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Blog Articles for BTS Technologies

Supplement Your IT Staff with Reserve IT Solutions

December 21st, 2023 by William Wentowski

a team of employees sitting around a table interacting with interconnected work devices

Hiring full-time IT staff can be costly and time-consuming, and finding qualified candidates can be difficult. On the other hand, relying on freelancers or contractors can be risky, and you may not get the quality or consistency you need. ...

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Posted in: Solutions

Advising Businesses to Leverage Section 179 Deduction

December 1st, 2023 by William Wentowski

Tax Deduction

Leading MTSP Highlights Tax Benefit for Equipment Purchases Before December 31st BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider, is advising business owners to take advantage of the IRS Section 179 tax deduction for equipment...

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Posted in: Press Releases

What Is Network Monitoring

November 20th, 2023 by William Wentowski

A hand plugging in network cables

Networking is the key to modern business operations. With more digital business tools taking over, there is an evident need for a secure and reliable networking system. Network monitoring is a term known to many but understood by a few. It is a vast...

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Posted in: Network Monitoring

Why Any Small Business Should Invest in Cybersecurity

November 1st, 2023 by William Wentowski

A conceptual digital lock on a shield representing protection from cybercrimes

In an age where nearly every aspect of business is conducted online, cybersecurity has become an essential component of any company's operations, regardless of size. While larger enterprises typically have entire teams assigned to cybersecurity...

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Posted in: Cyber Security

Support Remote Work with Cloud Complete

October 16th, 2023 by William Wentowski

A hand with a digital cloud above it

The COVID-19 pandemic has forced many companies to adapt to a remote work environment. While remote work has many benefits, supporting a remote workforce efficiently can also be challenging. This is where cloud computing and storage options...

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Posted in: Hybrid / Remote Workforce

What are the Benefits of a Cyber Security Assessment

October 3rd, 2023 by William Wentowski

Two people assessing hardware

The need for strong cyber security measures cannot be emphasized in today's linked digital environment. With the increased frequency and advancement of cyber-attacks, businesses must proactively protect their digital assets and sensitive data. A...

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Posted in: Cyber Security

BTS Utilizes Latest AI Knowledge Management to Outpace IT Competitors

August 22nd, 2023 by William Wentowski

AI Knowledge Management

Leading Managed Technology Services Provider Leverages Big Data & Artificial Intelligence to Accelerate Customer Support with Predictive IT Models BIRMINGHAM, AL - BTS a leading Managed Technology Service Provider (MTSP), announced today that the company...

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Posted in: Press Releases

BTS Drives Profitability and Performance with Integrated Contact Center Technology

July 11th, 2023 by William Wentowski

Integrated Contact Center

Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations BIRMINGHAM, AL – BTS a leading Managed Technology Services Provider (MTSP), announced today that the company is delivering...

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Posted in: Press Releases

BTS Successfully Implements Data Retention Policies for Local Businesses

May 22nd, 2023 by William Wentowski

A hand holding multiple icons related to data

Leading MTSP Helps Organizations Avoid Penalties Due to Poor Data Management Practices BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) avoid costly penalties...

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Posted in: Press Releases

How VoIP Improves Business Efficiency

April 3rd, 2023 by Roger Wentowski

A modern office phone on a desk, with a cellphone and pen next to it

Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...

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Posted in: Solutions

Learn About the Benefits of IT Support Services

February 2nd, 2023 by Roger Wentowski

A silver cloud with a keyhole in the middle

IT support services are a set of professional activities that help organizations maintain the health and stability of their IT systems and networks. These services are designed to diagnose, troubleshoot, and resolve technical issues quickly and efficiently....

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Posted in: Managed IT

Why Managed IT Services Are a Must for Businesses

January 10th, 2023 by Brian Wakefield

An aisle in a server room

Managed IT services are a type of IT service that is managed by an outside vendor or provider. This type of service allows businesses to outsource their IT functions and operations to a third-party rather than managing them in-house. These services...

