We will be closed for Thanksgiving, Christmas and New Year's Day. As always, the emergency support line will be open.

Blog Articles for BTS Technologies

Benefits of Zultys Contact Center

December 7th, 2023 by William Wentowski

A group of employees each answering their office phones

In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...

Read Full Story »

Posted in: Solutions

BTS Technologies, Inc. Leverages Unique Strategic Partnership With Zultys

September 7th, 2023 by William Wentowski

Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships BIRMINGHAM, AL ‐ BTS, a leading Managed Technology Service Provider (MTSP), announced today that...

Read Full Story »

Posted in: Press Releases

ZAC 5.0 Introduces Secure and Convenient Way to Share Files

March 26th, 2019 by Kim Reynolds

 ZAC™ the Future of Collaboration

Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator. "As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie,...

Read Full Story »

Posted in: News

Don’t Stress Out Your Customers

February 12th, 2019 by Brian Wakefield

Phone in hand and finger on keypad ready to dial

At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...

Read Full Story »

Posted in: VoIP

Get Real Unified Communications With Zultys

February 5th, 2019 by Roger Wentowski

Man holding smart phone

When it comes to phone and communications solutions a lot of other companies will sling products at you. They claim that they are the unified communication solution that your business needs, when in reality what they are trying to sell you is hardly...

Read Full Story »

Posted in: Managed IT, Hybrid / Remote Workforce

Ring, Ring!

August 1st, 2018 by Brian Wakefield

Close Up of Hand Dialing Phone

No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?...

Read Full Story »

Posted in: VoIP

Managed Voice Services Program and Hardware-as-a-Service

July 14th, 2015 by William Wentowski

Our Managed Voice Services Program (MVSP) allows our customers to take advantage of the most appropriate technology for their circumstances, while having the flexibility to ​make changes to their system without experiencing a significant capital outlay...

Read Full Story »

Posted in: Managed IT

Welcome, New Clients!

December 10th, 2013 by William Wentowski

This is a busy time of year, but we'd like to take a moment to welcome a few of our newest clients! Heritage South Community Credit Union serves anyone who lives, works, worships or attends school in Bedford, Marshall and Rutherford County, Tennessee....

Read Full Story »

Posted in: Managed IT, News


May 15th, 2013 by William Wentowski

BTS Technologies is a proud partner with Zultys, allowing us to bring our customers a premiere, customizable IP Telephony solution. Our Zultys solution is easily scaled to fit the needs of most businesses and has a variety of benefits to offer your business!...

Read Full Story »

Posted in: News

View of downtown Birmingham, Alabama from Vulcan Park

Call Us or Fill Out the Form Below
(205) 290-8400