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Blog Articles for BTS Technologies

Supplement Your IT Staff with Reserve IT Solutions

December 21st, 2023 by William Wentowski

a team of employees sitting around a table interacting with interconnected work devices

Hiring full-time IT staff can be costly and time-consuming, and finding qualified candidates can be difficult. On the other hand, relying on freelancers or contractors can be risky, and you may not get the quality or consistency you need. ...

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Posted in: Solutions

How Does Microsoft Cloud Solution Benefit Your Business?

December 18th, 2023 by William Wentowski

A hadn reaching up to grab one of a few cloud icons

Cloud computing is a significant shift in how businesses view IT resources. It allows for the use of a hosted service that provides an online facility for data storage, databases, and networks. Cloud computing enables remote devices and physical...

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Posted in: Solutions

Benefits of Zultys Contact Center

December 7th, 2023 by William Wentowski

A group of employees each answering their office phones

In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...

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Posted in: Solutions

What are the 2024 Cyber Security Trends?

December 4th, 2023 by William Wentowski

A person in a hoodie and mask on a laptop

The digital revolution is taking the world by storm. Everyone depends on computerized systems for managing daily activities, from small to large organizations, corporations, and governments. This makes cybersecurity a much-needed safeguard option...

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Posted in: Cyber Security, Managed IT, Solutions

Advising Businesses to Leverage Section 179 Deduction

December 1st, 2023 by William Wentowski

Tax Deduction

Leading MTSP Highlights Tax Benefit for Equipment Purchases Before December 31st BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider, is advising business owners to take advantage of the IRS Section 179 tax deduction for equipment...

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Posted in: Press Releases

What Is Network Monitoring

November 20th, 2023 by William Wentowski

A hand plugging in network cables

Networking is the key to modern business operations. With more digital business tools taking over, there is an evident need for a secure and reliable networking system. Network monitoring is a term known to many but understood by a few. It is a vast...

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Posted in: Network Monitoring

How Actively Managed IT Benefits Your Business

November 16th, 2023 by William Wentowski

A hand operating a tablet

According to research done by IDC, the amount of data created worldwide will reach 163 zettabytes by 2025, and only those businesses that can harness and process these large amounts of data will have an edge over the competition. So, the question...

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Posted in: Managed IT

BTS Accelerates the Adoption of Microsoft Azure Among Local Businesses

November 14th, 2023 by William Wentowski

Microsoft Azure

Leading MTSP Helps Organizations Benefit by Moving Their Network Into the Cloud BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today that the company has accelerated the adoption of Microsoft Azure cloud services...

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Posted in: Press Releases

Improve Business Productivity With Monitoring and Management

November 2nd, 2023 by William Wentowski

Graphs of various data reflecting network monitoring

In the fast-paced world of business, staying competitive and efficient is essential. To achieve this, companies must harness the power of technology to boost productivity, reduce downtime, and ensure the security of their operations. Proactive monitoring...

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Posted in: Network Monitoring

Why Any Small Business Should Invest in Cybersecurity

November 1st, 2023 by William Wentowski

A conceptual digital lock on a shield representing protection from cybercrimes

In an age where nearly every aspect of business is conducted online, cybersecurity has become an essential component of any company's operations, regardless of size. While larger enterprises typically have entire teams assigned to cybersecurity...

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Posted in: Cyber Security

Improve Communication with VoIP

October 19th, 2023 by William Wentowski

Workers with headsets at their desks

During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...

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Posted in: Solutions

Support Remote Work with Cloud Complete

October 16th, 2023 by William Wentowski

A hand with a digital cloud above it

The COVID-19 pandemic has forced many companies to adapt to a remote work environment. While remote work has many benefits, supporting a remote workforce efficiently can also be challenging. This is where cloud computing and storage options...

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Posted in: Hybrid / Remote Workforce

New Artificial Intelligence Protects Companies From the Latest AI Phishing Attacks

October 11th, 2023 by William Wentowski

Artificial Intelligence Protects Companies

Leading Managed Technology Services Provider Helps To Secure Organizations BIRMINGHAM, AL ‐ BTS a leading Managed Technology Services Provider (MTSP), announced today that the company is protecting small to medium-sized businesses (SMBs) from the...