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Posted in: Managed IT

Why Every Business Today Needs Managed IT Services

December 7th, 2022 by Roger Wentowski

IT Engineer working in a server room with his laptop

The answer is simple: because technology has become essential to doing business in the modern world. Managed IT services provide your business with the support it needs to stay ahead of the curve and maintain a competitive edge. Here's a closer...

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Posted in: Managed IT

Why Communicating through VoIP Is a Smarter Approach

October 12th, 2022 by Brian Wakefield

Illustration of Earth on dark background with network connection rings around the planet.

Businesses are adopting technology that benefits them by improving efficiency and reducing costs. We all know that communication is one of the most integral parts of any business, without which the right decisions cannot be made, and matters...

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Posted in: VoIP

Why a Hybrid or Remote Workforce Is the Best Option for Your Company

October 5th, 2022 by William Wentowski

A woman working from home, in a video call with other people working from home remotely.

When the pandemic came around, it brought about many changes to our everyday life. Some of these changes have persisted, even as the world has shifted back into a pre-pandemic routine. One such persistent change is in the realm of employees working...

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Posted in: Hybrid / Remote Workforce

Advantages and Misconceptions of Establishing Managed IT Services

July 25th, 2022 by William Wentowski

An IT employee using a magnifying glass with a red lock in the middle of the magnifying glass.

The world of technology is moving at a breakneck pace. Hence, with newer technologies and infrastructure rapidly moving in and evolving, it can be hard to keep up for any company. However, businesses require efficient IT technology and infrastructure...

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Posted in: Managed IT

Make the Transition to a Hybrid/Remote Workforce Smooth and Easy

July 12th, 2022 by William Wentowski

Young business woman using mobile devices while seated at desk in home or casual modern office.

The post-pandemic world saw many changes compared to the life we were used to before the virus outbreak. One such change was in how we worked and the standard office functionality we were used to. Pre-pandemic people were...

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Posted in: Hybrid / Remote Workforce

The Present and Future of the Hybrid/Remote Work Force

June 28th, 2022 by Roger Wentowski

Business woman in video conference with co-workers over laptop computer in home office.

The pandemic brought about many changes in our lives, one of them being our working styles. While many people were used to working in the office with other colleagues around, the restrictions of the pandemic did not allow it. ...

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Posted in: Hybrid / Remote Workforce

The 5 C's of Cyber Security

April 25th, 2022 by William Wentowski

A smartphone, air pods, and glasses sitting on a table

Cyber security solutions are critical for all organizations, especially when you consider how critical digital and online technologies are to your day-to-day operations. Cybercrime is increasing daily, and several small companies are particularly susceptible...

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Posted in: Cyber Security

Benefits of Using a VoIP System for Small Businesses

March 23rd, 2022 by Roger Wentowski

Man sitting in home office talking into a mobile phone

Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizations have realized the significance of VoIP systems and have switched from traditional phones...

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Posted in: VoIP

Mistakes to Avoid When Working with a Managed IT Services Provider

March 15th, 2022 by Brian Wakefield

Double exposure of business people shaking hands with city skyline background.

Small and medium-sized business owners often choose to outsource their IT services for all the right reasons. Not only does it help them get instant access to the best technologies and a qualified team of IT experts that supervise their...

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Posted in: Cyber Security, Managed IT

How to Lead a Remote Workforce Effectively?

March 14th, 2022 by Brian Wakefield

Freelancer working at home on a laptop, with photos on the screen

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a growing...

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Posted in: Hybrid / Remote Workforce

Benefits of Outsourcing IT Support to a Managed Service Provider

January 24th, 2022 by Brian Wakefield

User relaxing in front of a laptop.

Managed IT Services have become more and more popular every year. Increasing productivity and creating relevant insights through data are two ways that technology makes modern-day business feasible. Your networks serve as a repository for information...

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Posted in: Managed IT

Top Reasons to Invest in Managed IT Services in 2021

November 9th, 2021 by Brian Wakefield

High angle view of creative team sitting around table discussing business ideas.

