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Blog Articles for BTS Technologies

Hybrid and Remote Working – The Working Model That Is Here To Stay

August 21st, 2022 by Brian Wakefield

Asian lady typing on a laptop.

The pandemic brought many changes, and many remained even after the world fought the viral disease. One such change was brought into the workforce: the shift towards hybrid working styles. While remote and hybrid working was in trend even before the...

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Posted in: Hybrid / Remote Workforce

The Present and Future of the Hybrid/Remote Work Force

June 28th, 2022 by Roger Wentowski

Business woman in video conference with co-workers over laptop computer in home office.

The pandemic brought about many changes in our lives, one of them being our working styles. While many people were used to working in the office with other colleagues around, the restrictions of the pandemic did not allow it. ...

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Posted in: Hybrid / Remote Workforce

Reasons Your Business Needs Cyber Security

June 17th, 2022 by William Wentowski

Lock Icons and Binary Code Over World Map, Digital Internet Cyber Security Concept

Cyber security helps safeguard your business against any potential attacks, malicious spyware, and data losses. With the continuous evolution of technology, more businesses are shifting toward digital platforms. While this has expanded the...

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Posted in: Cyber Security

Hybrid Work: Its Impact and How to Manage It in Companies

May 9th, 2022 by Brian Wakefield

Woman using laptop, reclining on orange-red carpet

With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...

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Posted in: Hybrid / Remote Workforce

Hybrid Working—Your Complete Guide to Blended Working

April 13th, 2022 by Roger Wentowski

A women working remotely from her laptop while sitting in bed and blowing on a hot cup of coffee.

Pre-pandemic, the idea of flexible or remote working was on the rise. Nonetheless, it became a norm when the pandemic happened. This was the time when employers and employees explored the remote work culture and got familiar with it. This further led...

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Posted in: Hybrid / Remote Workforce

Benefits of Using a VoIP System for Small Businesses

March 23rd, 2022 by Roger Wentowski

Man sitting in home office talking into a mobile phone

Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizations have realized the significance of VoIP systems and have switched from traditional phones...

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Posted in: VoIP

How to Lead a Remote Workforce Effectively?

March 14th, 2022 by Brian Wakefield

Freelancer working at home on a laptop, with photos on the screen

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a growing...

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Posted in: Hybrid / Remote Workforce

Investing in Cyber Security Solutions Will Benefit Your Business

January 31st, 2022 by Brian Wakefield

Digital Render of Electronic Chip, Technology and Cyber Security Solution Concept

Cyber security solutions are essential for businesses, especially given the importance of digital and internet technology in day-to-day functioning. Cybercrime is on the rise, and numerous small businesses are particularly vulnerable owing to a lack...

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Posted in: Cyber Security

Ways to Make Hybrid Working a Success

December 20th, 2021 by Roger Wentowski

A man working from home at his desk using a laptop and a headset

Flexible work schedules have become more prevalent today. The pandemic forced many businesses to come up with better working solutions for employees, resulting in remote work becoming a norm. However, as the lockdowns ease, there has been a transition...

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Posted in: Hybrid / Remote Workforce

Is Your Phone System Costing You Money?

September 1st, 2021 by Kim Reynolds

Close up of man with calculator counting money and making notes. Cost and accounting concept.

Get Out of the Closet Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This limited the flexibility of a company in reacting to the changing workplace environment....

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Posted in: News

11 Benefits of Managed IT Services

August 25th, 2021 by Brian Wakefield

IT Partners

Technology is in a constant state of evolution. Hence, regardless of your business size or scope, you must manage your technologies proactively to stay abreast of the industry developments and compete with an edge. However, this is easier said than...

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Posted in: Managed IT

3 Common Challenges in Remote Working

August 17th, 2021 by Brian Wakefield

A woman working from home while holding a baby and two dogs are on the couch behind her

As countless workers from all over the world telecommute for the first time ever, very few of them know exactly what to expect. Well, some professionals have been telecommuting way before the pandemic began as virtual business owners or freelancers,...

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Posted in: Hybrid / Remote Workforce

What is Microsoft Azure?

May 29th, 2021 by David Dick

Microsoft Azure Logo

What is Microsoft Azure – and why you should care… Most businesses are confused by the cloud. They hear news stories about data loss, security breaches and cyber attacks and are concerned. What they have not heard are the overwhelming benefits...

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Posted in: Managed IT

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

May 29th, 2021 by Technology Assurance Group

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...

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Posted in: Hybrid / Remote Workforce, Press Releases

Five Benefits of a Hybrid Workforce

May 11th, 2021 by Brian Wakefield

A man working at his computer and talking on his cellphone

The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...

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Posted in: Hybrid / Remote Workforce

Comprehensive Managed IT Services from BTS Boosts Productivity

February 10th, 2021 by Brian Wakefield

A city landscape with various technology icons connected by line overlays

With businesses working remotely or in a hybrid situation with some employees in the office while others are at home, ensuring that your IT is properly supporting all of your employees is crucial. Aside from managing remote employees, ensuring your...

