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Blog Articles for BTS Technologies

11 Things to Look for in a Managed IT Services Provider

October 15th, 2021 by William Wentowski

A team specializing in managed services

Whether you're starting your venture with limited resources or your business is in the growth stage, this is when you must consider managed IT services. This is the time when you need the experienced and trained team at your disposal as you can't handle...

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Posted in: Services

Benefits of Call Forwarding VoIP Feature

October 7th, 2021 by William Wentowski

A team of coworkers at the office working on laptops while wearing headsets catering to their clients via VoIP solutions with features such as call forwarding

One of the top reasons for the massive popularity and high demand for VoIP solutions across industries is the sophistication of the call forwarding feature. Though this feature has been around for a long time, VoIP has truly improved call forwarding...

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Posted in: Services, Technology, Solutions

Five Stages From a Hackers' Timeline

October 4th, 2021 by Amber Cheatham

Hacker  using laptop to break into target's network.

Cybercrime is growing faster than you think. Did you know that there is a hacker attack every 39 seconds affecting one in three Americans annually? Also, 64 percent of the companies in the US have experienced web-based cyber-attacks, including...

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Posted in: Solutions

What Managed Services Do You Need For Your Business?

September 23rd, 2021 by William Wentowski

Three people looking at a computer monitor while the one sitting at the desk points towards the screen

Due to ongoing technological advancements and new business challenges cropping up now and then, business owners need to ensure that they have the best technologies in place. This is why it is essential to find a reliable and seasoned MSP (Managed Service...

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Posted in: Services

4 Things You Can do to Provide Remote Teams Social Support

September 14th, 2021 by Matt Dean

Smiling distance employee in smart watch against laptop at home. Remote work, work from home, telecommute concept.

Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...

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Posted in: Solutions

News Around BTS

September 8th, 2021 by William Wentowski

Employee Spotlight: Justin Lewis Justin was brought onboard a few months ago, and was recently added to the Helpdesk rotation. He is already receiving high praise on his work: ...

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Posted in: News

5 Secure Computing Tips

September 7th, 2021 by Jamie Turner

Businesswoman seated outside of coffee shop using laptop computer. Cyber security, remote work, networking, secure computing concept.

Cybercrime is growing faster than you might think. The internet has become a space that is continuously being attacked by malicious links, viruses, and Trojans. Whether you are self-employed, run a small business, or a large organization, you...

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Posted in: Solutions

Is Your Phone System Costing You Money?

September 1st, 2021 by David Dick

Close up of man with calculator counting money and making notes. Cost and accounting concept.

Get Out of the Closet Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This limited the flexibility of a company in reacting to the changing workplace...

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Posted in: Business Phones

Landline vs VoIP: 4 Key Considerations

August 31st, 2021 by William Wentowski

Four call center employees working in the same room at different desks

As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon, already...

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Posted in: Articles, Solutions

11 Benefits of Managed IT Services

August 25th, 2021 by William Wentowski

IT Partners

Technology is in a constant state of evolution. Hence, regardless of your business size or scope, you must manage your technologies proactively to stay abreast of the industry developments and compete with an edge. However, this is easier said than...

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Posted in: Services

3 Common Challenges in Remote Working

August 17th, 2021 by William Wentowski

A woman working from home while holding a baby and two dogs are on the couch behind her

As countless workers from all over the world telecommute for the first time ever, very few of them know exactly what to expect. Well, some professionals have been telecommuting way before the pandemic began as virtual business owners or freelancers,...

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Posted in: Services, Solutions

Embarrassment and Cyber Security

August 11th, 2021 by William Wentowski

Shocked woman looking at laptop screen surprised with hands over mouth. Mistake or bad news concept.

It's a Friday afternoon and you receive an email asking you to participate in a bid with a link to the bid documents. Maybe you will look at it before the weekend and mull over if you want to respond to it. Upon clicking the link,...

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Posted in: Solutions

4 Types of Cyber Security Threats

August 9th, 2021 by William Wentowski

A close up shot of a computer screen were you can see the pixels that make up the word Security and the cursor about to click it

Regardless of the size, scope, or industry, every business is at the risk of cyber attacks. Corporations across industries are vulnerable because a majority of their data is stored online. From data breaches to infiltration on infrastructure...

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Posted in: Articles

Attackers Have Successfully Hit the Nation's Largest Corporations - Their Onslaught on SMBs Will be Worse - Are You Prepared?

