Wentowski

Learn how actively managed IT services can help reduce downtime

In today's digitally driven world, businesses rely heavily on technology to streamline operations, enhance productivity, and maintain a competitive edge. However, with increasing reliance on IT infrastructure, the risk of system downtime...

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Posted in: Managed IT

Support Your Existing IT Team with Essential Care IT Services

July 3rd, 2023 by William Wentowski

A team conducting essential care IT services

In today's rapidly evolving technological landscape, businesses heavily rely on robust IT infrastructure to maintain productivity, drive innovation, and ensure seamless operations. As organizations continue to expand their digital footprint,...

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Posted in: Managed IT

Modernize Your Infrastructure with IT Solutions from BTS

May 23rd, 2023 by Roger Wentowski

A futuristic technology interface overlaid on business people meeting in a board room

Businesses today need to modernize their infrastructure if they want to keep up with the competition in an ever-evolving market. Modernizing your business infrastructure can involve updating hardware and software, streamlining processes, automating...

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Posted in: Managed IT, Solutions

How Reserve IT Helps Support Your Existing IT Department?

May 5th, 2023 by William Wentowski

4 Coworkers in business attire sitting at a table looking at mobile devices

Reserve IT is a system that helps organizations and businesses keep track of their Reserve IT from BTS is a system that helps organizations and businesses keep track of their technology assets, including servers, hardware, software, and other...

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Posted in: Managed IT

BTS Provides Custom Managed IT Solutions

April 11th, 2023 by William Wentowski

An overhead shot of people working on laptops

Custom managed IT solutions are tailored to meet the unique needs of a business or organization. They offer customized services, such as custom system design and implementation, data migration, network security, disaster recovery planning,...

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Posted in: Managed IT, Solutions

Increase Productivity and Security with Managed IT Solutions

March 10th, 2023 by Roger Wentowski

A keyboard with one blue key that says 'Support'

Managed IT solutions are comprehensive services that provide businesses with access to the latest information technology (IT) tools and resources. These solutions can include a range of cloud-based products and services, such as managed network security,...

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Posted in: Managed IT

The Many Benefits of Managed IT Services

February 10th, 2023 by William Wentowski

Silhouette of business team walking with city in background and technology concept illustration overlay.

Managed IT Services are professional services provided by an experienced team of Information Technology (IT) experts. These services provide organizations with proactive support, specialized expertise, and a cost-effective way to manage their IT infrastructure....

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Posted in: Managed IT

Learn About the Benefits of IT Support Services

February 2nd, 2023 by Roger Wentowski

A silver cloud with a keyhole in the middle

IT support services are a set of professional activities that help organizations maintain the health and stability of their IT systems and networks. These services are designed to diagnose, troubleshoot, and resolve technical issues quickly and efficiently....

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Posted in: Managed IT

Why Managed IT Services Are a Must for Businesses

January 10th, 2023 by Brian Wakefield

An aisle in a server room

Managed IT services are a type of IT service that is managed by an outside vendor or provider. This type of service allows businesses to outsource their IT functions and operations to a third-party rather than managing them in-house. These services...

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Posted in: Managed IT

How to Find the Right IT Support Services?

January 4th, 2023 by Roger Wentowski

A businessman holding a pen and drawing gears on a screen

IT support services are a type of service that provides technical assistance to help organizations and individuals with their IT systems or software. This may include troubleshooting, maintenance, training, installation, configuration, upgrades, and...

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Posted in: Managed IT

Backup and Disaster Recovery Benefits

December 28th, 2022 by William Wentowski

Colleagues looking at a survey sheet showing data

Backup and Disaster Recovery (BDR) solutions can provide many benefits to organizations, including improved data security, increased uptime, simplified server management, and cost savings. With a BDR solution in place, businesses can benefit from the...

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Posted in: Managed IT

Why Every Organization Needs Essentials Care IT Solutions

December 22nd, 2022 by Brian Wakefield

A brunette woman standing in a server room using a laptop

Essentials Care IT Solutions provides organizations with the solutions they need to protect their infrastructure and data. Every organization is unique and has its own set of challenges and needs that require an effective IT strategy, but there are...

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Posted in: Managed IT

Why Every Business Today Needs Managed IT Services

December 7th, 2022 by Roger Wentowski

IT Engineer working in a server room with his laptop

The answer is simple: because technology has become essential to doing business in the modern world. Managed IT services provide your business with the support it needs to stay ahead of the curve and maintain a competitive edge. Here's a closer...

