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Blog Articles for BTS Technologies

Educating Customers on the Importance of Cybersecurity Insurance

September 21st, 2022 by Brian Wakefield

A blue lock with a human hand pointing at the lock

Leading MTSP Shares How to Protect Businesses from Cybercrime BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), is educating small to mid-sized business (SMB) owners on how they can protect their organizations from the crippling...

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Posted in: Press Releases

Enhance Your Business with Actively Managed IT Services from BTS

September 15th, 2022 by Roger Wentowski

A human hand touching a screen and a robot hand touching the screen on the opposite side

The world has been relying more than ever on IT services to run their businesses and provide top-quality services to all aspects of society. Whether it's just entertainment, delivery of essentials, corporate workspace, etc., managed IT is the backbone...

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Posted in: Managed IT

Benefits of Having Both In-Office and Third-Party Managed IT

August 24th, 2022 by William Wentowski

A businessman typing on a keyboard

Considering how technology has massively changed, you would think businesses would generally take the right approach towards advancement. While many companies have taken a step forward to get out of the world of Break / Fix IT and settled on the newer...

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Posted in: Managed IT

Hybrid and Remote Working – The Working Model That Is Here To Stay

August 21st, 2022 by Brian Wakefield

Asian lady typing on a laptop.

The pandemic brought many changes, and many remained even after the world fought the viral disease. One such change was brought into the workforce: the shift towards hybrid working styles. While remote and hybrid working was in trend even before the...

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Posted in: Hybrid / Remote Workforce

Integrating Business Phone Systems to Microsoft Teams to Increase Customer Collaboration, Productivity, and Profitability

August 16th, 2022 by Roger Wentowski

User dialing numbers on a phone.

Leading MTSP Improves Communication Among Region’s Businesses BIRMINGHAM, AL – BTS Technologies, Inc. a leading managed technology services provider (MTSP), recently announced that the company is proactively integrating business phone systems...

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Posted in: Press Releases

Cyber Security - a Threat That Can Bring Your Business Down

August 12th, 2022 by Roger Wentowski

A hacker in a gray hooded sweatshirt and a face covering using a laptop to steal information

While you might have taken the strongest measures to ensure that your house remains safe and no burglar enters it, have you done the same for your business? The risk of a cyber security threat is something that we cannot deny. Over the years, with...

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Posted in: Cyber Security

VoIP - The Technology That Is About More Than Just Making Calls

August 10th, 2022 by William Wentowski

Close up of VoIP headset being held by a man leaning over a desk with a digital tablet computer.

Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several benefits to businesses and enabled them to move forward in their field. However, while many...

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Posted in: VoIP

Advantages and Misconceptions of Establishing Managed IT Services

July 25th, 2022 by William Wentowski

An IT employee using a magnifying glass with a red lock in the middle of the magnifying glass.

The world of technology is moving at a breakneck pace. Hence, with newer technologies and infrastructure rapidly moving in and evolving, it can be hard to keep up for any company. However, businesses require efficient IT technology and infrastructure...

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Posted in: Managed IT

Establishing a Proper Cyber Security Solution for Your Business

July 17th, 2022 by Brian Wakefield

Young engineer with laptop in a network server room.

The world of technology has evolved majorly over the years. However, while technology has advanced, the risk of cyber-attacks has increased too. Businesses these days function fully on computers. While protective strategies like firewall and cloud services...

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Posted in: Cyber Security

Make the Transition to a Hybrid/Remote Workforce Smooth and Easy

July 12th, 2022 by William Wentowski

Young business woman using mobile devices while seated at desk in home or casual modern office.

The post-pandemic world saw many changes compared to the life we were used to before the virus outbreak. One such change was in how we worked and the standard office functionality we were used to. Pre-pandemic people were...

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Posted in: Hybrid / Remote Workforce

Leveraging Latest Technology to Manage Networks with Apple Devices

July 6th, 2022 by Technology Assurance Group

A woman's blue eye overlaid with artificial intelligence icons and images

Leading Managed Technology Services Provider Protects IT Networks that Rely on Apple/Mac Products BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping business securely manage their...

