We will be closed for Thanksgiving, Christmas and New Year's Day. As always, the emergency support line will be open.


“ Thanks for finding a great solution! This is wonderful news and I will let our team know. ”


“ Kenny is awesome! He was extremely patient, pleasant, and professional and just all around excellent. I just wanted you to know that. ”


“ I would like to say that BTS was fast and efficient in answering my support call. Their technician came out the next day and quickly handled our problem. David is always quick to respond to my questions. I wish to highly recommend them as a team that provides quick and consistent service. ”


“ It is with heartfelt gratitude that we at Ann's New Life Center for Women than you for contributing your time and talents to installing the telephone system at the center. As you are aware, communication is a vital part of our ministry, and without this telephone system we would be seriously handicapped in our ability to provide quick and easy access of services to our clients. ”

Robert Lewis, President

“ We recently called BTS to get a technician to come out and work on our phone system. I expected it to be an all day project due to the number of changes we had to make. Your technician was so fast and efficient that it only took around three hours. He was most helpful in making the changes... showing me how to make changes that did not require a technician, and ordering parts for our existing system. ”

Heather Lebischak, Office Administrator

“ Service was one of our major concerns being forty miles from Birmingham. Your people have managed to be here within a few hours to handle our problems, which have been few. The equipment has been very dependable. The expandability of the 16/48 has met our needs very well.

Before the NEC, we had a Bell System PBX. The many features of our new system have helped our employees utilize their time in a much more productive way. ”


“ We would like to take this opportunity to express to you our appreciation and satisfaction with the BTS 616 phone system. From our beginning purchase negotiations with Gil Aycock, through the orientation by Sandie Jones, to the installation and service calls handled by Mark and David, we have been totally pleased. It is refreshing to work with a professional organization that realizes the importance of the telephone system in our business.

We have been totally 'spoiled' by the 616 system. The speed dialing feature is one of our favorites, allowing us to program in customers, etc. and retrieve them with only the push of a button. Our training, support and service has been exceptional. The response is always immediate and the cooperation and professionalism something we value highly. ”


“ We couldn’t be more pleased with our telephone system. It is everything that your marketing representative promised that it would be. The performance of your technicians during their installation process was quite professional, they managed to complete the entire job without interrupting the work flow of our office. Due to the reliability of the telephone system we have not had a serious problem that required servicing, but the few minor things that have arisen were responded to as though they were indeed serious. This quality of service is appreciated. We look forward to many years of service from Business Telephone Systems. ”


View of downtown Birmingham, Alabama from Vulcan Park

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(205) 290-8400