Man looking at global breaking network news on mobile phone

BTS Technology Blogs

TotalVoice+: The Ultimate Microsoft Teams Enhancement

December 7th, 2025 by Roger Wentowski

Man using mobile phone

As more companies embrace remote work and digital collaboration, the need for robust, flexible, and feature-rich communication solutions has never been greater. Enter TotalVoice+, the game-changing solution that elevates your Microsoft Teams experience to new heights.

Unleashing the Power of TotalVoice+

TotalVoice+ is not just another communication tool; it's a comprehensive solution designed to seamlessly integrate with Microsoft Teams, enhancing its capabilities and addressing the evolving needs of modern businesses. By combining the familiar interface of Teams with advanced features and unparalleled flexibility, TotalVoice+ empowers organizations to communicate more effectively, efficiently, and securely.

Key Features That Set TotalVoice+ Apart

What makes TotalVoice+ the go-to choice for businesses looking to supercharge their Microsoft Teams experience? Let's dive into some of its standout features:

  • Seamless Number Retention: Transition to TotalVoice+ without the hassle of changing your existing phone numbers, ensuring business continuity and customer familiarity.
  • Advanced Call Management: Never miss an important call with intelligent forwarding options when lines are busy, ensuring optimal customer service and responsiveness.
  • Customizable Routing: Tailor call routing to your specific business needs, enhancing efficiency and improving customer satisfaction.
  • Robust Failover Support: In the event of a Microsoft Teams outage, TotalVoice+ provides automatic failover, keeping your communication channels open and your business running smoothly.
  • Comprehensive Integration: Seamlessly integrate with paging systems and door phones, extending the functionality of your communication infrastructure.
  • Inclusive Communication: Support for non-Teams users ensures that everyone in your organization stays connected, regardless of their primary communication platform.

Elevating Your Communication with Add-On Features

TotalVoice+ goes beyond basic integration, offering a suite of add-on features designed to take your communication capabilities to the next level:

Contact Center Functionality

Transform your setup into a fully-fledged call center with advanced contact center capabilities. This feature empowers your team to handle customer inquiries more efficiently, track performance metrics, and deliver superior customer experiences.

Cloud-Based Voicemail with Transcription

Say goodbye to outdated voicemail systems. With TotalVoice+, access your voicemail in the cloud and benefit from convenient transcription services. Read your messages anytime, anywhere, enhancing productivity and ensuring you never miss important information.

Cost-Effective and Flexible: A Win-Win for Businesses

In today's competitive business landscape, finding solutions that offer both advanced features and cost-effectiveness is crucial. TotalVoice+ delivers on both fronts:

Flexible Licensing Model: Unlike rigid licensing structures, TotalVoice+ offers a per standard license and user model. This approach allows businesses to tailor their communication solutions to their specific needs, ensuring you only pay for what you use.

Cost-Effective Alternative: When compared to Microsoft Direct, TotalVoice+ emerges as a more flexible and affordable solution. This cost-effectiveness doesn't come at the expense of features or reliability; instead, it allows businesses to maximize their communication capabilities while keeping expenses in check.

Why TotalVoice+ is the Smart Choice for Forward-Thinking Businesses

Choosing the right communication solution is a critical decision that can impact your organization's efficiency, productivity, and bottom line. Here's why TotalVoice+ stands out as the intelligent choice for businesses looking to future-proof their communication infrastructure:

  1. Enhanced Capabilities: By supercharging Microsoft Teams with advanced features and seamless integration, TotalVoice+ ensures your team has access to cutting-edge communication tools.
  2. Reliability and Resilience: With robust failover options and enhanced routing, TotalVoice+ guarantees uninterrupted communication, even in the face of technical challenges.
  3. Flexibility and Cost-Effectiveness: The adaptable licensing model and competitive pricing make TotalVoice+ an economically sound choice for businesses of all sizes.
  4. Comprehensive Support: From paging and door phones to supporting non-Teams users, TotalVoice+ offers a holistic solution that addresses all aspects of modern business communication.

Partnering with BTS Technologies: Your Path to Communication Excellence

At BTS Technologies, we understand that implementing a new communication solution can seem daunting. That's why we're committed to guiding you every step of the way. Our team of experts will work closely with you to understand your unique business needs, tailor TotalVoice+ to your specific requirements, and ensure a smooth transition that minimizes disruption to your operations.

With over four decades of experience in the telecommunications industry, BTS Technologies brings unparalleled expertise and a customer-centric approach to every project. Our core values of problem-solving, process-driven execution, teamwork, and follow-through ensure that your TotalVoice+ implementation is not just successful, but transformative for your business.

Embrace the Future of Business Communication

In an era where effective communication can make or break a business, TotalVoice+ emerges as a beacon of innovation, efficiency, and reliability. By seamlessly enhancing Microsoft Teams with advanced features, robust failover support, and unparalleled flexibility, TotalVoice+ doesn't just meet the communication needs of today's businesses – it anticipates and addresses the challenges of tomorrow.

Are you ready to revolutionize your business communication? Contact BTS Technologies today to learn more about TotalVoice+ and how we can tailor this groundbreaking solution to your specific needs. Let's embark on a journey to transform your communication infrastructure, boost your team's productivity, and set your business on the path to unparalleled success.

Don't just communicate – connect, collaborate, and conquer with TotalVoice+ and BTS Technologies by your side.

Posted in: Solutions