We will be closed for Thanksgiving, Christmas and New Year's Day. As always, the emergency support line will be open.

Blog Articles for BTS Technologies

Benefits of Zultys Contact Center

December 7th, 2023 by William Wentowski

A group of employees each answering their office phones

In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...

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Posted in: Solutions

Rest Easy with SleepEz Backup and Disaster Recovery

June 1st, 2023 by William Wentowski

A man reclining in his office chair with his arms behind his head

Backup and disaster recovery (BDR) is critical to any business's IT infrastructure. It helps protect against data loss and other disasters that could potentially cripple an organization. BDR solutions involve: Backing up data regularly. Storing...

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Posted in: Cyber Security

What Are IT Support Services and Are They Worth It?

November 1st, 2022 by Roger Wentowski

A gray keyboard with a green key that says 'IT Support'

The majority of businesses these days rely on technology to some extent, and many are completely dependent on it. That means that when something goes wrong, they need to be able to rely on IT support services to get them back up and running as quickly...

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Posted in: Managed IT

News Around BTS

September 8th, 2021 by Kim Reynolds

Painted multicolored text News on Digital Paper background, 3d render. News concept.

Employee Spotlight: Justin Lewis Justin was brought onboard a few months ago, and was recently added to the Helpdesk rotation. He is already receiving high praise on his work: ...

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Posted in: News

When It Comes to Managed IT Services, You Get What You Pay For

December 8th, 2020 by Roger Wentowski

Multiple gears on a blue background depicting a well run IT department

With the pandemic impacting budgets, it can be tempting to cut corners by reducing your business's Managed IT Service expenses. While that may seem like a good idea on the surface, further investigation reveals that your business would suffer from a...

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Posted in: Managed IT

5 Benefits Our Managed IT Service Provides Your Business

February 5th, 2020 by Brian Wakefield

Technician on a computer troubleshooting or analyzing data inside data servers

Anyone who runs a business can tell you the importance of keeping up to date with today's technology through IT. They can also tell you just how much an in house IT team will cost your business. The cost of hiring staff, research, development, and implementation...

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Posted in: Cyber Security, Managed IT

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