March 17th, 2025 by Brian Wakefield
The Evolution of Business Communication Effective communication isn't just important - it's critical for success. As organizations increasingly embrace digital transformation, the need for flexible, reliable, and sophisticated communication solutions...
Posted in: Solutions
February 18th, 2025 by William Wentowski
Effective communication is more crucial than ever. As companies adapt to remote work, hybrid models, and global collaboration, the need for reliable, feature-rich communication systems has skyrocketed. Enter TotalVoice+, the cutting-edge VoIP solution...
Posted in: Managed IT
February 6th, 2025 by Brian Wakefield
Why VoIP is the Future of Business Telephony Effective communication is more critical than ever. As technology continues to evolve, so do the ways we connect with colleagues, clients, and partners. One of the most significant advancements in recent...
Posted in: VoIP
February 4th, 2025 by Brian Wakefield
Leading Managed Technology Services Provider Guides Small to Mid-Sized Businesses Through an Innovative Technology Budget and Roadmap Process BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), has introduced a strategic...
Posted in: Press Releases
January 20th, 2025 by William Wentowski
Effective communication is more crucial than ever. As technology continues to evolve, so do the tools we use to connect with clients, colleagues, and partners. Enter Total Voice+, a groundbreaking solution that's changing the game for businesses of...
Posted in: Solutions
January 16th, 2025 by Brian Wakefield
Unleashing the Power of Flexible, Integrated, and Expert-Driven VoIP Solutions Effective communication is the cornerstone of success in any business. As technology continues to evolve, so too must our communication systems. Enter TotalVoice - the cutting-edge...
Posted in: Managed IT
December 20th, 2024 by William Wentowski
Leading Managed Technology Services Provider Accelerates Customer Productivity and Profitability BIRMINGHAM, AL ‐ BTS a leading managed technology services provider (MTSP), announced the expansion of its Strategic Business Reviews (SBR), designed...
Posted in: Press Releases
November 20th, 2024 by Brian Wakefield
In today's digital age, cyber threats are an ever-present reality for businesses of all sizes. From data breaches and malware attacks to phishing scams and ransomware incidents, the risks posed by cybercriminals are constantly evolving. At BTS Technologies,...
Posted in: Cyber Security
November 17th, 2024 by Roger Wentowski
As a business owner or manager, you lie awake at night worrying about protecting your critical data and keeping your operations running in the face of a potential disaster. Data loss can ruin a company - in fact, a staggering 80% of businesses that...
Posted in: Cyber Security
November 1st, 2024 by William Wentowski
In today's fast-paced business landscape, technology has become an indispensable ally, enabling organizations to streamline operations, enhance productivity, and unlock new growth opportunities. However, managing and maintaining a robust IT infrastructure...
Posted in: Managed IT
October 16th, 2024 by William Wentowski
In the ever-evolving digital landscape, where cyber threats are becoming increasingly sophisticated and pervasive, maintaining robust security measures is no longer an option - it's an imperative. At BTS Technologies, we understand the gravity of this...
Posted in: Managed IT
October 16th, 2024 by Brian Wakefield
Imagine starting your day with a cup of coffee, ready to tackle your to-do list, when an email that appears to be from a trusted partner lands in your inbox. It looks legitimate, but hidden within is a phishing trap set by cybercriminals. This...
Posted in: Cyber Security
October 10th, 2024 by Jason Thompson
You might be thinking that you’ve done everything to protect your business from cyberthreats. You have the most advanced security solutions to defend against external threats, but are you equally protected against internal threats? Knowingly or...
Posted in: Cyber Security
October 10th, 2024 by Roger Wentowski
Leading Managed Technology Services Provider (MTSP) Is at the Forefront of Protecting the Region’s Organizations BIRMINGHAM, AL ‐ BTS a leading managed technology services provider (MTSP), proudly announced the deployment of advanced vulnerability...
Posted in: Press Releases
October 1st, 2024 by Roger Wentowski
In today's digital landscape, where businesses rely heavily on interconnected systems and applications, network monitoring has become a critical necessity. At BTS Technologies, we understand the pivotal role that network monitoring plays in ensuring...
Posted in: Network Monitoring
September 19th, 2024 by William Wentowski
In the ever-evolving landscape of business, effective communication has emerged as the cornerstone of success. At BTS, we understand that staying ahead in today's fast-paced world requires more than just cutting-edge technology; it demands a comprehensive...
Posted in: Solutions
September 17th, 2024 by William Wentowski
Whether you’re a small business or a multinational corporation, your success hinges on the integrity and availability of critical data. Every transaction, customer interaction and strategic decision relies on this precious asset. As your dependence...
Posted in: News
September 5th, 2024 by William Wentowski
Leading MTSP Enhances Communications for Local Organizations BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider, has announced their comprehensive suite of integrations designed to supercharge VoIP communications for businesses...
Posted in: Press Releases
August 16th, 2024 by William Wentowski
As a business owner, you understand the importance of data backup. You've set up regular backups of your critical data to an external hard drive or cloud storage. But did you know that simply having backups isn't enough? According to startling statistics,...
