April 5th, 2024 by William Wentowski
Businesses rely heavily on technology to operate efficiently and effectively. Technology plays a pivotal role in nearly every aspect of modern business, from managing internal processes to interacting with customers. As a result, having an...
Posted in: Managed IT
March 26th, 2024 by William Wentowski
Leading MTSP Educates Businesses on How to Harness the Power of AI BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), is reporting on the everchanging trends of AI and how they will impact the workplace. As with any technology,...
Posted in: Press Releases
March 18th, 2024 by William Wentowski
In the current dynamic commercial landscape, delivering outstanding customer service is paramount. Businesses are always in pursuit of new methods to engage with customers, address problems quickly, and increase overall satisfaction. One technology...
Posted in: Solutions
March 4th, 2024 by William Wentowski
Every year, businesses face a staggering cost due to downtime, with figures reaching the billions globally. This isn't just about lost revenue; it's about eroded trust, missed opportunities, and the following scramble to recover. Network monitoring...
Posted in: Surveillance
February 15th, 2024 by William Wentowski
Technology is not just a tool; it's the backbone that supports every business operation. As companies grow and expand, the complexity of managing their IT infrastructure also increases. This is where Managed IT Services come into play, providing...
Posted in: Managed IT
January 16th, 2024 by William Wentowski
Imagine making phone calls using the power of the internet instead of the traditional telephone lines. VoIP is like the rockstar of communication technology, giving your good old telephone a digital makeover. Forget about those copper wires –...
Posted in: Solutions
December 21st, 2023 by William Wentowski
Hiring full-time IT staff can be costly and time-consuming, and finding qualified candidates can be difficult. On the other hand, relying on freelancers or contractors can be risky, and you may not get the quality or consistency you need. ...
Posted in: Solutions
November 2nd, 2023 by William Wentowski
In the fast-paced world of business, staying competitive and efficient is essential. To achieve this, companies must harness the power of technology to boost productivity, reduce downtime, and ensure the security of their operations. Proactive monitoring...
Posted in: Network Monitoring
November 1st, 2023 by William Wentowski
In an age where nearly every aspect of business is conducted online, cybersecurity has become an essential component of any company's operations, regardless of size. While larger enterprises typically have entire teams assigned to cybersecurity...
Posted in: Cyber Security
October 3rd, 2023 by William Wentowski
The need for strong cyber security measures cannot be emphasized in today's linked digital environment. With the increased frequency and advancement of cyber-attacks, businesses must proactively protect their digital assets and sensitive data. A...
Posted in: Cyber Security
September 16th, 2023 by William Wentowski
Data is the lifeblood of businesses, fueling critical operations, decision-making processes, and customer interactions. Whether it's financial records, customer information, intellectual property, or operational data, businesses rely heavily on...
Posted in: Solutions
July 17th, 2023 by William Wentowski
In today's digitally driven world, businesses rely heavily on technology to streamline operations, enhance productivity, and maintain a competitive edge. However, with increasing reliance on IT infrastructure, the risk of system downtime...
Posted in: Managed IT
July 3rd, 2023 by William Wentowski
In today's rapidly evolving technological landscape, businesses heavily rely on robust IT infrastructure to maintain productivity, drive innovation, and ensure seamless operations. As organizations continue to expand their digital footprint,...
Posted in: Managed IT
April 3rd, 2023 by Roger Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...
Posted in: Solutions
March 22nd, 2023 by Brian Wakefield
Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...
Posted in: Solutions
March 10th, 2023 by Roger Wentowski
Managed IT solutions are comprehensive services that provide businesses with access to the latest information technology (IT) tools and resources. These solutions can include a range of cloud-based products and services, such as managed network security,...
Posted in: Managed IT
February 10th, 2023 by William Wentowski
Managed IT Services are professional services provided by an experienced team of Information Technology (IT) experts. These services provide organizations with proactive support, specialized expertise, and a cost-effective way to manage their IT infrastructure....
Posted in: Managed IT
January 27th, 2023 by Brian Wakefield
VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receiving phone calls over the internet, in which analog audio signals are converted into digital...
