May 9th, 2022 by Brian Wakefield
With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...
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Tags: collaboration tools, communication, pandemic, productivity, training
Posted in: Hybrid / Remote Workforce
April 4th, 2022 by Brian Wakefield
New employees require substantial training in systems and processes. They likely have great skill at their position, but it doesn’t mean they know how to transfer a call or share a file on your systems. To better support new and existing employees, BTS...
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Tags: educational, training
Posted in: News
November 30th, 2021 by Roger Wentowski
With the ransomware epidemic still in full swing, and with no clear end in sight, many CEOs are still scratching their heads with decisions on how to secure their network. They pivot from strategy to strategy, try to take on the burden solely in...
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Tags: backup and disaster recovery, multi-factor authentication (MFA), ransomware, training, updates & upgrades
Posted in: Cyber Security
November 1st, 2021 by William Wentowski
In the wake of the pandemic, employers across industries have given their employees the flexibility to work remotely. However, with the arrival of the COVID-19 vaccine, it is believed that many employees will either choose to work remotely or opt...
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Tags: multi-factor authentication (MFA), tips and tricks, training, virtual private network (VPN)
Posted in: Cyber Security, Hybrid / Remote Workforce
September 8th, 2021 by Kim Reynolds
Employee Spotlight: Justin Lewis
Justin was brought onboard a few months ago, and was recently added to the Helpdesk rotation. He is already receiving high praise on his work:
...
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Tags: employee spotlight, help desk, tips and tricks, training
Posted in: News
August 11th, 2021 by William Wentowski
It's a Friday afternoon and you receive an email asking you to participate in a bid with a link to the bid documents. Maybe you will look at it before the weekend and mull over if you want to respond to it. Upon clicking the link,...
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Tags: email, phishing, tips and tricks, training
Posted in: Cyber Security
August 4th, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Shares How SMBs Can Protect Themselves from Cyberattacks and Ransomware Threats
BIRMINGHAM, AL -BTS Technologies, Inc., a leading managed technology services provider (MTSP), recently shared that some...
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Tags: antivirus, backup and disaster recovery, multi-factor authentication (MFA), SMBs, training
Posted in: Cyber Security, Press Releases
May 16th, 2021 by Kim Reynolds
Training and Certifications:
Being the best possible business partner means training and knowing the ins and outs of our products (sometimes competitors as well!); along with general best practices for any business. In our commitment to you, we train...
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Tags: Azure, events, Microsoft, TotalVoice, training
Posted in: News
May 7th, 2021 by Matt Dean
Many organizations have heard of the cloud; the mythical technology that few grasp, but know it’s where their business needs to move. Like any buzzword or acronym, it is meant to excite and ensure it’s on the tip of everyone’s tongue. But many organizations...
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Tags: cloud, training, updates & upgrades, virtual private network (VPN)
Posted in: Cyber Security, Managed IT, Hybrid / Remote Workforce
February 3rd, 2021 by William Wentowski
It is no secret that new dangers plague every industry when regarding cyber security. Everyday there is a new ransomware or crypto virus will grind day to day activities to a halt. Even with the great strides in security the past few years, many companies...
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Tags: dark web, email, phishing, ransomware, training
Posted in: Cyber Security
April 16th, 2020 by William Wentowski
Cybercrime is spiking dramatically alongside the COVID-19 pandemic. As they are leveraging not only the confusion it's causing but the fact that many IT and security providers are currently overwhelmed to their advantage. This has become especially...
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Tags: malware, pandemic, phishing, training
Posted in: Cyber Security
March 18th, 2020 by Roger Wentowski
AT BTS Technologies, supporting our partners is the most important thing we do. As COVID-19 restrictions impact our communities and businesses; we remain committed to our mission of providing premiere cloud technology solutions. BTS will take all necessary...
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Tags: cloud, pandemic, training
Posted in: Hybrid / Remote Workforce, News
January 29th, 2020 by Roger Wentowski
In the telecommunications world, there are plenty of companies that all offer the same services, but what differentiates BTS Technologies, Inc. from the rest? With over 40 years of experience in the industry, we've seen plenty of companies come and...
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Tags: partnership, support, TotalVoice, training
Posted in: Managed IT
December 23rd, 2019 by William Wentowski
Cyberattacks are a common occurrence in today’s business world. Hopefully, your company has security measures and training in place to combat such attacks, but mistakes can be made. If your company is the victim of a cyberattack, do you know the...
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Tags: data breach, multi-factor authentication (MFA), passwords, phishing, training
Posted in: Cyber Security
September 14th, 2019 by Kim Reynolds
BTS offers both onsite and remote training for all the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know what...
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Tags: training
Posted in: News
September 14th, 2019 by Kim Reynolds
One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...
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Tags: communication, tips and tricks, training
Posted in: News
June 19th, 2019 by Kim Reynolds
BTS offers onsite and remote training for all of the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know...
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Tags: training
Posted in: News
September 18th, 2018 by William Wentowski
Protecting Your Business from Phishing Attacks with WatchGuard Total Security Suite
Phishing attacks continue to be a top concern for small businesses and midsize enterprise organizations. In fact, 76% of businesses report being a victim of...
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Tags: email, SMBs, training, WatchGuard
Posted in: Cyber Security
March 29th, 2018 by Kim Reynolds
Webinar Fridays at BTS
Join us online the third Friday of each month for an interesting, informative webinar! Each webinar will last no more than 30 minutes.
Please email kimr@askbts.com to find out more.
April 20, 2018
Instant...
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Tags: training
Posted in: News
December 19th, 2017 by William Wentowski
BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes!
WatchGuard only awards Partnership levels through training and demonstrated...
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Tags: employee spotlight, firewall, network infrastructure, partnership, training, WatchGuard
Posted in: News
October 1st, 2017 by William Wentowski
BTS Field Engineers Caleb Lyman and Matt Buyck recently received three NEC SV8100/SV9100 certifications. Congratulations, Caleb and Matt!
BTS technicians also earned several new WatchGuard certifications in recent weeks. We are proud of their achievements...
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Tags: employee spotlight, training
Posted in: News
May 17th, 2017 by William Wentowski
Here at BTS Technologies, we don't believe that customer support ends after the installation. Our business is focused on providing the best in telecommunication systems and services to our customers. This includes helping you with any questions or issues...
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Tags: C-TAP, training
Posted in: Managed IT
July 4th, 2016 by William Wentowski
At BTS, providing state of the art telecommunications systems to our customers has been one of our goals from the start. This mission has evolved to include training, education, and support alongside the technology we provide. This mission is at the heart...
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Tags: C-TAP, IT consulting, training
Posted in: Managed IT
March 4th, 2015 by William Wentowski
BTS just wanted to say thank you to everyone who attended the lunch and learn that we had in February! We discussed WiFi technologies with our special guest speaker from Xirrus. We learned about how 802.11ac WiFi standards and equipment impacts user experience,...
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Tags: training, WiFi
Posted in: News