December 21st, 2018 by William Wentowski
BIRMINGHAM, AL –
BTS a leading
managed technology services
provider (MTSP), is helping
small to mid-sized businesses
(SMBs) secure their
organizations from cyberattacks, by addressing the
Windows 7 “End of Life” policy
that will begin in January of
2020. Microsoft has announced
that they will...
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Tags: Microsoft, Data protection, cyber security, infrastructure
Posted in: Press Release
December 17th, 2018 by William Wentowski
If you operate a multi-location business or depend heavily on cloud-based services such as Voice over IP (VoIP), Hosted EMR, Hosted CRM, Video Conferencing, etc., chances are good you have heard of SD-WAN. The product is a hot topic among CIOs and IT professionals as a means to control the rising costs...
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Tags: security, IT, internet, sd-wan
Posted in: Newsletter
December 17th, 2018 by William Wentowski
Another day, another major data breach. These have become all too common, and every passing breach raises your risk of major theft and fraud. This time it is Marriott, a company that owns more than 1 in 15 of the hotel rooms worldwide (1.1 million rooms in total).
What does this mean for you?
First,...
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Tags: Data protection, security, cyber security, hackers
Posted in: Newsletter
December 17th, 2018 by William Wentowski
This gigantic Marriott breach might not affect you directly—although there is small chance of that—but it highlights something very real and important for SMBs. The vector for this breach is rumored to be Marriott’s supply chain. Identifying the specific intrusion point is going to take a while, largely...
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Tags: Data protection, cyber security, hackers
Posted in: Newsletter
December 17th, 2018 by William Wentowski
BTS is now offering Dark Web Scans to help round out our security offering. These scans can tell us when, where, and what information or credentials have been stolen so we can better protect your business and staff. If you are a Managed Service Partner, then your account representative will be in touch...
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Tags: security, cyber security, dark web scan
Posted in: Newsletter
December 17th, 2018 by William Wentowski
All six of BTS' Field Engineers have successfully completed intensive training and are now certified to install and support CCTV Security Systems. Congratulations to Brett Wakefield, Deavin Perdue, Jamey Wynn, Jason Thompson, Larry Satterlee, and Matt Dean!
Please welcome Matt Dean and Jamie Turner...
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Tags: BTS Technologies, BTS, Alabama
Posted in: Newsletter
December 17th, 2018 by William Wentowski
Fun fact: Pareidolia is a psychological phenomenon that causes people to perceive patterns in a random stimulus such as an image or sound. Do you see the Man in the Moon, or have you ever heard a "hidden message" in a song played backwards? Both are common examples of pareidolia....
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Tags: jokes, memes
Posted in: Newsletter
December 6th, 2018 by William Wentowski
Security should be a number one priority for any business. From cybersecurity to physical security, it can be a hassle having different providers managing your systems resulting in having various contracts and massive costs. But what if there was a way to get all of your company’s security needs in...
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Tags: Services, security, cyber security
Posted in: Services
November 19th, 2018 by William Wentowski
BIRMINGHAM, AL – InSpeed Networks™ the
leading provider of self-driving
SDWAN solutions and BTS, a
leading technology firm
headquartered in (BIRMINGHAM,
AL), today announced that BTS has
selected InSpeed Networks to help
them provide unified connectivity,
improved network performance,
security...
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Tags: Cloud, Technology, voice, internet
Posted in: Press Release
November 9th, 2018 by William Wentowski
Updating your NEC phone system
If you have an NEC SV8100 phone system, you are approaching end-of-life support as of December 31, 2018. Starting January 1, 2019, if you have any hardware issues with this system, it cannot be fixed. No new licenses will be issued for this series. BTS Technologies offers...
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Tags: NEC, phone system
Posted in: Business Phones
November 1st, 2018 by William Wentowski
There are a lot of unavoidable expenses when you are running a business, and one of them is phones. If you want your company to be able to communicate properly with your customers, you need to have a phone system in place, and not only that, but have the proper maintenance for it. Not to mention...