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Posted in: Press Releases

BTS Offers Exceptional Support With Managed IT Services

October 4th, 2023 by William Wentowski

Managed IT Support

Over the past decade or so, the business world has become almost completely reliant on technology. With newer tech being implemented and business processes requiring more sophisticated solutions, reliable IT infrastructure and support have become...

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Posted in: Managed IT

What are the Benefits of a Cyber Security Assessment

October 3rd, 2023 by William Wentowski

Two people assessing hardware

The need for strong cyber security measures cannot be emphasized in today's linked digital environment. With the increased frequency and advancement of cyber-attacks, businesses must proactively protect their digital assets and sensitive data. A...

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Posted in: Cyber Security

How Reserve IT Can Benefit Your Business

September 18th, 2023 by William Wentowski

A green button on a keyboard that reads IT Support

In today's fast-paced and highly competitive business environment, efficient and reliable information technology (IT) infrastructure is crucial for the success of any organization. However, many businesses struggle with the challenges of managing...

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Posted in: Solutions

Why Data Backup & Recovery is an Essential Solution to Any Business

September 16th, 2023 by William Wentowski

An employee displaying panic over not having data backup or a recovery solution

Data is the lifeblood of businesses, fueling critical operations, decision-making processes, and customer interactions. Whether it's financial records, customer information, intellectual property, or operational data, businesses rely heavily on...

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Posted in: Solutions

BTS Technologies, Inc. Leverages Unique Strategic Partnership With Zultys

September 7th, 2023 by William Wentowski

Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships BIRMINGHAM, AL ‐ BTS, a leading Managed Technology Service Provider (MTSP), announced today that...

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Posted in: Press Releases

How Essentials Care Benefits Your Business

September 5th, 2023 by William Wentowski

A person holding a tablet

We've always been told business is about numbers, right? Profits, losses, and growth percentages, but what if we told you it's as much about feelings, trust, and genuine care? Enter Essential Care. It's more than just a term; it's a culture, a mindset,...

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Posted in: Solutions

Benefits of Microsoft Azure Security Features

September 1st, 2023 by William Wentowski

a red shield conveying the concept of security

In an era where data breaches and cyber threats loom large, businesses are constantly seeking robust and reliable solutions to fortify their digital assets. Microsoft Azure, a cloud computing platform by tech giant Microsoft, stands out for...

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Posted in: Cyber Security

BTS Utilizes Latest AI Knowledge Management to Outpace IT Competitors

August 22nd, 2023 by William Wentowski

AI Knowledge Management

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models BIRMINGHAM, AL - BTS a leading Managed Technology Service Provider (MTSP), announced today that the company...

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Posted in: Press Releases

What is the Difference Between a Ransomware Attack and a Data Breach

August 21st, 2023 by William Wentowski

Difference Between Ransomware Attack and a Data Breach

Cyber security dangers are a serious concern in today's quickly changing digital environment. Ransomware attacks and data breaches are two of the most frequent and harmful dangers businesses encounter. While both can have negative effects, their...

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Posted in: Cyber Security

Reduce Downtime with Proactive Management and Monitoring

August 18th, 2023 by William Wentowski

Learn about how proactive management and monitoring can help reduce downtime

Downtime can wreak havoc on an organization's productivity, profitability, and reputation. Whether due to hardware failures, software glitches, or network issues, any period of system unavailability can lead to substantial financial losses and customer...

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Posted in: Network Monitoring

Improve Security Essential Care with Managed IT

August 2nd, 2023 by William Wentowski

Learn how Managed IT services can help improve your security

Businesses and organizations today are faced with the critical task of protecting their sensitive data and ensuring the integrity of their IT infrastructure. The constant threat of cyber-attacks, data breaches, and other security vulnerabilities...