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Posted in: Managed IT

What Is a Hybrid/Remote Workforce?

November 18th, 2022 by William Wentowski

A man wearing a gray blazer and working remotely

The modern workplace is evolving. With advances in technology, more and more employees are working remotely. According to a study by GlobalWorkplaceAnalytics.com, 70 percent of the workforce telecommutes at least occasionally, while 53 percent telecommute...

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Posted in: Managed IT

The Importance of Managed IT Services and the Benefits It Offers to Your Organization

November 7th, 2022 by Brian Wakefield

Man in a white long-sleeved shirt using a computer

Managed IT services can provide your organization with a number of important benefits. Perhaps most importantly, they can help to improve the overall efficiency of your operation. By outsourcing the management of your IT infrastructure to a third-party...

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Posted in: Managed IT

What Are IT Support Services and Are They Worth It?

November 1st, 2022 by Roger Wentowski

A gray keyboard with a green key that says 'IT Support'

The majority of businesses these days rely on technology to some extent, and many are completely dependent on it. That means that when something goes wrong, they need to be able to rely on IT support services to get them back up and running as quickly...

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Posted in: Managed IT

5 Reasons You Need a Backup and Disaster Recovery Plan

October 13th, 2022 by William Wentowski

Business people in a meeting looking at growth charts.

Data losses and the disasters preceding them can be distressing and costly. Even smaller data losses affecting 100 or fewer files will cost you lost revenue and downtime. Most businesses can't afford to suffer these costs, and their likelihood increases...

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Posted in: Managed IT

Enhance Your Business with Actively Managed IT Services from BTS

September 15th, 2022 by Roger Wentowski

A human hand touching a screen and a robot hand touching the screen on the opposite side

The world has been relying more than ever on IT services to run their businesses and provide top-quality services to all aspects of society. Whether it's just entertainment, delivery of essentials, corporate workspace, etc., managed IT is the backbone...

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Posted in: Managed IT

Benefits of Having Both In-Office and Third-Party Managed IT

August 24th, 2022 by William Wentowski

A businessman typing on a keyboard

Considering how technology has massively changed, you would think businesses would generally take the right approach towards advancement. While many companies have taken a step forward to get out of the world of Break / Fix IT and settled on the newer...

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Posted in: Managed IT

Advantages and Misconceptions of Establishing Managed IT Services

July 25th, 2022 by William Wentowski

An IT employee using a magnifying glass with a red lock in the middle of the magnifying glass.

The world of technology is moving at a breakneck pace. Hence, with newer technologies and infrastructure rapidly moving in and evolving, it can be hard to keep up for any company. However, businesses require efficient IT technology and infrastructure...

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Posted in: Managed IT

How You Can Benefit from BTS Technologies Managed IT Services

May 24th, 2022 by Brian Wakefield

Man working on data servers.

Every business needs efficient technology to keep booming. However, in the present age, with the increasing technology, the number of setbacks and problems which come with it has increased too. While companies have an IT department to do the job reasonably...

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Posted in: Managed IT

What Small Businesses Need to Know about Managed IT Services

April 5th, 2022 by Brian Wakefield

Silhouette of business team walking with city in background and technology concept illustration overlay.

If you run a small business, you will always look for ways to save time and money. Most business activities now take place on desktops, laptops, and mobile devices. Therefore, it is vital to have a well-configured computer network to make...

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Posted in: Managed IT

I Hate 2-Factor Authentication!

April 4th, 2022 by Kim Reynolds

Multifactor authentication technology concept

Yep, that was me a couple of years ago. I got the company email saying that we would now have to “authenticate” via mobile device to access our corporate systems. Why in the world are the technical people making things more difficult????? Well, if...

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Posted in: Managed IT

Shake Ups, Changes, and All-Around Good Moves!

April 4th, 2022 by Roger Wentowski

Businessman's hand drawing a clock on a whiteboard with text 'Time For Change'

To better serve you, our partners, and create more value BTS has made a few strategic changes. The biggest and most immediate items are VP Brian Wakefield taking over the CIO role and Larry Satterlee moving into the brand-new position of Technical Account...

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Posted in: Managed IT, News

Why Your Business Should Opt for Managed IT Services in 2022

March 29th, 2022 by Brian Wakefield

Mature businessman looking at notepad shown by female colleague with a man sitting in background. Business people working together in office.

Small and Medium-sized companies have consistently been affected by the ever-changing and challenging market requirements, constantly evolving technologies, all-consuming threats, and reduced funding forced the closure of a slew of businesses....

