We will be closed for Thanksgiving, Christmas and New Year's Day. As always, the emergency support line will be open.

Blog Articles for BTS Technologies

Training & Volunteer Work

May 16th, 2021 by William Wentowski

A dial labeled 'Quality' being turned up to High

Training and Certifications: Being the best possible business partner means training and knowing the ins and outs of our products (sometimes competitors as well!); along with general best practices for any business. In our commitment to you, we train...

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Posted in: News, Quality, Articles

Increased Ransomware Activity Targeting Healthcare and the Public Sector

October 29th, 2020 by Roger Wentowski

Cybersecurity icons with the phrases 'Hacking Detected' and 'Security Breach' over an image of the Earth

The Cybersecurity & Infrastructure Security Agency (CISA) has issued an alert for increased Ransomware activity targeting Healthcare and the Public Sector. During COVID-19, we have seen increased attempts to utilize ransomware on healthcare providers....

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Posted in: News, Solutions

18 Things to Make Your Remote Work Stress Free

March 26th, 2020 by William Wentowski

A woman working from home in her office

Take a picture of your computer setup before you unplug and take things to your remote work location—including the cable set up in the back! At home, your IT team won't be with you to reconnect everything. A quick picture of where things are plugged...

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Posted in: News, Solutions

Coronavirus Strategy at BTS

March 18th, 2020 by Roger Wentowski

Man pressing 'Remote Support' on an interactive touch screen monitor

AT BTS Technologies, supporting our partners is the most important thing we do. As COVID-19 restrictions impact our communities and businesses; we remain committed to our mission of providing premiere cloud technology solutions. BTS will take all necessary...

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Posted in: News

What is the Impact of Kari's Law and RAY BAUM's Act on Your Business?

February 27th, 2020 by Brian Wakefield

Depiction of law books with an open legal book and judge's gavel

Two new federal laws, effective February 16, 2020, impact any business or entity that uses a multi-line telephone system (MLTS): Kari's Law and RAY BAUM's Act (1) Kari's Law applies to multi-line telephone systems (MLTS), which are telephone systems...

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Posted in: News

BTS Employees Shaping Tomorrow

November 21st, 2019 by William Wentowski

food bank volunteers

Matt, Deavin, Larry, and William volunteered at the Central Alabama Food Bank today (Nov. 21st) as part of the BTS Technologies #BEST program. BEST is BTS Employees Shaping Tomorrow, and it is initiative to impact the communities we work in...

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Posted in: Integrity, News, Standards, Events

BTS Educates SMBs on Surveillance Breakthrough

April 13th, 2019 by William Wentowski

surveillance camera

BIRMINGHAM, AL – March 2019 – BTS a leading managed technology services provider (MTSP), is helping small to midsized businesses (SMBs) to take advantage of dramatically increased capabilities in surveillance cameras. As security, both online...

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Posted in: News, Press Release, Technology

WatchGuard Gold!

December 19th, 2017 by William Wentowski

WatchGuard One - Gold Partner

BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes! WatchGuard only awards Partnership levels through training and demonstrated...

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Posted in: News, Articles, Newsletter

KRACK Attacks: What You Need to Know About WPA2 Vulnerability

December 18th, 2017 by William Wentowski

WPA2 Vulnerability

WPA2 is widely regarded as the industry's most secure wireless encryption protocol. However, on October 16, 2017, the US-CERT announced several vulnerabilities in the WPA2 encryption implementation in clients and AP. Collectively called KRACKs (Key...

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Posted in: News, Articles, Newsletter

New Faces at BTS

December 18th, 2017 by William Wentowski

Michael Gendreau

Michael Gendreau, Special Projects Manager Michael Gendreau joined the BTS team on December 4, 2017. An experienced Finance and Operations Manager, Michael will be serving as BTS' Special Projects Manager. Michael was born in Milwaukee, WI, but has...

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Posted in: News, Articles, Newsletter

Comprehensive Support for our Customers

May 17th, 2017 by William Wentowski

Here at BTS Technologies, we don't believe that customer support ends after the installation. Our business is focused on providing the best in telecommunication systems and services to our customers. This includes helping you with any questions or issues...

