September 5th, 2023 by William Wentowski
We've always been told business is about numbers, right? Profits, losses, and growth percentages, but what if we told you it's as much about feelings, trust, and genuine care? Enter Essential Care. It's more than just a term; it's a culture, a mindset,...
Posted in: Solutions
May 3rd, 2022 by Roger Wentowski
Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP allows your employees to virtually collaborate and communicate while also tracking the interactions...
Posted in: VoIP
April 4th, 2022 by Brian Wakefield
New employees require substantial training in systems and processes. They likely have great skill at their position, but it doesn’t mean they know how to transfer a call or share a file on your systems. To better support new and existing employees, BTS...
Posted in: News
January 6th, 2022 by William Wentowski
Did you know that 96 percent of phishing attacks are carried via email? The other three percent are carried through phone or malicious websites. According to a research study, one in every 4,200 emails is phishing emails. Moreover, a report by iC3 shows...
Posted in: Cyber Security
December 20th, 2021 by Roger Wentowski
Flexible work schedules have become more prevalent today. The pandemic forced many businesses to come up with better working solutions for employees, resulting in remote work becoming a norm. However, as the lockdowns ease, there has been a transition...
Posted in: Hybrid / Remote Workforce
December 10th, 2021 by William Wentowski
Cyber security is certainly a cause of stress for many business owners but it can protect them from data breaches that can otherwise cost them millions. In today's digital age, when cyberattacks are on the rise, businesses can’t afford to neglect...
Posted in: Cyber Security
October 15th, 2021 by Brian Wakefield
Whether you're starting your venture with limited resources or your business is in the growth stage, this is when you must consider managed IT services. This is the time when you need the experienced and trained team at your disposal as you can't handle...
Posted in: Managed IT
October 7th, 2021 by Roger Wentowski
One of the top reasons for the massive popularity and high demand for VoIP solutions across industries is the sophistication of the call forwarding feature. Though this feature has been around for a long time, VoIP has truly improved call forwarding...
Posted in: VoIP
