ACES Co-Managed IT: Empowering Your Business with Strategic Technology Partnership
June 8th, 2025 by William Wentowski
The Evolution of IT Management
The increasing complexity of technology, cybersecurity threats, and the need for continuous innovation have made it difficult for many organizations to rely solely on in-house IT teams. This is where ACES Co-Managed IT comes into play, offering a revolutionary approach to IT management that combines the best of both worlds: your internal IT resources and our expert external support.
What is ACES Co-Managed IT?
ACES Co-Managed IT is a flexible and collaborative approach to IT management that allows businesses to augment their existing IT capabilities with specialized expertise from BTS Technologies. This model is designed to fill gaps in your current IT infrastructure, provide additional support during peak periods, and bring in advanced skills and technologies that may not be available in-house.
The Benefits of ACES Co-Managed IT
1. Enhanced Cybersecurity and Network Monitoring
With cyber threats becoming increasingly sophisticated, our ACES Co-Managed IT service provides your business with cutting-edge cybersecurity solutions and 24/7 network monitoring. We work alongside your internal IT team to implement robust security measures, conduct regular vulnerability assessments, and respond swiftly to potential threats.
2. Proactive 24/7 Support
Our team of experts is available round-the-clock to provide support and address any IT issues that may arise. This ensures minimal downtime and maximum productivity for your business operations. We don't just react to problems; we proactively monitor your systems to prevent issues before they occur.
3. Reliable Backup & Business Continuity
Data loss can be catastrophic for any business. Our ACES Co-Managed IT service includes comprehensive backup solutions and business continuity planning. We work with your team to implement robust backup systems, regular testing, and disaster recovery strategies to ensure your business can quickly recover from any unforeseen events.
4. HIPAA/HITECH Compliance via NIST/CIS
For businesses in the healthcare sector, compliance with HIPAA/HITECH regulations is crucial. Our co-managed IT approach ensures that your systems and processes align with these stringent requirements, using NIST and CIS frameworks as guidelines. We help you maintain compliance while focusing on your core business activities.
5. Cloud Migration Strategies
Transitioning to the cloud can be a complex process. Our experts work alongside your IT team to develop and implement effective cloud migration strategies tailored to your specific business needs. We ensure a smooth transition, minimal disruption, and maximum benefit from cloud technologies.
How ACES Co-Managed IT Works
The ACES Co-Managed IT model is designed to be flexible and adaptable to your unique business needs. Here's how it typically works:
- Assessment: We begin by conducting a comprehensive assessment of your current IT infrastructure, identifying strengths, weaknesses, and areas for improvement.
- Customized Plan: Based on the assessment, we develop a tailored co-managed IT plan that complements your existing IT capabilities and addresses your specific challenges.
- Integration: Our team seamlessly integrates with your internal IT staff, establishing clear communication channels and workflows.
- Ongoing Support: We provide continuous support, monitoring, and optimization of your IT systems, working in tandem with your in-house team.
- Regular Reviews: We conduct periodic reviews to ensure the co-managed IT solution evolves with your changing business needs.
Technology Utilization & Training
One of the key advantages of ACES Co-Managed IT is our focus on technology utilization and training. We don't just implement new technologies; we ensure that your team is fully equipped to leverage these tools effectively. Our training programs are designed to enhance the skills of your internal IT staff, empowering them to work more efficiently and innovatively.
Best-in-Class VoIP Solutions
As part of our co-managed IT services, we offer state-of-the-art VoIP solutions to enhance your business communication. Our expertise in this area stems from our rich history in telecom, dating back to our founding in 1976. We help you implement and manage VoIP systems that improve collaboration, reduce costs, and increase flexibility in your communication infrastructure.
Peerless Virtual CIO Practice
Our ACES Co-Managed IT service includes access to our virtual CIO practice. This means you benefit from high-level strategic IT guidance without the cost of hiring a full-time CIO. Our virtual CIOs work closely with your leadership team to align IT strategies with your business objectives, ensuring that technology drives your business forward.
Why Choose BTS Technologies for ACES Co-Managed IT?
At BTS Technologies, we bring over four decades of experience in technology solutions to our ACES Co-Managed IT service. Our approach is guided by our core values:
- We Solve Partner Problems: Whatever the issue - technical, process, or business-related - we work tirelessly to overcome hurdles in your business.
- We Are Process Driven: We have a clear plan and execute it with precision.
- We Are Team Players: We work collaboratively, both internally and with your team, towards shared goals.
- We Have Follow Through: We deliver on our promises, meeting deadlines and exceeding expectations.
Our partnership with Technology Assurance Group (TAG) allows us to leverage $500 million in purchasing power, ensuring you receive the best value on equipment, carrier services, and programs to control technology costs.
Embracing the Future of IT Management
ACES Co-Managed IT represents the future of IT management - a collaborative, flexible, and strategic approach that combines the strengths of internal and external IT resources. By partnering with BTS Technologies, you're not just getting IT support; you're gaining a technology partner committed to driving your business success.
In an era where technology is a critical differentiator, ACES Co-Managed IT empowers your business to stay ahead of the curve. It allows you to focus on your core competencies while we ensure your IT infrastructure is robust, secure, and aligned with your business objectives.
Ready to transform your IT management and drive your business forward? Contact BTS Technologies today to learn more about how ACES Co-Managed IT can empower your organization.
Posted in: Managed IT
