February 10th, 2021 by Brian Wakefield
With businesses working remotely or in a hybrid situation with some employees in the office while others are at home, ensuring that your IT is properly supporting all of your employees is crucial. Aside from managing remote employees, ensuring your business has adequate cybersecurity is imperative....
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Tags: Cloud, Managed IT services, remote care, IT, cyber security, dark web scan, security
Posted in: Services, Solutions
January 15th, 2021 by William Wentowski
The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19 pandemic is under control. Working from home...
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Tags: Cloud, Managed Services, Solutions, Data protection, Managed IT services, hacking threat, managed IT, business continuity, malware, cyber security, ransomware, collaboration, hackers, communication, telecommunications, business, security, COVID-19
Posted in: Services, Solutions
December 8th, 2020 by Roger Wentowski
With the pandemic impacting budgets, it can be tempting to cut corners by reducing your business's Managed IT Service expenses. While that may seem like a good idea on the surface, further investigation reveals that your business would suffer from a myriad of issues, from increased security vulnerabilities...
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Tags: Managed IT services, cyber security, support, expense, budget
Posted in: Services, Solutions
November 5th, 2020 by William Wentowski
With work cultures changing due to the COVID-19 pandemic, businesses need to upgrade their IT infrastructure to match what is happening. There has been a large shift towards working remotely, but the technology that is being utilized isn't conducive to working from home. Businesses that are still...
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Tags: Cloud, Data protection, business continuity, collaboration, network, communication, business, Virtual Desktop
Posted in: Services, Technology, Solutions
October 29th, 2020 by Brian Wakefield
Any business can tell you the same story about the IT / telecom company that promised them unique solutions for their business, only to give them cookie-cutter ones instead. How they gave them the technology and then disappeared from where they came. Abandoning said business to fend for themselves...
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Tags: Cloud, Solutions, Industry Leader, Technology, Services, Managed Voice, managed IT, business continuity, business phones, IT, collaboration, communication, telecommunications, business, business communications
Posted in: Services, Solutions
October 29th, 2020 by Roger Wentowski
The Cybersecurity & Infrastructure Security Agency (CISA) has issued an alert for increased Ransomware activity targeting Healthcare and the Public Sector. During COVID-19, we have seen increased attempts to utilize ransomware on healthcare providers. Additionally, the Internet Crime Complaint...
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Tags: Password protection, security, cyber security, ransomware, network protection, network security, phishing attacks, COVID-19
Posted in: News, Solutions
October 21st, 2020 by William Wentowski
How does a business verify that their home-based workforce is actually working? Rather than installing software onto your employees’ home work stations that enable you to track their every mouse movement and keyboard stroke, establishing proper Key Performance Indicators (KPIs) is a much easier and...
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Tags: remote office, Performance, business
Posted in: Services, Solutions
September 28th, 2020 by Roger Wentowski
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing technology and then creates a plan to maximize...
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Tags: Cloud, Solutions, mobile workforce, business continuity, cloud communications, remote office, collaboration, communication, business communications, COVID-19
Posted in: Press Release, Solutions
September 10th, 2020 by William Wentowski
Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot of companies, however, are still hesitant to retain...
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Tags: Solutions, video conferencing, remote office, collaboration, communication, business, business communications
Posted in: Services, Solutions
August 17th, 2020 by William Wentowski
Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes calls or provides Direct Inward Dialing (DID),...
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Tags: phone system, telecommunications systems, remote office, business communications
Posted in: Services, Solutions
July 23rd, 2020 by William Wentowski
Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they can empower them to communicate with clients. Companies...
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Tags: Unified Communications, business phones, remote office, collaboration
Posted in: Solutions
July 14th, 2020 by William Wentowski
With the transition to permanent remote work likely to become far more common, it is time for businesses to update their infrastructure to match their new business structure. Moving some or all of your business operations to the cloud can benefit your remote workforce by making their workspace more...
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Tags: Cloud, data recovery, business continuity, remote office, firewall, support
Posted in: Services, Technology, Solutions
June 8th, 2020 by Brian Wakefield
Now that businesses are working remotely, they need a way to ensure their network is protected and that their employees are able to efficiently complete work-related tasks. While some companies may be using a VPN to accomplish this, problems arise when too many employees are accessing your network...
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Tags: Solutions, Data protection, business continuity, malware, security, cyber security, remote office, cost effective, network security, business, cost savings, reduce risk
Posted in: Services, Solutions
May 13th, 2020 by Roger Wentowski
As COVID-19 continues to impact the way businesses operate, companies need to find ways to continue operations. Whether that is operating at 25-50% capacity as a restaurant or grocery store, or transitioning to a remote workforce, businesses are having to make tough decisions. At BTS Technologies,...
