September 19th, 2024 by William Wentowski
In the ever-evolving landscape of business, effective communication has emerged as the cornerstone of success. At BTS, we understand that staying ahead in today's fast-paced world requires more than just cutting-edge technology; it demands a comprehensive...
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Tags: communication, connectivity, TotalVoice
Posted in: Solutions
September 3rd, 2024 by William Wentowski
Imagine being the owner of the most popular coffee joint on the corner. Your loyal customers line up outside each morning, eager to grab their caffeine fix. But, one day, as your staff hustles to keep up with the orders, a sudden storm knocks out the...
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Tags: business, collaboration tools, connectivity
Posted in: Solutions
August 19th, 2024 by William Wentowski
At BTS, we've always been at the forefront of innovation, harnessing the power of technology to revolutionize the way businesses operate. Today, we're thrilled to introduce TotalVoice - a groundbreaking communication solution that ushers in a new...
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Tags: business, productivity, TotalVoice
Posted in: Solutions
August 6th, 2024 by William Wentowski
In the fast-paced and ever-evolving world of modern business, technology has become an indispensable tool for success. However, managing and leveraging technology effectively can be a daunting task, often requiring specialized expertise and resources...
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Tags: ACES, business, communication
Posted in: Solutions
August 2nd, 2024 by Brian Wakefield
If you're looking to take your Microsoft Teams experience to new heights, TotalVoice+ from BTS Technologies is the solution you've been waiting for. This innovative offering seamlessly integrates with Microsoft Teams, unlocking a world of advanced features...
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Tags: business phones, communication, TotalVoice, VoIP
Posted in: Solutions
July 16th, 2024 by William Wentowski
In today's fast-paced and highly competitive business landscape, leveraging the right technologies has become imperative for organizations to thrive. As the world continues its rapid digital transformation, companies must adapt and embrace cutting-edge...
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Tags: cloud, data management, VoIP
Posted in: Solutions
July 4th, 2024 by William Wentowski
Compliance has emerged as a non-negotiable aspect of operations. With stringent regulations and standards governing various industries, ensuring adherence has become a critical component of success, protecting not only a company's reputation but also...
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Tags: data management, Managed IT, managed solutions
Posted in: Solutions
June 21st, 2024 by William Wentowski
Data has become the lifeblood of businesses and organizations across diverse industries. From financial records and customer databases to proprietary information and intellectual property, the loss or corruption of critical data can have devastating...
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Tags: backup and disaster recovery, cloud, cyber security, data management
Posted in: Solutions
June 17th, 2024 by William Wentowski
Businesses rely heavily on their IT systems to drive operations, facilitate communication, and maintain a competitive edge. However, these systems are vulnerable to a myriad of threats, including cyber-attacks, hardware failures, and software vulnerabilities....
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Tags: cost efficiencies, cyber security, infrastructure, IT support
Posted in: Solutions
June 6th, 2024 by William Wentowski
In today's fast-paced digital landscape, businesses of all sizes are seeking innovative solutions to streamline operations, enhance collaboration, and drive growth. BTS, a leading provider of IT services, has emerged as a trusted partner for organizations...
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Tags: cloud, connectivity, Microsoft
Posted in: Solutions
March 18th, 2024 by William Wentowski
In the current dynamic commercial landscape, delivering outstanding customer service is paramount. Businesses are always in pursuit of new methods to engage with customers, address problems quickly, and increase overall satisfaction.
One technology...
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Tags: IT support, productivity, VoIP
Posted in: Solutions
March 1st, 2024 by William Wentowski
The efficiency and security of your network infrastructure are paramount to the success of your business. As technology evolves and cyber threats become increasingly sophisticated, keeping your network up-to-date and well-maintained is essential....
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Tags: communication, connectivity, educational
Posted in: Solutions, Network Monitoring
February 19th, 2024 by William Wentowski
The business world is fast-paced and interconnected, and efficiency is key to staying competitive. As technology advances, embracing cloud solutions has become imperative for companies looking to streamline operations and enhance productivity.