Are you a small or medium-sized business owner looking for breakthrough growth and a boost to business performance? Consider partnering with a managed IT services provider. Post-COVID 19, small and medium-sized businesses have been in a...

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Posted in: Cyber Security, Managed IT

Benefits of Call Forwarding VoIP Feature

October 7th, 2021 by Roger Wentowski

A team of coworkers at the office working on laptops while wearing headsets catering to their clients via VoIP solutions with features such as call forwarding

One of the top reasons for the massive popularity and high demand for VoIP solutions across industries is the sophistication of the call forwarding feature. Though this feature has been around for a long time, VoIP has truly improved call forwarding...

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Posted in: VoIP

BTS’s Cybersecurity Platform Deflects Recent Ransomware Attacks on Technology Companies

September 15th, 2021 by Technology Assurance Group

Finger touching digital hologram on-screen with lock icon, internet/cyber security concept.

Leading Managed Technology Services Provider Keeps SMBs Safe, Once Again BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), recently shared that their robust cybersecurity solutions have...

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Posted in: Cyber Security, Press Releases

Is Your Phone System Costing You Money?

September 1st, 2021 by Kim Reynolds

Close up of man with calculator counting money and making notes. Cost and accounting concept.

Get Out of the Closet Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This limited the flexibility of a company in reacting to the changing workplace environment....

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Posted in: News

Landline vs VoIP: 4 Key Considerations

August 31st, 2021 by Roger Wentowski

Four call center employees working in the same room at different desks

As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon,...

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Posted in: VoIP

11 Benefits of Managed IT Services

August 25th, 2021 by Brian Wakefield

IT Partners

Technology is in a constant state of evolution. Hence, regardless of your business size or scope, you must manage your technologies proactively to stay abreast of the industry developments and compete with an edge. However, this is easier said than...

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Posted in: Managed IT

How Our CIO Review Visits Helps Your Business

July 19th, 2021 by Roger Wentowski

A man in a suit smiling while presenting data to people in business attire

How well has your technology, cybersecurity, or phone system been performing? Is that something you can answer, or is your IT provider not sharing the analytics and reports with you? When you run a business, knowing what is performing well or underperforming...

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Posted in: Managed IT

Five Benefits of a Hybrid Workforce

May 11th, 2021 by Brian Wakefield

A man working at his computer and talking on his cellphone

The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...

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Posted in: Hybrid / Remote Workforce

You Get What You Pay for, Other IT Service Providers and the BTS Difference

April 22nd, 2021 by Roger Wentowski

A Women sitting at her desk, pinching the bridge of her nose in frustration

When it comes to business technology and services, there is one undeniable truth. You get what you pay for. If you find a cheaper service somewhere else, there's probably a reason why it costs less. Let's take cyber security, a costly (but necessary)...

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Posted in: Cyber Security

Three Common Mistakes Businesses Make When It Comes to Cyber Security

March 24th, 2021 by William Wentowski

A hacker in gray hoodie typing on two keyboards as the text ′vulnerability' hovers in front of his keyboards

Cyber crime continues to increase in frequency and has become a growing concern for businesses everywhere. While this has lead to increased adoption of cyber security solutions, the rate of cyber crime has not slowed down. Why do businesses keep...

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Posted in: Cyber Security

IT Budget Planning?

February 17th, 2021 by Brian Wakefield

Close Up of Man with Calculator Counting Money

Business leaders are finding that they need to increase IT budgets to meet growing security risks and seek expert IT support in a world of limited resources. How can a business secure its infrastructure, increase efficiency, and remain competitive,...

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Posted in: Managed IT

Comprehensive Managed IT Services from BTS Boosts Productivity

February 10th, 2021 by Brian Wakefield

A city landscape with various technology icons connected by line overlays

With businesses working remotely or in a hybrid situation with some employees in the office while others are at home, ensuring that your IT is properly supporting all of your employees is crucial. Aside from managing remote employees, ensuring your...

