July 19th, 2021 by Amber Cheatham
How well has your technology, cybersecurity, or phone system been performing? Is that something you can answer, or is your IT provider not sharing the analytics and reports with you? When you run a business, knowing what is performing well or underperforming is essential to strategic planning. You need to be able to see where you can be improving and how you can be doing it. That's what our CIO review visit intends to bring to you, the information and expert knowledge you need to give your business the edge it needs to succeed.
Here at BTS, we believe in providing our customers with long-term value and success. Our CIO review visit aims to achieve those in two ways. Providing you with the data to show what our technology is doing for your business and bringing knowledgeable and experienced consultation for strategic planning.
Firstly, we start with scheduling quarterly meetings for our President, Roger Wentowski, to come by and show you how our services have been performing. We present data such as:
- Volume of calls coming in vs. how many of you agents are answering calls
- Proof of how our cybersecurity has been protecting your business with things like dark web scan results
- How much you are paying your internet or service provider and comparing it to how much of it your using or need to be using
All this data gives you a clear indication of how your services have been performing. Letting us being able to go over and discuss clear and tangible metrics.
That leads into the second part of our visit; we talk with you about your business. Unlike other IT providers, BTS is here to help your business plan for the future. We help you look at the data we have and go over it what can be done to help your business achieve its long-term goals. To do this, we ask questions like:
- Where you would like to be?
- What are your strategic goals?
- What is holding you back from achieving said goals?
We then use our years of business experience and technical expertise to help consult on plans of action for your business. That can range from showing you where you can save on services you may be overpaying for or heading off future potential costs for your next projects.
BTS is here to help your business succeed and achieve its goals, and our CIO review visit is the best way to accomplish that. Book your next CIO review visit today and lets get started on building your businesses future together.
Posted in: Services