August 4th, 2021 by Brian Wakefield

A hand pointing at a lock icon, cybersecurity concept

Leading Managed Technology Services Provider Shares How SMBs Can Protect Themselves from Cyberattacks and Ransomware Threats BIRMINGHAM, AL -BTS Technologies, Inc., a leading managed technology services provider (MTSP), recently shared that some...

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Posted in: Press Release

How Our CIO Review Visits Helps Your Business

July 19th, 2021 by Amber Cheatham

A man in a suit smiling while presenting data to people in business attire

How well has your technology, cybersecurity, or phone system been performing? Is that something you can answer, or is your IT provider not sharing the analytics and reports with you? When you run a business, knowing what is performing well or underperforming...

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Posted in: Services

Revealing Future of AI Integrated Cybersecurity Defense Strategies for Small to Mid-Sized Businesses (SMB)

June 29th, 2021 by William Wentowski

Computer code with the words 'cyber attack, internet, crime, hackers' highlighted

Leading Managed Technology Services Provider Shares How AI is Evolving SMB Defenses BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that AI (artificial intelligence) is starting to play a key role in cybersecurity...

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Posted in: Press Release, Solutions

The Colonial Pipeline Data Breach and the Lessons You Should Learn From It

June 2nd, 2021 by Brian Wakefield

The words 'Data Breach' in bright reddish-orange text over blue lines of code and a close up of hands typing on two different keyboards

For the past several years, BTS has advocated the importance of cyber security. We've done our best to let businesses know that cyber security is something that can't be ignored or underbudgeted. However, more and more businesses fall victim to...

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Posted in: Services, Solutions

What is Microsoft Azure

May 29th, 2021 by David Dick

Microsoft Azure Logo

What is Microsoft Azure – and why you should care… Most businesses are confused by the cloud. They hear news stories about data loss, security breaches and cyber attacks and are concerned. What they have not heard are the overwhelming benefits...

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Posted in: Articles, Solutions

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

May 29th, 2021 by William Wentowski

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...

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Posted in: Press Release, Solutions

Colonial Pipeline

May 25th, 2021 by William Wentowski

A man in a hoodie wearing glasses while his hands rest on a keyboard, looking up ominously at the viewer through a screen covered in information and lines of code

The events happening with Colonial Pipeline are nothing new. Businesses are hacked every day, however, few have as much impact on the individual citizen as an attack on vital infrastructure. Over the past year, ransomware attacks have increased 300%....

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Posted in: Standards, Articles, Technology

Training & Volunteer Work

May 16th, 2021 by William Wentowski

A dial labeled 'Quality' being turned up to High

Training and Certifications: Being the best possible business partner means training and knowing the ins and outs of our products (sometimes competitors as well!); along with general best practices for any business. In our commitment to you, we train...

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Posted in: News, Quality, Articles

Five Benefits of a Hybrid Workforce

May 11th, 2021 by William Wentowski

A man working at his computer and tlaking on his cellphone

The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...

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Posted in: Technology, Solutions

Cloud Transition

May 7th, 2021 by Matt Dean

Three computer icons connecteed to a cloud icon

Many organizations have heard of the cloud, the mythical technology that few grasp but know it’s where their business needs to move. Like any buzzword or acronym, it is meant to excite and ensure it’s on the tip of everyone’s tongue. But many organizations...

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Posted in: Articles, Technology, Solutions

Helping Healthcare Organizations Protect Patient Data With Cybersecure Technology

May 4th, 2021 by Roger Wentowski

A nurse speaking with two elderly patients

Startling Statistics Reveal Challenges of Healthcare Industry's Ability to Safeguard Patient Records BIRMINGHAM, AL - BTS Technologies, Inc., a leading managed technology services provider, announced that the company is helping healthcare...

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Posted in: Press Release

Are you Prepared?

April 30th, 2021 by Amber Cheatham

A man in a suit clutching the back of his head as he stares at servers

Are you prepared for the unthinkable? As Accounting and Financial professionals, we are accountable for some of the most important information our companies have. Are you prepared? Do you have the best controls in place to help prevent a hacker from...

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Posted in: Articles, Technology

You Get What You Pay for, Other IT Service Providers and the BTS Difference

April 22nd, 2021 by William Wentowski

A Women sitting at her desk, pinching the bridge of her nose in frustration

When it comes to business technology and services, there is one undeniable truth. You get what you pay for. If you find a cheaper service somewhere else, there's probably a reason why it costs less. Let's take cyber security, a costly (but necessary)...