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Posted in: Managed IT

When It Comes to Managed IT Services, You Get What You Pay For

December 8th, 2020 by Roger Wentowski

Multiple gears on a blue background depicting a well run IT department

With the pandemic impacting budgets, it can be tempting to cut corners by reducing your business's Managed IT Service expenses. While that may seem like a good idea on the surface, further investigation reveals that your business would suffer from a...

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Posted in: Managed IT

Virtual Desktops Provide Benefits for Your Business

November 5th, 2020 by Roger Wentowski

A businessman's hand touching he polygonal shape of an artificial intelligence screen with various technology icons attached

With work cultures changing due to the COVID-19 pandemic, businesses need to upgrade their IT infrastructure to match what is happening. There has been a large shift towards working remotely, but the technology that is being utilized isn't conducive...

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Posted in: Managed IT

BTS Helps Businesses Deduct Up to 1 Million Dollars on Qualifying Equipment Expenses

October 14th, 2020 by Technology Assurance Group

Man Using Laptop Computer with Graph of Savings on Screen

BTS a leading managed technology services provider (MTSP), announced today that it is helping customers take advantage of a substantial tax deduction, outlined by guidance issued from the IRS, also known as Section 179. Section 179 allows businesses...

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Posted in: Press Releases, News

How to Protect Your Business and Be Efficient While Working Remote

June 8th, 2020 by Roger Wentowski

A blue cloud sitting on the directional keys of a laptop

Now that businesses are working remotely, they need a way to ensure their network is protected and that their employees are able to efficiently complete work-related tasks. While some companies may be using a VPN to accomplish this, problems arise...

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Posted in: Cyber Security, Hybrid / Remote Workforce

Move Your Business to the Cloud to Increase Efficiency and Lower Costs

March 17th, 2020 by Brian Wakefield

A silver cloud with a keyhole in it laying on binary code

The cloud is one of the most significant growing technological solutions on the market today. Migrating your business to the cloud allows your company to avoid the need to purchase and maintain an on-premise infrastructure. Looking past the initial...

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Posted in: Managed IT

Is the Sunk Cost Fallacy Holding Your Business Back?

February 12th, 2020 by William Wentowski

A smart phone, laptop, and tablet sitting on a desk and running on the cloud

In the world of business, innovation is an essential key to staying successful. Any company or corporation that fails to keep up with changing technology or a fundamental shift in the industry is inevitably left in the dust by those that do. It's happened...

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Posted in: Managed IT

5 Benefits Our Managed IT Service Provides Your Business

February 5th, 2020 by Brian Wakefield

Technician on a computer troubleshooting or analyzing data inside data servers

Anyone who runs a business can tell you the importance of keeping up to date with today's technology through IT. They can also tell you just how much an in house IT team will cost your business. The cost of hiring staff, research, development, and implementation...

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Posted in: Cyber Security, Managed IT

What Are You Really Paying for with IT?

December 13th, 2019 by Roger Wentowski

Hand Pushing a button labeled IT

When you get IT, what are you paying for? Are you paying just to get new technology, or do you want to utilize that technology to improve your business? You may be paying too much for what you get and not getting enough of what you need....

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Posted in: Managed IT

Enterprise-Level Phone Systems for Small Businesses & Startups

October 15th, 2019 by Roger Wentowski

Phone zoomed in with blue background

Congratulations on starting your business, you’ve taken a significant step in creating a developing enterprise of your own, and now we want to help your business. At BTS Technologies, Inc. we handle the technology side of your organization to help grow...

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Posted in: VoIP

On-Premise Technology Has Been Declared Obsolete

October 2nd, 2019 by Technology Assurance Group

Background of a man in a suit with a digital cloud image hovering over his hand

Birmingham, AL – Did you know that we have begun to advise owners of SMBs (small to mid-sized businesses) to trade-in their obsolete tech for the latest advancements in technology? With many companies already shifting the bulk of their...

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Posted in: Managed IT, Press Releases

How Big-Name Telecommunication Carriers Are Charging You More For Your Internet and Business Phone Systems

September 4th, 2019 by Roger Wentowski

Business people in a conference room

Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that...

