September 17th, 2024 by William Wentowski
Whether you’re a small business or a multinational corporation, your success hinges on the integrity and availability of critical data. Every transaction, customer interaction and strategic decision relies on this precious asset.
As your dependence...
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Tags: business, communication, connectivity
Posted in: News
April 4th, 2022 by Roger Wentowski
To better serve you, our partners, and create more value BTS has made a few strategic changes. The biggest and most immediate items are VP Brian Wakefield taking over the CIO role and Larry Satterlee moving into the brand-new position of Technical Account...
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Tags: CIO Review, IT consulting
Posted in: Managed IT, News
April 4th, 2022 by Roger Wentowski
BEST Relaunch
We are relaunching our BEST volunteer program after a short hiatus due to pandemic and the monumental effort put in for Computer 4 Kids. At the end of 2019 (and program launch) we had contributed 20 hours to the Central Alabama Foodbank...
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Tags: BEST, events, pandemic
Posted in: News
April 4th, 2022 by Brian Wakefield
In October of 2021 BTS welcomed aboard Shawn Johnson. Shawn serves a dual role as our new accounts receivable clerk and warehouse management; taking over the position from Terry Mayfield who retired at the end of 2021. Welcome Shawn!
"My name is Shawn...
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Tags: employee spotlight
Posted in: News
April 4th, 2022 by Brian Wakefield
New employees require substantial training in systems and processes. They likely have great skill at their position, but it doesn’t mean they know how to transfer a call or share a file on your systems. To better support new and existing employees, BTS...
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Tags: educational, training
Posted in: News
September 8th, 2021 by Kim Reynolds
Employee Spotlight: Justin Lewis
Justin was brought onboard a few months ago, and was recently added to the Helpdesk rotation. He is already receiving high praise on his work:
...
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Tags: employee spotlight, help desk, tips and tricks, training
Posted in: News
September 1st, 2021 by Kim Reynolds
Get Out of the Closet
Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This limited the flexibility of a company in reacting to the changing workplace environment....
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Tags: business phones, cloud, cost efficiencies, productivity
Posted in: News
May 16th, 2021 by Kim Reynolds
Training and Certifications:
Being the best possible business partner means training and knowing the ins and outs of our products (sometimes competitors as well!); along with general best practices for any business. In our commitment to you, we train...
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Tags: Azure, events, Microsoft, TotalVoice, training
Posted in: News
April 14th, 2021 by Brian Wakefield
This January, the HIPAA Safe Harbor Bill became law, and it's changing how all medical practices and healthcare organizations need to approach their cyber security. Here's what the law does and how it can affect your business:
HIPAA Safe Harbor Law...
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Tags: healthcare, HIPAA, NIST, regulation
Posted in: Cyber Security, News
October 14th, 2020 by Technology Assurance Group
BTS a leading managed technology
services provider (MTSP),
announced today that it is helping
customers take advantage of a
substantial tax deduction, outlined by
guidance issued from the IRS, also
known as Section 179. Section 179
allows businesses...
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Tags: cost efficiencies, hardware, Technology Assurance Group (TAG), tips and tricks
Posted in: Press Releases, News
March 31st, 2020 by William Wentowski
BTS Technologies launches Computers for Kids program to assist area K-12 students with remote classroom setups. BTS is calling on all businesses and people in the Metro Area with old, unused laptops or desktops (monitor, keyboard and mouse appreciated)...
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Tags: events, hardware, pandemic
Posted in: News
March 18th, 2020 by Roger Wentowski
AT BTS Technologies, supporting our partners is the most important thing we do. As COVID-19 restrictions impact our communities and businesses; we remain committed to our mission of providing premiere cloud technology solutions. BTS will take all necessary...
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Tags: cloud, pandemic, training
Posted in: Hybrid / Remote Workforce, News
February 27th, 2020 by William Wentowski
Two new federal laws, effective February 16, 2020, impact any business or entity that uses a multi-line telephone system (MLTS): Kari's Law and RAY BAUM's Act
(1) Kari's Law applies to multi-line telephone systems (MLTS), which are telephone systems...
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Tags: business phones, regulation
Posted in: News
November 21st, 2019 by Kim Reynolds
Matt, Deavin, Larry, and William volunteered at the Central Alabama Food Bank today (Nov. 21st) as part
of the BTS Technologies #BEST program. BEST is BTS Employees Shaping Tomorrow, and it is initiative to
impact the communities we work in...
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Tags: events
Posted in: News
September 14th, 2019 by Kim Reynolds
Please join us in welcoming new Sales Representative Josh Anderson to BTS! A Montgomery native, Josh moved to Birmingham to attend Samford University. He has extensive sales experience, having worked for IT integrator ACCi and then at Spectrum for several...