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Posted in: Press Releases

VoIP Services to Establish Efficient and Effective Communication

July 6th, 2022 by Brian Wakefield

Person talking on a phone in front of a laptop

If you searched the web for methods of the best telecom services, there are high chances that you came across the word VoIP – possibly how you were directed towards this article. If you want to know what VoIP is, you are just at the right place....

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Posted in: VoIP

The Present and Future of the Hybrid/Remote Work Force

June 28th, 2022 by Roger Wentowski

Business woman in video conference with co-workers over laptop computer in home office.

The pandemic brought about many changes in our lives, one of them being our working styles. While many people were used to working in the office with other colleagues around, the restrictions of the pandemic did not allow it. ...

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Posted in: Hybrid / Remote Workforce

Reasons Your Business Needs Cyber Security

June 17th, 2022 by William Wentowski

Lock Icons and Binary Code Over World Map, Digital Internet Cyber Security Concept

Cyber security helps safeguard your business against any potential attacks, malicious spyware, and data losses. With the continuous evolution of technology, more businesses are shifting toward digital platforms. While this has expanded the...

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Posted in: Cyber Security

How to Compute VoIP Cost of Ownership

June 7th, 2022 by Brian Wakefield

Business technology and call center VoIP PBX concept.

Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....

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Posted in: VoIP

BTS Prepares Customers to Leverage AI to Reshape Their Businesses

June 3rd, 2022 by Technology Assurance Group

Humanoid robot using futuristic computer interface, artificial intelligence concept.

Leading MTSP Shares How Businesses Can Gain a Competitive Advantage with AI BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP) is preparing organizations to leverage artificial intelligence...

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Posted in: Press Releases

How You Can Benefit from BTS Technologies Managed IT Services

May 24th, 2022 by Brian Wakefield

Man working on data servers.

Every business needs efficient technology to keep booming. However, in the present age, with the increasing technology, the number of setbacks and problems which come with it has increased too. While companies have an IT department to do the job reasonably...

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Posted in: Managed IT

BTS Receives Outstanding Customer Satisfaction Award

May 17th, 2022 by Technology Assurance Group

Business team seated around conference table in applause.

Technology Assurance Group Recognizes BTS at Their 21st Annual TAG Convention BIRMINGHAM, AL – BTS Technologies, Inc., a leading managed technology services provider, announced today that the company received Technology Assurance Group’s top...

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Posted in: Press Releases

Hybrid Work: Its Impact and How to Manage It in Companies

May 9th, 2022 by Brian Wakefield

Woman using laptop, reclining on orange-red carpet

With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...

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Posted in: Hybrid / Remote Workforce

Picking the Right VoIP System for Your Small Business

May 3rd, 2022 by Roger Wentowski

Woman wearing yellow shirt in a call center, using VoIP headset on desktop computer

Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...

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Posted in: VoIP

The 5 C's of Cyber Security

April 25th, 2022 by William Wentowski

A smartphone, air pods, and glasses sitting on a table

Cyber security solutions are critical for all organizations, especially when you consider how critical digital and online technologies are to your day-to-day operations. Cybercrime is increasing daily, and several small companies are particularly susceptible...

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Posted in: Cyber Security

Hybrid Working—Your Complete Guide to Blended Working

April 13th, 2022 by Roger Wentowski

A women working remotely from her laptop while sitting in bed and blowing on a hot cup of coffee.

Pre-pandemic, the idea of flexible or remote working was on the rise. Nonetheless, it became a norm when the pandemic happened. This was the time when employers and employees explored the remote work culture and got familiar with it. This further led...

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Posted in: Hybrid / Remote Workforce

What Small Businesses Need to Know about Managed IT Services

April 5th, 2022 by Brian Wakefield

Silhouette of business team walking with city in background and technology concept illustration overlay.

If you run a small business, you will always look for ways to save time and money. Most business activities now take place on desktops, laptops, and mobile devices. Therefore, it is vital to have a well-configured computer network to make...

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Posted in: Managed IT

BTS Selected to Share Their Expertise at Top IT Event

April 5th, 2022 by Technology Assurance Group

Man speaking to convention space full of people with focus on a business man's back near the last row.