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Posted in: VoIP

How to Trade Oversized Lease Agreements for New Technology

September 3rd, 2019 by Technology Assurance Group

Hand holding phone with technology icons superimposed over it

BIRMINGHAM, AL – Did you know that we are advising SMBs (small to mid-sized businesses) on how to fully leverage the benefits of a remote workforce, bolster employee satisfaction, reduce office space, while simultaneously strengthening...

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Posted in: Managed IT, Hybrid / Remote Workforce, Press Releases

How is the Technology You're Paying for Providing a Competitive Advantage to Your Business?

June 25th, 2019 by Roger Wentowski

relaxed man in a digital world

You buy your business a new phone system in the hopes of giving yourself a distinct advantage over your local competitors. You could be trying to achieve that by increasing efficiency, quality of life, or just flat driving up profits. While all of those...

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Posted in: News

Grow your Business with HD Video Conferencing

May 25th, 2019 by Brian Wakefield

Video conferencing with staff

Having high-quality, clear, and crisp video conferencing technology not only improves productivity and efficiency, but gives your business a competitive advantage that has been proven to improve overall operations. As your company grows, the need for...

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Posted in: Hybrid / Remote Workforce

Unified Communications Explained

March 26th, 2019 by Brian Wakefield

Unified Communications

So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in...

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Posted in: VoIP, Managed IT

What's Hot: SD-WAN

December 17th, 2018 by Brian Wakefield

SD-WAN

If you operate a multi-location business or depend heavily on cloud-based services such as Voice over IP (VoIP), Hosted EMR, Hosted CRM, Video Conferencing, etc., chances are good you have heard of SD-WAN. The product is a hot topic among CIOs and IT...

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Posted in: Managed IT

Cut Costs with Our Managed Voice Services Program

November 1st, 2018 by Brian Wakefield

Declining graph

There are a lot of unavoidable expenses when you are running a business, and one of them is phones. If you want your company to be able to communicate properly with your customers, you need to have a phone system in place, and not only that, but...

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Posted in: VoIP

Finally Getting Ahead

October 5th, 2018 by Roger Wentowski

Woman Holding Tablet with High Tech Background

Is Your Brand New Equipment Already Out-of-Date? You need the latest and greatest technology to stay at the forefront of your field, but staying ahead of the game can get pricey with constant upgrades. Stay current with our Continuing Technology...

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Posted in: Managed IT

Paradigm Shift

March 29th, 2018 by Michael Gendreau

By Michael Gendreau Being the newest member of the BTS family, I am constantly listening and observing the people and conversations around me. I came from the electrical contracting world and was like many CFOs in that the company’s Information Technology...

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Posted in: Cyber Security, Managed IT

Benefit from our Network Audit

January 5th, 2018 by Roger Wentowski

Technology

With 2018 upon us, we recommend taking a look at your IT system. Ideally, you should have a regular assessment of your network completed every year. BTS Technologies offers a comprehensive review, where we check network performance, carrier bills, required...

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Posted in: Managed IT

State of the Union for Technology in 2018

December 20th, 2017 by William Wentowski

technology

Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...

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Posted in: News

Budgets and IT

December 19th, 2017 by William Wentowski

Finger touching virtual screen, dollar sign button

The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT. No one ever wants to talk...

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Posted in: Managed IT, News

7 Signs It's Time to Upgrade to Cloud Communications

September 30th, 2017 by William Wentowski

cloud

Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications? Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above...

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Posted in: Managed IT

Continuing Technology Assurance Program (C-TAP) Benefits

December 7th, 2016 by William Wentowski

We've been sharing more information about our various managed services here at BTS. Now we'd like to draw your attention to a program that could not only save you money, but will also provide you with that premium IT service you've been wishing for....

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Posted in: Managed IT

Managed Voice Services Program

October 4th, 2016 by William Wentowski

We all struggle to keep up with rapidly changing technology while the hardware we invest in is obsolete much too soon. Software needs regular updates and renewals too, and technical support is always bringing in unexpected costs. With our Managed Voice...

