March 15th, 2022 by Brian Wakefield
Small and medium-sized business owners often choose to outsource their IT services for all the right reasons. Not only does it help them get instant access to the best technologies and a qualified team of IT experts that supervise their...
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Tags: cost efficiencies, Managed Service Provider (MSP), network infrastructure, SMBs, tips and tricks
Posted in: Cyber Security, Managed IT
December 20th, 2021 by Roger Wentowski
Flexible work schedules have become more prevalent today. The pandemic forced many businesses to come up with better working solutions for employees, resulting in remote work becoming a norm. However, as the lockdowns ease, there has been a transition...
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Tags: educational, productivity, tips and tricks
Posted in: Hybrid / Remote Workforce
December 2nd, 2021 by Roger Wentowski
Remote working is not a new concept but has gained significant visibility due to the COVID-19 pandemic. Rather than establishing strict policies, managing remote teams is more about setting up employees for individual success. The entire team becomes...
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Tags: collaboration tools, project management, tips and tricks, toolchains
Posted in: Hybrid / Remote Workforce
November 1st, 2021 by William Wentowski
In the wake of the pandemic, employers across industries have given their employees the flexibility to work remotely. However, with the arrival of the COVID-19 vaccine, it is believed that many employees will either choose to work remotely or opt...
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Tags: multi-factor authentication (MFA), tips and tricks, training, virtual private network (VPN)
Posted in: Cyber Security, Hybrid / Remote Workforce
October 27th, 2021 by Roger Wentowski
Due to the pandemic, many organizations have restructured how they work to adapt to the new norm and keep their business afloat. One of the changes includes a remote or hybrid working model
As companies adjust to remote staffing, managing them successfully...
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Tags: collaboration tools, communication, project management, tips and tricks
Posted in: Hybrid / Remote Workforce
September 14th, 2021 by Roger Wentowski
Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...
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Tags: communication, motivation, tips and tricks
Posted in: Hybrid / Remote Workforce
September 8th, 2021 by Kim Reynolds
Employee Spotlight: Justin Lewis
Justin was brought onboard a few months ago, and was recently added to the Helpdesk rotation. He is already receiving high praise on his work:
...
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Tags: employee spotlight, help desk, tips and tricks, training
Posted in: News
August 17th, 2021 by Brian Wakefield
As countless workers from all over the world telecommute for the first time ever, very few of them know exactly what to expect. Well, some professionals have been telecommuting way before the pandemic began as virtual business owners or freelancers,...
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Tags: motivation, productivity, tips and tricks, toolchains
Posted in: Hybrid / Remote Workforce
August 11th, 2021 by William Wentowski
It's a Friday afternoon and you receive an email asking you to participate in a bid with a link to the bid documents. Maybe you will look at it before the weekend and mull over if you want to respond to it. Upon clicking the link,...
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Tags: email, phishing, tips and tricks, training
Posted in: Cyber Security
March 31st, 2021 by William Wentowski
VoIP phones have become the norm for businesses everywhere.
The convenience they provide with allowing calls to anyone in the world over the internet simply can't be beaten. However, there is a common concern when utilizing VoIP for calls....
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Tags: business phones, support, tips and tricks
Posted in: VoIP
January 20th, 2021 by Kim Reynolds
Computer Tips
If screen real estate is at a premium, even with 2 monitors it can be a struggle, you can create multiple Virtual Desktops for yourself with the below instructions. This will allow you to house different applications / documents...
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Tags: productivity, tips and tricks, virtual desktop
Posted in: Managed IT
October 14th, 2020 by Technology Assurance Group
BTS a leading managed technology
services provider (MTSP),
announced today that it is helping
customers take advantage of a
substantial tax deduction, outlined by
guidance issued from the IRS, also
known as Section 179. Section 179
allows businesses...
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Tags: cost efficiencies, hardware, Technology Assurance Group (TAG), tips and tricks
Posted in: Press Releases, News
March 26th, 2020 by Brian Wakefield
Take a picture of your computer setup before you unplug and take things to your remote work location—including the cable set up in the back!
At home, your IT team won't be with you to reconnect everything. A quick picture of where things are plugged...
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Tags: antivirus, malware, passwords, tips and tricks, updates & upgrades, virtual private network (VPN)
Posted in: Hybrid / Remote Workforce
September 14th, 2019 by Kim Reynolds
One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...
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Tags: communication, tips and tricks, training
Posted in: News
September 14th, 2019 by Kim Reynolds
It’s important to take steps to protect yourself when shopping online. From the convenience of making purchases at your fingertips and next-day delivery to getting great deals and the endless catalog of purchasable items, online shopping has only...
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Tags: tips and tricks
Posted in: News
March 29th, 2018 by Kim Reynolds
The Dvorak Keyboard
Have you ever used a keyboard like this? Created in the 1930s, the Dvorak keyboard was designed for the user’s optimal comfort and efficiency. The letters are arranged based on how often they are used. Since commonly-used letters...
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Tags: did you know?, hardware, tips and tricks
Posted in: News