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Posted in: Managed IT

Mistakes to Avoid When Working with a Managed IT Services Provider

March 15th, 2022 by Brian Wakefield

Double exposure of business people shaking hands with city skyline background.

Small and medium-sized business owners often choose to outsource their IT services for all the right reasons. Not only does it help them get instant access to the best technologies and a qualified team of IT experts that supervise their...

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Posted in: Cyber Security, Managed IT

Roger Wentowski Wins Lifetime Achievement Award Among National Organization

February 3rd, 2022 by Technology Assurance Group

Close up of business person's hand holding up a gold trophy.

BTS Leadership Recognized for Outstanding Achievement in Managed IT Services BIRMINGHAM, AL – BTS Technologies, a leading managed technology services provider (MTSP), announced recently that Chairman of the...

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Posted in: Managed IT, Press Releases

BTS Announces Substantial Increase in IT Spending to Come in 2022

January 27th, 2022 by Technology Assurance Group

Man and woman IT technicians with tablet monitoring data in server room.

Leading Managed Technology Services Provider Shares Significant Findings About IT Growth BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), recently shared that IT research and consulting...

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Posted in: Cyber Security, Managed IT, Press Releases

Benefits of Outsourcing IT Support to a Managed Service Provider

January 24th, 2022 by Brian Wakefield

User relaxing in front of a laptop.

Managed IT Services have become more and more popular every year. Increasing productivity and creating relevant insights through data are two ways that technology makes modern-day business feasible. Your networks serve as a repository for information...

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Posted in: Managed IT

Top Reasons to Invest in Managed IT Services in 2021

November 9th, 2021 by Brian Wakefield

High angle view of creative team sitting around table discussing business ideas.

Are you a small or medium-sized business owner looking for breakthrough growth and a boost to business performance? Consider partnering with a managed IT services provider. Post-COVID 19, small and medium-sized businesses have been in a...

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Posted in: Cyber Security, Managed IT

11 Things to Look for in a Managed IT Services Provider

October 15th, 2021 by Brian Wakefield

A team specializing in managed services

Whether you're starting your venture with limited resources or your business is in the growth stage, this is when you must consider managed IT services. This is the time when you need the experienced and trained team at your disposal as you can't handle...

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Posted in: Managed IT

What Managed Services Do You Need For Your Business?

September 23rd, 2021 by Brian Wakefield

Three people looking at a computer monitor while the one sitting at the desk points towards the screen

Due to ongoing technological advancements and new business challenges cropping up now and then, business owners need to ensure that they have the best technologies in place. This is why it is essential to find a reliable and seasoned MSP (Managed Service...

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Posted in: VoIP, Cyber Security, Managed IT

11 Benefits of Managed IT Services

August 25th, 2021 by Brian Wakefield

IT Partners

Technology is in a constant state of evolution. Hence, regardless of your business size or scope, you must manage your technologies proactively to stay abreast of the industry developments and compete with an edge. However, this is easier said than...

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Posted in: Managed IT

How Our CIO Review Visits Helps Your Business

July 19th, 2021 by Roger Wentowski

A man in a suit smiling while presenting data to people in business attire

How well has your technology, cybersecurity, or phone system been performing? Is that something you can answer, or is your IT provider not sharing the analytics and reports with you? When you run a business, knowing what is performing well or underperforming...

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Posted in: Managed IT

What is Microsoft Azure?

May 29th, 2021 by David Dick

Microsoft Azure Logo

What is Microsoft Azure – and why you should care… Most businesses are confused by the cloud. They hear news stories about data loss, security breaches and cyber attacks and are concerned. What they have not heard are the overwhelming benefits...

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Posted in: Managed IT

Cloud Transition

May 7th, 2021 by Matt Dean

Three computer icons connected to a cloud icon

Many organizations have heard of the cloud; the mythical technology that few grasp, but know it’s where their business needs to move. Like any buzzword or acronym, it is meant to excite and ensure it’s on the tip of everyone’s tongue. But many organizations...

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Posted in: Cyber Security, Managed IT, Hybrid / Remote Workforce

IT Budget Planning?

February 17th, 2021 by Brian Wakefield

Close Up of Man with Calculator Counting Money

Business leaders are finding that they need to increase IT budgets to meet growing security risks and seek expert IT support in a world of limited resources. How can a business secure its infrastructure, increase efficiency, and remain competitive,...

