January 15th, 2021 by William Wentowski
The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19 pandemic is under control. Working from home...
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Tags: Cloud, Managed Services, Solutions, Data protection, Managed IT services, hacking threat, managed IT, business continuity, malware, cyber security, ransomware, collaboration, hackers, communication, telecommunications, business, security, COVID-19
Posted in: Services, Solutions
November 25th, 2020 by Brian Wakefield
BTS, a
leading managed technology
services provider (MTSP),
announced today that the
COVID-19 pandemic has
drastically increased the
forecasted demand for cloud
solutions among SMBs, even
beyond what most were
expecting. Due largely to the
increased need for Work-FromHome (WFH) solutions, SMBs
are investing...
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Tags: Cloud, Solutions, IT, network
Posted in: Press Release
October 29th, 2020 by Brian Wakefield
Any business can tell you the same story about the IT / telecom company that promised them unique solutions for their business, only to give them cookie-cutter ones instead. How they gave them the technology and then disappeared from where they came. Abandoning said business to fend for themselves...
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Tags: Cloud, Solutions, Industry Leader, Technology, Services, Managed Voice, managed IT, business continuity, business phones, IT, collaboration, communication, telecommunications, business, business communications
Posted in: Services, Solutions
October 28th, 2020 by William Wentowski
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that went remote during the pandemic...
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Tags: Cloud, Solutions, Press Release, Communications solution, Services, business phones, cloud communications, collaboration, communication, telecommunications, business, business communications
Posted in: Press Release
September 28th, 2020 by Roger Wentowski
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing technology and then creates a plan to maximize...
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Tags: Cloud, Solutions, mobile workforce, business continuity, cloud communications, remote office, collaboration, communication, business communications, COVID-19
Posted in: Press Release, Solutions
September 18th, 2020 by Brian Wakefield
BTS, a leading managed
technology services provider
(MTSP) announced today that the
company is preparing small to midsized business (SMB) owners on
what to expect in the workplace,
after the pandemic. With people
working from home in droves,
there is plenty of speculation as to
where the modern business...
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Tags: Solutions, IT, cyber security, network protection, remote office
Posted in: Press Release
September 10th, 2020 by William Wentowski
Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot of companies, however, are still hesitant to retain...
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Tags: Solutions, video conferencing, remote office, collaboration, communication, business, business communications
Posted in: Services, Solutions
July 23rd, 2020 by Roger Wentowski
BIRMINGHAM, AL – BTS, a leading managed
technology services provider
(MTSP), announced today that the
company is supplying small to midsized businesses (SMBs) with
thermal cameras and scanners
designed to read body temperature
in order to keep their locations safe
for employees and customers....
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Tags: Solutions, Technology, security, business, thermal imaging cameras
Posted in: Press Release
June 8th, 2020 by Brian Wakefield
Now that businesses are working remotely, they need a way to ensure their network is protected and that their employees are able to efficiently complete work-related tasks. While some companies may be using a VPN to accomplish this, problems arise when too many employees are accessing your network...
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Tags: Solutions, Data protection, business continuity, malware, security, cyber security, remote office, cost effective, network security, business, cost savings, reduce risk
Posted in: Services, Solutions
June 3rd, 2020 by Roger Wentowski
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is providing home office cybersecurity for remote workers to support them through the current pandemic and beyond. According to a BitSight report, "Identifying Unique Risks of Work From Home...
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Tags: Solutions, Press Release, mobile workforce, business continuity, security, cyber security, network protection, network security, phishing attacks
Posted in: Press Release
May 8th, 2020 by Brian Wakefield
BIRMINGHAM, AL - BTS Technologies, Inc., a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically enhances every employee's ability to collaborate...
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Tags: Cloud, Microsoft, Solutions, Press Release, video conferencing, Communications solution, cloud communications, remote office, collaboration, communication, telecommunications, COVID-19
Posted in: Press Release
April 16th, 2020 by William Wentowski
Cybercrime is spiking dramatically alongside the COVID-19 pandemic. As they are leveraging not only the confusion it's causing but the fact that many IT and security providers are currently overwhelmed to their advantage. This has become especially worrying for businesses transitioning to a remote...