Posted in: Managed IT
August 6th, 2024 by William Wentowski
In the fast-paced and ever-evolving world of modern business, technology has become an indispensable tool for success. However, managing and leveraging technology effectively can be a daunting task, often requiring specialized expertise and resources...
Posted in: Solutions
August 2nd, 2024 by Brian Wakefield
If you're looking to take your Microsoft Teams experience to new heights, TotalVoice+ from BTS Technologies is the solution you've been waiting for. This innovative offering seamlessly integrates with Microsoft Teams, unlocking a world of advanced features...
Posted in: Solutions
July 20th, 2024 by William Wentowski
Managing IT for small teams can be a daunting task, often leading to resource constraints and operational inefficiencies. Introducing ACES Co-Managed IT from BTS Technologies, a solution designed to streamline your IT operations, enhance security,...
Posted in: Managed IT
July 3rd, 2024 by William Wentowski
Leading MTSP Takes a Proactive Approach to Securing Valuable Information BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider, has announced the launch of a comprehensive program designed to backup Microsoft 365 for small to mid-sized...
Posted in: Press Releases
May 28th, 2024 by William Wentowski
As a Client Chief Information Officer (CIO) at BTS Technologies, I have a front-row seat to the rapidly changing world of cybersecurity. The landscape is evolving at an unprecedented pace, and staying ahead of the curve is not just a necessity—it’s a...
Posted in: Cyber Security
May 20th, 2024 by Roger Wentowski
In today's rapidly evolving business landscape, the role of Information Technology (IT) has become increasingly crucial for organizations of all sizes. However, managing an in-house IT department can be a daunting task, often requiring substantial investments...
Posted in: Managed IT
May 16th, 2024 by William Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows voice communications to be transmitted over the internet or a private data network. Unlike traditional phone systems, VoIP eliminates the need for dedicated phone lines, offering a more...
Posted in: VoIP
May 3rd, 2024 by William Wentowski
In today's interconnected world, where digital technology permeates every aspect of our lives, the importance of cyber security cannot be overstated. A single data breach or cyber attack can have far-reaching consequences, compromising sensitive...
Posted in: Cyber Security
April 22nd, 2024 by William Wentowski
In today's fast-paced business environment, communication is the backbone of success. Voice over Internet Protocol (VoIP) has emerged as a fundamental tool for businesses looking to enhance their communication systems. This technology offers...
Posted in: VoIP
April 17th, 2024 by William Wentowski
In the digital age, ensuring the safety and integrity of data has become paramount for individuals and businesses alike. Cloud security emerges as a key player in this arena, offering robust solutions that strengthen our defense against cyber threats....
Posted in: Cyber Security
April 5th, 2024 by William Wentowski
Businesses rely heavily on technology to operate efficiently and effectively. Technology plays a pivotal role in nearly every aspect of modern business, from managing internal processes to interacting with customers. As a result, having an...
Posted in: Managed IT
April 4th, 2024 by William Wentowski
Leading MTSP to Collaborate with Industry Thought Leaders at Technology Assurance Group’s 23rd Annual Convention BIRMINGHAM, AL ‐ BTS Technologies, Inc., a leading managed technology services provider, has received an exclusive invitation to attend...
Posted in: Press Releases
March 26th, 2024 by William Wentowski
Leading MTSP Educates Businesses on How to Harness the Power of AI BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), is reporting on the everchanging trends of AI and how they will impact the workplace. As with any technology,...
Posted in: Press Releases
March 1st, 2024 by William Wentowski
The efficiency and security of your network infrastructure are paramount to the success of your business. As technology evolves and cyber threats become increasingly sophisticated, keeping your network up-to-date and well-maintained is essential....
Posted in: Solutions, Network Monitoring
February 6th, 2024 by William Wentowski
Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today they’ve launched...
Posted in: Press Releases
February 5th, 2024 by William Wentowski
Organizations continually seek ways to enhance operational efficiency, reduce costs, and stay ahead of competition. Recognizing the need for businesses to enhance flexibility, security, and productivity while minimizing downtime, BTS Technologies...
Posted in: Managed IT
January 10th, 2024 by William Wentowski
Leading Managed Technology Services Provider Drives Productivity and Employee Satisfaction BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today new solutions to enhance the mobile work experience for small...
Posted in: Press Releases
December 18th, 2023 by William Wentowski
Cloud computing is a significant shift in how businesses view IT resources. It allows for the use of a hosted service that provides an online facility for data storage, databases, and networks. Cloud computing enables remote devices and physical...
Posted in: Solutions
December 7th, 2023 by William Wentowski
In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...
Posted in: Solutions
November 16th, 2023 by William Wentowski
According to research done by IDC, the amount of data created worldwide will reach 163 zettabytes by 2025, and only those businesses that can harness and process these large amounts of data will have an edge over the competition. So, the question...
Posted in: Managed IT
November 14th, 2023 by William Wentowski
Leading MTSP Helps Organizations Benefit by Moving Their Network Into the Cloud BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today that the company has accelerated the adoption of Microsoft Azure cloud services...
Posted in: Press Releases
October 19th, 2023 by William Wentowski
During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...
