We will be closed for Thanksgiving, Christmas and New Year's Day. As always, the emergency support line will be open.

Blog Articles for BTS Technologies

Hybrid Work: Its Impact and How to Manage It in Companies

May 9th, 2022 by Brian Wakefield

Woman using laptop, reclining on orange-red carpet

With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...

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Posted in: Hybrid / Remote Workforce

Education and Training for New Employees

April 4th, 2022 by Brian Wakefield

E-learning education and training

New employees require substantial training in systems and processes. They likely have great skill at their position, but it doesn’t mean they know how to transfer a call or share a file on your systems. To better support new and existing employees, BTS...

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Posted in: News

5 Mistakes CEO’s Make with Ransomware

November 30th, 2021 by Roger Wentowski

Closeup of an orangish-red metallic safe dial that has a padlock and circuitry on it

With the ransomware epidemic still in full swing, and with no clear end in sight, many CEOs are still scratching their heads with decisions on how to secure their network. They pivot from strategy to strategy, try to take on the burden solely in...

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Posted in: Cyber Security

5 Ways to Keep Remote Staff Protected from Cyberthreats

November 1st, 2021 by William Wentowski

Man with Beard Using Laptop Computer at Home, Remote Staff/Work from Home Concept

In the wake of the pandemic, employers across industries have given their employees the flexibility to work remotely. However, with the arrival of the COVID-19 vaccine, it is believed that many employees will either choose to work remotely or opt...

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Posted in: Cyber Security, Hybrid / Remote Workforce

News Around BTS

September 8th, 2021 by Kim Reynolds

Painted multicolored text News on Digital Paper background, 3d render. News concept.

Employee Spotlight: Justin Lewis Justin was brought onboard a few months ago, and was recently added to the Helpdesk rotation. He is already receiving high praise on his work: ...

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Posted in: News

Embarrassment and Cyber Security

August 11th, 2021 by William Wentowski

Shocked woman looking at laptop screen surprised with hands over mouth. Mistake or bad news concept.

It's a Friday afternoon and you receive an email asking you to participate in a bid with a link to the bid documents. Maybe you will look at it before the weekend and mull over if you want to respond to it. Upon clicking the link,...

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Posted in: Cyber Security

Attackers Have Successfully Hit the Nation's Largest Corporations - Their Onslaught on SMBs Will be Worse - Are You Prepared?

August 4th, 2021 by Technology Assurance Group

A hand pointing at a lock icon, cybersecurity concept

Leading Managed Technology Services Provider Shares How SMBs Can Protect Themselves from Cyberattacks and Ransomware Threats BIRMINGHAM, AL -BTS Technologies, Inc., a leading managed technology services provider (MTSP), recently shared that some...

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Posted in: Cyber Security, Press Releases

Training & Volunteer Work

May 16th, 2021 by Kim Reynolds

A dial labeled 'Quality' being turned up to High

Training and Certifications: Being the best possible business partner means training and knowing the ins and outs of our products (sometimes competitors as well!); along with general best practices for any business. In our commitment to you, we train...

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Posted in: News

Cloud Transition

May 7th, 2021 by Matt Dean

Three computer icons connected to a cloud icon

Many organizations have heard of the cloud; the mythical technology that few grasp, but know it’s where their business needs to move. Like any buzzword or acronym, it is meant to excite and ensure it’s on the tip of everyone’s tongue. But many organizations...

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Posted in: Cyber Security, Managed IT, Hybrid / Remote Workforce

Biggest Threat to Cyber Security: Your Employees 

February 3rd, 2021 by William Wentowski

Hacker with the Word 'Vulnerability' on Dark Background

It is no secret that new dangers plague every industry when regarding cyber security. Everyday there is a new ransomware or crypto virus will grind day to day activities to a halt. Even with the great strides in security the past few years, many companies...

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Posted in: Cyber Security

Cybercrime is on the Rise, Keep Your Business Protected With Our Cybersecurity Solution

April 16th, 2020 by William Wentowski

A hooded figure in a gray zip-up hoodie coming out of a laptop

Cybercrime is spiking dramatically alongside the COVID-19 pandemic. As they are leveraging not only the confusion it's causing but the fact that many IT and security providers are currently overwhelmed to their advantage. This has become especially...