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Tags: Solutions, malware, cyber security, phishing attacks, security, COVID-19
Posted in: Solutions
April 9th, 2020 by William Wentowski
BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP) is leveraging Microsoft Azure to help eliminate outdated IT hardware in small to mid-sized businesses (SMBs) and make a seamless transition to the cloud. Microsoft’s most common suite of products has reached expiration such...
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Tags: Cloud, Microsoft, Solutions, Press Release, cloud communications
Posted in: Press Release
March 17th, 2020 by William Wentowski
The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial purchase of equipment, your company will save...
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Tags: Cloud, Solutions, data recovery, business continuity, cloud communications, network, communication, business
Posted in: Services, Solutions
February 12th, 2020 by William Wentowski
In the world of business, innovation is an essential key to staying successful. Any company or corporation that fails to keep up with changing technology or a fundamental shift in the industry is inevitably left in the dust by those that do. It's happened time and time again, and we could be seeing...
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Tags: Cloud, Solutions, IT spending, IT
Posted in: Services, Solutions
February 3rd, 2020 by William Wentowski
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately, the old way of doing business simply has become obsolete,...
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Tags: Microsoft, Solutions, Press Release, collaboration, business, business communications
Posted in: Press Release
December 23rd, 2019 by William Wentowski
Cyberattacks are a common occurrence in today’s business world. Hopefully, your company has security measures and training in place to combat such attacks, but mistakes can be made. If your company is the victim of a cyberattack, do you know the necessary steps to take to begin recovering?
...
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Tags: Solutions, Technology, Data protection, data recovery, Disaster Recovery Plan, security, cyber security, network protection, hackers, network security
Posted in: Services, Solutions
December 13th, 2019 by William Wentowski
When you get IT, what are you paying for? Are you paying just to get new technology, or do you want to utilize that technology to improve your business? You may be paying too much for what you get and not getting enough of what you need. Most service providers are only interested in getting...
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Tags: Managed Services, Solutions, Technology, Managed IT services, IT spending, managed IT, IT
Posted in: Services, Technology, Solutions
October 15th, 2019 by William Wentowski
Congratulations on starting your business, you’ve taken a significant step in creating a developing enterprise of your own, and now we want to help your business. At BTS Technologies, Inc. we handle the technology side of your organization to help grow your startup into a thriving enterprise with our...
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Tags: Solutions, Technology, Total Voice System, phone system, Managed IT services, products, voice, IT, telephone, IT equipment
Posted in: products, Technology, Solutions
September 4th, 2019 by William Wentowski
Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that they will sell you on their service and charge commercial...
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Tags: Solutions, Technology, business phones, carrier services, business communications
Posted in: Business Phones, Technology, Solutions
August 15th, 2019 by William Wentowski
In the modern workforce, many employees prefer a job that offers flexibility, whether that be the ability to set their own schedule, work from home, job share, work part-time, take sabbaticals, have paid time off, or
telecommute. Employers that provide an accommodating work environment have a happier...
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Tags: Solutions, voice, IT
Posted in: Solutions
June 19th, 2019 by David Dick
No, please no. I don't want to call them. I don't care if the lines are scratchy or the internet is slow or the bill is wrong. No, please no, don't make me call and talk to someone in another country who does not speak English after I have struggled through the automated no-help system....
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Tags: Solutions, support
Posted in: Newsletter
June 8th, 2019 by William Wentowski
BIRMINGHAM, AL – May 2019 – BTS, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible. With Windows 7 expiring at the end of this year, SMBs need to act quickly in order to ensure that their...
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Tags: Cloud, Solutions, Press Release
Posted in: Press Release
February 12th, 2019 by William Wentowski
At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically lose customers and clients quickly. Having a good...
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Tags: Solutions, Zultys, phone system, voice, telephone
Posted in: Integrity, Services, products, Technology
February 5th, 2019 by William Wentowski
When it comes to phone and communications solutions a lot of other companies will sling products at you. They claim that they are the unified communication solution that your business needs, when in reality what they are trying to sell you is hardly any better than what you had before. What you...
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Tags: Solutions, Unified Communications, phone system, Services, business phones, service provider
Posted in: products
July 3rd, 2018 by William Wentowski
BTS a leading managed technology services provider, is helping small to mid-sized businesses (SMBs) to prevent cryptojacking attacks from damaging their organizations. Cryptojacking attacks, are derived from the widely popular cryptocurrencies, such as Bitcoin and Ethereum, and occurs when a corporate...