Posted in: Solutions
September 18th, 2023 by William Wentowski
In today's fast-paced and highly competitive business environment, efficient and reliable information technology (IT) infrastructure is crucial for the success of any organization. However, many businesses struggle with the challenges of managing...
Posted in: Solutions
August 2nd, 2023 by William Wentowski
Businesses and organizations today are faced with the critical task of protecting their sensitive data and ensuring the integrity of their IT infrastructure. The constant threat of cyber-attacks, data breaches, and other security vulnerabilities...
Posted in: Managed IT
July 3rd, 2023 by William Wentowski
In today's rapidly evolving technological landscape, businesses heavily rely on robust IT infrastructure to maintain productivity, drive innovation, and ensure seamless operations. As organizations continue to expand their digital footprint,...
Posted in: Managed IT
July 1st, 2023 by William Wentowski
Many organizations have implemented a hybrid IT environment as an effective way to reduce the cost of maintaining a complex internal network. A hybrid IT environment combines on-premise hardware and software with cloud-based solutions,...
Posted in: Hybrid / Remote Workforce
June 17th, 2023 by William Wentowski
Effective communication is paramount to success in today's fast-paced and interconnected business landscape. As traditional phone systems become increasingly outdated, businesses are turning to Voice over Internet Protocol (VoIP) as a modern...
Posted in: VoIP
May 19th, 2023 by Brian Wakefield
Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger relationships, and ultimately increase job satisfaction and improve performance outcomes....
Posted in: VoIP
April 28th, 2023 by Roger Wentowski
The rise of COVID-19 has brought an unprecedented disruption to the way businesses operate, as many companies are now transitioning to remote models. As organizations move away from traditional office settings, cloud solutions can provide a great resource...
Posted in: Hybrid / Remote Workforce
April 3rd, 2023 by Roger Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...
Posted in: Solutions
March 2nd, 2023 by William Wentowski
The advent of telecommunications has paved the way for better, more cost-effective communication solutions. One such feature is Voice over Internet Protocol or VoIP telephone systems. Simply put, VoIP is a new-age technology that allows users to make...
Posted in: VoIP
January 27th, 2023 by Brian Wakefield
VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receiving phone calls over the internet, in which analog audio signals are converted into digital...
Posted in: VoIP
December 15th, 2022 by William Wentowski
When it comes to staying competitive in the modern business world, having a reliable VoIP solution is essential. Unfortunately, many companies find that their existing VoIP solutions don't meet their needs or have become outdated. If you experience...
Posted in: VoIP
November 18th, 2022 by William Wentowski
The modern workplace is evolving. With advances in technology, more and more employees are working remotely. According to a study by GlobalWorkplaceAnalytics.com, 70 percent of the workforce telecommutes at least occasionally, while 53 percent telecommute...
Posted in: Managed IT
October 12th, 2022 by Brian Wakefield
Businesses are adopting technology that benefits them by improving efficiency and reducing costs. We all know that communication is one of the most integral parts of any business, without which the right decisions cannot be made, and matters...
Posted in: VoIP
August 10th, 2022 by William Wentowski
Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several benefits to businesses and enabled them to move forward in their field. However, while many...
Posted in: VoIP
July 6th, 2022 by Brian Wakefield
If you searched the web for methods of the best telecom services, there are high chances that you came across the word VoIP – possibly how you were directed towards this article. If you want to know what VoIP is, you are just at the right place....
Posted in: VoIP
June 7th, 2022 by Brian Wakefield
Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....
Posted in: VoIP
May 9th, 2022 by Brian Wakefield
With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...
Posted in: Hybrid / Remote Workforce
May 3rd, 2022 by Roger Wentowski
Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...
Posted in: VoIP
February 14th, 2022 by Roger Wentowski
Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages that best suit your business needs and help you achieve your goals. As the demand for VoIP...
Posted in: VoIP
October 27th, 2021 by Roger Wentowski
Due to the pandemic, many organizations have restructured how they work to adapt to the new norm and keep their business afloat. One of the changes includes a remote or hybrid working model As companies adjust to remote staffing, managing them successfully...
Posted in: Hybrid / Remote Workforce
September 14th, 2021 by Roger Wentowski
Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...
Posted in: Hybrid / Remote Workforce
August 31st, 2021 by Roger Wentowski
As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon,...
Posted in: VoIP
May 29th, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...
Posted in: Hybrid / Remote Workforce, Press Releases
February 22nd, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...
Posted in: Hybrid / Remote Workforce, Press Releases
January 15th, 2021 by Roger Wentowski
The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...
Posted in: Managed IT, Hybrid / Remote Workforce
July 23rd, 2020 by Roger Wentowski
Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...
Posted in: VoIP, Hybrid / Remote Workforce
March 9th, 2020 by Technology Assurance Group
BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...
Posted in: Hybrid / Remote Workforce, Press Releases
September 14th, 2019 by Kim Reynolds
One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...
Posted in: News
February 12th, 2019 by Brian Wakefield
At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...
Posted in: VoIP
September 24th, 2018 by Brian Wakefield
The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the...
Posted in: News
December 20th, 2017 by William Wentowski
Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...
Posted in: News