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Posted in: Cyber Security

Coronavirus Strategy at BTS

March 18th, 2020 by Roger Wentowski

Man pressing 'Remote Support' on an interactive touch screen monitor

AT BTS Technologies, supporting our partners is the most important thing we do. As COVID-19 restrictions impact our communities and businesses; we remain committed to our mission of providing premiere cloud technology solutions. BTS will take all necessary...

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Posted in: Hybrid / Remote Workforce, News

What Differentiates BTS Technologies, Inc. from Other Companies?

January 29th, 2020 by Roger Wentowski

Businessmen shaking hands on a faded blue city skyline background

In the telecommunications world, there are plenty of companies that all offer the same services, but what differentiates BTS Technologies, Inc. from the rest? With over 40 years of experience in the industry, we've seen plenty of companies come and...

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Posted in: Managed IT

How Do You Recover From a Cyberattack?

December 23rd, 2019 by William Wentowski

Hacker in white sweatshirt with hood up and a black mask holding a laptop

Cyberattacks are a common occurrence in today’s business world. Hopefully, your company has security measures and training in place to combat such attacks, but mistakes can be made. If your company is the victim of a cyberattack, do you know the...

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Posted in: Cyber Security

BTS Webinar Training

September 14th, 2019 by Kim Reynolds

Webinar network of computers

BTS offers both onsite and remote training for all the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know what...

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Posted in: News

"It's Too Expensive!" and Underselling Your Value

September 14th, 2019 by Kim Reynolds

Keep calm and stop underselling yourself

One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...

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Posted in: News

BTS Webinar Training

June 19th, 2019 by Kim Reynolds

Webinar

BTS offers onsite and remote training for all of the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know...

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Posted in: News

Don't Get Caught on a Hacker's Line!

September 18th, 2018 by William Wentowski

WatchGuard logo

Protecting Your Business from Phishing Attacks with WatchGuard Total Security Suite Phishing attacks continue to be a top concern for small businesses and midsize enterprise organizations. In fact, 76% of businesses report being a victim of...

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Posted in: Cyber Security

What's Going on at BTS?

March 29th, 2018 by Kim Reynolds

Pardon our Progress. Exciting changes in the works.

Webinar Fridays at BTS Join us online the third Friday of each month for an interesting, informative webinar! Each webinar will last no more than 30 minutes. Please email kimr@askbts.com to find out more. April 20, 2018 Instant...

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Posted in: News

WatchGuard Gold!

December 19th, 2017 by William Wentowski

WatchGuard One - Gold Partner

BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes! WatchGuard only awards Partnership levels through training and demonstrated...

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Posted in: News

BTS Certifications

October 1st, 2017 by William Wentowski

Certificate of excellence wrapped in a red ribbon

BTS Field Engineers Caleb Lyman and Matt Buyck recently received three NEC SV8100/SV9100 certifications. Congratulations, Caleb and Matt! BTS technicians also earned several new WatchGuard certifications in recent weeks. We are proud of their achievements...

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Posted in: News

Comprehensive Support for our Customers

May 17th, 2017 by William Wentowski

Here at BTS Technologies, we don't believe that customer support ends after the installation. Our business is focused on providing the best in telecommunication systems and services to our customers. This includes helping you with any questions or issues...

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Posted in: Managed IT

BTS Evolution of Services

July 4th, 2016 by William Wentowski

At BTS, providing state of the art telecommunications systems to our customers has been one of our goals from the start. This mission has evolved to include training, education, and support alongside the technology we provide. This mission is at the heart...

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Posted in: Managed IT

Recent Lunch and Learn

March 4th, 2015 by William Wentowski

BTS just wanted to say thank you to everyone who attended the lunch and learn that we had in February! We discussed WiFi technologies with our special guest speaker from Xirrus. We learned about how 802.11ac WiFi standards and equipment impacts user experience,...

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Posted in: News


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