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Tags: Solutions, Services, network protection, network security
Posted in: Press Release
May 31st, 2018 by William Wentowski
BIRMINGHAM, AL – BTS a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to mid-sized business (SMBs) who are looking to focus solely on expansion and revenue growth. BTS will step forward into...
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Tags: Solutions, Services, managed IT, technology support
Posted in: Press Release
April 5th, 2016 by William Wentowski
If some sort of disaster were to occur today, would your business be prepared? It would be catastrophic to lose all your business' valuable data, and sometimes leaves businesses with no choice but to shut their doors. With a data recovery plan from BTS Technologies you won't have to worry about losing...
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Tags: BTS Technologies, Solutions, data recovery, products
Posted in: products
December 6th, 2014 by William Wentowski
BTS has launched a mobile workforce initiative in order to help their customers leverage the benefits of advanced technology in today’s mobile environment. According to a Cisco study, the growth of the mobile workforce has evolved from startups to enterprises and 3 out of every 5 workers say that they...
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Tags: BTS Technologies, Solutions, Technology, mobile workforce
Posted in: Press Release
November 7th, 2014 by William Wentowski
Do you need a communications solution that is highly reliable, simple, and is low maintenance? The SV9100 is a new system that has new handset and new applications to empower your workforce. This solution comes with an exceptional warranty and future proof technology that meets the demands of your employees....
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Tags: BTS Technologies, Solutions, UNIVERGE SV9100, Communications solution
Posted in: Business Phones
October 12th, 2014 by William Wentowski
We’re making our managed services more efficient, streamlined, and better for our clients’ needs. Should you notice any issues let us know! We are always looking to improve our processes to make things easier, faster, and more efficient for our Managed Service customers.
Our Complete Care product covers...
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Tags: BTS Technologies, Managed Services, Solutions
Posted in: Services
July 13th, 2014 by William Wentowski
We tailor our services to your needs. At BTS Technologies, it is our mission to understand our customer’s needs, wants and desires. We’re here to provide you with that competitive edge with the best technology to increase your profitability.
We have experts on board to provide state of the art telecommunication...
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Tags: BTS Technologies, customer service, Solutions
Posted in: Business Phones
June 16th, 2014 by William Wentowski
Did you know that 80% of companies that lose their data go out of business within one year? Why? Many businesses have back-ups but no viable recovery plan. Think about how catastrophic it is to lose your data. Your vendors and employees know how much you owe them, but what happened to your accounts receivable....
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Tags: BTS Technologies, Solutions, SleepEZ, disaster recovery solution
Posted in: Services
May 13th, 2014 by William Wentowski
BTS is launching a new cloud video conferencing service, providing video collaboration from standard HD conference room systems, desktops/laptops, web browsers, tablets and smartphones--equipment your business probably already has and uses every day!
Previous video conferencing systems easily run up...
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Tags: BTS Technologies, Cloud, Solutions, Press Release, conferencing, video conferencing
Posted in: News, Press Release, Services
March 19th, 2014 by William Wentowski
You may be costing your business more in the long run!
One of the biggest mistakes we consistently see businesses make is the failure to consider the cost of downtime. Upgrading your equipment to add significant reliability to your system is a comparatively small cost when you consider the time wasted...
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Tags: BTS Technologies, customer service, Solutions, System upgrade
Posted in: Business Phones
December 10th, 2013 by William Wentowski
This is a busy time of year, but we'd like to take a moment to welcome a few of our newest clients!
Heritage South Community Credit Union serves anyone who lives, works, worships or attends school in Bedford, Marshall and Rutherford County, Tennessee. Formerly the EPCO Credit Union, Heritage South has...
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Tags: BTS Technologies, Cloud, customer service, Managed Services, Solutions, Zultys
Posted in: Business Phones, News
September 21st, 2013 by William Wentowski
BTS Technologies is helping businesses prepare to migrate from Windows XP and the Office 2003 suite of programs to more sustainable solutions. Many businesses have relied heavily on both these solutions to run their businesses, but after ten years of support these programs will no longer be supported....
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Tags: BTS Technologies, Microsoft, Office 2003, Solutions, Windows XP
Posted in: News, Press Release, Quality, Services