Technology Services
Our tech is available 24/7/365 with an industry leading service level. No matter your IT need or level of knowledge, BTS Managed IT will help you. Below are the key areas we cover:
- Managed IT Services: We provide comprehensive cyber security (ransomware, malware, virus) protection and detection, content filtering, 24x7 monitoring, and everything else needed to provide maximum uptime and efficiency.
- VoIP Phones: Innovative Cloud communications solutions that increase efficiency and flexibility.
- Cloud Complete: Keep your data backed up, secure and accessible from any location at any time by leveraging Microsoft Azure and BTS' excellent support.
- Expert Helpdesk: Around the clock support from friendly experts whenever IT troubles strike.
Managed IT Support
Whether the server is in your office or in the cloud, companies that partner with BTS Technologies know that their information is safe and secure with the experts. Your IT infrastructure is only as reliable as the servers we support, so we commit to continuous, around the clock monitoring and remediation with our industry leading solutions.
BTS Managed IT helps businesses in Homewood, Alabama stay ahead of their problems and their competition. Remediation before major problems, IT Service when you need it, and technology that supports growth.
Desktop Support
Computers need support. It is essential for all business. From the latest security updates, to uptime and accessibility, BTS Managed IT aligns processes and makes you more efficient. Managed IT Services includes network monitoring, change control, malware prevention, and much more. Additionally, our solutions are backed by our industry leading Service Level Agreement (SLA) and friendly, live answer Helpdesk.
Unequaled Customer Service
BTS knows that Homewood, Alabama businesses require a secure, stable, and knowledgeable IT partner. Our team will help your company grow through secure, managed solutions.
One of our Core Values is that we are problem solvers. We start by fitting your company with the best solution, fix any problems in a timely manner, all while integrating the services you need. We keep you ahead on the competition by implementing the technologies that you require to grow.
We know our service has no equal in Homewood, Alabama. Our expert staff will earn your business every day. That is why we offer our services with no contract and our Satisfaction Guarantee.
Satisfaction Guarantee
As the technology leader in Homewood, we know what it takes to earn your business and make you grow. However, if we ever get it wrong, and you are unhappy with the relationship between our companies within the first 6 months and wish to change providers BTS will refund 100% of our implementation costs and ensure a smooth transition.
