August 2nd, 2024 by Brian Wakefield
If you're looking to take your Microsoft Teams experience to new heights, TotalVoice+ from BTS Technologies is the solution you've been waiting for. This innovative offering seamlessly integrates with Microsoft Teams, unlocking a world of advanced features...
Posted in: Solutions
May 16th, 2024 by William Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows voice communications to be transmitted over the internet or a private data network. Unlike traditional phone systems, VoIP eliminates the need for dedicated phone lines, offering a more...
Posted in: VoIP
January 16th, 2024 by William Wentowski
Imagine making phone calls using the power of the internet instead of the traditional telephone lines. VoIP is like the rockstar of communication technology, giving your good old telephone a digital makeover. Forget about those copper wires –...
Posted in: Solutions
August 1st, 2023 by William Wentowski
Communication plays a pivotal role in our personal and professional lives, and the advent of advanced technologies has revolutionized how we connect with others, especially in telephony. Traditional phone systems, once the dominant communication...
Posted in: Solutions
April 3rd, 2023 by Roger Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...
Posted in: Solutions
March 2nd, 2023 by William Wentowski
The advent of telecommunications has paved the way for better, more cost-effective communication solutions. One such feature is Voice over Internet Protocol or VoIP telephone systems. Simply put, VoIP is a new-age technology that allows users to make...
Posted in: VoIP
January 27th, 2023 by Brian Wakefield
VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receiving phone calls over the internet, in which analog audio signals are converted into digital...
Posted in: VoIP
October 12th, 2022 by Brian Wakefield
Businesses are adopting technology that benefits them by improving efficiency and reducing costs. We all know that communication is one of the most integral parts of any business, without which the right decisions cannot be made, and matters...
Posted in: VoIP
August 10th, 2022 by William Wentowski
Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several benefits to businesses and enabled them to move forward in their field. However, while many...
Posted in: VoIP
June 7th, 2022 by Brian Wakefield
Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....
Posted in: VoIP
May 3rd, 2022 by Roger Wentowski
Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...
Posted in: VoIP
March 23rd, 2022 by Roger Wentowski
Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizations have realized the significance of VoIP systems and have switched from traditional phones...
Posted in: VoIP
February 14th, 2022 by Roger Wentowski
Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages that best suit your business needs and help you achieve your goals. As the demand for VoIP...
Posted in: VoIP
September 1st, 2021 by Kim Reynolds
Get Out of the Closet Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This limited the flexibility of a company in reacting to the changing workplace environment....
Posted in: News
August 31st, 2021 by Roger Wentowski
As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon,...
Posted in: VoIP
March 31st, 2021 by William Wentowski
VoIP phones have become the norm for businesses everywhere. The convenience they provide with allowing calls to anyone in the world over the internet simply can't be beaten. However, there is a common concern when utilizing VoIP for calls....
Posted in: VoIP
February 27th, 2020 by William Wentowski
Two new federal laws, effective February 16, 2020, impact any business or entity that uses a multi-line telephone system (MLTS): Kari's Law and RAY BAUM's Act (1) Kari's Law applies to multi-line telephone systems (MLTS), which are telephone systems...
Posted in: News
October 15th, 2019 by Roger Wentowski
Congratulations on starting your business, you’ve taken a significant step in creating a developing enterprise of your own, and now we want to help your business. At BTS Technologies, Inc. we handle the technology side of your organization to help grow...
Posted in: VoIP
September 4th, 2019 by Roger Wentowski
Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that...
Posted in: VoIP
August 15th, 2019 by Brian Wakefield
In the modern workforce, many employees prefer a job that offers flexibility, whether that be the ability to set their own schedule, work from home, job share, work part-time, take sabbaticals, have paid time off, or telecommute. Employers that...
Posted in: Hybrid / Remote Workforce
June 25th, 2019 by Roger Wentowski
You buy your business a new phone system in the hopes of giving yourself a distinct advantage over your local competitors. You could be trying to achieve that by increasing efficiency, quality of life, or just flat driving up profits. While all of those...
Posted in: News
June 19th, 2019 by Kim Reynolds
No, please no. I don't want to call them. I don't care if the lines are scratchy or the internet is slow or the bill is wrong. No, please no, don't make me call and talk to someone in another country who does not speak English after I have...
Posted in: News
March 26th, 2019 by Kim Reynolds
Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator. "As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie,...
Posted in: News
March 26th, 2019 by Brian Wakefield
So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in...