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Posted in: Managed IT

Comprehensive Managed IT Services from BTS Boosts Productivity

February 10th, 2021 by Brian Wakefield

A city landscape with various technology icons connected by line overlays

With businesses working remotely or in a hybrid situation with some employees in the office while others are at home, ensuring that your IT is properly supporting all of your employees is crucial. Aside from managing remote employees, ensuring your...

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Posted in: Managed IT

Computer Tips

January 20th, 2021 by Kim Reynolds

Smiling Business Man Using Laptop at Desk

Computer Tips If screen real estate is at a premium, even with 2 monitors it can be a struggle, you can create multiple Virtual Desktops for yourself with the below instructions. This will allow you to house different applications / documents...

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Posted in: Managed IT

BTS Technologies Provides Secure Managed IT Services

January 15th, 2021 by Roger Wentowski

A mechanical gear in the background with shadowed business people walking in the foreground

The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...

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Posted in: Managed IT, Hybrid / Remote Workforce

Why Take Your Technology to the Cloud?

January 6th, 2021 by Brian Wakefield

Business Man Showing Concept of Cloud Computing

With all the uncertainty in business now, we find many customers wanting to make the jump to the “Cloud” with their IT, phone, and security infrastructure. But, is the cloud right for you? Why do companies seem so eager to make the move now? I want to...

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Posted in: Managed IT, Hybrid / Remote Workforce

When It Comes to Managed IT Services, You Get What You Pay For

December 8th, 2020 by Roger Wentowski

Multiple gears on a blue background depicting a well run IT department

With the pandemic impacting budgets, it can be tempting to cut corners by reducing your business's Managed IT Service expenses. While that may seem like a good idea on the surface, further investigation reveals that your business would suffer from a...

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Posted in: Managed IT

Microsoft Updates During Work

December 2nd, 2020 by Brian Wakefield

A man sandwiching his head between his hand with a clear look of frustration while sitting at his home office desk staring at his laptop

Have you ever been in the middle of an important video conference, document, or time-critical report only to have your computer update? Of course, you have. It likely took 30 minutes or more to restart as well. You hired someone to manage your IT and...

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Posted in: Managed IT

COVID-19 Accelerates Azure Adoption Among BTS’s Customers

November 25th, 2020 by Technology Assurance Group

Businessman Hand Working with a Cloud Computing Diagram

BTS, a leading managed technology services provider (MTSP), announced today that the COVID-19 pandemic has drastically increased the forecasted demand for cloud solutions among SMBs, even beyond what most were expecting. Due largely to the increased...

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Posted in: Managed IT, Press Releases

Virtual Desktops Provide Benefits for Your Business

November 5th, 2020 by Roger Wentowski

A businessman's hand touching he polygonal shape of an artificial intelligence screen with various technology icons attached

With work cultures changing due to the COVID-19 pandemic, businesses need to upgrade their IT infrastructure to match what is happening. There has been a large shift towards working remotely, but the technology that is being utilized isn't conducive...

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Posted in: Managed IT

BTS, a Company That Wants Your Business to Grow

October 29th, 2020 by Brian Wakefield

Two people in business attire shaking hands, with a web of lines over them connecting to different icons

Any business can tell you the same story about the IT / telecom company that promised them unique solutions for their business, only to give them cookie-cutter ones instead. How they gave them the technology and then disappeared from where they...

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Posted in: Managed IT

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by Technology Assurance Group

A business person using a tablet and a laptop

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...

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Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases

Leveraging Microsoft Azure to Take Customers Into the Cloud

April 9th, 2020 by Technology Assurance Group

A man holding a pen drawing a cloud with various devices connected to it with arrows

BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP) is leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s most common...

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Posted in: Managed IT, Press Releases

Move Your Business to the Cloud to Increase Efficiency and Lower Costs

March 17th, 2020 by Brian Wakefield

A silver cloud with a keyhole in it laying on binary code

The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial...

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Posted in: Managed IT

Is the Sunk Cost Fallacy Holding Your Business Back?

February 12th, 2020 by William Wentowski

A smart phone, laptop, and tablet sitting on a desk and running on the cloud

In the world of business, innovation is an essential key to staying successful. Any company or corporation that fails to keep up with changing technology or a fundamental shift in the industry is inevitably left in the dust by those that do. It's happened...

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Posted in: Managed IT

5 Benefits Our Managed IT Service Provides Your Business

February 5th, 2020 by Brian Wakefield

Technician on a computer troubleshooting or analyzing data inside data servers

Anyone who runs a business can tell you the importance of keeping up to date with today's technology through IT. They can also tell you just how much an in house IT team will cost your business. The cost of hiring staff, research, development, and implementation...

