September 3rd, 2024 by William Wentowski
Imagine being the owner of the most popular coffee joint on the corner. Your loyal customers line up outside each morning, eager to grab their caffeine fix. But, one day, as your staff hustles to keep up with the orders, a sudden storm knocks out the...
Posted in: Solutions
July 1st, 2024 by William Wentowski
In the wake of the COVID-19 pandemic, the workforce landscape has undergone a seismic shift. Remote work, once considered a privilege, has become a necessity for many organizations. As businesses strive to adapt to this new normal, cloud computing...
Posted in: Hybrid / Remote Workforce
October 16th, 2023 by William Wentowski
The COVID-19 pandemic has forced many companies to adapt to a remote work environment. While remote work has many benefits, supporting a remote workforce efficiently can also be challenging. This is where cloud computing and storage options...
Posted in: Hybrid / Remote Workforce
September 7th, 2023 by William Wentowski
Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships BIRMINGHAM, AL ‐ BTS, a leading Managed Technology Service Provider (MTSP), announced today that...
Posted in: Press Releases
May 19th, 2023 by Brian Wakefield
Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger relationships, and ultimately increase job satisfaction and improve performance outcomes....
Posted in: VoIP
April 3rd, 2023 by Roger Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...
Posted in: Solutions
March 22nd, 2023 by Brian Wakefield
Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...
Posted in: Solutions
December 15th, 2022 by William Wentowski
When it comes to staying competitive in the modern business world, having a reliable VoIP solution is essential. Unfortunately, many companies find that their existing VoIP solutions don't meet their needs or have become outdated. If you experience...
Posted in: VoIP
November 18th, 2022 by William Wentowski
The modern workplace is evolving. With advances in technology, more and more employees are working remotely. According to a study by GlobalWorkplaceAnalytics.com, 70 percent of the workforce telecommutes at least occasionally, while 53 percent telecommute...
Posted in: Managed IT
October 12th, 2022 by Brian Wakefield
Businesses are adopting technology that benefits them by improving efficiency and reducing costs. We all know that communication is one of the most integral parts of any business, without which the right decisions cannot be made, and matters...
Posted in: VoIP
August 10th, 2022 by William Wentowski
Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several benefits to businesses and enabled them to move forward in their field. However, while many...
Posted in: VoIP
July 25th, 2022 by William Wentowski
The world of technology is moving at a breakneck pace. Hence, with newer technologies and infrastructure rapidly moving in and evolving, it can be hard to keep up for any company. However, businesses require efficient IT technology and infrastructure...
Posted in: Managed IT
July 12th, 2022 by William Wentowski
The post-pandemic world saw many changes compared to the life we were used to before the virus outbreak. One such change was in how we worked and the standard office functionality we were used to. Pre-pandemic people were...
Posted in: Hybrid / Remote Workforce
June 28th, 2022 by Roger Wentowski
The pandemic brought about many changes in our lives, one of them being our working styles. While many people were used to working in the office with other colleagues around, the restrictions of the pandemic did not allow it. ...
Posted in: Hybrid / Remote Workforce
June 7th, 2022 by Brian Wakefield
Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....
Posted in: VoIP
May 9th, 2022 by Brian Wakefield
With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...
Posted in: Hybrid / Remote Workforce
April 13th, 2022 by Roger Wentowski
Pre-pandemic, the idea of flexible or remote working was on the rise. Nonetheless, it became a norm when the pandemic happened. This was the time when employers and employees explored the remote work culture and got familiar with it. This further led...
Posted in: Hybrid / Remote Workforce
March 14th, 2022 by Brian Wakefield
One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a growing...
Posted in: Hybrid / Remote Workforce
January 13th, 2022 by Technology Assurance Group
Leading MTSP Increases Their Customers’ Productivity with New Microsoft Applications BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is preparing small to mid-sized businesses (SMBs) to upgrade their operating...
Posted in: Cyber Security, Press Releases
December 2nd, 2021 by Roger Wentowski
Remote working is not a new concept but has gained significant visibility due to the COVID-19 pandemic. Rather than establishing strict policies, managing remote teams is more about setting up employees for individual success. The entire team becomes...
Posted in: Hybrid / Remote Workforce
October 27th, 2021 by Roger Wentowski
Due to the pandemic, many organizations have restructured how they work to adapt to the new norm and keep their business afloat. One of the changes includes a remote or hybrid working model As companies adjust to remote staffing, managing them successfully...
Posted in: Hybrid / Remote Workforce
October 20th, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Invests in Advanced Cybersecurity Tools BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), has increased their investments in an advanced cybersecurity...
Posted in: Cyber Security, Press Releases
May 11th, 2021 by Brian Wakefield
The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...
Posted in: Hybrid / Remote Workforce
February 22nd, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...
Posted in: Hybrid / Remote Workforce, Press Releases
January 15th, 2021 by Roger Wentowski
The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...
Posted in: Managed IT, Hybrid / Remote Workforce
October 28th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice....
Posted in: Hybrid / Remote Workforce, Press Releases
September 28th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...
Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases
September 10th, 2020 by Brian Wakefield
Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot...
Posted in: Hybrid / Remote Workforce
July 23rd, 2020 by Roger Wentowski
Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...
Posted in: VoIP, Hybrid / Remote Workforce
May 8th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS Technologies, Inc., a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...
Posted in: Hybrid / Remote Workforce, Press Releases
March 9th, 2020 by Technology Assurance Group
BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...
Posted in: Hybrid / Remote Workforce, Press Releases
February 3rd, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...
Posted in: Hybrid / Remote Workforce, Press Releases
May 25th, 2019 by Brian Wakefield
Having high-quality, clear, and crisp video conferencing technology not only improves productivity and efficiency, but gives your business a competitive advantage that has been proven to improve overall operations. As your company grows, the need for...
Posted in: Hybrid / Remote Workforce
March 26th, 2019 by Kim Reynolds
Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator. "As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie,...
Posted in: News
June 3rd, 2018 by Brian Wakefield
As a multi-site company you know the struggle of getting your disparate teams to seamlessly collaborate on a project. Well what if there was a way that you could essentially erase the distance between them and bring your teams together in one room...
Posted in: News
December 20th, 2017 by William Wentowski
Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...
Posted in: News
October 7th, 2017 by William Wentowski
The way we do business today is ever changing, office arrangements are less formal, with staff working remotely or while mobile. In order for businesses to remain connected and productive, video conferencing has become commonplace in the office....
Posted in: Managed IT
August 18th, 2016 by William Wentowski
Communicate timely, business critical information with great quality at an unsurpassed price. This might seem challenging at first. However, with HD Video Conferencing equipment and infrastructure, this can be an easy task to accomplish. Video is broadly...
Posted in: News
May 13th, 2014 by Technology Assurance Group
BTS is launching a new cloud video conferencing service, providing video collaboration from standard HD conference room systems, desktops/laptops, web browsers, tablets and smartphones--equipment your business probably already has and uses every day!...
Posted in: Press Releases
January 4th, 2013 by Technology Assurance Group
In today's market, large enterprises have come to rely heavily on technology in order to help accelerate their businesses. HD video conferencing has long been thought to be a powerful technology reserved exclusively for use by large-scale enterprises....
Posted in: Press Releases