Posted in: VoIP, Managed IT
March 26th, 2019 by William Wentowski
Beginning April 13, 2019, residents of the 205 region of Alabama will need to begin using 10-digit dialing for all calls, including those within the same area code or even city. In addition, a new area code (659) will begin to be assigned on November...
Posted in: News
March 21st, 2019 by Brian Wakefield
Looking to find a way to save some money on your phone system but don't want to fully upgrade and replace everything? It doesn't matter what kind of phone system your business is using, SIP trunking can cut down your overall costs. The associated cost...
Posted in: Managed IT
February 12th, 2019 by Brian Wakefield
At BTS Technologies, we offer call waiting and automated call response so that your customers aren’t left waiting or directed to a voicemail, which can be incredibly frustrating. Businesses with poor call answering technology or none at all typically...
Posted in: VoIP
February 5th, 2019 by Roger Wentowski
When it comes to phone and communications solutions a lot of other companies will sling products at you. They claim that they are the unified communication solution that your business needs, when in reality what they are trying to sell you is hardly...
Posted in: Managed IT, Hybrid / Remote Workforce
November 9th, 2018 by Roger Wentowski
Updating your NEC phone system If you have an NEC SV8100 phone system, you are approaching end-of-life support as of December 31, 2018. Starting January 1, 2019, if you have any hardware issues with this system, it cannot be fixed. No new licenses will...
Posted in: Managed IT
November 1st, 2018 by Brian Wakefield
There are a lot of unavoidable expenses when you are running a business, and one of them is phones. If you want your company to be able to communicate properly with your customers, you need to have a phone system in place, and not only that, but...
Posted in: VoIP
September 21st, 2018 by William Wentowski
The Alabama Public Service Commission approved the addition of area code 659 to western central Alabama. The new area code will exist alongside and cover the same geographic area as the 205 area code. Information on what cities will...
Posted in: News
August 1st, 2018 by Brian Wakefield
No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system really meet your needs or is there a better solution out there to increase your productivity?...
Posted in: VoIP
December 19th, 2017 by William Wentowski
When was the last time you had to call ATT, Charter, or whoever about your telephone or internet bill? Remind you of a trip to the dentist with an added tension headache? Did you spend an hour on the phone searching for the right person or department?...
Posted in: News
March 29th, 2017 by William Wentowski
Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off...
February 6th, 2017 by William Wentowski
It can be very tempting to push potential issues and maintenance to the future, so you don't have to deal with them today. While we understand that your business phone system isn't your biggest priority, here at BTS we want to stress the importance...
Posted in: VoIP, Managed IT
October 4th, 2016 by William Wentowski
We all struggle to keep up with rapidly changing technology while the hardware we invest in is obsolete much too soon. Software needs regular updates and renewals too, and technical support is always bringing in unexpected costs. With our Managed Voice...
Posted in: Managed IT
May 15th, 2016 by William Wentowski
Are you the owner of an NEC phone system that is no longer supported by your previous provider? If so, contact BTS! We are taking over support on more and more NEC phone systems that many other companies are unable to manage. BTS has ample experience...
Posted in: VoIP
November 7th, 2014 by William Wentowski
Do you need a communications solution that is highly reliable, simple, and is low maintenance? The SV9100 is a new system that has new handset and new applications to empower your workforce. This solution comes with an exceptional warranty and future...
Posted in: Managed IT
September 14th, 2014 by William Wentowski
It is time to consolidate lines and bills and consider your current options! When rolling out a new phone system, it's a good time to review what connectivity is coming into the building and review everything. Consider current options that weren't previously...
Posted in: Managed IT
July 13th, 2014 by William Wentowski
We tailor our services to your needs. At BTS Technologies, it is our mission to understand our customer’s needs, wants and desires. We’re here to provide you with that competitive edge with the best technology to increase your profitability. We have...
Posted in: Managed IT
May 15th, 2013 by William Wentowski
BTS Technologies is a proud partner with Zultys, allowing us to bring our customers a premiere, customizable IP Telephony solution. Our Zultys solution is easily scaled to fit the needs of most businesses and has a variety of benefits to offer your business!...
Posted in: News
January 25th, 2013 by William Wentowski
There are more telephone options to choose from today than have ever existed, and choosing the right one can be a difficult and time-consuming process. Let our staff assess and customize a system that best fits the needs of your business. We specialize...
Posted in: VoIP
