December 8th, 2020 by Roger Wentowski
With the pandemic impacting budgets, it can be tempting to cut corners by reducing your business's Managed IT Service expenses. While that may seem like a good idea on the surface, further investigation reveals that your business would suffer from a...
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Tags: cost efficiencies, help desk, network infrastructure, partnership
Posted in: Managed IT
December 2nd, 2020 by Brian Wakefield
Have you ever been in the middle of an important video conference, document, or time-critical report
only to have your computer update? Of course, you have. It likely took 30 minutes or more to restart as
well. You hired someone to manage your IT and...
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Tags: Microsoft, productivity, support, updates & upgrades, Windows
Posted in: Managed IT
November 25th, 2020 by Technology Assurance Group
BTS, a
leading managed technology
services provider (MTSP),
announced today that the
COVID-19 pandemic has
drastically increased the
forecasted demand for cloud
solutions among SMBs, even
beyond what most were
expecting. Due largely to the
increased...
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Tags: Azure, cloud, Microsoft, SMBs, Technology Assurance Group (TAG), virtualization
Posted in: Managed IT, Press Releases
November 5th, 2020 by Roger Wentowski
With work cultures changing due to the COVID-19 pandemic, businesses need to upgrade their IT infrastructure to match what is happening. There has been a large shift towards working remotely, but the technology that is being utilized isn't conducive...
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Tags: backup and disaster recovery, cloud, cost efficiencies, virtual desktop, virtual private network (VPN)
Posted in: Managed IT
October 29th, 2020 by William Wentowski
The Cybersecurity & Infrastructure Security Agency (CISA) has issued an alert for increased Ransomware activity targeting Healthcare and the Public Sector. During COVID-19, we have seen increased attempts to utilize ransomware on healthcare providers....
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Tags: data breach, email, healthcare, ransomware
Posted in: Cyber Security
October 29th, 2020 by Brian Wakefield
Any business can tell you the same story about the IT / telecom company that promised them unique solutions for their business, only to give them cookie-cutter ones instead. How they gave them the technology and then disappeared from where they...
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Tags: partnership
Posted in: Managed IT
October 28th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice....
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Tags: cloud, collaboration tools, productivity, SMBs
Posted in: Hybrid / Remote Workforce, Press Releases
October 21st, 2020 by Brian Wakefield
How does a business verify that their home-based workforce is actually working? Rather than installing software onto your employees’ home work stations that enable you to track their every mouse movement and keyboard stroke, establishing proper Key...
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Tags: KPIs, motivation, productivity
Posted in: Hybrid / Remote Workforce
October 14th, 2020 by Technology Assurance Group
BTS a leading managed technology
services provider (MTSP),
announced today that it is helping
customers take advantage of a
substantial tax deduction, outlined by
guidance issued from the IRS, also
known as Section 179. Section 179
allows businesses...
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Tags: cost efficiencies, hardware, Technology Assurance Group (TAG), tips and tricks
Posted in: Press Releases, News
September 28th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...
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Tags: collaboration tools, pandemic, productivity, support, Technology Assurance Group (TAG)
Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases
September 18th, 2020 by Technology Assurance Group
BTS, a leading managed
technology services provider
(MTSP) announced today that the
company is preparing small to midsized business (SMB) owners on
what to expect in the workplace,
after the pandemic. With people
working from home in droves,
there is...
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Tags: pandemic, partnership, SMBs, Technology Assurance Group (TAG)
Posted in: Cyber Security, Hybrid / Remote Workforce, Press Releases
September 10th, 2020 by Brian Wakefield
Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot...
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Tags: collaboration tools, KPIs, project management
Posted in: Hybrid / Remote Workforce
August 17th, 2020 by Roger Wentowski
Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes...
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Tags: KPIs, productivity, TotalVoice
Posted in: VoIP
July 23rd, 2020 by Technology Assurance Group
BIRMINGHAM, AL – BTS, a leading managed
technology services provider
(MTSP), announced today that the
company is supplying small to midsized businesses (SMBs) with
thermal cameras and scanners
designed to read body temperature
in order to keep...
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Tags: pandemic, Technology Assurance Group (TAG), thermal imaging
Posted in: Press Releases, Surveillance
July 23rd, 2020 by Roger Wentowski
Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...
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Tags: collaboration tools, communication, mobility, toolchains
Posted in: VoIP, Hybrid / Remote Workforce
July 14th, 2020 by Brian Wakefield
With the transition to permanent remote work likely to become far more common, it is time for businesses to update their infrastructure to match their new business structure. Moving some or all of your business operations to the cloud can benefit your...
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Tags: cloud, mobility, productivity, scalability, virtual desktop, virtual private network (VPN)
Posted in: Hybrid / Remote Workforce
June 8th, 2020 by Roger Wentowski
Now that businesses are working remotely, they need a way to ensure their network is protected and that their employees are able to efficiently complete work-related tasks. While some companies may be using a VPN to accomplish this, problems arise...