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Posted in: Managed IT

The Differences between VoIP and Traditional Phone Systems

August 1st, 2023 by William Wentowski

Learn whether you should opt for VoIP or traditional phone systems

Communication plays a pivotal role in our personal and professional lives, and the advent of advanced technologies has revolutionized how we connect with others, especially in telephony. Traditional phone systems, once the dominant communication...

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Posted in: Solutions

Why Is Cyber Security Important for Healthcare Organizations

July 25th, 2023 by William Wentowski

Learn why healthcare organizations need to have cybersecurity

In today's digital age, the healthcare industry has witnessed a remarkable transformation, with technological advancements revolutionizing patient care and administrative processes. Electronic health records, interconnected medical devices, and telemedicine...

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Posted in: Cyber Security

Reduce Downtime with Actively Managed IT Services

July 17th, 2023 by William Wentowski

Learn how actively managed IT services can help reduce downtime

In today's digitally driven world, businesses rely heavily on technology to streamline operations, enhance productivity, and maintain a competitive edge. However, with increasing reliance on IT infrastructure, the risk of system downtime...

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Posted in: Managed IT

BTS Drives Profitability and Performance with Integrated Contact Center Technology

July 11th, 2023 by William Wentowski

Integrated Contact Center

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations BIRMINGHAM, AL – BTS a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...

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Posted in: Press Releases

Support Your Existing IT Team with Essential Care IT Services

July 3rd, 2023 by William Wentowski

A team conducting essential care IT services

In today's rapidly evolving technological landscape, businesses heavily rely on robust IT infrastructure to maintain productivity, drive innovation, and ensure seamless operations. As organizations continue to expand their digital footprint,...

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Posted in: Managed IT

Improve Your Existing Hybrid IT Environment with Essential Care

July 1st, 2023 by William Wentowski

Learn how essential care can improve your existing hybrid IT environment

Many organizations have implemented a hybrid IT environment as an effective way to reduce the cost of maintaining a complex internal network. A hybrid IT environment combines on-premise hardware and software with cloud-based solutions,...

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Posted in: Hybrid / Remote Workforce

BTS Launches New Managed Data Backup Services

June 29th, 2023 by William Wentowski

Office work

Leading MTSP Provides Businesses with the Latest in Data Back Up Technology BIRMINGHAM, AL – BTS, a leading Managed Technology Service Provider (MTSP), is excited to announce the launch of its new managed data backup services with...

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Posted in: Press Releases

The Signs Your Business Should Use VoIP

June 17th, 2023 by William Wentowski

Learn why your business should be using VoIP solutions

Effective communication is paramount to success in today's fast-paced and interconnected business landscape. As traditional phone systems become increasingly outdated, businesses are turning to Voice over Internet Protocol (VoIP) as a modern...

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Posted in: VoIP

The Importance of Cybersecurity for Small Businesses

June 16th, 2023 by William Wentowski

Learn why cybersecurity is important for small businesses

Cybersecurity is an integral part of running any business, regardless of its size. As technology advances and becomes more accessible, small businesses are becoming increasingly vulnerable to cyber-attacks. Cybercriminals target...

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Posted in: Cyber Security

The Importance of Network Monitoring

June 1st, 2023 by William Wentowski

Network monitoring concept with an eye monitoring data

Network monitoring is the process of tracking and managing all of the activities associated with a computer network, including data flows, performance levels, user access, and more. It involves gathering information from a variety...

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Posted in: Cyber Security

Rest Easy with SleepEz Backup and Disaster Recovery

June 1st, 2023 by William Wentowski

A man reclining in his office chair with his arms behind his head

Backup and disaster recovery (BDR) is critical to any business's IT infrastructure. It helps protect against data loss and other disasters that could potentially cripple an organization. BDR solutions involve: Backing up data regularly. Storing...

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Posted in: Cyber Security

Modernize Your Infrastructure with IT Solutions from BTS

May 23rd, 2023 by Roger Wentowski

A futuristic technology interface overlaid on business people meeting in a board room

Businesses today need to modernize their infrastructure if they want to keep up with the competition in an ever-evolving market. Modernizing your business infrastructure can involve updating hardware and software, streamlining processes, automating...

