April 11th, 2023 by William Wentowski
Custom managed IT solutions are tailored to meet the unique needs of a business or organization. They offer
customized services, such as custom system design and implementation, data migration, network security, disaster
recovery planning,...
Read Full Story »
Tags: backup and disaster recovery, cyber security, IT support, monitoring, scalability, support
Posted in: Managed IT, Solutions
January 4th, 2023 by Roger Wentowski
IT support services are a type of service that provides technical assistance to help organizations and individuals with their IT systems or software. This may include troubleshooting, maintenance, training, installation, configuration, upgrades, and...
Read Full Story »
Tags: IT consulting, IT support, Managed IT, managed solutions, support
Posted in: Managed IT
November 7th, 2022 by Brian Wakefield
Managed IT services can provide your organization with a number of important benefits. Perhaps most importantly, they can help to improve the overall efficiency of your operation. By outsourcing the management of your IT infrastructure to a third-party...
Read Full Story »
Tags: backup and disaster recovery, cloud, cyber security, managed solutions, mobility, support
Posted in: Managed IT
November 1st, 2022 by Roger Wentowski
The majority of businesses these days rely on technology to some extent, and many are completely dependent on it. That means that when something goes wrong, they need to be able to rely on IT support services to get them back up and running as quickly...
Read Full Story »
Tags: backup and disaster recovery, cloud, help desk, IT consulting, Managed Service Provider (MSP), support
Posted in: Managed IT
September 15th, 2022 by Roger Wentowski
The world has been relying more than ever on IT services to run their businesses and provide top-quality services to all aspects of society. Whether it's just entertainment, delivery of essentials, corporate workspace, etc., managed IT is the backbone...
Read Full Story »
Tags: customer service, Managed IT, Managed Service Provider (MSP), managed solutions, monitoring, support
Posted in: Managed IT
April 5th, 2022 by Brian Wakefield
If you run a small business, you will always look for ways to save time and money. Most business activities now take place on desktops, laptops, and mobile devices. Therefore, it is vital to have a well-configured computer network to make...
Read Full Story »
Tags: backup and disaster recovery, monitoring, network infrastructure, support
Posted in: Managed IT
December 10th, 2021 by William Wentowski
Cyber security is certainly a cause of stress for many business owners but it can protect them from data breaches that can otherwise cost them millions. In today's digital age, when cyberattacks are on the rise, businesses can’t afford to neglect...
Read Full Story »
Tags: educational, malware, phishing, support
Posted in: Cyber Security
March 31st, 2021 by William Wentowski
VoIP phones have become the norm for businesses everywhere.
The convenience they provide with allowing calls to anyone in the world over the internet simply can't be beaten. However, there is a common concern when utilizing VoIP for calls....
Read Full Story »
Tags: business phones, support, tips and tricks
Posted in: VoIP
December 2nd, 2020 by Brian Wakefield
Have you ever been in the middle of an important video conference, document, or time-critical report
only to have your computer update? Of course, you have. It likely took 30 minutes or more to restart as
well. You hired someone to manage your IT and...
Read Full Story »
Tags: Microsoft, productivity, support, updates & upgrades, Windows
Posted in: Managed IT
September 28th, 2020 by Technology Assurance Group
BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...
Read Full Story »
Tags: collaboration tools, pandemic, productivity, support, Technology Assurance Group (TAG)
Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases
January 29th, 2020 by Roger Wentowski
In the telecommunications world, there are plenty of companies that all offer the same services, but what differentiates BTS Technologies, Inc. from the rest? With over 40 years of experience in the industry, we've seen plenty of companies come and...
Read Full Story »
Tags: partnership, support, TotalVoice, training
Posted in: Managed IT