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Blog Articles for BTS Technologies

Support Remote Work with Cloud Complete

October 16th, 2023 by William Wentowski

A hand with a digital cloud above it

The COVID-19 pandemic has forced many companies to adapt to a remote work environment. While remote work has many benefits, supporting a remote workforce efficiently can also be challenging. This is where cloud computing and storage options...

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Posted in: Hybrid / Remote Workforce

BTS Technologies, Inc. Leverages Unique Strategic Partnership With Zultys

September 7th, 2023 by William Wentowski

Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships BIRMINGHAM, AL ‐ BTS, a leading Managed Technology Service Provider (MTSP), announced today that...

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Posted in: Press Releases

How VoIP Increases Communications and Collaboration

May 19th, 2023 by Brian Wakefield

A woman using her cellphone to video conference with a businessman

Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger relationships, and ultimately increase job satisfaction and improve performance outcomes....

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Posted in: VoIP

How VoIP Improves Business Efficiency

April 3rd, 2023 by Roger Wentowski

A modern office phone on a desk, with a cellphone and pen next to it

Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...

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Posted in: Solutions

7 Reasons Every Business Needs Microsoft Cloud Solutions

March 22nd, 2023 by Brian Wakefield

A blue cloud hovering between a man's hands

Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...

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Posted in: Solutions

The Signs You Should Upgrade Your VoIP Solution

December 15th, 2022 by William Wentowski

A woman working in a call center using a headset and a laptop and wearing a gray turtleneck

When it comes to staying competitive in the modern business world, having a reliable VoIP solution is essential. Unfortunately, many companies find that their existing VoIP solutions don't meet their needs or have become outdated. If you experience...

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Posted in: VoIP

What Is a Hybrid/Remote Workforce?

November 18th, 2022 by William Wentowski

A man wearing a gray blazer and working remotely

The modern workplace is evolving. With advances in technology, more and more employees are working remotely. According to a study by GlobalWorkplaceAnalytics.com, 70 percent of the workforce telecommutes at least occasionally, while 53 percent telecommute...

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Posted in: Managed IT

Why Communicating through VoIP Is a Smarter Approach

October 12th, 2022 by Brian Wakefield

Illustration of Earth on dark background with network connection rings around the planet.

Businesses are adopting technology that benefits them by improving efficiency and reducing costs. We all know that communication is one of the most integral parts of any business, without which the right decisions cannot be made, and matters...

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Posted in: VoIP

VoIP - The Technology That Is About More Than Just Making Calls

August 10th, 2022 by William Wentowski

Close up of VoIP headset being held by a man leaning over a desk with a digital tablet computer.

Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several benefits to businesses and enabled them to move forward in their field. However, while many...

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Posted in: VoIP

Advantages and Misconceptions of Establishing Managed IT Services

July 25th, 2022 by William Wentowski

An IT employee using a magnifying glass with a red lock in the middle of the magnifying glass.

The world of technology is moving at a breakneck pace. Hence, with newer technologies and infrastructure rapidly moving in and evolving, it can be hard to keep up for any company. However, businesses require efficient IT technology and infrastructure...

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Posted in: Managed IT

Make the Transition to a Hybrid/Remote Workforce Smooth and Easy

July 12th, 2022 by William Wentowski

Young business woman using mobile devices while seated at desk in home or casual modern office.

The post-pandemic world saw many changes compared to the life we were used to before the virus outbreak. One such change was in how we worked and the standard office functionality we were used to. Pre-pandemic people were...

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Posted in: Hybrid / Remote Workforce

The Present and Future of the Hybrid/Remote Work Force

June 28th, 2022 by Roger Wentowski

Business woman in video conference with co-workers over laptop computer in home office.

The pandemic brought about many changes in our lives, one of them being our working styles. While many people were used to working in the office with other colleagues around, the restrictions of the pandemic did not allow it. ...

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Posted in: Hybrid / Remote Workforce

How to Compute VoIP Cost of Ownership

June 7th, 2022 by Brian Wakefield

Business technology and call center VoIP PBX concept.

Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....

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Posted in: VoIP

Hybrid Work: Its Impact and How to Manage It in Companies

May 9th, 2022 by Brian Wakefield

Woman using laptop, reclining on orange-red carpet

With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...

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Posted in: Hybrid / Remote Workforce

Hybrid Working—Your Complete Guide to Blended Working

April 13th, 2022 by Roger Wentowski

A women working remotely from her laptop while sitting in bed and blowing on a hot cup of coffee.

Pre-pandemic, the idea of flexible or remote working was on the rise. Nonetheless, it became a norm when the pandemic happened. This was the time when employers and employees explored the remote work culture and got familiar with it. This further led...

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Posted in: Hybrid / Remote Workforce

How to Lead a Remote Workforce Effectively?

March 14th, 2022 by Brian Wakefield

Freelancer working at home on a laptop, with photos on the screen

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a growing...

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Posted in: Hybrid / Remote Workforce

Preparing SMBs to Seamlessly Adopt Windows 11

January 13th, 2022 by Technology Assurance Group

People on computers.

Leading MTSP Increases Their Customers’ Productivity with New Microsoft Applications BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is preparing small to mid-sized businesses (SMBs) to upgrade their operating...