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Posted in: Managed IT, Solutions

BTS Successfully Implements Data Retention Policies for Local Businesses

May 22nd, 2023 by William Wentowski

A hand holding multiple icons related to data

Leading MTSP Helps Organizations Avoid Penalties Due to Poor Data Management Practices BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) avoid costly penalties...

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Posted in: Press Releases

How VoIP Increases Communications and Collaboration

May 19th, 2023 by Brian Wakefield

A woman using her cellphone to video conference with a businessman

Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger relationships, and ultimately increase job satisfaction and improve performance outcomes....

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Posted in: VoIP

How to Stay Protected from Phishing Scams

May 10th, 2023 by Roger Wentowski

A fish hook stuck in a credit card. Phishing concept.

Phishing scams are one of the most common forms of cybercrime today and can be incredibly damaging. The internet has opened up a whole new world for scammers to exploit unsuspecting victims by sending out fraudulent emails, texts, and other messages...

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Posted in: Cyber Security

How Reserve IT Helps Support Your Existing IT Department?

May 5th, 2023 by William Wentowski

4 Coworkers in business attire sitting at a table looking at mobile devices

Reserve IT is a system that helps organizations and businesses keep track of their Reserve IT from BTS is a system that helps organizations and businesses keep track of their technology assets, including servers, hardware, software, and other...

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Posted in: Managed IT

Support Remote Work with Cloud Solutions

April 28th, 2023 by Roger Wentowski

A man working from home while video conferencing with colleagues

The rise of COVID-19 has brought an unprecedented disruption to the way businesses operate, as many companies are now transitioning to remote models. As organizations move away from traditional office settings, cloud solutions can provide a great resource...

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Posted in: Hybrid / Remote Workforce

The Different Types of Cyber Attacks You Should Know About

April 24th, 2023 by Brian Wakefield

A hacker wearing a hooded sweatshirt with the words 'danger, attack, data breach' in orange overlaid

Cyber-attacks are becoming increasingly common as technology advances and more people are connected to the internet. Cyber-attackers can access personal data, exploit system vulnerabilities, and infect systems with malicious software that can cause...

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Posted in: Cyber Security

BTS Launches Managed Detection and Response to Thwart Cyberattacks

April 19th, 2023 by Technology Assurance Group

Data protection with a secure password.

Leading MTSP Combines Cyber Security Experts with State-of-the-Art Technology BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyber attacks through...

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Posted in: Press Releases

BTS Provides Custom Managed IT Solutions

April 11th, 2023 by William Wentowski

An overhead shot of people working on laptops

Custom managed IT solutions are tailored to meet the unique needs of a business or organization. They offer customized services, such as custom system design and implementation, data migration, network security, disaster recovery planning,...

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Posted in: Managed IT, Solutions

How VoIP Improves Business Efficiency

April 3rd, 2023 by Roger Wentowski

A modern office phone on a desk, with a cellphone and pen next to it

Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...

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Posted in: Solutions

7 Reasons Every Business Needs Microsoft Cloud Solutions

March 22nd, 2023 by Brian Wakefield

A blue cloud hovering between a man's hands

Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...

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Posted in: Solutions

Cyber Security Trends in 2023 and Beyond

March 17th, 2023 by William Wentowski

A hacker in a dark hoodie overlaid with orange words: 'danger', 'attack', 'breach', 'data', and 'locked'.

As technology continues to develop, so does the potential for cyber security threats. With each new technological advancement comes a new wave of cyber security trends and strategies that must be addressed in order to keep data safe. In 2023, we can...

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Posted in: Cyber Security

BTS Invited to Attend 22nd Annual Technology Assurance Group (TAG) Convention

March 14th, 2023 by William Wentowski

A moderately sized group of people attending a convention and listening to a speaker give a presentation.

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations at...

