December 20th, 2017 by William Wentowski
Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...
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Tags: collaboration tools, communication, cost efficiencies, IT consulting, updates & upgrades
Posted in: News
December 19th, 2017 by Kim Reynolds
Some pictures that made us chuckle, perhaps you'll enjoy them too!
...
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Tags: make me smile!
Posted in: News
December 19th, 2017 by William Wentowski
The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT.
No one ever wants to talk...
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Tags: cloud, cost efficiencies, IT consulting, ransomware, SMBs
Posted in: Managed IT, News
December 19th, 2017 by William Wentowski
When was the last time you had to call ATT, Charter, or whoever about your telephone or internet bill? Remind you of a trip to the dentist with an added tension headache? Did you spend an hour on the phone searching for the right person or department?...
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Tags: business phones, connectivity
Posted in: News
December 19th, 2017 by William Wentowski
Oh where oh where has my wireless gone, oh where oh where can it be?
Wireless working is critical. If yours is not, we can fix it.
You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart...
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Tags: IT consulting, mobility, WiFi
Posted in: Managed IT, News
December 19th, 2017 by William Wentowski
BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes!
WatchGuard only awards Partnership levels through training and demonstrated...
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Tags: employee spotlight, firewall, network infrastructure, partnership, training, WatchGuard
Posted in: News
December 18th, 2017 by Kim Reynolds
Michael Gendreau, Special Projects Manager
Michael Gendreau joined the BTS team on December 4, 2017. An experienced Finance and Operations Manager, Michael will be serving as BTS' Special Projects Manager. Michael was born in Milwaukee, WI, but has...
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Tags: employee spotlight
Posted in: News
December 18th, 2017 by William Wentowski
It happens to all of us… Poor connection, not enough speed, can't get work done, and business is at a standstill.
Call BTS for a no-cost technology review. We can solve slow internet and get you the speed you need. Call the Speed...
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Tags: connectivity, IT consulting
Posted in: Managed IT
December 18th, 2017 by William Wentowski
WPA2 is widely regarded as the industry's most secure wireless encryption protocol. However, on October 16, 2017, the US-CERT announced several vulnerabilities in the WPA2 encryption implementation in clients and AP. Collectively called KRACKs (Key...
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Tags: updates & upgrades, WatchGuard, WiFi
Posted in: Cyber Security
November 2nd, 2017 by William Wentowski
With all the recent mergers and acquisitions across the communications industry, we've issued a recommendation to customers -- Beware of predatory carrier representatives out there using scare tactics! They will tell you that your provider is no longer...
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Tags: connectivity, IT consulting, network infrastructure
Posted in: Managed IT
October 23rd, 2017 by Technology Assurance Group
Unfortunately, hurricanes Irma and Harvey had an historic destructive impact on SMBs (Small to Mid-sized Businesses) in Florida and Texas. Many companies in these areas were either destroyed completely or severely damaged by mother nature. In the wake...
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Tags: backup and disaster recovery, cloud, network infrastructure, SMBs, Technology Assurance Group (TAG)
Posted in: Hybrid / Remote Workforce, Press Releases
October 7th, 2017 by William Wentowski
The way we do business today is ever changing, office arrangements are less formal, with staff working remotely or while mobile. In order for businesses to remain connected and productive, video conferencing has become commonplace in the office....
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Tags: collaboration tools, connectivity, Lifesize
Posted in: Managed IT
October 1st, 2017 by William Wentowski
BTS Field Engineers Caleb Lyman and Matt Buyck recently received three NEC SV8100/SV9100 certifications. Congratulations, Caleb and Matt!
BTS technicians also earned several new WatchGuard certifications in recent weeks. We are proud of their achievements...
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Tags: employee spotlight, training
Posted in: News
September 30th, 2017 by Kim Reynolds
BTS Technologies' own Roger Wentowski III has been invited to speak at this year's Continuum Navigate conference in Las Vegas on October 3rd. Presenting at Navigate is a huge honor, especially in the IT industry. There he will be...
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Tags: events, Technology Assurance Group (TAG)
Posted in: News
September 30th, 2017 by Kim Reynolds
A related phenomenon is Call Service Syndrome:
when the problem inexplicably solves itself (at least temporarily) as soon as you get on the phone with BTS Service (205-290-8301)!
These kids and their...
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Tags: make me smile!