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Tags: employee spotlight
Posted in: News
September 14th, 2019 by Kim Reynolds
One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...
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Tags: communication, tips and tricks, training
Posted in: News
September 14th, 2019 by Kim Reynolds
It’s important to take steps to protect yourself when shopping online. From the convenience of making purchases at your fingertips and next-day delivery to getting great deals and the endless catalog of purchasable items, online shopping has only...
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Tags: tips and tricks
Posted in: News
September 14th, 2019 by Kim Reynolds
We are excited to announce that BTS recently became a dealer for Eagle Eye Networks, #1 in Cloud Video Surveillance Worldwide. The Eagle Eye Cloud VMS is a cloud security camera system which provides 100% cloud management, 100% mobile and web browser...
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Tags: cctv, cloud, partnership
Posted in: News, Surveillance
September 14th, 2019 by Kim Reynolds
BTS offers both onsite and remote training for all the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know what...
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Tags: training
Posted in: News
July 31st, 2019 by Technology Assurance Group
BIRMINGHAM, AL – July 2019 – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company...
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Tags: SMBs, Technology Assurance Group (TAG)
Posted in: Press Releases, News
June 25th, 2019 by Roger Wentowski
You buy your business a new phone system in the hopes of giving yourself a distinct advantage over your local competitors. You could be trying to achieve that by increasing efficiency, quality of life, or just flat driving up profits. While all of those...
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Tags: business phones, cost efficiencies, IT consulting
Posted in: News
June 19th, 2019 by Kim Reynolds
...
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Tags: make me smile!
Posted in: News
June 19th, 2019 by Kim Reynolds
BTS offers onsite and remote training for all of the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know...
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Tags: training
Posted in: News
June 19th, 2019 by Kim Reynolds
No, please no. I don't want to call them. I don't care if the lines are scratchy or the internet is slow or the bill is wrong. No, please no, don't make me call and talk to someone in another country who does not speak English after I have...
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Tags: business phones, MVSP
Posted in: News
March 26th, 2019 by Kim Reynolds
People will come to love their oppression, to adore the technologies that undo their capacities to think.
-Aldous Huxley
"All this technology is making us antisocial."...
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Posted in: News
March 26th, 2019 by William Wentowski
Beginning April 13, 2019, residents of the 205 region of Alabama will need to begin using 10-digit dialing for all calls, including those within the same area code or even city.
In addition, a new area code (659) will begin to be assigned on November...
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Tags: business phones
Posted in: News
March 26th, 2019 by Roger Wentowski
– Mike Moore, www.techradar.com
5G networks are the next generation of mobile internet connectivity, offering faster speeds and more reliable connections on smartphones and other devices than ever before.
Combining cutting-edge network...
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Tags: connectivity, network infrastructure
Posted in: News
March 26th, 2019 by Kim Reynolds
Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator.
"As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie,...
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Tags: business phones, collaboration tools, updates & upgrades, Zultys
Posted in: News
March 26th, 2019 by Kim Reynolds
"Had a great idea for a meme but my computer was frozen."...
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Posted in: News
March 15th, 2019 by Technology Assurance Group
BIRMINGHAM, AL – February 2019 – BTS, a leading managed technology services provider (MTSP), announced today that they have been invited to attend the 19th Annual Technology Assurance Group (TAG) convention in Orlando, Florida. The event...
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Tags: events, Managed Service Provider (MSP), Technology Assurance Group (TAG)
Posted in: Press Releases, News
December 17th, 2018 by Kim Reynolds
Fun fact: Pareidolia is a psychological phenomenon that causes people to perceive patterns in a random stimulus such as an image or sound. Do you see the Man in the Moon, or have you ever heard a "hidden message" in a song played backwards? ...
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Posted in: News
December 17th, 2018 by Kim Reynolds
All six of BTS' Field Engineers have successfully completed intensive training and are now certified to install and support CCTV Security Systems. Congratulations to Brett Wakefield, Deavin Perdue, Jamey Wynn, Jason Thompson, Larry Satterlee, and Matt...
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Tags: employee spotlight
Posted in: News
September 24th, 2018 by Brian Wakefield
The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the...
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Tags: communication, mobility
Posted in: News
September 21st, 2018 by William Wentowski
The Alabama Public Service Commission approved the addition of area code 659 to western central Alabama.
The new area code will exist alongside and cover the same geographic area as the 205 area code. Information on what cities will...
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Tags: business phones
Posted in: News
June 3rd, 2018 by Brian Wakefield
As a multi-site company you know the struggle of getting your disparate teams to seamlessly collaborate on a project. Well what if there was a way that you could essentially erase the distance between them and bring your teams together in one room...