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Posted in: Managed IT

Computer Tips

January 20th, 2021 by Kim Reynolds

Smiling Business Man Using Laptop at Desk

Computer Tips If screen real estate is at a premium, even with 2 monitors it can be a struggle, you can create multiple Virtual Desktops for yourself with the below instructions. This will allow you to house different applications / documents...

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Posted in: Managed IT

Microsoft Updates During Work

December 2nd, 2020 by Brian Wakefield

A man sandwiching his head between his hand with a clear look of frustration while sitting at his home office desk staring at his laptop

Have you ever been in the middle of an important video conference, document, or time-critical report only to have your computer update? Of course, you have. It likely took 30 minutes or more to restart as well. You hired someone to manage your IT and...

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Posted in: Managed IT

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by Technology Assurance Group

A man working from home using a computer and writing

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice....

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Posted in: Hybrid / Remote Workforce, Press Releases

Why Setting KPIs Are The Key to A Successful Remote Workforce

October 21st, 2020 by Brian Wakefield

A man holding a pen as his hand rest on a piece of paper with a chart on it, while a chart graphic is viewed as the center point

How does a business verify that their home-based workforce is actually working? Rather than installing software onto your employees’ home work stations that enable you to track their every mouse movement and keyboard stroke, establishing proper Key...

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Posted in: Hybrid / Remote Workforce

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by Technology Assurance Group

A business person using a tablet and a laptop

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...

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Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases

TotalVoiceMX: The VoIP Solution Tailored to Fit Your Business Needs

August 17th, 2020 by Roger Wentowski

A man working from home using a computer and a phone

Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes...

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Posted in: VoIP

Transition to the Cloud to Be More Efficient While Working Remotely

July 14th, 2020 by Brian Wakefield

A blue cloud with a server in the foreground

With the transition to permanent remote work likely to become far more common, it is time for businesses to update their infrastructure to match their new business structure. Moving some or all of your business operations to the cloud can benefit your...

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Posted in: Hybrid / Remote Workforce

BTS Technologies, Inc. Helps Businesses Adjust to COVID-19

May 13th, 2020 by William Wentowski

A man touching a graphical interface with lines connecting to servers and a cloud

As COVID-19 continues to impact the way businesses operate, companies need to find ways to continue operations. Whether that is operating at 25-50% capacity as a restaurant or grocery store, or transitioning to a remote workforce, businesses are having...

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Posted in: Hybrid / Remote Workforce

Move Your Business to the Cloud to Increase Efficiency and Lower Costs

March 17th, 2020 by Brian Wakefield

A silver cloud with a keyhole in it laying on binary code

The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial...

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Posted in: Managed IT

The Importance of Flexibility in the Workplace

August 15th, 2019 by Brian Wakefield

Woman on bed

In the modern workforce, many employees prefer a job that offers flexibility, whether that be the ability to set their own schedule, work from home, job share, work part-time, take sabbaticals, have paid time off, or telecommute. Employers that...

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Posted in: Hybrid / Remote Workforce

Grow your Business with HD Video Conferencing

May 25th, 2019 by Brian Wakefield

Video conferencing with staff

Having high-quality, clear, and crisp video conferencing technology not only improves productivity and efficiency, but gives your business a competitive advantage that has been proven to improve overall operations. As your company grows, the need for...

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Posted in: Hybrid / Remote Workforce

Unified Communications Explained

March 26th, 2019 by Brian Wakefield

Unified Communications

So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in...

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Posted in: VoIP, Managed IT

Ring, Ring!

August 1st, 2018 by Brian Wakefield

Close Up of Hand Dialing Phone

No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?...

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Posted in: VoIP

BTS Becomes Virtual CIO for Small to Mid-Sized Businesses

May 31st, 2018 by Technology Assurance Group

Business Man on Electronic Devices

BIRMINGHAM, AL – BTS a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to mid-sized business (SMBs) who are looking to focus solely on expansion...

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Posted in: Managed IT, Press Releases

7 Signs It's Time to Upgrade to Cloud Communications

September 30th, 2017 by William Wentowski

cloud

Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications? Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above...

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Posted in: Managed IT

Educating Businesses on the Importance of 4G Backup

August 17th, 2017 by Technology Assurance Group

We announced today that we will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing their...

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Posted in: Managed IT, Press Releases

Companies To Benefit From Data Protection And Universal Access

December 30th, 2014 by Technology Assurance Group

BTS, a leader in unified communications, announced recently that the company has launched a cloud-based file syncing and storage program in order to enhance business productivity for their small to medium-sized customers. This program’s overarching goal...

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Posted in: Press Releases

Launching a Desktop Optimization Center to Jumpstart Productivity

March 23rd, 2013 by Technology Assurance Group

BTS Technologies, Inc., an industry leader in unified communications, announced today that the company has launched a Desktop Optimization Center (DOC) in order to jumpstart their customers’ productivity. A DOC is a business support center where administrators...

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Posted in: Press Releases


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