Posted in: News
September 30th, 2017 by William Wentowski
Alexander Graham Bell
"DO---YOU---UN---DER---STAND---WHAT---I---SAY?" Below is an excerpt from Alexander Graham Bell's March 10, 1876, laboratory notebook entry describing his first successful experiment with the telephone.
Everyone knows...
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Tags: did you know?
Posted in: News
September 30th, 2017 by William Wentowski
We could make this a spooky Halloween themed article. It would get a few laughs, have some cheesy puns, and would be a grave (ha!) disservice to our customers. Companies are not doing enough for their cyber security, and it's not a corny joke.
(sorry)...
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Tags: audits, data breach, network infrastructure, passwords
Posted in: Cyber Security
September 30th, 2017 by Kim Reynolds
Learn how introducing WiFi can benefit both your customers and your business »
Free Wi-Fi for Your Office!
Until the end of 2017, BTS is offering a free Wi-Fi trial for your office!
Many companies...
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Tags: connectivity, WiFi
Posted in: News
September 30th, 2017 by William Wentowski
Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications?
Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above...
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Tags: cloud, cost efficiencies, mobility, productivity
Posted in: Managed IT
September 22nd, 2017 by Technology Assurance Group
BTS a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes...
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Tags: backup and disaster recovery, malware, phishing, ransomware, SMBs, Technology Assurance Group (TAG)
Posted in: Cyber Security
August 31st, 2017 by William Wentowski
More businesses are making the step towards offering customers wireless access, especially now that it is more cost-effective and secure. Not only are customers more likely to stay longer at your business when they can connect to Wi-Fi, but you can also...
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Tags: connectivity, network infrastructure, WiFi
Posted in: Managed IT
August 17th, 2017 by Technology Assurance Group
We announced today that we will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing their...
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Tags: backup and disaster recovery, connectivity, mobility, productivity, Technology Assurance Group (TAG)
Posted in: Managed IT, Press Releases
July 26th, 2017 by William Wentowski
As part of our larger efforts to help customers combat cyber threats, we are sharing our e-book - "5 Common Disasters that Strike Small Businesses." It is a quick overview of the, you guessed it, most common ways business data is stolen, damaged...
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Tags: backup and disaster recovery, data breach, IT consulting, ransomware
Posted in: Cyber Security
July 12th, 2017 by William Wentowski
You may have recently seen reports on the news discussing recent IT attacks and malware prevention measures. These specials aim to inform and help protect users from inadvertently spreading threats or falling into cyber traps. We've also been sharing...
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Tags: data breach, malware, phishing, ransomware
Posted in: Cyber Security
June 28th, 2017 by William Wentowski
BTS will be at the Red, White & Brew Food Truck Fest on the 4th of July and we have extra tickets to give away! If you would like to go, contact the main line or your sales rep and ask for tickets.
Have a beer, grab some food, chat with the BTS...
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Tags: events
Posted in: News
May 17th, 2017 by William Wentowski
Here at BTS Technologies, we don't believe that customer support ends after the installation. Our business is focused on providing the best in telecommunication systems and services to our customers. This includes helping you with any questions or issues...
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Tags: C-TAP, training
Posted in: Managed IT
April 5th, 2017 by William Wentowski
We're offering a limited one month trial offer for our business customers from April through June: a wireless internet Access Point (AP) for your business. Try it out for a month, without any obligations to keep it! We bet you'll be happy with the secure...
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Tags: connectivity, WiFi
Posted in: Managed IT, News
March 29th, 2017 by William Wentowski
Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off...
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Tags: business phones, hardware, IT consulting
Posted in: VoIP, News
March 16th, 2017 by William Wentowski
Just like the title says, nowadays everyone expects easy and secure access to the internet and their favorite applications. This is especially important for businesses trying to get the competitive edge. Through our partnership with CloudJumper, we...
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Tags: antivirus, cloud, email, IT consulting, partnership, virtual desktop
Posted in: Managed IT
February 6th, 2017 by William Wentowski
It can be very tempting to push potential issues and maintenance to the future, so you don't have to deal with them today. While we understand that your business phone system isn't your biggest priority, here at BTS we want to stress the importance...
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Tags: business phones, hardware, MVSP
Posted in: VoIP, Managed IT
January 10th, 2017 by William Wentowski
A natural disaster, fire, or even a downed power line can mean days of lost business and high costs to set up emergency servers and IT systems. Customers can't reach you, and everyone is scrambling to recover data and resources. We've dealt with these...
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Tags: backup and disaster recovery, network infrastructure
Posted in: Managed IT