Unlock the True Potential of Microsoft Teams with TotalVoice+
October 19th, 2024 by Roger Wentowski

At BTS Technologies, we understand the critical role that efficient and reliable communication plays in the success of any business. Microsoft Teams has emerged as a powerful collaboration platform, enabling teams to connect, share, and work together seamlessly. However, as your business grows and evolves, you may find yourself needing more advanced and specialized communication capabilities.
That's where TotalVoice+ comes in - our cutting-edge solution designed to elevate your Microsoft Teams experience to new heights. By seamlessly integrating with Microsoft Teams, TotalVoice+ empowers you to unlock the full potential of your communication infrastructure, delivering a comprehensive suite of features that streamline your operations and boost productivity.
Seamless Integration, Unparalleled Flexibility
One of the key advantages of TotalVoice+ is its seamless integration with Microsoft Teams. This allows you to keep your existing phone numbers while gaining access to a host of advanced features tailored to your specific business needs. Whether you're managing a bustling call center or require robust failover options, TotalVoice+ is the ultimate solution for your communication requirements.
Advanced Features to Drive Efficiency
At the core of TotalVoice+ is a powerful set of advanced features designed to optimize your communication workflows and enhance overall efficiency:
- Keep Your Phone Numbers:
With TotalVoice+, you can transition to our solution without the hassle of changing your existing phone numbers, ensuring a seamless transition for your clients and partners.
- Forward Calls When Busy:
Never miss an important call again. TotalVoice+ allows you to forward calls when your line is busy, ensuring that every call is answered promptly and professionally.
- Enhanced Routing:
Customize call routing to align with your specific business needs, ensuring that calls are directed to the right personnel or department, enhancing customer satisfaction and operational efficiency.
- Failover Support:
In the event of a Microsoft Teams outage, TotalVoice+ provides automatic failover capabilities, ensuring that your communication channels remain open and operational, minimizing disruptions to your business.
- Paging and Door Phones:
Enable seamless integration with paging systems and door phones, enhancing your operational functionality and ensuring a cohesive communication experience throughout your facilities.
- Support for Non-Teams Users:
Extend your communication capabilities beyond Microsoft Teams users, ensuring that everyone in your organization stays connected, regardless of their preferred communication platform.
Flexible Add-On Features for Customized Solutions
At BTS Technologies, we understand that every business has unique communication needs. That's why TotalVoice+ offers a range of flexible add-on features, allowing you to tailor the solution to your specific requirements:
- Contact Center Functionality:
Transform your setup into a fully functional call center with advanced contact center capabilities, including call queuing, skills-based routing, and comprehensive reporting and analytics.
- Cloud-Based Voicemail with Transcription:
Access your voicemail in the cloud with convenient transcription services, allowing you to read your messages anytime, anywhere, and stay on top of your communication even when on the go.
Cost-Effective and Flexible Licensing
One of the key advantages of TotalVoice+ is its cost-effective and flexible licensing model. Unlike Microsoft Direct, which can be inflexible and expensive, TotalVoice+ offers a per-user and per-standard license model, allowing you to maximize your communication capabilities while keeping costs in check. This flexible approach ensures that you only pay for the features and services you need, without unnecessary overhead.
Why Choose TotalVoice+?
At BTS Technologies, we are committed to providing our clients with cutting-edge solutions that drive business success. By choosing TotalVoice+, you'll benefit from:
- Enhanced Capabilities:
Supercharge your Microsoft Teams with advanced features and seamless integration, unlocking a new level of communication efficiency.
- Reliability and Resilience:
Benefit from robust failover options and enhanced routing capabilities, ensuring uninterrupted communication and minimizing downtime.
- Flexibility and Cost-Effectiveness:
Enjoy a more flexible and affordable solution compared to Microsoft Direct, tailored to your specific business needs and budget.
- Comprehensive Support:
From paging and door phones to supporting non-Teams users, TotalVoice+ covers all your communication needs, ensuring a cohesive and unified experience across your organization.
Experience the Future of Business Communication
At BTS Technologies, we are dedicated to helping businesses like yours stay ahead of the curve in an ever-evolving digital landscape. With TotalVoice+, you can experience the next level of business communication, combining the power of Microsoft Teams with the advanced capabilities and flexibility of our innovative solution.
Contact us today to learn more about TotalVoice+ and how we can tailor it to your specific business needs. Our team of experts will work closely with you to understand your communication requirements and design a customized solution that drives efficiency, productivity, and success.
Elevate your Microsoft Teams experience and unlock the true potential of your communication infrastructure with TotalVoice+. Experience the power of seamless collaboration, advanced features, and unparalleled flexibility - all designed to propel your business to new heights.
Posted in: Solutions