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Posted in: Cyber Security, Managed IT

What Differentiates BTS Technologies, Inc. from Other Companies?

January 29th, 2020 by Roger Wentowski

Businessmen shaking hands on a faded blue city skyline background

In the telecommunications world, there are plenty of companies that all offer the same services, but what differentiates BTS Technologies, Inc. from the rest? With over 40 years of experience in the industry, we've seen plenty of companies come and...

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Posted in: Managed IT

What Are You Really Paying for with IT?

December 13th, 2019 by Roger Wentowski

Hand Pushing a button labeled IT

When you get IT, what are you paying for? Are you paying just to get new technology, or do you want to utilize that technology to improve your business? You may be paying too much for what you get and not getting enough of what you need....

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Posted in: Managed IT

On-Premise Technology Has Been Declared Obsolete

October 2nd, 2019 by Technology Assurance Group

Background of a man in a suit with a digital cloud image hovering over his hand

Birmingham, AL – Did you know that we have begun to advise owners of SMBs (small to mid-sized businesses) to trade-in their obsolete tech for the latest advancements in technology? With many companies already shifting the bulk of their...

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Posted in: Managed IT, Press Releases

How to Trade Oversized Lease Agreements for New Technology

September 3rd, 2019 by Technology Assurance Group

Hand holding phone with technology icons superimposed over it

BIRMINGHAM, AL – Did you know that we are advising SMBs (small to mid-sized businesses) on how to fully leverage the benefits of a remote workforce, bolster employee satisfaction, reduce office space, while simultaneously strengthening...

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Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases

Firewalls vs Routers

June 19th, 2019 by Brian Wakefield

Digital lock

Do you have a Firewall? Probably not. The most common answer to that question is "I don't know". "There is this little box in the back room that does something and the main wire from ATT or Spectrum plugs into it". That's the second most common...

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Posted in: Managed IT

BTS Advises Businesses to Move to the Cloud with Microsoft Azure

June 8th, 2019 by Technology Assurance Group

Cloud with laptop

BIRMINGHAM, AL – May 2019 – BTS, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible. With Windows 7 expiring at the end of this year, SMBs...

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Posted in: Managed IT, Press Releases

Unified Communications Explained

March 26th, 2019 by Brian Wakefield

Unified Communications

So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in...

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Posted in: VoIP, Managed IT

Cut Down Costs With SIP Trunking

March 21st, 2019 by Brian Wakefield

A phone on a desk, with the receiver placed down in the foreground.

Looking to find a way to save some money on your phone system but don't want to fully upgrade and replace everything? It doesn't matter what kind of phone system your business is using, SIP trunking can cut down your overall costs. The associated cost...

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Posted in: Managed IT

Get Real Unified Communications With Zultys

February 5th, 2019 by Roger Wentowski

Man holding smart phone

When it comes to phone and communications solutions a lot of other companies will sling products at you. They claim that they are the unified communication solution that your business needs, when in reality what they are trying to sell you is hardly...

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Posted in: Managed IT, Hybrid / Remote Workforce

BTS Protects SMBs From Windows 7 End of Life

December 21st, 2018 by Technology Assurance Group

Illustration of Lock on Digital Background

BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyberattacks, by addressing the Windows 7 “End of Life” policy that will begin in January...

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Posted in: Cyber Security, Managed IT, Press Releases

What's Hot: SD-WAN

December 17th, 2018 by Brian Wakefield

SD-WAN

If you operate a multi-location business or depend heavily on cloud-based services such as Voice over IP (VoIP), Hosted EMR, Hosted CRM, Video Conferencing, etc., chances are good you have heard of SD-WAN. The product is a hot topic among CIOs and IT...

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Posted in: Managed IT

BTS Leverages Inspeed Networks to Provide Quality Services

November 19th, 2018 by Technology Assurance Group

Businessman's Hand Holding Digital Cloud Computing Concept in Palm on Dark Background

BIRMINGHAM, AL – InSpeed Networks™ the leading provider of self-driving SDWAN solutions and BTS, a leading technology firm headquartered in (BIRMINGHAM, AL), today announced that BTS has selected InSpeed Networks to help them provide unified...

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Posted in: Managed IT, Press Releases

End-of-life for NEC SV8100 Phone Systems is December 31, 2018

November 9th, 2018 by Roger Wentowski

NEC SV8100 Phone System

Updating your NEC phone system If you have an NEC SV8100 phone system, you are approaching end-of-life support as of December 31, 2018. Starting January 1, 2019, if you have any hardware issues with this system, it cannot be fixed. No new licenses will...