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Tags: collaboration tools, IT consulting, Lifesize
Posted in: News
March 29th, 2018 by Kim Reynolds
...
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Tags: make me smile!
Posted in: News
March 29th, 2018 by Kim Reynolds
The Firefox mascot is a fox.
Bad weather has an adverse effect on cloud computing.
Microsoft’s Windows 95’s startup music was composed on a Mac.
About half of the world’s currency is digital.
The first webcam was created to monitor...
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Posted in: News
March 29th, 2018 by Kim Reynolds
The Dvorak Keyboard
Have you ever used a keyboard like this? Created in the 1930s, the Dvorak keyboard was designed for the user’s optimal comfort and efficiency. The letters are arranged based on how often they are used. Since commonly-used letters...
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Tags: did you know?, hardware, tips and tricks
Posted in: News
March 29th, 2018 by Kim Reynolds
Webinar Fridays at BTS
Join us online the third Friday of each month for an interesting, informative webinar! Each webinar will last no more than 30 minutes.
Please email kimr@askbts.com to find out more.
April 20, 2018
Instant...
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Tags: training
Posted in: News
January 11th, 2018 by Brian Wakefield
Many of our customers will know about the Alabama Theater in Downtown Birmingham, home to cultural programs since the 1920s. Even older, but not always known to people from out of town, is the Lyric Theater, just across the street from our offices on...
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Tags: events
Posted in: News
December 20th, 2017 by William Wentowski
Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...
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Tags: collaboration tools, communication, cost efficiencies, IT consulting, updates & upgrades
Posted in: News
December 19th, 2017 by Kim Reynolds
Some pictures that made us chuckle, perhaps you'll enjoy them too!
...
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Tags: make me smile!
Posted in: News
December 19th, 2017 by William Wentowski
The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT.
No one ever wants to talk...
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Tags: cloud, cost efficiencies, IT consulting, ransomware, SMBs
Posted in: Managed IT, News
December 19th, 2017 by William Wentowski
When was the last time you had to call ATT, Charter, or whoever about your telephone or internet bill? Remind you of a trip to the dentist with an added tension headache? Did you spend an hour on the phone searching for the right person or department?...
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Tags: business phones, connectivity
Posted in: News
December 19th, 2017 by William Wentowski
Oh where oh where has my wireless gone, oh where oh where can it be?
Wireless working is critical. If yours is not, we can fix it.
You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart...
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Tags: IT consulting, mobility, WiFi
Posted in: Managed IT, News
December 19th, 2017 by William Wentowski
BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes!
WatchGuard only awards Partnership levels through training and demonstrated...
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Tags: employee spotlight, firewall, network infrastructure, partnership, training, WatchGuard
Posted in: News
December 18th, 2017 by Kim Reynolds
Michael Gendreau, Special Projects Manager
Michael Gendreau joined the BTS team on December 4, 2017. An experienced Finance and Operations Manager, Michael will be serving as BTS' Special Projects Manager. Michael was born in Milwaukee, WI, but has...
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Tags: employee spotlight
Posted in: News
October 1st, 2017 by William Wentowski
BTS Field Engineers Caleb Lyman and Matt Buyck recently received three NEC SV8100/SV9100 certifications. Congratulations, Caleb and Matt!
BTS technicians also earned several new WatchGuard certifications in recent weeks. We are proud of their achievements...
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Tags: employee spotlight, training
Posted in: News
September 30th, 2017 by Kim Reynolds
Learn how introducing WiFi can benefit both your customers and your business »
Free Wi-Fi for Your Office!
Until the end of 2017, BTS is offering a free Wi-Fi trial for your office!
Many companies...
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Tags: connectivity, WiFi
Posted in: News
September 30th, 2017 by Kim Reynolds
BTS Technologies' own Roger Wentowski III has been invited to speak at this year's Continuum Navigate conference in Las Vegas on October 3rd. Presenting at Navigate is a huge honor, especially in the IT industry. There he will be...
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Tags: events, Technology Assurance Group (TAG)
Posted in: News
September 30th, 2017 by Kim Reynolds
A related phenomenon is Call Service Syndrome:
when the problem inexplicably solves itself (at least temporarily) as soon as you get on the phone with BTS Service (205-290-8301)!
These kids and their...
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Tags: make me smile!
Posted in: News
September 30th, 2017 by William Wentowski
Alexander Graham Bell
"DO---YOU---UN---DER---STAND---WHAT---I---SAY?" Below is an excerpt from Alexander Graham Bell's March 10, 1876, laboratory notebook entry describing his first successful experiment with the telephone.
Everyone knows...
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Tags: did you know?