Posted in: VoIP
January 10th, 2023 by Brian Wakefield
Managed IT services are a type of IT service that is managed by an outside vendor or provider. This type of service allows businesses to outsource their IT functions and operations to a third-party rather than managing them in-house. These services...
Posted in: Managed IT
December 22nd, 2022 by Brian Wakefield
Essentials Care IT Solutions provides organizations with the solutions they need to protect their infrastructure and data. Every organization is unique and has its own set of challenges and needs that require an effective IT strategy, but there are...
Posted in: Managed IT
October 17th, 2022 by William Wentowski
Leading Business Technology Provider Changes the Way Law Firms Communicate BIRMINGHAM, AL – BTS Technologies, Inc., a leading provider of unified communications, announced today that the company is placing special emphasis on bringing its innovative...
Posted in: Press Releases
October 11th, 2022 by Roger Wentowski
Undoubtedly, technological advancements have made work and everyday life so much easier. However, with increasing technology, the threat to the security of those who use such technologies remains. BTS understands that a company's data security is of...
Posted in: Cyber Security
October 5th, 2022 by William Wentowski
When the pandemic came around, it brought about many changes to our everyday life. Some of these changes have persisted, even as the world has shifted back into a pre-pandemic routine. One such persistent change is in the realm of employees working...
Posted in: Hybrid / Remote Workforce
August 21st, 2022 by Brian Wakefield
The pandemic brought many changes, and many remained even after the world fought the viral disease. One such change was brought into the workforce: the shift towards hybrid working styles. While remote and hybrid working was in trend even before the...
Posted in: Hybrid / Remote Workforce
June 28th, 2022 by Roger Wentowski
The pandemic brought about many changes in our lives, one of them being our working styles. While many people were used to working in the office with other colleagues around, the restrictions of the pandemic did not allow it. ...
Posted in: Hybrid / Remote Workforce
June 17th, 2022 by William Wentowski
Cyber security helps safeguard your business against any potential attacks, malicious spyware, and data losses. With the continuous evolution of technology, more businesses are shifting toward digital platforms. While this has expanded the...
Posted in: Cyber Security
May 9th, 2022 by Brian Wakefield
With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...
Posted in: Hybrid / Remote Workforce
April 13th, 2022 by Roger Wentowski
Pre-pandemic, the idea of flexible or remote working was on the rise. Nonetheless, it became a norm when the pandemic happened. This was the time when employers and employees explored the remote work culture and got familiar with it. This further led...
Posted in: Hybrid / Remote Workforce
March 23rd, 2022 by Roger Wentowski
Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizations have realized the significance of VoIP systems and have switched from traditional phones...
Posted in: VoIP
March 14th, 2022 by Brian Wakefield
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a growing...
Posted in: Hybrid / Remote Workforce
January 31st, 2022 by Brian Wakefield
Cyber security solutions are essential for businesses, especially given the importance of digital and internet technology in day-to-day functioning. Cybercrime is on the rise, and numerous small businesses are particularly vulnerable owing to a lack...
Posted in: Cyber Security
December 20th, 2021 by Roger Wentowski
Flexible work schedules have become more prevalent today. The pandemic forced many businesses to come up with better working solutions for employees, resulting in remote work becoming a norm. However, as the lockdowns ease, there has been a transition...
Posted in: Hybrid / Remote Workforce
September 1st, 2021 by Kim Reynolds
Get Out of the Closet Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This limited the flexibility of a company in reacting to the changing workplace environment....
Posted in: News
August 25th, 2021 by Brian Wakefield
Technology is in a constant state of evolution. Hence, regardless of your business size or scope, you must manage your technologies proactively to stay abreast of the industry developments and compete with an edge. However, this is easier said than...
Posted in: Managed IT
August 17th, 2021 by Brian Wakefield
As countless workers from all over the world telecommute for the first time ever, very few of them know exactly what to expect. Well, some professionals have been telecommuting way before the pandemic began as virtual business owners or freelancers,...
