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Blog Articles for BTS Technologies

Improve Customer Service with VoIP Solutions

March 18th, 2024 by William Wentowski

An office desk phone being dialed

In the current dynamic commercial landscape, delivering outstanding customer service is paramount. Businesses are always in pursuit of new methods to engage with customers, address problems quickly, and increase overall satisfaction. One technology...

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Posted in: Solutions

How Does Network Monitoring Prevent Downtime?

March 4th, 2024 by William Wentowski

A person monitoring technology as a warning comes up

Every year, businesses face a staggering cost due to downtime, with figures reaching the billions globally. This isn't just about lost revenue; it's about eroded trust, missed opportunities, and the following scramble to recover. Network monitoring...

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Posted in: Surveillance

Ensure Your Network Is Up to Date with Essentials Care

March 1st, 2024 by William Wentowski

A person in a button up shirt and tie standing in front of network hardware

The efficiency and security of your network infrastructure are paramount to the success of your business. As technology evolves and cyber threats become increasingly sophisticated, keeping your network up-to-date and well-maintained is essential....

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Posted in: Solutions, Network Monitoring

Improve Business Efficiency with Microsoft Cloud Solutions

February 19th, 2024 by William Wentowski

A blue cloud with a latop infront of it

The business world is fast-paced and interconnected, and efficiency is key to staying competitive. As technology advances, embracing cloud solutions has become imperative for companies looking to streamline operations and enhance productivity. ...

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Posted in: Solutions

Why Do Businesses Need Managed IT Services?

February 15th, 2024 by William Wentowski

A person with a tie and button up shirt underlining the words IT Support

Technology is not just a tool; it's the backbone that supports every business operation. As companies grow and expand, the complexity of managing their IT infrastructure also increases. This is where Managed IT Services come into play, providing...

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Posted in: Managed IT

Launching New Cybersecurity Insurance Program with techrug to Protect Local Businesses

February 6th, 2024 by William Wentowski

Cybersecurity Program

Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today they’ve launched...

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Posted in: Press Releases

Migrate Operations to the Cloud with Cloud Complete

February 5th, 2024 by William Wentowski

A hond under a chalk drawn cloud connected to different technologies

Organizations continually seek ways to enhance operational efficiency, reduce costs, and stay ahead of competition. Recognizing the need for businesses to enhance flexibility, security, and productivity while minimizing downtime, BTS Technologies...

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Posted in: Managed IT

What are the Different Types of Phishing Attacks?

February 1st, 2024 by William Wentowski

A phishing alert

In the ever-evolving landscape of cybersecurity threats, one malicious tactic stands out as a constant menace: phishing attacks. These deceptive maneuvers have become increasingly sophisticated, targeting individuals and organizations alike. ...

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Posted in: Cyber Security

What are the Benefits of a VoIP Phone System

January 16th, 2024 by William Wentowski

A hand dialing a mobile phone

Imagine making phone calls using the power of the internet instead of the traditional telephone lines. VoIP is like the rockstar of communication technology, giving your good old telephone a digital makeover. Forget about those copper wires –...

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Posted in: Solutions

BTS Improves Mobile Work Experience for Small to Mid-Sized Businesses

January 10th, 2024 by William Wentowski

Businessman working

Leading Managed Technology Services Provider Drives Productivity and Employee Satisfaction BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider (MTSP), announced today new solutions to enhance the mobile work experience for small...

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Posted in: Press Releases


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