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Posted in: Cyber Security, Press Releases

Tips and Advice for Managing a Remote Workforce

December 2nd, 2021 by Roger Wentowski

A woman with curly blonde hair working remotely using her laptop

Remote working is not a new concept but has gained significant visibility due to the COVID-19 pandemic. Rather than establishing strict policies, managing remote teams is more about setting up employees for individual success. The entire team becomes...

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Posted in: Hybrid / Remote Workforce

5 Tips for Managing Remote Staff Successfully

October 27th, 2021 by Roger Wentowski

A young man working remotely using a laptop in his home office

Due to the pandemic, many organizations have restructured how they work to adapt to the new norm and keep their business afloat. One of the changes includes a remote or hybrid working model As companies adjust to remote staffing, managing them successfully...

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Posted in: Hybrid / Remote Workforce

BTS Technologies, Inc. Launches SaaS Alerting Technology to Manage Common Business Applications

October 20th, 2021 by Technology Assurance Group

Businessman Using Laptop Computer with 'Scam Alert!' Message on Screen

Leading Managed Technology Services Provider Invests in Advanced Cybersecurity Tools BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), has increased their investments in an advanced cybersecurity...

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Posted in: Cyber Security, Press Releases

Five Benefits of a Hybrid Workforce

May 11th, 2021 by Brian Wakefield

A man working at his computer and talking on his cellphone

The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...

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Posted in: Hybrid / Remote Workforce

Helping Businesses Shift from Survival Mode to Strategic Growth Mode

February 22nd, 2021 by Technology Assurance Group

Graph displaying data as it continues to grow

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...

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Posted in: Hybrid / Remote Workforce, Press Releases

BTS Technologies Provides Secure Managed IT Services

January 15th, 2021 by Roger Wentowski

A mechanical gear in the background with shadowed business people walking in the foreground

The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...

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Posted in: Managed IT, Hybrid / Remote Workforce

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by Technology Assurance Group

A man working from home using a computer and writing

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice....

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Posted in: Hybrid / Remote Workforce, Press Releases

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by Technology Assurance Group

A business person using a tablet and a laptop

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...

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Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases

How to Properly Manage a Remote Workforce

September 10th, 2020 by Brian Wakefield

A person using a laptop while holding a pen in between his fingers

Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot...

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Posted in: Hybrid / Remote Workforce

How a VoIP Phone System Can Empower Your Remote Workforce

July 23rd, 2020 by Roger Wentowski

A person holding a smartphone, with an image of a globe in the foreground with dots being connected by curved lines to represent connections

Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...

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Posted in: VoIP, Hybrid / Remote Workforce

Empowering Companies to Combat COVID-19 with Microsoft Teams

May 8th, 2020 by Technology Assurance Group

A man working from home using a headset and a laptop, writing on a piece of paper

BIRMINGHAM, AL - BTS Technologies, Inc., a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...

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Posted in: Hybrid / Remote Workforce, Press Releases

Leverage the Power of Microsoft Teams to Collaborate More Effectively

March 9th, 2020 by Technology Assurance Group

Four business people collaborating with coworkers via video conference

BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...

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Posted in: Hybrid / Remote Workforce, Press Releases

Sharing the Top 3 Business Collaboration Tools in 2020

February 3rd, 2020 by Technology Assurance Group

Businessman and woman collaborating using a tablet

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...

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Posted in: Hybrid / Remote Workforce, Press Releases

Grow your Business with HD Video Conferencing

May 25th, 2019 by Brian Wakefield

Video conferencing with staff

Having high-quality, clear, and crisp video conferencing technology not only improves productivity and efficiency, but gives your business a competitive advantage that has been proven to improve overall operations. As your company grows, the need for...

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Posted in: Hybrid / Remote Workforce

ZAC 5.0 Introduces Secure and Convenient Way to Share Files

March 26th, 2019 by Kim Reynolds

 ZAC™ the Future of Collaboration

Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator. "As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie,...

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Posted in: News

HD Video Conferencing with Lifesize

June 3rd, 2018 by Brian Wakefield

Conference Room

As a multi-site company you know the struggle of getting your disparate teams to seamlessly collaborate on a project. Well what if there was a way that you could essentially erase the distance between them and bring your teams together in one room...

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Posted in: News

State of the Union for Technology in 2018

December 20th, 2017 by William Wentowski

technology

Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...

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Posted in: News

HD Video Conferencing

October 7th, 2017 by William Wentowski

HD Video Conferencing

The way we do business today is ever changing, office arrangements are less formal, with staff working remotely or while mobile. In order for businesses to remain connected and productive, video conferencing has become commonplace in the office....

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Posted in: Managed IT

Build your Communication Skills

August 18th, 2016 by William Wentowski

Communicate timely, business critical information with great quality at an unsurpassed price. This might seem challenging at first. However, with HD Video Conferencing equipment and infrastructure, this can be an easy task to accomplish. Video is broadly...

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Posted in: News

Cloud Video Conferencing

May 13th, 2014 by Technology Assurance Group

BTS is launching a new cloud video conferencing service, providing video collaboration from standard HD conference room systems, desktops/laptops, web browsers, tablets and smartphones--equipment your business probably already has and uses every day!...

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Posted in: Press Releases

HD Video Conferencing Solution Finally Matures

January 4th, 2013 by Technology Assurance Group

In today's market, large enterprises have come to rely heavily on technology in order to help accelerate their businesses. HD video conferencing has long been thought to be a powerful technology reserved exclusively for use by large-scale enterprises....

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Posted in: Press Releases


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