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Tags: backup and disaster recovery, cloud, cost efficiencies, virtual private network (VPN)
Posted in: Cyber Security, Hybrid / Remote Workforce
June 3rd, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is providing home office cybersecurity for remote workers to support them through the current pandemic and beyond. According to a BitSight...
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Tags: pandemic, SMBs
Posted in: Cyber Security, Hybrid / Remote Workforce, Press Releases
May 13th, 2020 by William Wentowski
As COVID-19 continues to impact the way businesses operate, companies need to find ways to continue operations. Whether that is operating at 25-50% capacity as a restaurant or grocery store, or transitioning to a remote workforce, businesses are having...
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Tags: pandemic, productivity, thermal imaging
Posted in: Hybrid / Remote Workforce
May 8th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS Technologies, Inc., a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...
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Tags: collaboration tools, Microsoft, pandemic, SMBs, Teams, Technology Assurance Group (TAG)
Posted in: Hybrid / Remote Workforce, Press Releases
April 16th, 2020 by William Wentowski
Cybercrime is spiking dramatically alongside the COVID-19 pandemic. As they are leveraging not only the confusion it's causing but the fact that many IT and security providers are currently overwhelmed to their advantage. This has become especially...
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Tags: malware, pandemic, phishing, training
Posted in: Cyber Security
April 9th, 2020 by Technology Assurance Group
BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP) is leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s most common...
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Tags: Azure, cloud, Microsoft, Technology Assurance Group (TAG), Windows
Posted in: Managed IT, Press Releases
March 31st, 2020 by William Wentowski
BTS Technologies launches Computers for Kids program to assist area K-12 students with remote classroom setups. BTS is calling on all businesses and people in the Metro Area with old, unused laptops or desktops (monitor, keyboard and mouse appreciated)...
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Tags: events, hardware, pandemic
Posted in: News
March 26th, 2020 by Brian Wakefield
Take a picture of your computer setup before you unplug and take things to your remote work location—including the cable set up in the back!
At home, your IT team won't be with you to reconnect everything. A quick picture of where things are plugged...
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Tags: antivirus, malware, passwords, tips and tricks, updates & upgrades, virtual private network (VPN)
Posted in: Hybrid / Remote Workforce
March 18th, 2020 by Roger Wentowski
AT BTS Technologies, supporting our partners is the most important thing we do. As COVID-19 restrictions impact our communities and businesses; we remain committed to our mission of providing premiere cloud technology solutions. BTS will take all necessary...
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Tags: cloud, pandemic, training
Posted in: Hybrid / Remote Workforce, News
March 17th, 2020 by Brian Wakefield
The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial...
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Tags: backup and disaster recovery, cloud, cost efficiencies, productivity, scalability
Posted in: Managed IT
March 9th, 2020 by Technology Assurance Group
BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...
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Tags: collaboration tools, communication, Microsoft, Teams, Technology Assurance Group (TAG)
Posted in: Hybrid / Remote Workforce, Press Releases
February 27th, 2020 by William Wentowski
Two new federal laws, effective February 16, 2020, impact any business or entity that uses a multi-line telephone system (MLTS): Kari's Law and RAY BAUM's Act
(1) Kari's Law applies to multi-line telephone systems (MLTS), which are telephone systems...
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Tags: business phones, regulation
Posted in: News
February 12th, 2020 by William Wentowski
In the world of business, innovation is an essential key to staying successful. Any company or corporation that fails to keep up with changing technology or a fundamental shift in the industry is inevitably left in the dust by those that do. It's happened...
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Tags: cloud, cost efficiencies, IT consulting
Posted in: Managed IT
February 5th, 2020 by Brian Wakefield
Anyone who runs a business can tell you the importance of keeping up to date with today's technology through IT. They can also tell you just how much an in house IT team will cost your business. The cost of hiring staff, research, development, and implementation...
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Tags: cost efficiencies, help desk, monitoring
Posted in: Cyber Security, Managed IT
February 3rd, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...
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Tags: Azure, collaboration tools, Microsoft, SMBs, Technology Assurance Group (TAG)
Posted in: Hybrid / Remote Workforce, Press Releases
January 29th, 2020 by Roger Wentowski
In the telecommunications world, there are plenty of companies that all offer the same services, but what differentiates BTS Technologies, Inc. from the rest? With over 40 years of experience in the industry, we've seen plenty of companies come and...
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Tags: partnership, support, TotalVoice, training
Posted in: Managed IT
January 4th, 2020 by Technology Assurance Group
BIRMINGHAM, AL – BTS leverages sophisticated Dark Web intelligence technology to identify, analyze, and check for compromised customer and employee data. Cybercrime is rapidly on the rise in the United States and SMBs need to know if their information...
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Tags: dark web, data breach, monitoring, passwords, Technology Assurance Group (TAG)
Posted in: Cyber Security, Press Releases