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Blog Articles for BTS Technologies

How VoIP Increases Communications and Collaboration

May 19th, 2023 by Brian Wakefield

A woman using her cellphone to video conference with a businessman

Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger relationships, and ultimately increase job satisfaction and improve performance outcomes....

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Posted in: VoIP

How Reserve IT Helps Support Your Existing IT Department?

May 5th, 2023 by William Wentowski

4 Coworkers in business attire sitting at a table looking at mobile devices

Reserve IT is a system that helps organizations and businesses keep track of their Reserve IT from BTS is a system that helps organizations and businesses keep track of their technology assets, including servers, hardware, software, and other...

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Posted in: Managed IT

BTS Invited to Attend 22nd Annual Technology Assurance Group (TAG) Convention

March 14th, 2023 by William Wentowski

A moderately sized group of people attending a convention and listening to a speaker give a presentation.

Leading MTSP Invited to Conference with Thought Leaders on Exceeding Customer Expectations BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP) was invited to attend and share their expertise with top industry organizations at...

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Posted in: Press Releases

Increase Productivity and Security with Managed IT Solutions

March 10th, 2023 by Roger Wentowski

A keyboard with one blue key that says 'Support'

Managed IT solutions are comprehensive services that provide businesses with access to the latest information technology (IT) tools and resources. These solutions can include a range of cloud-based products and services, such as managed network security,...

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Posted in: Managed IT

The Many Benefits of Managed IT Services

February 10th, 2023 by William Wentowski

Silhouette of business team walking with city in background and technology concept illustration overlay.

Managed IT Services are professional services provided by an experienced team of Information Technology (IT) experts. These services provide organizations with proactive support, specialized expertise, and a cost-effective way to manage their IT infrastructure....

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Posted in: Managed IT

Why Managed IT Services Are a Must for Businesses

January 10th, 2023 by Brian Wakefield

An aisle in a server room

Managed IT services are a type of IT service that is managed by an outside vendor or provider. This type of service allows businesses to outsource their IT functions and operations to a third-party rather than managing them in-house. These services...

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Posted in: Managed IT

Backup and Disaster Recovery Benefits

December 28th, 2022 by William Wentowski

Colleagues looking at a survey sheet showing data

Backup and Disaster Recovery (BDR) solutions can provide many benefits to organizations, including improved data security, increased uptime, simplified server management, and cost savings. With a BDR solution in place, businesses can benefit from the...

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Posted in: Managed IT

Why Every Organization Needs Essentials Care IT Solutions

December 22nd, 2022 by Brian Wakefield

A brunette woman standing in a server room using a laptop

Essentials Care IT Solutions provides organizations with the solutions they need to protect their infrastructure and data. Every organization is unique and has its own set of challenges and needs that require an effective IT strategy, but there are...

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Posted in: Managed IT

Why Every Business Today Needs Managed IT Services

December 7th, 2022 by Roger Wentowski

IT Engineer working in a server room with his laptop

The answer is simple: because technology has become essential to doing business in the modern world. Managed IT services provide your business with the support it needs to stay ahead of the curve and maintain a competitive edge. Here's a closer...

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Posted in: Managed IT

What Are IT Support Services and Are They Worth It?

November 1st, 2022 by Roger Wentowski

A gray keyboard with a green key that says 'IT Support'

The majority of businesses these days rely on technology to some extent, and many are completely dependent on it. That means that when something goes wrong, they need to be able to rely on IT support services to get them back up and running as quickly...

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Posted in: Managed IT

Enhance Your Business with Actively Managed IT Services from BTS

September 15th, 2022 by Roger Wentowski

A human hand touching a screen and a robot hand touching the screen on the opposite side

The world has been relying more than ever on IT services to run their businesses and provide top-quality services to all aspects of society. Whether it's just entertainment, delivery of essentials, corporate workspace, etc., managed IT is the backbone...