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Tags: MVSP, phone system, Services, network
Posted in: Services
October 12th, 2018 by William Wentowski
BIRMINGHAM, AL – BTS a leading managed
technology services provider
(MTSP), is helping small to midsized
businesses (SMBs) protect
themselves and their customers
from DNS (Domain Name Server)
attacks through innovative
technology solutions. As businesses
around the world continue to
migrate to...
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Tags: Cloud, Technology, Data protection, cyber security
Posted in: Press Release
October 5th, 2018 by William Wentowski
Is your brand new equipment already out-of-date? You need the latest and greatest technology to stay at the forefront of your field, but staying ahead of the game can get pricey with constant upgrades. Stay current with our Continuing Technology Assurance Program (C-TAP)! You’ll stay on top of the...
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Tags: System upgrade, Technology, CTAP, service plan
Posted in: Services
September 26th, 2018 by William Wentowski
...
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Tags: humor
Posted in: Newsletter
September 24th, 2018 by William Wentowski
The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the screen, which would then be translated into speech...
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Tags: mobile workforce
Posted in: Newsletter
September 21st, 2018 by William Wentowski
The Alabama Public Service Commission approved the addition of area code 659 to western central Alabama.
The new area code will exist alongside and cover the same geographic area as the 205 area code. Information on what cities will be impacted and a timeline for action have not...
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Tags: Alabama
Posted in: Newsletter
September 19th, 2018 by William Wentowski
Evolution of Wi-Fi
With people streaming videos, music, photos and games, today’s digital content is bigger and better than ever. And with people interacting with multiple devices at the same time such as smartphones, tablets, and laptops, Wi-Fi is working on overload and often can’t keep up....
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Tags: Wi-Fi, WatchGuard
Posted in: Newsletter
September 18th, 2018 by William Wentowski
Protecting Your Business from Phishing Attacks with WatchGuard Total Security Suite
Phishing attacks continue to be a top concern for small businesses and midsize enterprise organizations. In fact, 76% of businesses report being a victim of a phish attack in the last year alone. Which is not...
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Tags: hackers, phishing attacks
Posted in: Newsletter
September 17th, 2018 by William Wentowski
BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that cybercriminals use to attack modern workplaces; phishing....
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Tags: Data protection, Password protection, cyber security, phishing attacks
Posted in: Press Release
August 6th, 2018 by William Wentowski
BTS is helping small to mid-sized businesses (SMBs) navigate the recent changes in cybersecurity standards that are highly likely to affect American businesses. Many have heard about Facebook’s recent controversy around Cambridge Analytica and irresponsible data sharing policies. Marc Zuckerburg even...
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Tags: cyber security, regulations, GDPR
Posted in: Press Release
August 1st, 2018 by William Wentowski
No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?
At BTS we start by assessing your needs to customize...
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Tags: Technology, Communications solution, phone system, Services
Posted in: Business Phones
July 3rd, 2018 by William Wentowski
BTS a leading managed technology services provider, is helping small to mid-sized businesses (SMBs) to prevent cryptojacking attacks from damaging their organizations. Cryptojacking attacks, are derived from the widely popular cryptocurrencies, such as Bitcoin and Ethereum, and occurs when a corporate...
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Tags: Solutions, Services, network protection, network security
Posted in: Press Release
June 30th, 2018 by William Wentowski
Does the thought of a disaster threatening your operations keep you up at night? Did you know BTS offers a Backup and Disaster Recovery(BDR) Solutions that can help you sleep a littler sounder knowing your important data is safeguarded?
At BTS we know how crippling data loss can be to a business,...
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Tags: SleepEZ, disaster recovery, Back-up, network security, BRD
Posted in: Services
June 20th, 2018 by William Wentowski
Depending on your business, you’re likely creating much more data each day than you realize. That data can take on many different forms: bank transactions, budgets, personnel data, contracts, product designs, customer details, sales leads, progress reports, and project plans, to name a few. Losing...
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Tags: disaster recovery solution, Data protection, Back-up
Posted in: Services
June 3rd, 2018 by William Wentowski
As a multi-site company you know the struggle of getting your disparate teams to seamlessly collaborate on a project. Well what if there was a way that you could essentially erase the distance between them and bring your teams together in one room whenever you wanted? No we still haven't invented...