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Tags: BTS Technologies, Cloud, remote office, webinar, COVID-19, thermal imaging cameras
Posted in: Services, products, Solutions
April 16th, 2020 by William Wentowski
Cybercrime is spiking dramatically alongside the COVID-19 pandemic. As they are leveraging not only the confusion it's causing but the fact that many IT and security providers are currently overwhelmed to their advantage. This has become especially worrying for businesses transitioning to a remote...
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Tags: Solutions, malware, cyber security, phishing attacks, security, COVID-19
Posted in: Solutions
March 31st, 2020 by William Wentowski
BTS Technologies launches Computers for Kids program to assist area K-12 students with remote classroom setups. BTS is calling on all businesses and people in the Metro Area with old, unused laptops or desktops (monitor, keyboard and mouse appreciated) with power cables to drop them off at BTS Technologies...
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Tags: remote office, technology support, computers for kids
Posted in: Press Release, Solutions
March 26th, 2020 by William Wentowski
Take a picture of your computer setup before you unplug and take things to your remote work location—including the cable set up in the back!
At home, your IT team won't be with you to reconnect everything. A quick picture of where things are plugged and arranged may save you hours of frustration...
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Tags: business continuity, security, cyber security, remote office, business
Posted in: News, Solutions
March 17th, 2020 by William Wentowski
The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial purchase of equipment, your company will save...
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Tags: Cloud, Solutions, data recovery, business continuity, cloud communications, network, communication, business
Posted in: Services, Solutions
February 12th, 2020 by William Wentowski
In the world of business, innovation is an essential key to staying successful. Any company or corporation that fails to keep up with changing technology or a fundamental shift in the industry is inevitably left in the dust by those that do. It's happened time and time again, and we could be seeing...
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Tags: Cloud, Solutions, IT spending, IT
Posted in: Services, Solutions
February 5th, 2020 by Brian Wakefield
Anyone who runs a business can tell you the importance of keeping up to date with today's technology through IT. They can also tell you just how much an in house IT team will cost your business. The cost of hiring staff, research, development, and implementation are all typically fluctuating prices...
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Tags: Managed Services, Managed IT services, reduced costs, IT, support, cost savings
Posted in: Services, Solutions
January 29th, 2020 by Brian Wakefield
In the telecommunications world, there are plenty of companies that all offer the same services, but what differentiates BTS Technologies, Inc. from the rest? With over 40 years of experience in the industry, we've seen plenty of companies come and go. We are still here because we offer more than just...
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Tags: BTS Technologies, Total Voice System, telecommunications systems, business phones
Posted in: Services, Solutions
December 23rd, 2019 by William Wentowski
Cyberattacks are a common occurrence in today’s business world. Hopefully, your company has security measures and training in place to combat such attacks, but mistakes can be made. If your company is the victim of a cyberattack, do you know the necessary steps to take to begin recovering?
...
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Tags: Solutions, Technology, Data protection, data recovery, Disaster Recovery Plan, security, cyber security, network protection, hackers, network security
Posted in: Services, Solutions
December 18th, 2019 by William Wentowski
So, you’re trying to choose a business surveillance system, but don’t know which option is right for your organization? Understanding the types of surveillance technology available can help you find the right solution. In this post, we will go over the three most popular security options on the...
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Tags: Installations, security, IT, business, surveillance
Posted in: Services, Solutions
December 13th, 2019 by William Wentowski
When you get IT, what are you paying for? Are you paying just to get new technology, or do you want to utilize that technology to improve your business? You may be paying too much for what you get and not getting enough of what you need. Most service providers are only interested in getting...
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Tags: Managed Services, Solutions, Technology, Managed IT services, IT spending, managed IT, IT
Posted in: Services, Technology, Solutions
October 15th, 2019 by William Wentowski
Congratulations on starting your business, you’ve taken a significant step in creating a developing enterprise of your own, and now we want to help your business. At BTS Technologies, Inc. we handle the technology side of your organization to help grow your startup into a thriving enterprise with our...
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Tags: Solutions, Technology, Total Voice System, phone system, Managed IT services, products, voice, IT, telephone, IT equipment
Posted in: products, Technology, Solutions
September 4th, 2019 by William Wentowski
Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that they will sell you on their service and charge commercial...
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Tags: Solutions, Technology, business phones, carrier services, business communications
Posted in: Business Phones, Technology, Solutions
August 15th, 2019 by William Wentowski
In the modern workforce, many employees prefer a job that offers flexibility, whether that be the ability to set their own schedule, work from home, job share, work part-time, take sabbaticals, have paid time off, or
telecommute. Employers that provide an accommodating work environment have a happier...
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Tags: Solutions, voice, IT
Posted in: Solutions