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Posted in: Managed IT

Does Your Company Have Back-Ups, but No Recovery Plan?

June 11th, 2016 by William Wentowski

Don’t let an accident wipe out your data! Sign-up for our SleepEZ Back-up and Disaster Recovery Plan. 24/7/365, system monitoring, on and off-site imaging, scalability, and server virtualization are just a few features included in the program. Worried...

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Posted in: Managed IT

Keep Your IT System Maintained and Updated

March 8th, 2016 by William Wentowski

As tax time approaches again, it’s a chance for businesses to assess their spending. For any business today, that should also include assessing IT spending. If you find you haven’t spent anything on IT, this could be a problem. Keeping IT systems maintained...

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Posted in: Managed IT

Managed IT Rollout

November 7th, 2015 by William Wentowski

BTS recently installed a Managed IT rollout for National Real Estate Information Services of Alabama! Our Managed IT services cover everything related to your IP at a fixed cost. Not only does this get you an IT department, instead of an IT person. This...

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Posted in: Managed IT

Total Voice System Installation

August 17th, 2015 by William Wentowski

BTS recently installed a Total Voice System for Doug Lewis Dentistry! This is an excellent solution for their business because they were paying $560 per month for 3 lines and internet; and now they are only paying ​$500 per month. Not only are they saving,...

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Posted in: Managed IT

Managed Voice Services Program and Hardware-as-a-Service

July 14th, 2015 by William Wentowski

Our Managed Voice Services Program (MVSP) allows our customers to take advantage of the most appropriate technology for their circumstances, while having the flexibility to ​make changes to their system without experiencing a significant capital outlay...

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Posted in: Managed IT

Managed Voice Services Program (MVSP)

June 5th, 2015 by William Wentowski

When a client comes to BTS, we believe it is important to extensively review their individual case in order to best address their needs. We recently provided The Vascular Institute of Birmingham with a new SV9100, HaaS, and Managed Voice Services Program....

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Posted in: Managed IT

C-TAP

April 4th, 2015 by William Wentowski

Have you heard about C-TAP? If not, we offer a Continuing Technology Assurance Program that allows our customers to take advantage of the latest and greatest technology at a fixed, budget-able, monthly cost. It also saves money, as BTS Technologies carries...

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Posted in: Managed IT

BTS Helps Businesses Deploy Mobile Workforces to Increase Sales and Productivity

December 6th, 2014 by Technology Assurance Group

BTS has launched a mobile workforce initiative in order to help their customers leverage the benefits of advanced technology in today’s mobile environment. According to a Cisco study, the growth of the mobile workforce has evolved from startups to enterprises...

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Posted in: Press Releases

UNIVERGE SV9100

November 7th, 2014 by William Wentowski

Do you need a communications solution that is highly reliable, simple, and is low maintenance? The SV9100 is a new system that has new handset and new applications to empower your workforce. This solution comes with an exceptional warranty and future...

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Posted in: Managed IT

Holding Off on Upgrading Your Communications System?

March 19th, 2014 by William Wentowski

You may be costing your business more in the long run! One of the biggest mistakes we consistently see businesses make is the failure to consider the cost of downtime. Upgrading your equipment to add significant reliability to your system is a comparatively...

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Posted in: Managed IT

HD Video Conferencing Solution Finally Matures

January 4th, 2013 by Technology Assurance Group

In today's market, large enterprises have come to rely heavily on technology in order to help accelerate their businesses. HD video conferencing has long been thought to be a powerful technology reserved exclusively for use by large-scale enterprises....

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Posted in: Press Releases

Roger Wentowski of BTS Explains Evergreen Contracts

October 9th, 2012 by Technology Assurance Group

A vicious trend has developed among prominent carrier service providers called auto-renewals also known as "evergreen" clauses. Evergreen clauses are essentially an agreement between two parties that is automatically renewed or after each contract term,...

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Posted in: Press Releases


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