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Blog Articles for BTS Technologies

Why Do Businesses Need Managed IT Services?

February 15th, 2024 by William Wentowski

A person with a tie and button up shirt underlining the words IT Support

Technology is not just a tool; it's the backbone that supports every business operation. As companies grow and expand, the complexity of managing their IT infrastructure also increases. This is where Managed IT Services come into play, providing...

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Posted in: Managed IT

Improve Communication with VoIP

October 19th, 2023 by William Wentowski

Workers with headsets at their desks

During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...

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Posted in: Solutions

BTS Offers Exceptional Support With Managed IT Services

October 4th, 2023 by William Wentowski

Managed IT Support

Over the past decade or so, the business world has become almost completely reliant on technology. With newer tech being implemented and business processes requiring more sophisticated solutions, reliable IT infrastructure and support have become...

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Posted in: Managed IT

How Reserve IT Can Benefit Your Business

September 18th, 2023 by William Wentowski

A green button on a keyboard that reads IT Support

In today's fast-paced and highly competitive business environment, efficient and reliable information technology (IT) infrastructure is crucial for the success of any organization. However, many businesses struggle with the challenges of managing...

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Posted in: Solutions

BTS Utilizes Latest AI Knowledge Management to Outpace IT Competitors

August 22nd, 2023 by William Wentowski

AI Knowledge Management

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models BIRMINGHAM, AL - BTS a leading Managed Technology Service Provider (MTSP), announced today that the company...

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Posted in: Press Releases

Reduce Downtime with Proactive Management and Monitoring

August 18th, 2023 by William Wentowski

Learn about how proactive management and monitoring can help reduce downtime

Downtime can wreak havoc on an organization's productivity, profitability, and reputation. Whether due to hardware failures, software glitches, or network issues, any period of system unavailability can lead to substantial financial losses and customer...

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Posted in: Network Monitoring

Improve Security Essential Care with Managed IT

August 2nd, 2023 by William Wentowski

Learn how Managed IT services can help improve your security

Businesses and organizations today are faced with the critical task of protecting their sensitive data and ensuring the integrity of their IT infrastructure. The constant threat of cyber-attacks, data breaches, and other security vulnerabilities...

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Posted in: Managed IT

The Differences between VoIP and Traditional Phone Systems

August 1st, 2023 by William Wentowski

Learn whether you should opt for VoIP or traditional phone systems

Communication plays a pivotal role in our personal and professional lives, and the advent of advanced technologies has revolutionized how we connect with others, especially in telephony. Traditional phone systems, once the dominant communication...

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Posted in: Solutions

Reduce Downtime with Actively Managed IT Services

July 17th, 2023 by William Wentowski

Learn how actively managed IT services can help reduce downtime

In today's digitally driven world, businesses rely heavily on technology to streamline operations, enhance productivity, and maintain a competitive edge. However, with increasing reliance on IT infrastructure, the risk of system downtime...

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Posted in: Managed IT

The Signs Your Business Should Use VoIP

June 17th, 2023 by William Wentowski

Learn why your business should be using VoIP solutions

Effective communication is paramount to success in today's fast-paced and interconnected business landscape. As traditional phone systems become increasingly outdated, businesses are turning to Voice over Internet Protocol (VoIP) as a modern...

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Posted in: VoIP

BTS Successfully Implements Data Retention Policies for Local Businesses

May 22nd, 2023 by William Wentowski

A hand holding multiple icons related to data

Leading MTSP Helps Organizations Avoid Penalties Due to Poor Data Management Practices BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) avoid costly penalties...

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Posted in: Press Releases

How to Stay Protected from Phishing Scams

May 10th, 2023 by Roger Wentowski

A fish hook stuck in a credit card. Phishing concept.

Phishing scams are one of the most common forms of cybercrime today and can be incredibly damaging. The internet has opened up a whole new world for scammers to exploit unsuspecting victims by sending out fraudulent emails, texts, and other messages...

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Posted in: Cyber Security

How Reserve IT Helps Support Your Existing IT Department?

May 5th, 2023 by William Wentowski

4 Coworkers in business attire sitting at a table looking at mobile devices

Reserve IT is a system that helps organizations and businesses keep track of their Reserve IT from BTS is a system that helps organizations and businesses keep track of their technology assets, including servers, hardware, software, and other...

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Posted in: Managed IT

Support Remote Work with Cloud Solutions

April 28th, 2023 by Roger Wentowski

A man working from home while video conferencing with colleagues

The rise of COVID-19 has brought an unprecedented disruption to the way businesses operate, as many companies are now transitioning to remote models. As organizations move away from traditional office settings, cloud solutions can provide a great resource...

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Posted in: Hybrid / Remote Workforce

BTS Launches Managed Detection and Response to Thwart Cyberattacks

April 19th, 2023 by Technology Assurance Group

Data protection with a secure password.

Leading MTSP Combines Cyber Security Experts with State-of-the-Art Technology BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP) is protecting SMBs (small to mid-sized businesses) from cyber attacks through...