Posted in: News
June 28th, 2017 by William Wentowski
BTS will be at the Red, White & Brew Food Truck Fest on the 4th of July and we have extra tickets to give away! If you would like to go, contact the main line or your sales rep and ask for tickets.
Have a beer, grab some food, chat with the BTS...
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Tags: events
Posted in: News
April 5th, 2017 by William Wentowski
We're offering a limited one month trial offer for our business customers from April through June: a wireless internet Access Point (AP) for your business. Try it out for a month, without any obligations to keep it! We bet you'll be happy with the secure...
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Tags: connectivity, WiFi
Posted in: Managed IT, News
March 29th, 2017 by William Wentowski
Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off...
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Tags: business phones, hardware, IT consulting
Posted in: VoIP, News
August 18th, 2016 by William Wentowski
Communicate timely, business critical information with great quality at an unsurpassed price. This might seem challenging at first. However, with HD Video Conferencing equipment and infrastructure, this can be an easy task to accomplish.
Video is broadly...
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Tags: collaboration tools, Lifesize
Posted in: News
December 5th, 2015 by William Wentowski
Don't wait until December 24th to set up your holiday greetings. No need to panic when you have BTS Technologies to help your business prepare for the holidays. Give us a call sooner rather than later so you can have peace of mind knowing that your business...
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Posted in: News
October 3rd, 2015 by William Wentowski
BTS will be attending the McLeod User Conference held in Birmingham on October 4th-6th. McLeod is a large nationwide trucking industry that handles logistics software and does a lot of integration with ShoreTel. We are going to have a booth there where...
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Tags: events
Posted in: News
May 11th, 2015 by Roger Wentowski
BTS Technologies just attended the TAG Convention held April 19th-22nd in Savannah, Georgia. We had a great time at the event and were very pleased to have also won an award! We were presented with the TAG Recurring Revenue Award. It was a very successful...
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Tags: events, Technology Assurance Group (TAG)
Posted in: News
March 4th, 2015 by William Wentowski
BTS just wanted to say thank you to everyone who attended the lunch and learn that we had in February! We discussed WiFi technologies with our special guest speaker from Xirrus. We learned about how 802.11ac WiFi standards and equipment impacts user experience,...
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Tags: training, WiFi
Posted in: News
April 15th, 2014 by Roger Wentowski
We have been invited to attend Technology Assurance Group’s Annual Convention. It is an honor to be included in this invite-only conference. This invite serves as recognition that we are one of the forerunners in our industry and are pioneering new ways...
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Tags: events, Technology Assurance Group (TAG)
Posted in: News
February 20th, 2014 by William Wentowski
BTS Technologies announced recently that the region’s businesses should be aware of fraudulent bills coming from companies posing as telecommunications carriers. Impersonators have been attempting to defraud organizations and BTS is determined to make...
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Tags: IT consulting, partnership
Posted in: News
December 10th, 2013 by William Wentowski
This is a busy time of year, but we'd like to take a moment to welcome a few of our newest clients!
Heritage South Community Credit Union serves anyone who lives, works, worships or attends school in Bedford, Marshall and Rutherford County, Tennessee....
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Tags: MVSP, Zultys
Posted in: Managed IT, News
November 15th, 2013 by Brian Wakefield
Last month, ShoreTel recognized BTS Technologies Inc for outstanding achievement in customer satisfaction and loyalty for the April through September 2013. We're honored, and we wish to thank our wonderful customers!
Read the letter »
...
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Posted in: News
October 20th, 2013 by William Wentowski
The Heart of Dixie Railroad Museum is dedicated to the preservation, restoration, and operation of historically significant railway equipment. As the official railroad museum of Alabama, the Museum provides a valuable educational service to the community....
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Tags: MVSP
Posted in: News
August 23rd, 2013 by William Wentowski
We were founded on the philosophy of maintaining a profitable business by providing the best in telecommunication systems and services to our customers. We strive to provide quality materials, trouble-free installations and total communication services...
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Posted in: News
May 15th, 2013 by William Wentowski
BTS Technologies is a proud partner with Zultys, allowing us to bring our customers a premiere, customizable IP Telephony solution. Our Zultys solution is easily scaled to fit the needs of most businesses and has a variety of benefits to offer your business!...
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Tags: business phones, partnership, Zultys
Posted in: News
April 16th, 2013 by William Wentowski
We are excited to be working with Sumiton Christian School. We are helping them with their new servers in addition to providing them with our excellent network support.
Learn more about the solutions we have for your business!
...
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Posted in: News
March 1st, 2013 by William Wentowski
BTS has recently helped Med South Urgent Care in Meridianville get up to speed with wireless networking and advanced computer technology. Our operations department has been making great leaps in efficiency and service to our customers through significantly...
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Posted in: News