...
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Tags: cloud, managed solutions, VoIP
Posted in: Solutions
January 16th, 2024 by William Wentowski
Imagine making phone calls using the power of the internet instead of the traditional telephone lines. VoIP is like the rockstar of communication technology, giving your good old telephone a digital makeover. Forget about those copper wires –...
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Tags: business phones, productivity, VoIP
Posted in: Solutions
December 21st, 2023 by William Wentowski
Hiring full-time IT staff can be costly and time-consuming, and finding qualified candidates can be difficult. On the other hand, relying on freelancers or contractors can be risky, and you may not get the quality or consistency you need.
...
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Tags: cost efficiencies, IT support, productivity
Posted in: Solutions
December 18th, 2023 by William Wentowski
Cloud computing is a significant shift in how businesses view IT resources. It allows for the use of a hosted service that provides an online facility for data storage, databases, and networks. Cloud computing enables remote devices and physical...
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Tags: cloud, communication, connectivity
Posted in: Solutions
December 7th, 2023 by William Wentowski
In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...
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Tags: communication, help desk, Zultys
Posted in: Solutions
December 4th, 2023 by William Wentowski
The digital revolution is taking the world by storm. Everyone depends on computerized systems for managing daily activities, from small to large organizations, corporations, and governments. This makes cybersecurity a much-needed safeguard option...
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Tags: cloud, cyber security, phishing, ransomware
Posted in: Cyber Security, Managed IT, Solutions
October 19th, 2023 by William Wentowski
During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...
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Tags: communication, Managed IT, VoIP
Posted in: Solutions
September 18th, 2023 by William Wentowski
In today's fast-paced and highly competitive business environment, efficient and reliable information technology (IT) infrastructure is crucial for the success of any organization. However, many businesses struggle with the challenges of managing...
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Tags: communication, IT support, Managed IT
Posted in: Solutions
September 16th, 2023 by William Wentowski
Data is the lifeblood of businesses, fueling critical operations, decision-making processes, and customer interactions. Whether it's financial records, customer information, intellectual property, or operational data, businesses rely heavily on...
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Tags: backup and disaster recovery, data management, productivity
Posted in: Solutions
September 5th, 2023 by William Wentowski
We've always been told business is about numbers, right? Profits, losses, and growth percentages, but what if we told you it's as much about feelings, trust, and genuine care? Enter Essential Care. It's more than just a term; it's a culture, a mindset,...
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Tags: BEST, customer service, educational
Posted in: Solutions
August 1st, 2023 by William Wentowski
Communication plays a pivotal role in our personal and professional lives, and the advent of advanced technologies has revolutionized how we connect with others, especially in telephony. Traditional phone systems, once the dominant communication...
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Tags: business phones, Managed IT, VoIP
Posted in: Solutions
May 23rd, 2023 by Roger Wentowski
Businesses today need to modernize their infrastructure if they want to keep up with the competition in an ever-evolving market. Modernizing your business infrastructure can involve updating hardware and software, streamlining processes, automating...
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Tags: cloud, customer service, cyber security, infrastructure, scalability
Posted in: Managed IT, Solutions
April 11th, 2023 by William Wentowski
Custom managed IT solutions are tailored to meet the unique needs of a business or organization. They offer
customized services, such as custom system design and implementation, data migration, network security, disaster
recovery planning,...
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Tags: backup and disaster recovery, cyber security, IT support, monitoring, scalability, support
Posted in: Managed IT, Solutions
April 3rd, 2023 by Roger Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...
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Tags: business phones, collaboration tools, communication, cost efficiencies, mobility, productivity, VoIP
Posted in: Solutions
March 22nd, 2023 by Brian Wakefield
Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...
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Tags: cloud, collaboration tools, cyber security, Microsoft, mobility, productivity, scalability
Posted in: Solutions