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Blog Articles for BTS Technologies

VoIP - The Technology That Is About More Than Just Making Calls

August 10th, 2022 by William Wentowski

Close up of VoIP headset being held by a man leaning over a desk with a digital tablet computer.

Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several benefits to businesses and enabled them to move forward in their field. However, while many...

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Posted in: VoIP

VoIP Services to Establish Efficient and Effective Communication

July 6th, 2022 by Brian Wakefield

Person talking on a phone in front of a laptop

If you searched the web for methods of the best telecom services, there are high chances that you came across the word VoIP – possibly how you were directed towards this article. If you want to know what VoIP is, you are just at the right place....

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Posted in: VoIP

How to Compute VoIP Cost of Ownership

June 7th, 2022 by Brian Wakefield

Business technology and call center VoIP PBX concept.

Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....

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Posted in: VoIP

Picking the Right VoIP System for Your Small Business

May 3rd, 2022 by Roger Wentowski

Woman wearing yellow shirt in a call center, using VoIP headset on desktop computer

Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...

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Posted in: VoIP

Benefits of Using a VoIP System for Small Businesses

March 23rd, 2022 by Roger Wentowski

Man sitting in home office talking into a mobile phone

Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizations have realized the significance of VoIP systems and have switched from traditional phones...

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Posted in: VoIP

Top VoIP Features for Small Businesses

February 14th, 2022 by Roger Wentowski

A close up view of a business phone on a blue background

Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages that best suit your business needs and help you achieve your goals. As the demand for VoIP...

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Posted in: VoIP

How to Select the Best VoIP Partner?

January 13th, 2022 by Brian Wakefield

A man getting flustered on the phone at his desk with other people working in the background.

Successful partnerships last for years. These are only possible when you invest time and energy into finding the right service provider for your business. In this post, that's precisely what we will help you with. We will provide you with the best tips...

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Posted in: VoIP

Benefits of Call Forwarding VoIP Feature

October 7th, 2021 by Roger Wentowski

A team of coworkers at the office working on laptops while wearing headsets catering to their clients via VoIP solutions with features such as call forwarding

One of the top reasons for the massive popularity and high demand for VoIP solutions across industries is the sophistication of the call forwarding feature. Though this feature has been around for a long time, VoIP has truly improved call forwarding...

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Posted in: VoIP

What Managed Services Do You Need For Your Business?

September 23rd, 2021 by Brian Wakefield

Three people looking at a computer monitor while the one sitting at the desk points towards the screen

Due to ongoing technological advancements and new business challenges cropping up now and then, business owners need to ensure that they have the best technologies in place. This is why it is essential to find a reliable and seasoned MSP (Managed Service...

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Posted in: VoIP, Cyber Security, Managed IT

Landline vs VoIP: 4 Key Considerations

August 31st, 2021 by Roger Wentowski

Four call center employees working in the same room at different desks

As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon,...

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Posted in: VoIP

How to Find a Phone Number's Owner if It's VoIP Call?

March 31st, 2021 by William Wentowski

A man looking at a tablet as it displays a world map, while also presenting a holographic display with a warning symbol in front of him

VoIP phones have become the norm for businesses everywhere. The convenience they provide with allowing calls to anyone in the world over the internet simply can't be beaten. However, there is a common concern when utilizing VoIP for calls....

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Posted in: VoIP

TotalVoiceMX: The VoIP Solution Tailored to Fit Your Business Needs

August 17th, 2020 by Roger Wentowski

A man working from home using a computer and a phone

Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes...

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Posted in: VoIP

How a VoIP Phone System Can Empower Your Remote Workforce

July 23rd, 2020 by Roger Wentowski

A person holding a smartphone, with an image of a globe in the foreground with dots being connected by curved lines to represent connections

Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...

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Posted in: VoIP, Hybrid / Remote Workforce

Enterprise-Level Phone Systems for Small Businesses & Startups

October 15th, 2019 by Roger Wentowski

Phone zoomed in with blue background

Congratulations on starting your business, you’ve taken a significant step in creating a developing enterprise of your own, and now we want to help your business. At BTS Technologies, Inc. we handle the technology side of your organization to help grow...

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Posted in: VoIP

How Big-Name Telecommunication Carriers Are Charging You More For Your Internet and Business Phone Systems

September 4th, 2019 by Roger Wentowski

Business people in a conference room

Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that...

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Posted in: VoIP

Unified Communications Explained

March 26th, 2019 by Brian Wakefield

Unified Communications

So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in...

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Posted in: VoIP, Managed IT

Don’t Stress Out Your Customers

February 12th, 2019 by Brian Wakefield

Phone in hand and finger on keypad ready to dial

At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...

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Posted in: VoIP

Cut Costs with Our Managed Voice Services Program

November 1st, 2018 by Brian Wakefield

Declining graph

There are a lot of unavoidable expenses when you are running a business, and one of them is phones. If you want your company to be able to communicate properly with your customers, you need to have a phone system in place, and not only that, but...

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Posted in: VoIP

Ring, Ring!

August 1st, 2018 by Brian Wakefield

Close Up of Hand Dialing Phone

No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?...

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Posted in: VoIP

Toshiba is Shutting Down Telecommunication Systems Division

March 29th, 2017 by William Wentowski

The word NEWS in multicolored text floating in front of a great background filled with code, indicating the importance of Toshiba shutting down its telecommunication systems division

Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off...

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Posted in: VoIP, News

Keeping Phone Systems up to date in Alabama

February 6th, 2017 by William Wentowski

Old style rotary phone next to a pen and a pad of paper

It can be very tempting to push potential issues and maintenance to the future, so you don't have to deal with them today. While we understand that your business phone system isn't your biggest priority, here at BTS we want to stress the importance...

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Posted in: VoIP, Managed IT

NEC Phones Systems

May 15th, 2016 by William Wentowski

Are you the owner of an NEC phone system that is no longer supported by your previous provider? If so, contact BTS! We are taking over support on more and more NEC phone systems that many other companies are unable to manage. BTS has ample experience...

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Posted in: VoIP

Telephone Systems

January 25th, 2013 by William Wentowski

There are more telephone options to choose from today than have ever existed, and choosing the right one can be a difficult and time-consuming process. Let our staff assess and customize a system that best fits the needs of your business. We specialize...

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Posted in: VoIP


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