Leading MTSP to Offer Their Technology Knowledge to Peers Around the U.S. and Canada BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that they’ve been selected to attend...

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Posted in: Press Releases

Geo-Politics and Your IT Security

April 4th, 2022 by William Wentowski

Computer code with the words 'cyber attack, internet, crime, hackers' highlighted

When turmoil and political upheaval wreak havoc half a world away, it is easy to think that your business is safe and sound here in America. Unfortunately, that is never the case, and is when you should be revamping your cyber security and examining...

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Posted in: Cyber Security

Education and Training for New Employees

April 4th, 2022 by Brian Wakefield

E-learning education and training

New employees require substantial training in systems and processes. They likely have great skill at their position, but it doesn’t mean they know how to transfer a call or share a file on your systems. To better support new and existing employees, BTS...

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Posted in: News

Employee Spotlight - Shawn Johnson

April 4th, 2022 by Brian Wakefield

Shawn Johnson

In October of 2021 BTS welcomed aboard Shawn Johnson. Shawn serves a dual role as our new accounts receivable clerk and warehouse management; taking over the position from Terry Mayfield who retired at the end of 2021. Welcome Shawn! "My name is Shawn...

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Posted in: News

I Hate 2-Factor Authentication!

April 4th, 2022 by Kim Reynolds

Multifactor authentication technology concept

Yep, that was me a couple of years ago. I got the company email saying that we would now have to “authenticate” via mobile device to access our corporate systems. Why in the world are the technical people making things more difficult????? Well, if...

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Posted in: Managed IT

News from around the BTS Office

April 4th, 2022 by Roger Wentowski

Employees jumping in the air cheering

BEST Relaunch We are relaunching our BEST volunteer program after a short hiatus due to pandemic and the monumental effort put in for Computer 4 Kids. At the end of 2019 (and program launch) we had contributed 20 hours to the Central Alabama Foodbank...

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Posted in: News

Shake Ups, Changes, and All-Around Good Moves!

April 4th, 2022 by Roger Wentowski

Businessman's hand drawing a clock on a whiteboard with text 'Time For Change'

To better serve you, our partners, and create more value BTS has made a few strategic changes. The biggest and most immediate items are VP Brian Wakefield taking over the CIO role and Larry Satterlee moving into the brand-new position of Technical Account...

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Posted in: Managed IT, News

Why Your Business Should Opt for Managed IT Services in 2022

March 29th, 2022 by Brian Wakefield

Mature businessman looking at notepad shown by female colleague with a man sitting in background. Business people working together in office.

Small and Medium-sized companies have consistently been affected by the ever-changing and challenging market requirements, constantly evolving technologies, all-consuming threats, and reduced funding forced the closure of a slew of businesses....

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Posted in: Managed IT

Benefits of Using a VoIP System for Small Businesses

March 23rd, 2022 by Roger Wentowski

Man sitting in home office talking into a mobile phone

Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizations have realized the significance of VoIP systems and have switched from traditional phones...

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Posted in: VoIP

BTS Protects Customers from Data Breaches and Cyberthreats with Password Management

March 16th, 2022 by Technology Assurance Group

Image of padlock made out of negative space in binary code with 'password' in red.

Leading MTSP Shares Most Common Cause of Cyberattacks and How to Secure Any Organization BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is protecting customers from the leading cause of...

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Posted in: Press Releases

Mistakes to Avoid When Working with a Managed IT Services Provider

March 15th, 2022 by Brian Wakefield

Double exposure of business people shaking hands with city skyline background.

Small and medium-sized business owners often choose to outsource their IT services for all the right reasons. Not only does it help them get instant access to the best technologies and a qualified team of IT experts that supervise their...

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Posted in: Cyber Security, Managed IT

How to Lead a Remote Workforce Effectively?

March 14th, 2022 by Brian Wakefield

Freelancer working at home on a laptop, with photos on the screen

One of the biggest changes that businesses experienced during the pandemic was the introduction of the hybrid or remote work model. Initially, it was introduced to ensure the safety of the staff and clients; however, post-pandemic, it has become a growing...