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Posted in: Quality, Services, Standards, Technology, Solutions

What the HIPAA Safe Harbor Law Means for Medical Practices

April 14th, 2021 by William Wentowski

A doctor reaching out and pressing on a hexagon that displays the word HIPAA in the foreground that is connected to other hexagons with symbols related to healthcare

This January, the HIPAA Safe Harbor Bill became law, and it's changing how all medical practices and healthcare organizations need to approach their cybersecurity. Here's what the law does and how it can affect your business: HIPAA Safe Harbor Law...

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Posted in: Services, Standards, Solutions

Malware Is Running Rampant - Learn the 3 Moves to Stop It

April 13th, 2021 by William Wentowski

Data Security system Shield Protection Verification

BTS Helps Customers Protect Their Precious Networks BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), proactively helps ...

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Posted in: Press Release

How to Find a Phone Number's Owner if It's VoIP Call?

March 31st, 2021 by Brian Wakefield

A man looking at a tablet as it displays a world map, while also presenting a holographic display with a warning symbol in front of him

VoIP phones have become the norm for businesses everywhere. The convenience they provide with allowing calls to anyone in the world over the internet simply can't be beaten. However, there is a common concern when utilizing VoIP for calls....

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Posted in: Services, Solutions

Three Common Mistakes Businesses Make When It Comes to Cyber Security

March 24th, 2021 by Roger Wentowski

A hacker in gray hoodie typing on two keyboards as the text ′vulnerability' hovers in front of his keyboards

Cyber crime continues to increase in frequency and has become a growing concern for businesses everywhere. While this has lead to increased adoption of cyber security solutions, the rate of cyber crime has not slowed down. Why do businesses keep...

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Posted in: Services, Solutions

BTS Shares How Artifical Intelligence (AI) Will Impact Small to Mid-Sized Businesses

March 18th, 2021 by William Wentowski

Hands of robot and human touching on global virtual network connection future interface. Artificial intelligence technology concept.

BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and ...

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Posted in: Press Release

Helping Businesses Shift from Survival Mode to Strategic Growth Mode

February 22nd, 2021 by William Wentowski

Graph displaying data as it continues to grow

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...

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Posted in: Press Release

IT Budget Planning?

February 17th, 2021 by David Dick

Close Up of Man with Calculator Counting Money

Business leaders are finding that they need to increase IT budgets to meet growing security risks and seek expert IT support in a world of limited resources. How can a business secure its infrastructure, increase efficiency, and remain competitive,...

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Posted in: Newsletter

Comprehensive Managed IT Services from BTS Boosts Productivity

February 10th, 2021 by Brian Wakefield

A city landscape with various technology icons connected by lines overlayed

With businesses working remotely or in a hybrid situation with some employees in the office while others are at home, ensuring that your IT is properly supporting all of your employees is crucial. Aside from managing remote employees, ensuring your...

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Posted in: Services, Solutions

Biggest Threat to Cyber Security: Your Employees 

February 3rd, 2021 by Matt Dean

Hacker with the Word 'Vulnerability' on Dark Background

It is no secret that new dangers plague every industry when regarding cyber security. Everyday there is a new ransomware or crypto virus will grind day to day activities to a halt. Even with the great strides in security the past few years, many companies...

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Posted in: Newsletter

Computer Tips

January 20th, 2021 by William Wentowski

Smiling Business Man Using Laptop at Desk

Computer Tips If screen real estate is at a premium, even with 2 monitors it can be a struggle, you can create multiple Virtual Desktops for yourself with the below instructions. This will allow you to house different applications/documents/etc....

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Posted in: Newsletter

BTS Technologies Provides Secure Managed IT Services

January 15th, 2021 by William Wentowski

A mechanical gear in the background with shadowed business people walking in the foreground

The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...

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Posted in: Services, Solutions

BTS Protects SMBs from Exponential Growth in Cybercrime

January 11th, 2021 by Roger Wentowski

Business Corporate Protection Safety Security Concept

BIRMINGHAM, AL – BTS Technologies, Inc., a leading managed technology services provider (MTSP), announced today that it is educating companies on the dramatic spike in cybercrime targeted towards small to mid-sized (SMB) businesses. Cybersecurity...

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Posted in: Press Release

Why Take Your Technology to the Cloud?

January 6th, 2021 by Brian Wakefield

Business Man Showing Concept of Cloud Computing

With all the uncertainty in business now, we find many customers wanting to make the jump to the “Cloud” with their IT, phone, and security infrastructure. But, is the cloud right for you? Why do companies seem so eager to make the move now? I want to...

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Posted in: Newsletter


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