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Posted in: Managed IT

Benefits of Having Both In-Office and Third-Party Managed IT

August 24th, 2022 by William Wentowski

A businessman typing on a keyboard

Considering how technology has massively changed, you would think businesses would generally take the right approach towards advancement. While many companies have taken a step forward to get out of the world of Break / Fix IT and settled on the newer...

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Posted in: Managed IT

Advantages and Misconceptions of Establishing Managed IT Services

July 25th, 2022 by William Wentowski

An IT employee using a magnifying glass with a red lock in the middle of the magnifying glass.

The world of technology is moving at a breakneck pace. Hence, with newer technologies and infrastructure rapidly moving in and evolving, it can be hard to keep up for any company. However, businesses require efficient IT technology and infrastructure...

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Posted in: Managed IT

Leveraging Latest Technology to Manage Networks with Apple Devices

July 6th, 2022 by Technology Assurance Group

A woman's blue eye overlaid with artificial intelligence icons and images

Leading Managed Technology Services Provider Protects IT Networks that Rely on Apple/Mac Products BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping business securely manage their...

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Posted in: Press Releases

How to Compute VoIP Cost of Ownership

June 7th, 2022 by Brian Wakefield

Business technology and call center VoIP PBX concept.

Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such as unmatched scalability, collaborative features, high quality of sound, and cost-efficiency....

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Posted in: VoIP

BTS Prepares Customers to Leverage AI to Reshape Their Businesses

June 3rd, 2022 by Technology Assurance Group

Humanoid robot using futuristic computer interface, artificial intelligence concept.

Leading MTSP Shares How Businesses Can Gain a Competitive Advantage with AI BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP) is preparing organizations to leverage artificial intelligence...

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Posted in: Press Releases

How You Can Benefit from BTS Technologies Managed IT Services

May 24th, 2022 by Brian Wakefield

Man working on data servers.

Every business needs efficient technology to keep booming. However, in the present age, with the increasing technology, the number of setbacks and problems which come with it has increased too. While companies have an IT department to do the job reasonably...

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Posted in: Managed IT

BTS Receives Outstanding Customer Satisfaction Award

May 17th, 2022 by Technology Assurance Group

Business team seated around conference table in applause.

Technology Assurance Group Recognizes BTS at Their 21st Annual TAG Convention BIRMINGHAM, AL – BTS Technologies, Inc., a leading managed technology services provider, announced today that the company received Technology Assurance Group’s top...

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Posted in: Press Releases

BTS Selected to Share Their Expertise at Top IT Event

April 5th, 2022 by Technology Assurance Group

Man speaking to convention space full of people with focus on a business man's back near the last row.

Leading MTSP to Offer Their Technology Knowledge to Peers Around the U.S. and Canada BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that they’ve been selected to attend...

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Posted in: Press Releases

Why Your Business Should Opt for Managed IT Services in 2022

March 29th, 2022 by Brian Wakefield

Mature businessman looking at notepad shown by female colleague with a man sitting in background. Business people working together in office.

Small and Medium-sized companies have consistently been affected by the ever-changing and challenging market requirements, constantly evolving technologies, all-consuming threats, and reduced funding forced the closure of a slew of businesses....

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Posted in: Managed IT

BTS Protects Customers from Data Breaches and Cyberthreats with Password Management

March 16th, 2022 by Technology Assurance Group

Image of padlock made out of negative space in binary code with 'password' in red.

Leading MTSP Shares Most Common Cause of Cyberattacks and How to Secure Any Organization BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is protecting customers from the leading cause of...

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Posted in: Press Releases

Mistakes to Avoid When Working with a Managed IT Services Provider

March 15th, 2022 by Brian Wakefield

Double exposure of business people shaking hands with city skyline background.

Small and medium-sized business owners often choose to outsource their IT services for all the right reasons. Not only does it help them get instant access to the best technologies and a qualified team of IT experts that supervise their...

