December 7th, 2023 by William Wentowski
In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...
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Tags: communication, help desk, Zultys
Posted in: Solutions
September 7th, 2023 by William Wentowski
Leading Managed Technology Services
Provider (MTSP) Leverages Unified
Communications & Integrated Contact
Center to Strengthen Customer
Relationships
BIRMINGHAM, AL ‐ BTS, a leading Managed
Technology Service Provider (MTSP),
announced today that...
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Tags: collaboration tools, connectivity, Zultys
Posted in: Press Releases
March 26th, 2019 by Kim Reynolds
Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator.
"As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie,...
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Tags: business phones, collaboration tools, updates & upgrades, Zultys
Posted in: News
February 12th, 2019 by Brian Wakefield
At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...
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Tags: business phones, communication, Zultys
Posted in: VoIP
February 5th, 2019 by Roger Wentowski
When it comes to phone and communications solutions a lot of other companies will sling products at you. They claim that they are the unified communication solution that your business needs, when in reality what they are trying to sell you is hardly...
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Tags: business phones, mobility, unified communications (UC), Zultys
Posted in: Managed IT, Hybrid / Remote Workforce
August 1st, 2018 by Brian Wakefield
No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?...
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Tags: business phones, IT consulting, productivity, Zultys
Posted in: VoIP
July 14th, 2015 by William Wentowski
Our Managed Voice Services Program (MVSP) allows our customers to take advantage of the most appropriate technology for their circumstances, while having the flexibility to make changes to their system without experiencing a significant capital outlay...
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Tags: cost efficiencies, IT consulting, MVSP, Zultys
Posted in: Managed IT
December 10th, 2013 by William Wentowski
This is a busy time of year, but we'd like to take a moment to welcome a few of our newest clients!
Heritage South Community Credit Union serves anyone who lives, works, worships or attends school in Bedford, Marshall and Rutherford County, Tennessee....
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Tags: MVSP, Zultys
Posted in: Managed IT, News
May 15th, 2013 by William Wentowski
BTS Technologies is a proud partner with Zultys, allowing us to bring our customers a premiere, customizable IP Telephony solution. Our Zultys solution is easily scaled to fit the needs of most businesses and has a variety of benefits to offer your business!...
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Tags: business phones, partnership, Zultys
Posted in: News