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Blog Articles for BTS Technologies

Ensure Your Network Is Up to Date with Essentials Care

March 1st, 2024 by William Wentowski

A person in a button up shirt and tie standing in front of network hardware

The efficiency and security of your network infrastructure are paramount to the success of your business. As technology evolves and cyber threats become increasingly sophisticated, keeping your network up-to-date and well-maintained is essential....

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Posted in: Solutions, Network Monitoring

Launching New Cybersecurity Insurance Program with techrug to Protect Local Businesses

February 6th, 2024 by William Wentowski

Cybersecurity Program

Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today they’ve launched...

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Posted in: Press Releases

Migrate Operations to the Cloud with Cloud Complete

February 5th, 2024 by William Wentowski

A hond under a chalk drawn cloud connected to different technologies

Organizations continually seek ways to enhance operational efficiency, reduce costs, and stay ahead of competition. Recognizing the need for businesses to enhance flexibility, security, and productivity while minimizing downtime, BTS Technologies...

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Posted in: Managed IT

BTS Improves Mobile Work Experience for Small to Mid-Sized Businesses

January 10th, 2024 by William Wentowski

Businessman working

Leading Managed Technology Services Provider Drives Productivity and Employee Satisfaction BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today new solutions to enhance the mobile work experience for small...

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Posted in: Press Releases

How Does Microsoft Cloud Solution Benefit Your Business?

December 18th, 2023 by William Wentowski

A hadn reaching up to grab one of a few cloud icons

Cloud computing is a significant shift in how businesses view IT resources. It allows for the use of a hosted service that provides an online facility for data storage, databases, and networks. Cloud computing enables remote devices and physical...

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Posted in: Solutions

Benefits of Zultys Contact Center

December 7th, 2023 by William Wentowski

A group of employees each answering their office phones

In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...

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Posted in: Solutions

How Actively Managed IT Benefits Your Business

November 16th, 2023 by William Wentowski

A hand operating a tablet

According to research done by IDC, the amount of data created worldwide will reach 163 zettabytes by 2025, and only those businesses that can harness and process these large amounts of data will have an edge over the competition. So, the question...

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Posted in: Managed IT

BTS Accelerates the Adoption of Microsoft Azure Among Local Businesses

November 14th, 2023 by William Wentowski

Microsoft Azure

Leading MTSP Helps Organizations Benefit by Moving Their Network Into the Cloud BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today that the company has accelerated the adoption of Microsoft Azure cloud services...

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Posted in: Press Releases

Improve Communication with VoIP

October 19th, 2023 by William Wentowski

Workers with headsets at their desks

During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...

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Posted in: Solutions

How Reserve IT Can Benefit Your Business

September 18th, 2023 by William Wentowski

A green button on a keyboard that reads IT Support

In today's fast-paced and highly competitive business environment, efficient and reliable information technology (IT) infrastructure is crucial for the success of any organization. However, many businesses struggle with the challenges of managing...

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Posted in: Solutions

Improve Security Essential Care with Managed IT

August 2nd, 2023 by William Wentowski

Learn how Managed IT services can help improve your security

Businesses and organizations today are faced with the critical task of protecting their sensitive data and ensuring the integrity of their IT infrastructure. The constant threat of cyber-attacks, data breaches, and other security vulnerabilities...

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Posted in: Managed IT

Support Your Existing IT Team with Essential Care IT Services

July 3rd, 2023 by William Wentowski

A team conducting essential care IT services

In today's rapidly evolving technological landscape, businesses heavily rely on robust IT infrastructure to maintain productivity, drive innovation, and ensure seamless operations. As organizations continue to expand their digital footprint,...

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Posted in: Managed IT

Improve Your Existing Hybrid IT Environment with Essential Care

July 1st, 2023 by William Wentowski

Learn how essential care can improve your existing hybrid IT environment

Many organizations have implemented a hybrid IT environment as an effective way to reduce the cost of maintaining a complex internal network. A hybrid IT environment combines on-premise hardware and software with cloud-based solutions,...

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Posted in: Hybrid / Remote Workforce

The Signs Your Business Should Use VoIP

June 17th, 2023 by William Wentowski

Learn why your business should be using VoIP solutions

Effective communication is paramount to success in today's fast-paced and interconnected business landscape. As traditional phone systems become increasingly outdated, businesses are turning to Voice over Internet Protocol (VoIP) as a modern...

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Posted in: VoIP

How VoIP Increases Communications and Collaboration

May 19th, 2023 by Brian Wakefield

A woman using her cellphone to video conference with a businessman

Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger relationships, and ultimately increase job satisfaction and improve performance outcomes....

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Posted in: VoIP

Support Remote Work with Cloud Solutions

April 28th, 2023 by Roger Wentowski

A man working from home while video conferencing with colleagues

The rise of COVID-19 has brought an unprecedented disruption to the way businesses operate, as many companies are now transitioning to remote models. As organizations move away from traditional office settings, cloud solutions can provide a great resource...

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Posted in: Hybrid / Remote Workforce

How VoIP Improves Business Efficiency

April 3rd, 2023 by Roger Wentowski

A modern office phone on a desk, with a cellphone and pen next to it

Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...

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Posted in: Solutions

The Benefits of VoIP Phone Systems

March 2nd, 2023 by William Wentowski

A man using his cellphone with a graphic overlaid of people icons

The advent of telecommunications has paved the way for better, more cost-effective communication solutions. One such feature is Voice over Internet Protocol or VoIP telephone systems. Simply put, VoIP is a new-age technology that allows users to make...