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Posted in: Cyber Security, Managed IT

Roger Wentowski Wins Lifetime Achievement Award Among National Organization

February 3rd, 2022 by Technology Assurance Group

Close up of business person's hand holding up a gold trophy.

BTS Leadership Recognized for Outstanding Achievement in Managed IT Services BIRMINGHAM, AL – BTS Technologies, a leading managed technology services provider (MTSP), announced recently that Chairman of the...

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Posted in: Managed IT, Press Releases

BTS Announces Substantial Increase in IT Spending to Come in 2022

January 27th, 2022 by Technology Assurance Group

Man and woman IT technicians with tablet monitoring data in server room.

Leading Managed Technology Services Provider Shares Significant Findings About IT Growth BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), recently shared that IT research and consulting...

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Posted in: Cyber Security, Managed IT, Press Releases

Benefits of Outsourcing IT Support to a Managed Service Provider

January 24th, 2022 by Brian Wakefield

User relaxing in front of a laptop.

Managed IT Services have become more and more popular every year. Increasing productivity and creating relevant insights through data are two ways that technology makes modern-day business feasible. Your networks serve as a repository for information...

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Posted in: Managed IT

What Managed Services Do You Need For Your Business?

September 23rd, 2021 by Brian Wakefield

Three people looking at a computer monitor while the one sitting at the desk points towards the screen

Due to ongoing technological advancements and new business challenges cropping up now and then, business owners need to ensure that they have the best technologies in place. This is why it is essential to find a reliable and seasoned MSP (Managed Service...

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Posted in: VoIP, Cyber Security, Managed IT

What Are You Really Paying for with IT?

December 13th, 2019 by Roger Wentowski

Hand Pushing a button labeled IT

When you get IT, what are you paying for? Are you paying just to get new technology, or do you want to utilize that technology to improve your business? You may be paying too much for what you get and not getting enough of what you need....

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Posted in: Managed IT

BTS to Share Technology Expertise at The Technology Assurance Group 2019 Annual Convention

March 15th, 2019 by Technology Assurance Group

two people looking at a computer

BIRMINGHAM, AL – February 2019 – BTS, a leading managed technology services provider (MTSP), announced today that they have been invited to attend the 19th Annual Technology Assurance Group (TAG) convention in Orlando, Florida. The event...

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Posted in: Press Releases, News

BTS Protects SMBs From Windows 7 End of Life

December 21st, 2018 by Technology Assurance Group

Illustration of Lock on Digital Background

BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyberattacks, by addressing the Windows 7 “End of Life” policy that will begin in January...

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Posted in: Cyber Security, Managed IT, Press Releases

BTS Protects SMBs From DNS Attacks

October 12th, 2018 by Technology Assurance Group

Cloud Network Security Concept on Digital Background

BIRMINGHAM, AL – BTS a leading managed technology services provider (MTSP), is helping small to midsized businesses (SMBs) protect themselves and their customers from DNS (Domain Name Server) attacks through innovative technology solutions. As...

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Posted in: Cyber Security, Press Releases

BTS Shares 3 Best Practices for Thwarting Phishing Attacks

September 17th, 2018 by Technology Assurance Group

Secure Payment Message on Laptop Screen

BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that...

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Posted in: Cyber Security, Press Releases

Paradigm Shift

March 29th, 2018 by Michael Gendreau

By Michael Gendreau Being the newest member of the BTS family, I am constantly listening and observing the people and conversations around me. I came from the electrical contracting world and was like many CFOs in that the company’s Information Technology...

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Posted in: Cyber Security, Managed IT

Stress-Reduction with our Managed IT Services

November 4th, 2016 by William Wentowski

It can be frustrating when IT repairs and maintenance cause unexpected costs. You might even put off some repairs until next quarter to stay in-budget - at the expense of your business efficiency. We created our Managed Services Plans to provide our customers...

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Posted in: Managed IT


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