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Blog Articles for BTS Technologies

4 Things You Can do to Provide Remote Teams Social Support

September 14th, 2021 by Matt Dean

Smiling distance employee in smart watch against laptop at home. Remote work, work from home, telecommute concept.

Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...

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Posted in: Solutions

5 Secure Computing Tips

September 7th, 2021 by Jamie Turner

Businesswoman seated outside of coffee shop using laptop computer. Cyber security, remote work, networking, secure computing concept.

Cybercrime is growing faster than you might think. The internet has become a space that is continuously being attacked by malicious links, viruses, and Trojans. Whether you are self-employed, run a small business, or a large organization, you...

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Posted in: Solutions

Landline vs VoIP: 4 Key Considerations

August 31st, 2021 by William Wentowski

Four call center employees working in the same room at different desks

As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon, already...

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Posted in: Articles, Solutions

3 Common Challenges in Remote Working

August 17th, 2021 by William Wentowski

A woman working from home while holding a baby and two dogs are on the couch behind her

As countless workers from all over the world telecommute for the first time ever, very few of them know exactly what to expect. Well, some professionals have been telecommuting way before the pandemic began as virtual business owners or freelancers,...

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Posted in: Services, Solutions

Embarrassment and Cyber Security

August 11th, 2021 by William Wentowski

Shocked woman looking at laptop screen surprised with hands over mouth. Mistake or bad news concept.

It's a Friday afternoon and you receive an email asking you to participate in a bid with a link to the bid documents. Maybe you will look at it before the weekend and mull over if you want to respond to it. Upon clicking the link,...

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Posted in: Solutions

Revealing Future of AI Integrated Cybersecurity Defense Strategies for Small to Mid-Sized Businesses (SMB)

June 29th, 2021 by William Wentowski

Computer code with the words 'cyber attack, internet, crime, hackers' highlighted

Leading Managed Technology Services Provider Shares How AI is Evolving SMB Defenses BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that AI (artificial intelligence) is starting to play a key role in cybersecurity...

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Posted in: Press Release, Solutions

The Colonial Pipeline Data Breach and the Lessons You Should Learn From It

June 2nd, 2021 by Brian Wakefield

The words 'Data Breach' in bright reddish-orange text over blue lines of code and a close up of hands typing on two different keyboards

For the past several years, BTS has advocated the importance of cyber security. We've done our best to let businesses know that cyber security is something that can't be ignored or underbudgeted. However, more and more businesses fall victim to...

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Posted in: Services, Solutions

What is Microsoft Azure

May 29th, 2021 by David Dick

Microsoft Azure Logo

What is Microsoft Azure – and why you should care… Most businesses are confused by the cloud. They hear news stories about data loss, security breaches and cyber attacks and are concerned. What they have not heard are the overwhelming benefits...

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Posted in: Articles, Solutions

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

May 29th, 2021 by William Wentowski

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...

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Posted in: Press Release, Solutions

Five Benefits of a Hybrid Workforce

May 11th, 2021 by William Wentowski

A man working at his computer and tlaking on his cellphone

The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...

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Posted in: Technology, Solutions

Cloud Transition

May 7th, 2021 by Matt Dean

Three computer icons connecteed to a cloud icon

Many organizations have heard of the cloud, the mythical technology that few grasp but know it’s where their business needs to move. Like any buzzword or acronym, it is meant to excite and ensure it’s on the tip of everyone’s tongue. But many organizations...

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Posted in: Articles, Technology, Solutions

You Get What You Pay for, Other IT Service Providers and the BTS Difference

April 22nd, 2021 by William Wentowski

A Women sitting at her desk, pinching the bridge of her nose in frustration

When it comes to business technology and services, there is one undeniable truth. You get what you pay for. If you find a cheaper service somewhere else, there's probably a reason why it costs less. Let's take cyber security, a costly (but necessary)...

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Posted in: Quality, Services, Standards, Technology, Solutions

What the HIPAA Safe Harbor Law Means for Medical Practices

April 14th, 2021 by William Wentowski

A doctor reaching out and pressing on a hexagon that displays the word HIPAA in the foreground that is connected to other hexagons with symbols related to healthcare

This January, the HIPAA Safe Harbor Bill became law, and it's changing how all medical practices and healthcare organizations need to approach their cybersecurity. Here's what the law does and how it can affect your business: HIPAA Safe Harbor Law...

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Posted in: Services, Standards, Solutions

How to Find a Phone Number's Owner if It's VoIP Call?

March 31st, 2021 by Brian Wakefield

A man looking at a tablet as it displays a world map, while also presenting a holographic display with a warning symbol in front of him

VoIP phones have become the norm for businesses everywhere. The convenience they provide with allowing calls to anyone in the world over the internet simply can't be beaten. However, there is a common concern when utilizing VoIP for calls....