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Posted in: VoIP

How VoIP Increases Your Business Productivity

January 27th, 2023 by Brian Wakefield

A man in a business suit pointing at digital hexagons

VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receiving phone calls over the internet, in which analog audio signals are converted into digital...

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Posted in: VoIP

The Signs You Should Upgrade Your VoIP Solution

December 15th, 2022 by William Wentowski

A woman working in a call center using a headset and a laptop and wearing a gray turtleneck

When it comes to staying competitive in the modern business world, having a reliable VoIP solution is essential. Unfortunately, many companies find that their existing VoIP solutions don't meet their needs or have become outdated. If you experience...

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Posted in: VoIP

What Is a Hybrid/Remote Workforce?

November 18th, 2022 by William Wentowski

A man wearing a gray blazer and working remotely

The modern workplace is evolving. With advances in technology, more and more employees are working remotely. According to a study by GlobalWorkplaceAnalytics.com, 70 percent of the workforce telecommutes at least occasionally, while 53 percent telecommute...

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Posted in: Managed IT

Why Communicating through VoIP Is a Smarter Approach

October 12th, 2022 by Brian Wakefield

Illustration of Earth on dark background with network connection rings around the planet.

Businesses are adopting technology that benefits them by improving efficiency and reducing costs. We all know that communication is one of the most integral parts of any business, without which the right decisions cannot be made, and matters...

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Posted in: VoIP

VoIP - The Technology That Is About More Than Just Making Calls

August 10th, 2022 by William Wentowski

Close up of VoIP headset being held by a man leaning over a desk with a digital tablet computer.

Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several benefits to businesses and enabled them to move forward in their field. However, while many...

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Posted in: VoIP

VoIP Services to Establish Efficient and Effective Communication

July 6th, 2022 by Brian Wakefield

Person talking on a phone in front of a laptop

If you searched the web for methods of the best telecom services, there are high chances that you came across the word VoIP – possibly how you were directed towards this article. If you want to know what VoIP is, you are just at the right place....

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Posted in: VoIP

How to Compute VoIP Cost of Ownership

June 7th, 2022 by Brian Wakefield

Business technology and call center VoIP PBX concept.

Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....

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Posted in: VoIP

Hybrid Work: Its Impact and How to Manage It in Companies

May 9th, 2022 by Brian Wakefield

Woman using laptop, reclining on orange-red carpet

With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...

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Posted in: Hybrid / Remote Workforce

Picking the Right VoIP System for Your Small Business

May 3rd, 2022 by Roger Wentowski

Woman wearing yellow shirt in a call center, using VoIP headset on desktop computer

Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...

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Posted in: VoIP

Top VoIP Features for Small Businesses

February 14th, 2022 by Roger Wentowski

A close up view of a business phone on a blue background

Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages that best suit your business needs and help you achieve your goals. As the demand for VoIP...

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Posted in: VoIP

5 Tips for Managing Remote Staff Successfully

October 27th, 2021 by Roger Wentowski

A young man working remotely using a laptop in his home office

Due to the pandemic, many organizations have restructured how they work to adapt to the new norm and keep their business afloat. One of the changes includes a remote or hybrid working model As companies adjust to remote staffing, managing them successfully...

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Posted in: Hybrid / Remote Workforce

4 Things You Can do to Provide Remote Teams Social Support

September 14th, 2021 by Roger Wentowski

Smiling distance employee in smart watch against laptop at home. Remote work, work from home, telecommute concept.

Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...

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Posted in: Hybrid / Remote Workforce

Landline vs VoIP: 4 Key Considerations

August 31st, 2021 by Roger Wentowski

Four call center employees working in the same room at different desks

As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon,...

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Posted in: VoIP

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

May 29th, 2021 by Technology Assurance Group

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...

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Posted in: Hybrid / Remote Workforce, Press Releases

Helping Businesses Shift from Survival Mode to Strategic Growth Mode

February 22nd, 2021 by Technology Assurance Group

Graph displaying data as it continues to grow

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...

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Posted in: Hybrid / Remote Workforce, Press Releases

BTS Technologies Provides Secure Managed IT Services

January 15th, 2021 by Roger Wentowski

A mechanical gear in the background with shadowed business people walking in the foreground

The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...

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Posted in: Managed IT, Hybrid / Remote Workforce

How a VoIP Phone System Can Empower Your Remote Workforce

July 23rd, 2020 by Roger Wentowski

A person holding a smartphone, with an image of a globe in the foreground with dots being connected by curved lines to represent connections

Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...

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Posted in: VoIP, Hybrid / Remote Workforce

Leverage the Power of Microsoft Teams to Collaborate More Effectively

March 9th, 2020 by Technology Assurance Group

Four business people collaborating with coworkers via video conference

BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...

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Posted in: Hybrid / Remote Workforce, Press Releases

"It's Too Expensive!" and Underselling Your Value

September 14th, 2019 by Kim Reynolds

Keep calm and stop underselling yourself

One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...

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Posted in: News

Don’t Stress Out Your Customers

February 12th, 2019 by Brian Wakefield

Phone in hand and finger on keypad ready to dial

At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...

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Posted in: VoIP

The Pedius App: Bridging the Gap in Communications for Deaf People

September 24th, 2018 by Brian Wakefield

Screenshot of Pedius app

The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the...

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Posted in: News

State of the Union for Technology in 2018

December 20th, 2017 by William Wentowski

technology

Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...

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Posted in: News


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