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Blog Articles for BTS Technologies

How to Compute VoIP Cost of Ownership

June 7th, 2022 by Brian Wakefield

Business technology and call center VoIP PBX concept.

Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....

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Posted in: VoIP

Hybrid Work: Its Impact and How to Manage It in Companies

May 9th, 2022 by Brian Wakefield

Woman using laptop, reclining on orange-red carpet

With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...

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Posted in: Hybrid / Remote Workforce

Picking the Right VoIP System for Your Small Business

May 3rd, 2022 by Roger Wentowski

Woman wearing yellow shirt in a call center, using VoIP headset on desktop computer

Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...

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Posted in: VoIP

Top VoIP Features for Small Businesses

February 14th, 2022 by Roger Wentowski

A close up view of a business phone on a blue background

Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages that best suit your business needs and help you achieve your goals. As the demand for VoIP...

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Posted in: VoIP

5 Tips for Managing Remote Staff Successfully

October 27th, 2021 by Roger Wentowski

A young man working remotely using a laptop in his home office

Due to the pandemic, many organizations have restructured how they work to adapt to the new norm and keep their business afloat. One of the changes includes a remote or hybrid working model As companies adjust to remote staffing, managing them successfully...

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Posted in: Hybrid / Remote Workforce

4 Things You Can do to Provide Remote Teams Social Support

September 14th, 2021 by Roger Wentowski

Smiling distance employee in smart watch against laptop at home. Remote work, work from home, telecommute concept.

Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...

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Posted in: Hybrid / Remote Workforce

Landline vs VoIP: 4 Key Considerations

August 31st, 2021 by Roger Wentowski

Four call center employees working in the same room at different desks

As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon,...

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Posted in: VoIP

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

May 29th, 2021 by Technology Assurance Group

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...

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Posted in: Hybrid / Remote Workforce, Press Releases

Helping Businesses Shift from Survival Mode to Strategic Growth Mode

February 22nd, 2021 by Technology Assurance Group

Graph displaying data as it continues to grow

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...

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Posted in: Hybrid / Remote Workforce, Press Releases

BTS Technologies Provides Secure Managed IT Services

January 15th, 2021 by Roger Wentowski

A mechanical gear in the background with shadowed business people walking in the foreground

The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...

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Posted in: Managed IT, Hybrid / Remote Workforce

How a VoIP Phone System Can Empower Your Remote Workforce

July 23rd, 2020 by Roger Wentowski

A person holding a smartphone, with an image of a globe in the foreground with dots being connected by curved lines to represent connections

Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...

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Posted in: VoIP, Hybrid / Remote Workforce

Leverage the Power of Microsoft Teams to Collaborate More Effectively

March 9th, 2020 by Technology Assurance Group

Four business people collaborating with coworkers via video conference

BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...

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Posted in: Hybrid / Remote Workforce, Press Releases

"It's Too Expensive!" and Underselling Your Value

September 14th, 2019 by Kim Reynolds

Keep calm and stop underselling yourself

One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...

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Posted in: News

Don’t Stress Out Your Customers

February 12th, 2019 by Brian Wakefield

Phone in hand and finger on keypad ready to dial

At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...

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Posted in: VoIP

The Pedius App: Bridging the Gap in Communications for Deaf People

September 24th, 2018 by Brian Wakefield

Screenshot of Pedius app

The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the...

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Posted in: News

State of the Union for Technology in 2018

December 20th, 2017 by William Wentowski

technology

Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...

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Posted in: News


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