January 9th, 2024 by William Wentowski
The scope of IT services has significantly changed over recent years. The Modern-day IT landscape is more focused on business transformation than a point-by-point fixing approach. Companies rely on managed IT services to keep their systems intact...
Posted in: Managed IT
July 1st, 2023 by William Wentowski
Many organizations have implemented a hybrid IT environment as an effective way to reduce the cost of maintaining a complex internal network. A hybrid IT environment combines on-premise hardware and software with cloud-based solutions,...
Posted in: Hybrid / Remote Workforce
January 10th, 2023 by Brian Wakefield
Managed IT services are a type of IT service that is managed by an outside vendor or provider. This type of service allows businesses to outsource their IT functions and operations to a third-party rather than managing them in-house. These services...
Posted in: Managed IT
January 4th, 2023 by Roger Wentowski
IT support services are a type of service that provides technical assistance to help organizations and individuals with their IT systems or software. This may include troubleshooting, maintenance, training, installation, configuration, upgrades, and...
Posted in: Managed IT
November 1st, 2022 by Roger Wentowski
The majority of businesses these days rely on technology to some extent, and many are completely dependent on it. That means that when something goes wrong, they need to be able to rely on IT support services to get them back up and running as quickly...
Posted in: Managed IT
August 24th, 2022 by William Wentowski
Considering how technology has massively changed, you would think businesses would generally take the right approach towards advancement. While many companies have taken a step forward to get out of the world of Break / Fix IT and settled on the newer...
Posted in: Managed IT
July 25th, 2022 by William Wentowski
The world of technology is moving at a breakneck pace. Hence, with newer technologies and infrastructure rapidly moving in and evolving, it can be hard to keep up for any company. However, businesses require efficient IT technology and infrastructure...
Posted in: Managed IT
April 4th, 2022 by Roger Wentowski
To better serve you, our partners, and create more value BTS has made a few strategic changes. The biggest and most immediate items are VP Brian Wakefield taking over the CIO role and Larry Satterlee moving into the brand-new position of Technical Account...
Posted in: Managed IT, News
February 3rd, 2022 by Technology Assurance Group
BTS Leadership Recognized for Outstanding Achievement in Managed IT Services BIRMINGHAM, AL – BTS Technologies, a leading managed technology services provider (MTSP), announced recently that Chairman of the...
Posted in: Managed IT, Press Releases
September 23rd, 2021 by Brian Wakefield
Due to ongoing technological advancements and new business challenges cropping up now and then, business owners need to ensure that they have the best technologies in place. This is why it is essential to find a reliable and seasoned MSP (Managed Service...
Posted in: VoIP, Cyber Security, Managed IT
July 19th, 2021 by Roger Wentowski
How well has your technology, cybersecurity, or phone system been performing? Is that something you can answer, or is your IT provider not sharing the analytics and reports with you? When you run a business, knowing what is performing well or underperforming...
Posted in: Managed IT
February 12th, 2020 by William Wentowski
In the world of business, innovation is an essential key to staying successful. Any company or corporation that fails to keep up with changing technology or a fundamental shift in the industry is inevitably left in the dust by those that do. It's happened...
Posted in: Managed IT
December 13th, 2019 by Roger Wentowski
When you get IT, what are you paying for? Are you paying just to get new technology, or do you want to utilize that technology to improve your business? You may be paying too much for what you get and not getting enough of what you need....
Posted in: Managed IT
September 4th, 2019 by Roger Wentowski
Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that...
Posted in: VoIP
June 25th, 2019 by Roger Wentowski
You buy your business a new phone system in the hopes of giving yourself a distinct advantage over your local competitors. You could be trying to achieve that by increasing efficiency, quality of life, or just flat driving up profits. While all of those...
Posted in: News
February 4th, 2019 by Technology Assurance Group
BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is helping small to midsized businesses (SMBs) equip themselves with the necessary cybersecurity protections that every modern company needs to survive. Over the past,...
Posted in: Cyber Security, Press Releases
December 17th, 2018 by Brian Wakefield
If you operate a multi-location business or depend heavily on cloud-based services such as Voice over IP (VoIP), Hosted EMR, Hosted CRM, Video Conferencing, etc., chances are good you have heard of SD-WAN. The product is a hot topic among CIOs and IT...
Posted in: Managed IT
August 1st, 2018 by Brian Wakefield
No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?...