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Posted in: Press Releases

Increase Productivity and Security with Managed IT Solutions

March 10th, 2023 by Roger Wentowski

A keyboard with one blue key that says 'Support'

Managed IT solutions are comprehensive services that provide businesses with access to the latest information technology (IT) tools and resources. These solutions can include a range of cloud-based products and services, such as managed network security,...

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Posted in: Managed IT

The Importance of Cybersecurity for Health Care Organizations

February 17th, 2023 by Roger Wentowski

A man using a phone and laptop with a stethoscope on the desk next to his computer

Healthcare organizations need cybersecurity. The healthcare industry is becoming more digital and, thus, a larger target for cyber-attacks. These attacks can have any including ransomware, phishing scams, malware, and other malicious activities that...

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Posted in: Cyber Security

The Many Benefits of Managed IT Services

February 10th, 2023 by William Wentowski

Silhouette of business team walking with city in background and technology concept illustration overlay.

Managed IT Services are professional services provided by an experienced team of Information Technology (IT) experts. These services provide organizations with proactive support, specialized expertise, and a cost-effective way to manage their IT infrastructure....

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Posted in: Managed IT

Launching Ransomware-as-a-Service Program

February 7th, 2023 by William Wentowski

A women looking frustratedly at her computer monitor that is being held hostage by ransomware.

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company has launched a Ransomware-as-a-Service program designed to protect...

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Posted in: Press Releases

How VoIP Increases Your Business Productivity

January 27th, 2023 by Brian Wakefield

A man in a business suit pointing at digital hexagons

VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receiving phone calls over the internet, in which analog audio signals are converted into digital...

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Posted in: VoIP

The Dangers of Not Valuing Cybersecurity

January 20th, 2023 by Roger Wentowski

A lock on a vibrant orange background

Cybersecurity is an essential part of any organization but is often overlooked or ignored. When this happens, there are serious consequences that can put business operations and customer data at risk. It's important to understand the dangers of not...

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Posted in: Hybrid / Remote Workforce

How to Find the Right IT Support Services?

January 4th, 2023 by Roger Wentowski

A businessman holding a pen and drawing gears on a screen

IT support services are a type of service that provides technical assistance to help organizations and individuals with their IT systems or software. This may include troubleshooting, maintenance, training, installation, configuration, upgrades, and...

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Posted in: Managed IT

Backup and Disaster Recovery Benefits

December 28th, 2022 by William Wentowski

Colleagues looking at a survey sheet showing data

Backup and Disaster Recovery (BDR) solutions can provide many benefits to organizations, including improved data security, increased uptime, simplified server management, and cost savings. With a BDR solution in place, businesses can benefit from the...

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Posted in: Managed IT

Why Every Organization Needs Essentials Care IT Solutions

December 22nd, 2022 by Brian Wakefield

A brunette woman standing in a server room using a laptop

Essentials Care IT Solutions provides organizations with the solutions they need to protect their infrastructure and data. Every organization is unique and has its own set of challenges and needs that require an effective IT strategy, but there are...

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Posted in: Managed IT

The Signs You Should Upgrade Your VoIP Solution

December 15th, 2022 by William Wentowski

A woman working in a call center using a headset and a laptop and wearing a gray turtleneck

When it comes to staying competitive in the modern business world, having a reliable VoIP solution is essential. Unfortunately, many companies find that their existing VoIP solutions don't meet their needs or have become outdated. If you experience...

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Posted in: VoIP

The Benefits of Cyber Security

November 29th, 2022 by Brian Wakefield

A red shield on a binary background

There are several reasons why businesses should take cyber security seriously, and some of the many benefits they can gain include the following: Protects your online information: By having cyber security in place, you can help protect your important...

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Posted in: Cyber Security

What Is a Hybrid/Remote Workforce?

November 18th, 2022 by William Wentowski

A man wearing a gray blazer and working remotely

The modern workplace is evolving. With advances in technology, more and more employees are working remotely. According to a study by GlobalWorkplaceAnalytics.com, 70 percent of the workforce telecommutes at least occasionally, while 53 percent telecommute...

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Posted in: Managed IT

Educating Customers on the Importance of Cybersecurity Insurance

September 21st, 2022 by Brian Wakefield

A blue lock with a human hand pointing at the lock

Leading MTSP Shares How to Protect Businesses from Cybercrime BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), is educating small to mid-sized business (SMB) owners on how they can protect their organizations from the crippling...

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Posted in: Press Releases

Enhance Your Business with Actively Managed IT Services from BTS

September 15th, 2022 by Roger Wentowski

A human hand touching a screen and a robot hand touching the screen on the opposite side

The world has been relying more than ever on IT services to run their businesses and provide top-quality services to all aspects of society. Whether it's just entertainment, delivery of essentials, corporate workspace, etc., managed IT is the backbone...

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Posted in: Managed IT

Benefits of Having Both In-Office and Third-Party Managed IT

August 24th, 2022 by William Wentowski

A businessman typing on a keyboard

Considering how technology has massively changed, you would think businesses would generally take the right approach towards advancement. While many companies have taken a step forward to get out of the world of Break / Fix IT and settled on the newer...

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Posted in: Managed IT


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