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Posted in: Hybrid / Remote Workforce

Why Your Business Needs Cyber Security

February 22nd, 2022 by William Wentowski

A hooded figure typing on two keyboards, with the word 'VULNERABILITY' hovering over them.

Cyber security helps safeguard your business against potential attacks, malicious spyware, and data losses. With the continuous evolution of technology, more businesses are shifting toward digital platforms. While this has expanded the target audience,...

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Posted in: Cyber Security

Top VoIP Features for Small Businesses

February 14th, 2022 by Roger Wentowski

A close up view of a business phone on a blue background

Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages that best suit your business needs and help you achieve your goals. As the demand for VoIP...

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Posted in: VoIP

Cyber Security - Pros and Cons

February 7th, 2022 by William Wentowski

Different users on a tablet, laptop and mobile phone.

Everything humans do now is recorded in digital form, and this data may either be beneficial or harmful depending on how it is used. When it comes to the digital trace, there's a lot of common ground to draw on. This article will help you understand...

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Posted in: Cyber Security

Roger Wentowski Wins Lifetime Achievement Award Among National Organization

February 3rd, 2022 by Technology Assurance Group

Close up of business person's hand holding up a gold trophy.

BTS Leadership Recognized for Outstanding Achievement in Managed IT Services BIRMINGHAM, AL – BTS Technologies, a leading managed technology services provider (MTSP), announced recently that Chairman of the...

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Posted in: Managed IT, Press Releases

Investing in Cyber Security Solutions Will Benefit Your Business

January 31st, 2022 by Brian Wakefield

Digital Render of Electronic Chip, Technology and Cyber Security Solution Concept

Cyber security solutions are essential for businesses, especially given the importance of digital and internet technology in day-to-day functioning. Cybercrime is on the rise, and numerous small businesses are particularly vulnerable owing to a lack...

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Posted in: Cyber Security

BTS Announces Substantial Increase in IT Spending to Come in 2022

January 27th, 2022 by Technology Assurance Group

Man and woman IT technicians with tablet monitoring data in server room.

Leading Managed Technology Services Provider Shares Significant Findings About IT Growth BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), recently shared that IT research and consulting...

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Posted in: Cyber Security, Managed IT, Press Releases

Benefits of Outsourcing IT Support to a Managed Service Provider

January 24th, 2022 by Brian Wakefield

User relaxing in front of a laptop.

Managed IT Services have become more and more popular every year. Increasing productivity and creating relevant insights through data are two ways that technology makes modern-day business feasible. Your networks serve as a repository for information...

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Posted in: Managed IT

Why Healthcare Facilities Should Strengthen Their Cyber Security

January 23rd, 2022 by William Wentowski

Doctor Taking Blood Pressure of The Patient.

Healthcare companies continuously face cyber threats that increases the safety risk of their patient information. Unfortunately, many healthcare leaders view cyber security as a technical issues that must be dealt with by the IT department. The importance...

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Posted in: Cyber Security

How to Select the Best VoIP Partner?

January 13th, 2022 by Brian Wakefield

A man getting flustered on the phone at his desk with other people working in the background.

Successful partnerships last for years. These are only possible when you invest time and energy into finding the right service provider for your business. In this post, that's precisely what we will help you with. We will provide you with the best tips...

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Posted in: VoIP

Preparing SMBs to Seamlessly Adopt Windows 11

January 13th, 2022 by Technology Assurance Group

People on computers.

Leading MTSP Increases Their Customers’ Productivity with New Microsoft Applications BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is preparing small to mid-sized businesses (SMBs) to upgrade their operating...

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Posted in: Cyber Security, Press Releases

How to Identify a Phishing Attack?

January 6th, 2022 by William Wentowski

Stylized depiction of a phishing attack hooking a user's login credentials

Did you know that 96 percent of phishing attacks are carried via email? The other three percent are carried through phone or malicious websites. According to a research study, one in every 4,200 emails is phishing emails. Moreover, a report by iC3 shows...

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Posted in: Cyber Security


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