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Blog Articles for BTS Technologies

How VoIP Controls Costs, Increases Revenues, and Improves Customer Satisfaction

May 16th, 2024 by William Wentowski

Voip Headsets

Voice over Internet Protocol (VoIP) is a technology that allows voice communications to be transmitted over the internet or a private data network. Unlike traditional phone systems, VoIP eliminates the need for dedicated phone lines, offering a more...

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Posted in: VoIP

Why is VoIP Essential for Businesses?

April 22nd, 2024 by William Wentowski

An office desk phone being dialed

In today's fast-paced business environment, communication is the backbone of success. Voice over Internet Protocol (VoIP) has emerged as a fundamental tool for businesses looking to enhance their communication systems. This technology offers...

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Posted in: VoIP

How VoIP Improves Business Efficiency

April 3rd, 2023 by Roger Wentowski

A modern office phone on a desk, with a cellphone and pen next to it

Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...

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Posted in: Solutions

7 Reasons Every Business Needs Microsoft Cloud Solutions

March 22nd, 2023 by Brian Wakefield

A blue cloud hovering between a man's hands

Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...

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Posted in: Solutions

What Is a Hybrid/Remote Workforce?

November 18th, 2022 by William Wentowski

A man wearing a gray blazer and working remotely

The modern workplace is evolving. With advances in technology, more and more employees are working remotely. According to a study by GlobalWorkplaceAnalytics.com, 70 percent of the workforce telecommutes at least occasionally, while 53 percent telecommute...

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Posted in: Managed IT

The Importance of Managed IT Services and the Benefits It Offers to Your Organization

November 7th, 2022 by Brian Wakefield

Man in a white long-sleeved shirt using a computer

Managed IT services can provide your organization with a number of important benefits. Perhaps most importantly, they can help to improve the overall efficiency of your operation. By outsourcing the management of your IT infrastructure to a third-party...

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Posted in: Managed IT

Why a Hybrid or Remote Workforce Is the Best Option for Your Company

October 5th, 2022 by William Wentowski

A woman working from home, in a video call with other people working from home remotely.

When the pandemic came around, it brought about many changes to our everyday life. Some of these changes have persisted, even as the world has shifted back into a pre-pandemic routine. One such persistent change is in the realm of employees working...

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Posted in: Hybrid / Remote Workforce

Make the Transition to a Hybrid/Remote Workforce Smooth and Easy

July 12th, 2022 by William Wentowski

Young business woman using mobile devices while seated at desk in home or casual modern office.

The post-pandemic world saw many changes compared to the life we were used to before the virus outbreak. One such change was in how we worked and the standard office functionality we were used to. Pre-pandemic people were...

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Posted in: Hybrid / Remote Workforce

I Hate 2-Factor Authentication!

April 4th, 2022 by Kim Reynolds

Multifactor authentication technology concept

Yep, that was me a couple of years ago. I got the company email saying that we would now have to “authenticate” via mobile device to access our corporate systems. Why in the world are the technical people making things more difficult????? Well, if...

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Posted in: Managed IT

Benefits of Using a VoIP System for Small Businesses

March 23rd, 2022 by Roger Wentowski

Man sitting in home office talking into a mobile phone

Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizations have realized the significance of VoIP systems and have switched from traditional phones...

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Posted in: VoIP

How a VoIP Phone System Can Empower Your Remote Workforce

July 23rd, 2020 by Roger Wentowski

A person holding a smartphone, with an image of a globe in the foreground with dots being connected by curved lines to represent connections

Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...

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Posted in: VoIP, Hybrid / Remote Workforce

Transition to the Cloud to Be More Efficient While Working Remotely

July 14th, 2020 by Brian Wakefield

A blue cloud with a server in the foreground

With the transition to permanent remote work likely to become far more common, it is time for businesses to update their infrastructure to match their new business structure. Moving some or all of your business operations to the cloud can benefit your...

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Posted in: Hybrid / Remote Workforce

The Importance of Flexibility in the Workplace

August 15th, 2019 by Brian Wakefield

Woman on bed

In the modern workforce, many employees prefer a job that offers flexibility, whether that be the ability to set their own schedule, work from home, job share, work part-time, take sabbaticals, have paid time off, or telecommute. Employers that...

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Posted in: Hybrid / Remote Workforce

Unified Communications Explained

March 26th, 2019 by Brian Wakefield

Unified Communications

So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in...

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Posted in: VoIP, Managed IT

Get Real Unified Communications With Zultys

February 5th, 2019 by Roger Wentowski

Man holding smart phone

When it comes to phone and communications solutions a lot of other companies will sling products at you. They claim that they are the unified communication solution that your business needs, when in reality what they are trying to sell you is hardly...

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Posted in: Managed IT, Hybrid / Remote Workforce

The Pedius App: Bridging the Gap in Communications for Deaf People

September 24th, 2018 by Brian Wakefield

Screenshot of Pedius app

The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the...

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Posted in: News

802.11ac Wave 2 Wi-Fi with MU-MIMO

September 19th, 2018 by Roger Wentowski

WatchGuard logo

Evolution of Wi-Fi With people streaming videos, music, photos and games, today’s digital content is bigger and better than ever. And with people interacting with multiple devices at the same time such as smartphones, tablets, and laptops, Wi-Fi...

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Posted in: Managed IT

What's Up with the Wireless?

December 19th, 2017 by William Wentowski

Digitized Wireless Symbol

Oh where oh where has my wireless gone, oh where oh where can it be? Wireless working is critical. If yours is not, we can fix it. You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart...

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Posted in: Managed IT, News

7 Signs It's Time to Upgrade to Cloud Communications

September 30th, 2017 by William Wentowski


Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications? Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above...

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Posted in: Managed IT

Educating Businesses on the Importance of 4G Backup

August 17th, 2017 by Technology Assurance Group

We announced today that we will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing their...

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Posted in: Managed IT, Press Releases

BTS Helps Businesses Deploy Mobile Workforces to Increase Sales and Productivity

December 6th, 2014 by Technology Assurance Group

BTS has launched a mobile workforce initiative in order to help their customers leverage the benefits of advanced technology in today’s mobile environment. According to a Cisco study, the growth of the mobile workforce has evolved from startups to enterprises...

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Posted in: Press Releases

BTS Technologies Helps Customers Make the Move to Cloud-based Services

January 27th, 2014 by Technology Assurance Group

BTS Technologies is launching a new program that enables businesses to migrate from hardware-based technology to cloud-based services. This transition has been accelerated largely due to the maturity of cloud-based services, and their ability to deliver...

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Posted in: Press Releases

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