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Posted in: Services, Solutions

Three Common Mistakes Businesses Make When It Comes to Cyber Security

March 24th, 2021 by Roger Wentowski

A hacker in gray hoodie typing on two keyboards as the text ′vulnerability' hovers in front of his keyboards

Cyber crime continues to increase in frequency and has become a growing concern for businesses everywhere. While this has lead to increased adoption of cyber security solutions, the rate of cyber crime has not slowed down. Why do businesses keep...

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Posted in: Services, Solutions

Comprehensive Managed IT Services from BTS Boosts Productivity

February 10th, 2021 by Brian Wakefield

A city landscape with various technology icons connected by lines overlayed

With businesses working remotely or in a hybrid situation with some employees in the office while others are at home, ensuring that your IT is properly supporting all of your employees is crucial. Aside from managing remote employees, ensuring your...

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Posted in: Services, Solutions

BTS Technologies Provides Secure Managed IT Services

January 15th, 2021 by William Wentowski

A mechanical gear in the background with shadowed business people walking in the foreground

The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...

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Posted in: Services, Solutions

When It Comes to Managed IT Services, You Get What You Pay For

December 8th, 2020 by Roger Wentowski

Multiple gears on a blue background depicting a well run IT department

With the pandemic impacting budgets, it can be tempting to cut corners by reducing your business's Managed IT Service expenses. While that may seem like a good idea on the surface, further investigation reveals that your business would suffer from a...

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Posted in: Services, Solutions

Virtual Desktops Provide Benefits for Your Business

November 5th, 2020 by William Wentowski

A businessman's hand touching he polygonal shape of an artificial intelligence screen with various technology icons attached

With work cultures changing due to the COVID-19 pandemic, businesses need to upgrade their IT infrastructure to match what is happening. There has been a large shift towards working remotely, but the technology that is being utilized isn't conducive...

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Posted in: Services, Technology, Solutions

BTS, a Company That Wants Your Business to Grow

October 29th, 2020 by Brian Wakefield

Two people in business attire shaking hands, with a web of lines over them connecting to different icons

Any business can tell you the same story about the IT / telecom company that promised them unique solutions for their business, only to give them cookie-cutter ones instead. How they gave them the technology and then disappeared from where they...

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Posted in: Services, Solutions

Increased Ransomware Activity Targeting Healthcare and the Public Sector

October 29th, 2020 by Roger Wentowski

Cybersecurity icons with the phrases 'Hacking Detected' and 'Security Breach' over an image of the Earth

The Cybersecurity & Infrastructure Security Agency (CISA) has issued an alert for increased Ransomware activity targeting Healthcare and the Public Sector. During COVID-19, we have seen increased attempts to utilize ransomware on healthcare providers....

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Posted in: News, Solutions

Why Setting KPIs Are The Key to A Successful Remote Workforce

October 21st, 2020 by William Wentowski

A man holding a pen as his hand rest on a piece of paper with a chart on it, while a chart graphic is viewed as the center point

How does a business verify that their home-based workforce is actually working? Rather than installing software onto your employees’ home work stations that enable you to track their every mouse movement and keyboard stroke, establishing proper Key...

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Posted in: Services, Solutions

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by Roger Wentowski

A business person using a tablet and a laptop

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...

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Posted in: Press Release, Solutions

How to Properly Manage a Remote Workforce

September 10th, 2020 by William Wentowski

A person using a laptop while holding a pen in between his fingers

Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot...

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Posted in: Services, Solutions

TotalVoiceMX: The VoIP Solution Tailored to Fit Your Business Needs

August 17th, 2020 by William Wentowski

A man working from home using a computer and a phone

Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes...

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Posted in: Services, Solutions

How a VoIP Phone System Can Empower Your Remote Workforce

July 23rd, 2020 by William Wentowski

A person holding a smartphone, with an image of a globe in the foreground with dots being connected by curved lines to represent connections

Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...

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Posted in: Solutions

Transition to the Cloud to Be More Efficient While Working Remotely

July 14th, 2020 by William Wentowski

A blue cloud with a server in the foreground

With the transition to permanent remote work likely to become far more common, it is time for businesses to update their infrastructure to match their new business structure. Moving some or all of your business operations to the cloud can benefit your...

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Posted in: Services, Technology, Solutions

How to Protect Your Business and Be Efficient While Working Remote

June 8th, 2020 by Brian Wakefield

A blue cloud sitting on the directional keys of a laptop

Now that businesses are working remotely, they need a way to ensure their network is protected and that their employees are able to efficiently complete work-related tasks. While some companies may be using a VPN to accomplish this, problems arise...

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Posted in: Services, Solutions

BTS Technologies, Inc. Helps Businesses Adjust to COVID-19

May 13th, 2020 by Roger Wentowski

A man touching a graphical interface with lines connecting to servers and a cloud

As COVID-19 continues to impact the way businesses operate, companies need to find ways to continue operations. Whether that is operating at 25-50% capacity as a restaurant or grocery store, or transitioning to a remote workforce, businesses are having...