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Posted in: News, Services, Standards

Toshiba is Shutting Down Telecommunication Systems Division

March 29th, 2017 by William Wentowski

CLOSED

Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off...

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Posted in: Business Phones, News

Total Voice System Installation

August 17th, 2015 by William Wentowski

BTS recently installed a Total Voice System for Doug Lewis Dentistry! This is an excellent solution for their business because they were paying $560 per month for 3 lines and internet; and now they are only paying ​$500 per month. Not only are they saving,...

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Posted in: News, Services

Recent Lunch and Learn

March 4th, 2015 by William Wentowski

BTS just wanted to say thank you to everyone who attended the lunch and learn that we had in February! We discussed WiFi technologies with our special guest speaker from Xirrus. We learned about how 802.11ac WiFi standards and equipment impacts user experience,...

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Posted in: News

Cloud Video Conferencing

May 13th, 2014 by William Wentowski

BTS is launching a new cloud video conferencing service, providing video collaboration from standard HD conference room systems, desktops/laptops, web browsers, tablets and smartphones--equipment your business probably already has and uses every day!...

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Posted in: News, Press Release, Services

BTS Educates Customers To Be Aware Of Fraudulent Bills From Telecommunications Carriers

February 20th, 2014 by William Wentowski

BTS Technologies announced recently that the region’s businesses should be aware of fraudulent bills coming from companies posing as telecommunications carriers. Impersonators have been attempting to defraud organizations and BTS is determined to make...

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Posted in: News, Press Release

Welcome, New Clients!

December 10th, 2013 by William Wentowski

This is a busy time of year, but we'd like to take a moment to welcome a few of our newest clients! Heritage South Community Credit Union serves anyone who lives, works, worships or attends school in Bedford, Marshall and Rutherford County, Tennessee....

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Posted in: Business Phones, News

BTS Recognized for Outstanding Customer Satisfaction and Loyalty

November 15th, 2013 by William Wentowski

Last month, ShoreTel recognized BTS Technologies Inc for outstanding achievement in customer satisfaction and loyalty for the April through September 2013. We're honored, and we wish to thank our wonderful customers! Read the letter » ...

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Posted in: News, Quality

BTS Technologies Installs MVSP for Heart of Dixie Railroad Museum

October 20th, 2013 by William Wentowski

The Heart of Dixie Railroad Museum is dedicated to the preservation, restoration, and operation of historically significant railway equipment. As the official railroad museum of Alabama, the Museum provides a valuable educational service to the community....

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Posted in: News

BTS Technologies Delivers a Migration Path to New Technology

September 21st, 2013 by William Wentowski

BTS Technologies is helping businesses prepare to migrate from Windows XP and the Office 2003 suite of programs to more sustainable solutions. Many businesses have relied heavily on both these solutions to run their businesses, but after ten years of...

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Posted in: News, Press Release, Quality, Services

HD Video Conferencing Solution Finally Matures

January 4th, 2013 by William Wentowski

In today's market, large enterprises have come to rely heavily on technology in order to help accelerate their businesses. HD video conferencing has long been thought to be a powerful technology reserved exclusively for use by large-scale enterprises....

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Posted in: News

Roger Wentowski of BTS Explains Evergreen Contracts

October 9th, 2012 by William Wentowski

A vicious trend has developed among prominent carrier service providers called auto-renewals also known as "evergreen" clauses. Evergreen clauses are essentially an agreement between two parties that is automatically renewed or after each contract term,...

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Posted in: News

BTS Technologies, Inc. Keeps Customers Safe Through Rolling Blackouts

September 15th, 2012 by William Wentowski

We have announced recently that it has launched a data safety program to protect its customers from the expected increase in rolling blackouts and brownouts this summer. Every year companies face this problem, along with other disasters such as hurricanes,...

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Posted in: News

Why Call 3 Companies to Fix 1 Problem?

July 27th, 2012 by William Wentowski

It’s 9:00am Monday morning, one of your employees walks into your office with a frantic look on her face. You hold your finger up and motion to her to “hold on a second” as you pick up the phone to make the most important call of the day. There’s no dial...

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Posted in: News


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