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Tags: video conferencing, HD Video, LifeSIze, collaboration, scalable
Posted in: Business Phones, Technology
May 31st, 2018 by William Wentowski
BIRMINGHAM, AL – BTS a leading managed technology services provider, announced today that the company will now be serving as a Virtual CIO (Chief Information Officer) for small to mid-sized business (SMBs) who are looking to focus solely on expansion and revenue growth. BTS will step forward into...
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Tags: Solutions, Services, managed IT, technology support
Posted in: Press Release
April 23rd, 2018 by William Wentowski
Have you ever noticed that every day, maybe just before lunchtime, the internet at your workplace slows down significantly? You might just chalk it up to coincidence but if you really take a close look you also might find that this is one of your least productive times of the day and yet it's...
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Tags: security, efficiency, network, internet, firewall, internet use policy
Posted in: Services
March 29th, 2018 by William Wentowski
By Michael Gendreau
Being the newest member of the BTS family, I am constantly listening and observing the people and conversations around me. I came from the electrical contracting world and was like many CFOs in that the company’s Information Technology system was thrown in my lap. My new status...
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Tags: managed IT, technology support, Information Protection
Posted in: Newsletter
March 29th, 2018 by William Wentowski
Webinar Fridays at BTS
Join us online the third Friday of each month for an interesting, informative webinar! Each webinar will last no more than 30 minutes.
Please email kimr@askbts.com to find out more.
April 20, 2018
Instant Messaging with Zultys MXIE
May...
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Tags: customer service, training, webinar
Posted in: Newsletter
March 29th, 2018 by William Wentowski
The Dvorak Keyboard
Have you ever used a keyboard like this? Created in the 1930s, the Dvorak keyboard was designed for the user’s optimal comfort and efficiency. The letters are arranged based on how often they are used. Since commonly-used letters are placed closer together, less hand movement is...
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Tags: Technology, fun facts, Did you know?
Posted in: Newsletter
March 29th, 2018 by William Wentowski
The Firefox mascot is a fox.
Bad weather has an adverse effect on cloud computing.
Microsoft’s Windows 95’s startup music was composed on a Mac.
About half of the world’s currency is digital.
The first webcam was created to monitor a coffee pot.
Facebook will fine you $500 if...
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Tags: Technology, fun facts, Fact or Fiction?
Posted in: Newsletter
March 29th, 2018 by William Wentowski
...
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Tags: Make Me Smile, funny, memes
Posted in: Newsletter
March 11th, 2018 by William Wentowski
It probably feels like you only just replaced that equipment, and now it's broken again. When your technology replacement policy is purely reactionary, you end up with large expenses for emergency repairs, technician overtime, and getting everything working again as soon as possible. This, in...
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Tags: CTAP, technology support, proactive maintenance, IT equipment
Posted in: products
February 26th, 2018 by William Wentowski
BTS a leader in managed technology services, announced today that the company has partnered with ID Agent, to enhance the security of SMBs (small to mid-sized businesses) across the nation. ID Agent and this partnership will enable business owners, to prevent identity theft and thwart cybercriminals...
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Tags: Data protection, cyber security, partners
Posted in: Press Release
January 31st, 2018 by William Wentowski
Security breaches can happen anytime to anyone. As a small to medium-sized business (SMB) you may assume that hackers will go after large corporations first where they will have access to the maximum amount of information possible, however, this is not always the case. Whether it's installing...
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Tags: cyber security, Level3, CenturyLink, hackers
Posted in: White Paper
January 11th, 2018 by William Wentowski
Many of our customers will know about the Alabama Theater in Downtown Birmingham, home to cultural programs since the 1920s. Even older, but not always known to people from out of town, is the Lyric Theater, just across the street from our offices on West Valley Avenue. Built in 1914, their annual program...
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Tags: Event, community, sponsorship, theater, Alabama
Posted in: Events
January 5th, 2018 by William Wentowski
With 2018 upon us, we recommend taking a look at your IT system. Ideally, you should have a regular assessment of your network completed every year. BTS Technologies offers a comprehensive review, where we check network performance, carrier bills, required updates, circuit utilization, and system design....
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Tags: carrier services, network analysis, network audit, system assessment, IT Review, Performance
Posted in: Quality, Services