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Posted in: Services, products, Solutions

Cybercrime is on the Rise, Keep Your Business Protected With Our Cybersecurity Solution

April 16th, 2020 by William Wentowski

A hooded figure in a gry zip-up hoodie coming out of a laptop

Cybercrime is spiking dramatically alongside the COVID-19 pandemic. As they are leveraging not only the confusion it's causing but the fact that many IT and security providers are currently overwhelmed to their advantage. This has become especially...

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Posted in: Solutions

BTS Launches Computers for Kids Program to Assist Area K-12 Students

March 31st, 2020 by William Wentowski

Girl student studying on laptop due to BTS' Computers for Kids program

BTS Technologies launches Computers for Kids program to assist area K-12 students with remote classroom setups. BTS is calling on all businesses and people in the Metro Area with old, unused laptops or desktops (monitor, keyboard and mouse appreciated)...

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Posted in: Press Release, Solutions

18 Things to Make Your Remote Work Stress Free

March 26th, 2020 by William Wentowski

A woman working from home in her office

Take a picture of your computer setup before you unplug and take things to your remote work location—including the cable set up in the back! At home, your IT team won't be with you to reconnect everything. A quick picture of where things are plugged...

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Posted in: News, Solutions

Move Your Business to the Cloud to Increase Efficiency and Lower Costs

March 17th, 2020 by William Wentowski

A silver cloud with a keyhole in it laying on binary code

The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial...

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Posted in: Services, Solutions

Is the Sunk Cost Fallacy Holding Your Business Back?

February 12th, 2020 by William Wentowski

A smart phone, laptop, and tablet sitting on a desk and running on the cloud

In the world of business, innovation is an essential key to staying successful. Any company or corporation that fails to keep up with changing technology or a fundamental shift in the industry is inevitably left in the dust by those that do. It's happened...

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Posted in: Services, Solutions

5 Benefits Our Managed IT Service Provides Your Business

February 5th, 2020 by Brian Wakefield

Technician on a computer troubleshooting or analyzing data inside data servers

Anyone who runs a business can tell you the importance of keeping up to date with today's technology through IT. They can also tell you just how much an in house IT team will cost your business. The cost of hiring staff, research, development, and implementation...

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Posted in: Services, Solutions

What Differentiates BTS Technologies, Inc. from Other Companies?

January 29th, 2020 by Brian Wakefield

Businessmen shaking hands on a faded blue city skyline background

In the telecommunications world, there are plenty of companies that all offer the same services, but what differentiates BTS Technologies, Inc. from the rest? With over 40 years of experience in the industry, we've seen plenty of companies come and...

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Posted in: Services, Solutions

How Do You Recover From a Cyberattack?

December 23rd, 2019 by William Wentowski

Hacker in white sweatshirt with hood up and a black mask holding a laptop

Cyberattacks are a common occurrence in today’s business world. Hopefully, your company has security measures and training in place to combat such attacks, but mistakes can be made. If your company is the victim of a cyberattack, do you know the...

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Posted in: Services, Solutions

NVR/DVR vs. Cloud Surveillance - Find What Works Best for Your Company

December 18th, 2019 by William Wentowski

Security Camera on a wall with a red light to show its recording

So, you’re trying to choose a business surveillance system, but don’t know which option is right for your organization? Understanding the types of surveillance technology available can help you find the right solution. In this post, we will go...

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Posted in: Services, Solutions

What Are You Really Paying for with IT?

December 13th, 2019 by William Wentowski

Hand Pushing a button labeled IT

When you get IT, what are you paying for? Are you paying just to get new technology, or do you want to utilize that technology to improve your business? You may be paying too much for what you get and not getting enough of what you need....

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Posted in: Services, Technology, Solutions

Enterprise-Level Phone Systems for Small Businesses & Startups

October 15th, 2019 by William Wentowski

Phone zoomed in with blue background

Congratulations on starting your business, you’ve taken a significant step in creating a developing enterprise of your own, and now we want to help your business. At BTS Technologies, Inc. we handle the technology side of your organization to help grow...

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Posted in: products, Technology, Solutions

How Big-Name Telecommunication Carriers Are Charging You More For Your Internet and Business Phone Systems

September 4th, 2019 by William Wentowski

Business people in a conference room

Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that...

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Posted in: Business Phones, Technology, Solutions

The Importance of Flexibility in the Workplace

August 15th, 2019 by William Wentowski

Woman on bed

In the modern workforce, many employees prefer a job that offers flexibility, whether that be the ability to set their own schedule, work from home, job share, work part-time, take sabbaticals, have paid time off, or telecommute. Employers that...

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Posted in: Solutions


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