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Posted in: Managed IT

Finally Getting Ahead

October 5th, 2018 by Roger Wentowski

Woman Holding Tablet with High Tech Background

Is Your Brand New Equipment Already Out-of-Date? You need the latest and greatest technology to stay at the forefront of your field, but staying ahead of the game can get pricey with constant upgrades. Stay current with our Continuing Technology...

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Posted in: Managed IT

802.11ac Wave 2 Wi-Fi with MU-MIMO

September 19th, 2018 by Roger Wentowski

WatchGuard logo

Evolution of Wi-Fi With people streaming videos, music, photos and games, today’s digital content is bigger and better than ever. And with people interacting with multiple devices at the same time such as smartphones, tablets, and laptops, Wi-Fi...

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Posted in: Managed IT

Get More ZZZs with SleepEZ

June 30th, 2018 by William Wentowski

Insomniac lying in bed

Does the thought of a disaster threatening your operations keep you up at night? Did you know BTS offers a Backup and Disaster Recovery(BDR) Solutions that can help you sleep a littler sounder knowing your important data is safeguarded? At BTS we know...

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Posted in: Managed IT

BTS Becomes Virtual CIO for Small to Mid-Sized Businesses

May 31st, 2018 by Technology Assurance Group

Business Man on Electronic Devices

BIRMINGHAM, AL – BTS a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to mid-sized business (SMBs) who are looking to focus solely on expansion...

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Posted in: Managed IT, Press Releases

Increase Network Efficiency with an Internet Use Policy

April 23rd, 2018 by Roger Wentowski

Hands typing on keyboard

Have you ever noticed that every day, maybe just before lunchtime, the internet at your workplace slows down significantly? You might just chalk it up to coincidence but if you really take a close look you also might find that this is one of your...

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Posted in: Managed IT

Paradigm Shift

March 29th, 2018 by Michael Gendreau

By Michael Gendreau Being the newest member of the BTS family, I am constantly listening and observing the people and conversations around me. I came from the electrical contracting world and was like many CFOs in that the company’s Information Technology...

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Posted in: Cyber Security, Managed IT

Replacing Your Outdated and Broken Technology

March 11th, 2018 by Roger Wentowski

Old CRT monitor covered in debris

It probably feels like you only just replaced that equipment, and now it's broken again. When your technology replacement policy is purely reactionary, you end up with large expenses for emergency repairs, technician overtime, and getting everything...

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Posted in: Managed IT

Benefit from our Network Audit

January 5th, 2018 by Roger Wentowski

Technology

With 2018 upon us, we recommend taking a look at your IT system. Ideally, you should have a regular assessment of your network completed every year. BTS Technologies offers a comprehensive review, where we check network performance, carrier bills, required...

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Posted in: Managed IT

What's Up with the Wireless?

December 19th, 2017 by William Wentowski

Digitized Wireless Symbol

Oh where oh where has my wireless gone, oh where oh where can it be? Wireless working is critical. If yours is not, we can fix it. You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart...

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Posted in: Managed IT, News

Budgets and IT

December 19th, 2017 by William Wentowski

Finger touching virtual screen, dollar sign button

The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT. No one ever wants to talk...

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Posted in: Managed IT, News

Slow Internet

December 18th, 2017 by William Wentowski

Laptop sitting on loading screen

It happens to all of us… Poor connection, not enough speed, can't get work done, and business is at a standstill. Call BTS for a no-cost technology review. We can solve slow internet and get you the speed you need. Call the Speed...

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Posted in: Managed IT

Reviewing Your Service Providers

November 2nd, 2017 by William Wentowski

business professionals sitting at table

With all the recent mergers and acquisitions across the communications industry, we've issued a recommendation to customers -- Beware of predatory carrier representatives out there using scare tactics! They will tell you that your provider is no longer...

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Posted in: Managed IT

HD Video Conferencing

October 7th, 2017 by William Wentowski

HD Video Conferencing

The way we do business today is ever changing, office arrangements are less formal, with staff working remotely or while mobile. In order for businesses to remain connected and productive, video conferencing has become commonplace in the office....

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Posted in: Managed IT

7 Signs It's Time to Upgrade to Cloud Communications

September 30th, 2017 by William Wentowski

cloud

Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications? Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above...

