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Blog Articles for BTS Technologies

Improve Customer Service with VoIP Solutions

March 18th, 2024 by William Wentowski

An office desk phone being dialed

In the current dynamic commercial landscape, delivering outstanding customer service is paramount. Businesses are always in pursuit of new methods to engage with customers, address problems quickly, and increase overall satisfaction. One technology...

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Posted in: Solutions

Improve Business Efficiency with Microsoft Cloud Solutions

February 19th, 2024 by William Wentowski

A blue cloud with a latop infront of it

The business world is fast-paced and interconnected, and efficiency is key to staying competitive. As technology advances, embracing cloud solutions has become imperative for companies looking to streamline operations and enhance productivity. ...

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Posted in: Solutions

What are the Benefits of a VoIP Phone System

January 16th, 2024 by William Wentowski

A hand dialing a mobile phone

Imagine making phone calls using the power of the internet instead of the traditional telephone lines. VoIP is like the rockstar of communication technology, giving your good old telephone a digital makeover. Forget about those copper wires –...

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Posted in: Solutions

Improve Communication with VoIP

October 19th, 2023 by William Wentowski

Workers with headsets at their desks

During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...

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Posted in: Solutions

The Differences between VoIP and Traditional Phone Systems

August 1st, 2023 by William Wentowski

Learn whether you should opt for VoIP or traditional phone systems

Communication plays a pivotal role in our personal and professional lives, and the advent of advanced technologies has revolutionized how we connect with others, especially in telephony. Traditional phone systems, once the dominant communication...

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Posted in: Solutions

The Signs Your Business Should Use VoIP

June 17th, 2023 by William Wentowski

Learn why your business should be using VoIP solutions

Effective communication is paramount to success in today's fast-paced and interconnected business landscape. As traditional phone systems become increasingly outdated, businesses are turning to Voice over Internet Protocol (VoIP) as a modern...

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Posted in: VoIP

How VoIP Increases Communications and Collaboration

May 19th, 2023 by Brian Wakefield

A woman using her cellphone to video conference with a businessman

Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger relationships, and ultimately increase job satisfaction and improve performance outcomes....

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Posted in: VoIP

How VoIP Improves Business Efficiency

April 3rd, 2023 by Roger Wentowski

A modern office phone on a desk, with a cellphone and pen next to it

Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...

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Posted in: Solutions

The Benefits of VoIP Phone Systems

March 2nd, 2023 by William Wentowski

A man using his cellphone with a graphic overlaid of people icons

The advent of telecommunications has paved the way for better, more cost-effective communication solutions. One such feature is Voice over Internet Protocol or VoIP telephone systems. Simply put, VoIP is a new-age technology that allows users to make...

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Posted in: VoIP

How VoIP Increases Your Business Productivity

January 27th, 2023 by Brian Wakefield

A man in a business suit pointing at digital hexagons

VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receiving phone calls over the internet, in which analog audio signals are converted into digital...

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Posted in: VoIP

The Signs You Should Upgrade Your VoIP Solution

December 15th, 2022 by William Wentowski

A woman working in a call center using a headset and a laptop and wearing a gray turtleneck

When it comes to staying competitive in the modern business world, having a reliable VoIP solution is essential. Unfortunately, many companies find that their existing VoIP solutions don't meet their needs or have become outdated. If you experience...

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Posted in: VoIP


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