Posted in: Hybrid / Remote Workforce
May 29th, 2021 by David Dick
What is Microsoft Azure – and why you should care… Most businesses are confused by the cloud. They hear news stories about data loss, security breaches and cyber attacks and are concerned. What they have not heard are the overwhelming benefits...
Posted in: Managed IT
May 29th, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...
Posted in: Hybrid / Remote Workforce, Press Releases
May 11th, 2021 by Brian Wakefield
The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...
Posted in: Hybrid / Remote Workforce
February 10th, 2021 by Brian Wakefield
With businesses working remotely or in a hybrid situation with some employees in the office while others are at home, ensuring that your IT is properly supporting all of your employees is crucial. Aside from managing remote employees, ensuring your...
Posted in: Managed IT
January 20th, 2021 by Kim Reynolds
Computer Tips If screen real estate is at a premium, even with 2 monitors it can be a struggle, you can create multiple Virtual Desktops for yourself with the below instructions. This will allow you to house different applications / documents...
Posted in: Managed IT
December 2nd, 2020 by Brian Wakefield
Have you ever been in the middle of an important video conference, document, or time-critical report only to have your computer update? Of course, you have. It likely took 30 minutes or more to restart as well. You hired someone to manage your IT and...
Posted in: Managed IT
October 28th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice....
Posted in: Hybrid / Remote Workforce, Press Releases
October 21st, 2020 by Brian Wakefield
How does a business verify that their home-based workforce is actually working? Rather than installing software onto your employees’ home work stations that enable you to track their every mouse movement and keyboard stroke, establishing proper Key...
Posted in: Hybrid / Remote Workforce
September 28th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...
Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases
August 17th, 2020 by Roger Wentowski
Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes...
Posted in: VoIP
July 14th, 2020 by Brian Wakefield
With the transition to permanent remote work likely to become far more common, it is time for businesses to update their infrastructure to match their new business structure. Moving some or all of your business operations to the cloud can benefit your...
Posted in: Hybrid / Remote Workforce
May 13th, 2020 by William Wentowski
As COVID-19 continues to impact the way businesses operate, companies need to find ways to continue operations. Whether that is operating at 25-50% capacity as a restaurant or grocery store, or transitioning to a remote workforce, businesses are having...
Posted in: Hybrid / Remote Workforce
March 17th, 2020 by Brian Wakefield
The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial...
Posted in: Managed IT
August 15th, 2019 by Brian Wakefield
In the modern workforce, many employees prefer a job that offers flexibility, whether that be the ability to set their own schedule, work from home, job share, work part-time, take sabbaticals, have paid time off, or telecommute. Employers that...
Posted in: Hybrid / Remote Workforce
May 25th, 2019 by Brian Wakefield
Having high-quality, clear, and crisp video conferencing technology not only improves productivity and efficiency, but gives your business a competitive advantage that has been proven to improve overall operations. As your company grows, the need for...
Posted in: Hybrid / Remote Workforce
March 26th, 2019 by Brian Wakefield
So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in...
Posted in: VoIP, Managed IT
August 1st, 2018 by Brian Wakefield
No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?...
Posted in: VoIP
May 31st, 2018 by Technology Assurance Group
BIRMINGHAM, AL – BTS a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to mid-sized business (SMBs) who are looking to focus solely on expansion...
Posted in: Managed IT, Press Releases
September 30th, 2017 by William Wentowski
Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications? Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above...
Posted in: Managed IT
August 17th, 2017 by Technology Assurance Group
We announced today that we will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing their...
Posted in: Managed IT, Press Releases
December 30th, 2014 by Technology Assurance Group
BTS, a leader in unified communications, announced recently that the company has launched a cloud-based file syncing and storage program in order to enhance business productivity for their small to medium-sized customers. This program’s overarching goal...
Posted in: Press Releases
March 23rd, 2013 by Technology Assurance Group
BTS Technologies, Inc., an industry leader in unified communications, announced today that the company has launched a Desktop Optimization Center (DOC) in order to jumpstart their customers’ productivity. A DOC is a business support center where administrators...
Posted in: Press Releases
