ACES Managed IT: Elevating Your Business with Proactive Technology Solutions
January 2nd, 2026 by Roger Wentowski
Enter ACES Managed IT, a comprehensive solution designed to give your business the technological edge it needs to thrive. At BTS Technologies, we've developed the ACES approach to managed IT services, ensuring that your organization benefits from Adaptable, Comprehensive, Efficient, and Secure technology solutions.
What is ACES Managed IT?
ACES Managed IT is our flagship service offering, combining the best of our core competencies to deliver a holistic IT management experience. This innovative approach encompasses everything from cybersecurity and network monitoring to proactive support and strategic technology planning. By leveraging the power of ACES, businesses can focus on their core operations while we handle the complexities of their IT infrastructure.
The Four Pillars of ACES
- Adaptable: Flexible solutions that grow with your business
- Comprehensive: End-to-end IT management covering all aspects of your technology needs
- Efficient: Streamlined processes that maximize productivity and minimize downtime
- Secure: Robust cybersecurity measures to protect your valuable data and assets
Key Components of ACES Managed IT
1. Proactive 24/7 Support
At the heart of ACES is our commitment to proactive support. Our team of experts monitors your systems around the clock, identifying and resolving potential issues before they can impact your operations. This approach significantly reduces downtime and ensures that your technology is always working for you, not against you.
2. Cyber Security and Network Monitoring
In an era where cyber threats are constantly evolving, robust security measures are non-negotiable. ACES Managed IT incorporates state-of-the-art cybersecurity protocols and continuous network monitoring to safeguard your digital assets. From advanced firewalls to intrusion detection systems, we employ a multi-layered security approach to keep your data safe.
3. Reliable Backup & Business Continuity
Data loss can be catastrophic for any business. That's why ACES includes comprehensive backup and business continuity solutions. We implement redundant backup systems and develop tailored disaster recovery plans to ensure that your critical data is always protected and your operations can continue even in the face of unexpected events.
4. HIPAA/HITECH Compliance via NIST/CIS
For businesses in the healthcare sector or those handling sensitive medical information, compliance with HIPAA and HITECH regulations is crucial. ACES Managed IT incorporates compliance measures based on NIST and CIS frameworks, ensuring that your IT infrastructure meets and exceeds regulatory requirements.
5. Cloud Migration Strategies
The cloud offers unprecedented flexibility and scalability for businesses of all sizes. Our ACES approach includes developing and implementing cloud migration strategies tailored to your specific needs. Whether you're looking to move entirely to the cloud or adopt a hybrid model, we guide you through the process to ensure a smooth transition.
6. Tech Utilization & Training
Technology is only as good as the people using it. That's why ACES Managed IT places a strong emphasis on tech utilization and training. We work closely with your team to ensure they're making the most of your IT investments, providing ongoing training and support to maximize productivity and efficiency.
7. Best-in-Class VoIP Solutions
Communication is the lifeblood of any organization. ACES includes cutting-edge VoIP solutions that enhance your business communications. From advanced call routing to unified messaging, our VoIP offerings are designed to streamline your communication processes and improve collaboration across your organization.
8. Peerless Virtual CIO Practice
Strategic technology planning is crucial for long-term success. With ACES, you gain access to our virtual CIO services, providing expert guidance on technology investments, IT strategy, and future-proofing your infrastructure. This high-level insight ensures that your technology decisions align with your business objectives.
The BTS Difference: Why Choose ACES Managed IT?
At BTS Technologies, we've been at the forefront of technological innovation since 1976. Our journey from a telecom equipment provider to a comprehensive IT solutions partner has given us unique insights into the evolving needs of businesses. ACES Managed IT is the culmination of this experience, offering a service that goes beyond traditional IT support.
Our Core Values in Action
ACES Managed IT is more than just a service offering—it's a reflection of our core values:
- We Solve Partner Problems: ACES is designed to address not just technical issues, but also process and business challenges.
- We Are Process Driven: Our structured approach ensures consistent, high-quality service delivery.
- We Are Team Players: We work as an extension of your team, aligning our goals with your business objectives.
- We Have Follow Through: From implementation to ongoing support, we deliver on our promises.
Leveraging Partnerships for Your Benefit
Our partnership with Technology Assurance Group (TAG) allows us to offer ACES Managed IT at competitive rates without compromising on quality. With $500 million in purchasing power, we ensure that you receive the best value on equipment, carrier services, and cost-control programs.
Conclusion: Embrace the Future with ACES Managed IT
In an increasingly digital world, having a reliable, efficient, and secure IT infrastructure is not just an advantage—it's a necessity. ACES Managed IT from BTS Technologies offers a comprehensive solution that addresses all aspects of your technology needs. By choosing ACES, you're not just getting an IT service provider; you're gaining a strategic partner committed to driving your business success through technology.
Ready to take your IT to the next level? Contact BTS Technologies today to learn how ACES Managed IT can transform your business operations and set you on the path to technological excellence.
Posted in: Managed IT