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Posted in: Managed IT

Wireless Access Point for Your Business

August 31st, 2017 by William Wentowski

wifi

More businesses are making the step towards offering customers wireless access, especially now that it is more cost-effective and secure. Not only are customers more likely to stay longer at your business when they can connect to Wi-Fi, but you can also...

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Posted in: Managed IT

Educating Businesses on the Importance of 4G Backup

August 17th, 2017 by Technology Assurance Group

We announced today that we will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing their...

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Posted in: Managed IT, Press Releases

Comprehensive Support for our Customers

May 17th, 2017 by William Wentowski

Here at BTS Technologies, we don't believe that customer support ends after the installation. Our business is focused on providing the best in telecommunication systems and services to our customers. This includes helping you with any questions or issues...

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Posted in: Managed IT

One Month Trial for Wireless Access Points

April 5th, 2017 by William Wentowski

wireless internet

We're offering a limited one month trial offer for our business customers from April through June: a wireless internet Access Point (AP) for your business. Try it out for a month, without any obligations to keep it! We bet you'll be happy with the secure...

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Posted in: Managed IT, News

Easy & Secure Cloud Access

March 16th, 2017 by William Wentowski

cloud devices

Just like the title says, nowadays everyone expects easy and secure access to the internet and their favorite applications. This is especially important for businesses trying to get the competitive edge. Through our partnership with CloudJumper, we...

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Posted in: Managed IT

Keeping Phone Systems up to date in Alabama

February 6th, 2017 by William Wentowski

Old style rotary phone next to a pen and a pad of paper

It can be very tempting to push potential issues and maintenance to the future, so you don't have to deal with them today. While we understand that your business phone system isn't your biggest priority, here at BTS we want to stress the importance...

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Posted in: VoIP, Managed IT

Rest Easy with a Good Recovery Plan

January 10th, 2017 by William Wentowski

A natural disaster, fire, or even a downed power line can mean days of lost business and high costs to set up emergency servers and IT systems. Customers can't reach you, and everyone is scrambling to recover data and resources. We've dealt with these...

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Posted in: Managed IT

Continuing Technology Assurance Program (C-TAP) Benefits

December 7th, 2016 by William Wentowski

We've been sharing more information about our various managed services here at BTS. Now we'd like to draw your attention to a program that could not only save you money, but will also provide you with that premium IT service you've been wishing for....

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Posted in: Managed IT

Stress-Reduction with our Managed IT Services

November 4th, 2016 by William Wentowski

It can be frustrating when IT repairs and maintenance cause unexpected costs. You might even put off some repairs until next quarter to stay in-budget - at the expense of your business efficiency. We created our Managed Services Plans to provide our customers...

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Posted in: Managed IT

Managed Voice Services Program

October 4th, 2016 by William Wentowski

We all struggle to keep up with rapidly changing technology while the hardware we invest in is obsolete much too soon. Software needs regular updates and renewals too, and technical support is always bringing in unexpected costs. With our Managed Voice...

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Posted in: Managed IT

Password Protection Policies

September 15th, 2016 by William Wentowski

At BTS, we want to help you keep your business safe. Best practices in password security are necessary to make sure this happens. Recently, we have taken the initiative to educate small to mid-sized businesses of these practices. In our education program...

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Posted in: Managed IT

BTS Evolution of Services

July 4th, 2016 by William Wentowski

At BTS, providing state of the art telecommunications systems to our customers has been one of our goals from the start. This mission has evolved to include training, education, and support alongside the technology we provide. This mission is at the heart...

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Posted in: Managed IT

Does Your Company Have Back-Ups, but No Recovery Plan?

June 11th, 2016 by William Wentowski

Don’t let an accident wipe out your data! Sign-up for our SleepEZ Back-up and Disaster Recovery Plan. 24/7/365, system monitoring, on and off-site imaging, scalability, and server virtualization are just a few features included in the program. Worried...

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Posted in: Managed IT

Data Recovery

April 5th, 2016 by William Wentowski

If some sort of disaster were to occur today, would your business be prepared? It would be catastrophic to lose all your business' valuable data, and sometimes leaves businesses with no choice but to shut their doors. With a data recovery plan from BTS...

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Posted in: Managed IT

Keep Your IT System Maintained and Updated

March 8th, 2016 by William Wentowski

As tax time approaches again, it’s a chance for businesses to assess their spending. For any business today, that should also include assessing IT spending. If you find you haven’t spent anything on IT, this could be a problem. Keeping IT systems maintained...

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Posted in: Managed IT

Data Recovery Plan - Not Just Back-up!

