June 7th, 2022 by Brian Wakefield
Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....
Posted in: VoIP
May 9th, 2022 by Brian Wakefield
With the appearance of COVID-19 turned into a pandemic, the rhythm of life that we had for decades changed completely. The last two years were the years of quarantines and lockdowns that resulted in the boom in telecommuting and distance learning. But...
Posted in: Hybrid / Remote Workforce
May 3rd, 2022 by Roger Wentowski
Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...
Posted in: VoIP
February 14th, 2022 by Roger Wentowski
Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages that best suit your business needs and help you achieve your goals. As the demand for VoIP...
Posted in: VoIP
October 27th, 2021 by Roger Wentowski
Due to the pandemic, many organizations have restructured how they work to adapt to the new norm and keep their business afloat. One of the changes includes a remote or hybrid working model As companies adjust to remote staffing, managing them successfully...
Posted in: Hybrid / Remote Workforce
September 14th, 2021 by Roger Wentowski
Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...
Posted in: Hybrid / Remote Workforce
August 31st, 2021 by Roger Wentowski
As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon,...
Posted in: VoIP
May 29th, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...
Posted in: Hybrid / Remote Workforce, Press Releases
February 22nd, 2021 by Technology Assurance Group
Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...
Posted in: Hybrid / Remote Workforce, Press Releases
January 15th, 2021 by Roger Wentowski
The events that occurred during 2020, from the pandemic to the SolarWinds breach, drastically changed the way that businesses operate. Businesses have been working from home, and this trend looks likely to continue in some capacity once the COVID-19...
Posted in: Managed IT, Hybrid / Remote Workforce
July 23rd, 2020 by Roger Wentowski
Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...
Posted in: VoIP, Hybrid / Remote Workforce
March 9th, 2020 by Technology Assurance Group
BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...
Posted in: Hybrid / Remote Workforce, Press Releases
September 14th, 2019 by Kim Reynolds
One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...
Posted in: News
February 12th, 2019 by Brian Wakefield
At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...
Posted in: VoIP
September 24th, 2018 by Brian Wakefield
The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the...
Posted in: News
December 20th, 2017 by William Wentowski
Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...
Posted in: News