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Posted in: Press Releases

Increase Productivity and Security with Managed IT Solutions

March 10th, 2023 by Roger Wentowski

A keyboard with one blue key that says 'Support'

Managed IT solutions are comprehensive services that provide businesses with access to the latest information technology (IT) tools and resources. These solutions can include a range of cloud-based products and services, such as managed network security,...

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Posted in: Managed IT

The Benefits of VoIP Phone Systems

March 2nd, 2023 by William Wentowski

A man using his cellphone with a graphic overlaid of people icons

The advent of telecommunications has paved the way for better, more cost-effective communication solutions. One such feature is Voice over Internet Protocol or VoIP telephone systems. Simply put, VoIP is a new-age technology that allows users to make...

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Posted in: VoIP

Benefits of Eagle Eye Networks Cloud Video Surveillance

February 24th, 2023 by Brian Wakefield

Close-up Photo of White Lamp Post and Camera

Eagle Eye Networks Cloud Video Surveillance provides businesses with access to a number of benefits. It offers businesses the ability to monitor their security systems remotely, allowing them to keep an eye on their property and assets at all times....

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Posted in: Surveillance

The Importance of Cybersecurity for Health Care Organizations

February 17th, 2023 by Roger Wentowski

A man using a phone and laptop with a stethoscope on the desk next to his computer

Healthcare organizations need cybersecurity. The healthcare industry is becoming more digital and, thus, a larger target for cyber-attacks. These attacks can have any including ransomware, phishing scams, malware, and other malicious activities that...

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Posted in: Cyber Security

The Many Benefits of Managed IT Services

February 10th, 2023 by William Wentowski

Silhouette of business team walking with city in background and technology concept illustration overlay.

Managed IT Services are professional services provided by an experienced team of Information Technology (IT) experts. These services provide organizations with proactive support, specialized expertise, and a cost-effective way to manage their IT infrastructure....

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Posted in: Managed IT

Launching Ransomware-as-a-Service Program

February 7th, 2023 by William Wentowski

A women looking frustratedly at her computer monitor that is being held hostage by ransomware.

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service program designed to protect...

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Posted in: Press Releases

Learn About the Benefits of IT Support Services

February 2nd, 2023 by Roger Wentowski

A silver cloud with a keyhole in the middle

IT support services are a set of professional activities that help organizations maintain the health and stability of their IT systems and networks. These services are designed to diagnose, troubleshoot, and resolve technical issues quickly and efficiently....

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Posted in: Managed IT

How VoIP Increases Your Business Productivity

January 27th, 2023 by Brian Wakefield

A man in a business suit pointing at digital hexagons

VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receiving phone calls over the internet, in which analog audio signals are converted into digital...

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Posted in: VoIP

The Dangers of Not Valuing Cybersecurity

January 20th, 2023 by Roger Wentowski

A lock on a vibrant orange background

Cybersecurity is an essential part of any organization but is often overlooked or ignored. When this happens, there are serious consequences that can put business operations and customer data at risk. It's important to understand the dangers of not...

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Posted in: Hybrid / Remote Workforce

BTS Provides Comprehensive Incident Response and Disaster Recovery Plans to Their Customers

January 20th, 2023 by William Wentowski

A businessman using a tablet with connected technology icons

Leading Managed Technology Services Provider Helps Local Businesses Plan Ahead for Any Situation BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), is protecting small to mid-sized businesses (SMBs) from cyberattacks by implementing...

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Posted in: Press Releases

Why Managed IT Services Are a Must for Businesses

January 10th, 2023 by Brian Wakefield

An aisle in a server room

Managed IT services are a type of IT service that is managed by an outside vendor or provider. This type of service allows businesses to outsource their IT functions and operations to a third-party rather than managing them in-house. These services...

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Posted in: Managed IT

How to Find the Right IT Support Services?

January 4th, 2023 by Roger Wentowski

A businessman holding a pen and drawing gears on a screen

IT support services are a type of service that provides technical assistance to help organizations and individuals with their IT systems or software. This may include troubleshooting, maintenance, training, installation, configuration, upgrades, and...

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Posted in: Managed IT


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