Posted in: VoIP
June 3rd, 2018 by Brian Wakefield
As a multi-site company you know the struggle of getting your disparate teams to seamlessly collaborate on a project. Well what if there was a way that you could essentially erase the distance between them and bring your teams together in one room...
Posted in: News
March 29th, 2018 by Michael Gendreau
By Michael Gendreau Being the newest member of the BTS family, I am constantly listening and observing the people and conversations around me. I came from the electrical contracting world and was like many CFOs in that the company’s Information Technology...
Posted in: Cyber Security, Managed IT
December 20th, 2017 by William Wentowski
Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...
Posted in: News
December 19th, 2017 by William Wentowski
The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT. No one ever wants to talk...
Posted in: Managed IT, News
December 19th, 2017 by William Wentowski
Oh where oh where has my wireless gone, oh where oh where can it be? Wireless working is critical. If yours is not, we can fix it. You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart...
Posted in: Managed IT, News
December 18th, 2017 by William Wentowski
It happens to all of us… Poor connection, not enough speed, can't get work done, and business is at a standstill. Call BTS for a no-cost technology review. We can solve slow internet and get you the speed you need. Call the Speed...
Posted in: Managed IT
November 2nd, 2017 by William Wentowski
With all the recent mergers and acquisitions across the communications industry, we've issued a recommendation to customers -- Beware of predatory carrier representatives out there using scare tactics! They will tell you that your provider is no longer...
Posted in: Managed IT
July 26th, 2017 by William Wentowski
As part of our larger efforts to help customers combat cyber threats, we are sharing our e-book - "5 Common Disasters that Strike Small Businesses." It is a quick overview of the, you guessed it, most common ways business data is stolen, damaged...
Posted in: Cyber Security
March 29th, 2017 by William Wentowski
Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off...
March 16th, 2017 by William Wentowski
Just like the title says, nowadays everyone expects easy and secure access to the internet and their favorite applications. This is especially important for businesses trying to get the competitive edge. Through our partnership with CloudJumper, we...
Posted in: Managed IT
July 4th, 2016 by William Wentowski
At BTS, providing state of the art telecommunications systems to our customers has been one of our goals from the start. This mission has evolved to include training, education, and support alongside the technology we provide. This mission is at the heart...
Posted in: Managed IT
November 7th, 2015 by William Wentowski
BTS recently installed a Managed IT rollout for National Real Estate Information Services of Alabama! Our Managed IT services cover everything related to your IP at a fixed cost. Not only does this get you an IT department, instead of an IT person. This...
Posted in: Managed IT
August 17th, 2015 by William Wentowski
BTS recently installed a Total Voice System for Doug Lewis Dentistry! This is an excellent solution for their business because they were paying $560 per month for 3 lines and internet; and now they are only paying $500 per month. Not only are they saving,...
Posted in: Managed IT
July 14th, 2015 by William Wentowski
Our Managed Voice Services Program (MVSP) allows our customers to take advantage of the most appropriate technology for their circumstances, while having the flexibility to make changes to their system without experiencing a significant capital outlay...
Posted in: Managed IT
June 5th, 2015 by William Wentowski
When a client comes to BTS, we believe it is important to extensively review their individual case in order to best address their needs. We recently provided The Vascular Institute of Birmingham with a new SV9100, HaaS, and Managed Voice Services Program....
Posted in: Managed IT
October 12th, 2014 by William Wentowski
We’re making our managed services more efficient, streamlined, and better for our clients’ needs. Should you notice any issues let us know! We are always looking to improve our processes to make things easier, faster, and more efficient for our Managed...
Posted in: Managed IT
September 14th, 2014 by William Wentowski
It is time to consolidate lines and bills and consider your current options! When rolling out a new phone system, it's a good time to review what connectivity is coming into the building and review everything. Consider current options that weren't previously...
Posted in: Managed IT
July 13th, 2014 by William Wentowski
We tailor our services to your needs. At BTS Technologies, it is our mission to understand our customer’s needs, wants and desires. We’re here to provide you with that competitive edge with the best technology to increase your profitability. We have...
Posted in: Managed IT
February 20th, 2014 by William Wentowski
BTS Technologies announced recently that the region’s businesses should be aware of fraudulent bills coming from companies posing as telecommunications carriers. Impersonators have been attempting to defraud organizations and BTS is determined to make...
Posted in: News