January 22nd, 2016 by William Wentowski

Did you know that 80% of companies that lose their data go out of business within one year? Whether it's a natural disaster, a blackout or even a simple equipment failure, these unforeseen events can bring your company to a standstill if you are not properly...

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Posted in: Managed IT

Managed IT Rollout

November 7th, 2015 by William Wentowski

BTS recently installed a Managed IT rollout for National Real Estate Information Services of Alabama! Our Managed IT services cover everything related to your IP at a fixed cost. Not only does this get you an IT department, instead of an IT person. This...

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Posted in: Managed IT

Total Voice System Installation

August 17th, 2015 by William Wentowski

BTS recently installed a Total Voice System for Doug Lewis Dentistry! This is an excellent solution for their business because they were paying $560 per month for 3 lines and internet; and now they are only paying ​$500 per month. Not only are they saving,...

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Posted in: Managed IT

Managed Voice Services Program and Hardware-as-a-Service

July 14th, 2015 by William Wentowski

Our Managed Voice Services Program (MVSP) allows our customers to take advantage of the most appropriate technology for their circumstances, while having the flexibility to ​make changes to their system without experiencing a significant capital outlay...

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Posted in: Managed IT

Managed Voice Services Program (MVSP)

June 5th, 2015 by William Wentowski

When a client comes to BTS, we believe it is important to extensively review their individual case in order to best address their needs. We recently provided The Vascular Institute of Birmingham with a new SV9100, HaaS, and Managed Voice Services Program....

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Posted in: Managed IT

C-TAP

April 4th, 2015 by William Wentowski

Have you heard about C-TAP? If not, we offer a Continuing Technology Assurance Program that allows our customers to take advantage of the latest and greatest technology at a fixed, budget-able, monthly cost. It also saves money, as BTS Technologies carries...

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Posted in: Managed IT

UNIVERGE SV9100

November 7th, 2014 by William Wentowski

Do you need a communications solution that is highly reliable, simple, and is low maintenance? The SV9100 is a new system that has new handset and new applications to empower your workforce. This solution comes with an exceptional warranty and future...

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Posted in: Managed IT

Managed Services

October 12th, 2014 by William Wentowski

We’re making our managed services more efficient, streamlined, and better for our clients’ needs. Should you notice any issues let us know! We are always looking to improve our processes to make things easier, faster, and more efficient for our Managed...

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Posted in: Managed IT

Are You Looking to Upgrade and Invest in a New Phone System?

September 14th, 2014 by William Wentowski

It is time to consolidate lines and bills and consider your current options! When rolling out a new phone system, it's a good time to review what connectivity is coming into the building and review everything. Consider current options that weren't previously...

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Posted in: Managed IT

Do You Want Your Data and Voice Systems a Particular Way?

July 13th, 2014 by William Wentowski

We tailor our services to your needs. At BTS Technologies, it is our mission to understand our customer’s needs, wants and desires. We’re here to provide you with that competitive edge with the best technology to increase your profitability. We have...

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Posted in: Managed IT

SleepEZ

June 16th, 2014 by William Wentowski

Did you know that 80% of companies that lose their data go out of business within one year? Why? Many businesses have back-ups but no viable recovery plan. Think about how catastrophic it is to lose your data. Your vendors and employees know how much...

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Posted in: Managed IT

Holding Off on Upgrading Your Communications System?

March 19th, 2014 by William Wentowski

You may be costing your business more in the long run! One of the biggest mistakes we consistently see businesses make is the failure to consider the cost of downtime. Upgrading your equipment to add significant reliability to your system is a comparatively...

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Posted in: Managed IT

Welcome, New Clients!

December 10th, 2013 by William Wentowski

This is a busy time of year, but we'd like to take a moment to welcome a few of our newest clients! Heritage South Community Credit Union serves anyone who lives, works, worships or attends school in Bedford, Marshall and Rutherford County, Tennessee....

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Posted in: Managed IT, News

MVSP

July 24th, 2013 by William Wentowski

The constant software upgrades of new phone systems and making sure the new IP system interacts appropriately with the computer network can be a hassle. BTS Technologies offers the Managed Voice Services program that eliminates this hassle by bundling...

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Posted in: Managed IT

SleepEZ

November 9th, 2012 by William Wentowski

Are you sure your critical data is completely secure? If not, it’s possible that you could end up losing a considerable amount of productive work hours due to a system crash, virus, power outage, or even human error. Not to even mention the money it will...

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Posted in: Managed IT


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