Expert articles about business phone systems. Learn more about our business phone systems services.
September 22nd, 2026
Understanding the Real Investment in VoIP Technology. When businesses consider switching to Voice over Internet Protocol (VoIP) systems, the promise of cost
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Posted in: Business Phone Systems
August 20th, 2026
New Technology Helps Businesses Answer Every Call, Improve Customer Service, and Free Employees for Higher-Value Work. BIRMINGHAM, AL - BTS Technologies, Inc.,
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Posted in: Business Phone Systems
July 8th, 2026
Understanding VoIP Integration and Its Business Impact. Voice over Internet Protocol (VoIP) has transformed how businesses communicate, moving beyond simple
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Posted in: Business Phone Systems
April 22nd, 2026
VoIP Integration With Microsoft Teams: Unifying Your Workplace. In the quest for seamless communication and collaboration, businesses are increasingly turning
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Posted in: Business Phone Systems
November 17th, 2025
As technology continues to evolve, so do the tools we use to stay connected. One such revolutionary technology that has transformed the way businesses communica
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Posted in: Business Phone Systems
October 2nd, 2025
As technology continues to advance, companies are seeking innovative solutions to streamline their communication systems, improve efficiency, and reduce costs.
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Posted in: Business Phone Systems
September 4th, 2025
Effective communication is more crucial than ever. It's the lifeline that connects your team, your clients, and your entire operation. But what if your current
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Posted in: Business Phone Systems
August 4th, 2025
Effective communication is the cornerstone of success. As technology continues to evolve, so do the tools we use to connect with clients, colleagues, and partne
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Posted in: Business Phone Systems, Managed IT Services
June 19th, 2025
Effective communication isn't just important—it's essential. As workplaces evolve and remote work becomes more prevalent, having a reliable, flexible, and featu
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Posted in: Business Phone Systems
February 6th, 2025
Why VoIP is the Future of Business Telephony. Effective communication is more critical than ever. As technology continues to evolve, so do the ways we connect
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Posted in: Business Phone Systems
September 5th, 2024
Leading MTSP Enhances Communications for Local Organizations. BIRMINGHAM, AL ‐ BTS, a leading managed technology services provider, has announced their comprehe
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Posted in: Business Phone Systems
May 16th, 2024
Voice over Internet Protocol (VoIP) is a technology that allows voice communications to be transmitted over the internet or a private data network. Unlike tradi
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Posted in: Business Phone Systems
April 22nd, 2024
In today's fast-paced business environment, communication is the backbone of success. Voice over Internet Protocol (VoIP) has emerged as a fundamental tool for
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Posted in: Business Phone Systems
September 7th, 2023
Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships. BIRMINGHA
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Posted in: Business Phone Systems
July 11th, 2023
Leading Managed Technology Services Provider Enhances Productivity and Customer Service for Local Organizations. BIRMINGHAM, AL – BTS a leading Managed Technolo
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Posted in: Business Phone Systems
June 17th, 2023
Effective communication is paramount to success in today's fast-paced and interconnected business landscape. As traditional phone systems become increasingly
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Posted in: Business Phone Systems
May 19th, 2023
Good communication and collaboration in the workplace is essential for productive, successful businesses. It can foster trust among colleagues, create stronger
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Posted in: Business Phone Systems
March 2nd, 2023
The advent of telecommunications has paved the way for better, more cost-effective communication solutions. One such feature is Voice over Internet Protocol or
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Posted in: Business Phone Systems
January 27th, 2023
VoIP (Voice over Internet Protocol) is a modern communication technology that enables businesses to increase productivity. It is a method of making and receivin
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Posted in: Business Phone Systems
December 15th, 2022
When it comes to staying competitive in the modern business world, having a reliable VoIP solution is essential. Unfortunately, many companies find that their
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Posted in: Business Phone Systems
October 17th, 2022
Leading Business Technology Provider Changes the Way Law Firms Communicate. BIRMINGHAM, AL – BTS Technologies, Inc., a leading provider of unified communication
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Posted in: Business Phone Systems
October 12th, 2022
Businesses are adopting technology that benefits them by improving efficiency and reducing costs. We all know that communication is one of the most integral
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Posted in: Business Phone Systems
August 16th, 2022
Leading MTSP Improves Communication Among Region’s Businesses. BIRMINGHAM, AL – BTS Technologies, Inc. a leading managed technology services provider (MTSP),
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Posted in: Business Phone Systems
August 10th, 2022
Voice over Internet Protocol, or VoIP, has become a big name in the business industry, and why shouldn't it? This form of communication has provided several
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Posted in: Business Phone Systems
July 6th, 2022
If you searched the web for methods of the best telecom services, there are high chances that you came across the word VoIP – possibly how you were directed
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Posted in: Business Phone Systems
June 7th, 2022
Over the last decade, the use of VoIP (voice over internet protocol) has increased drastically. VoIP solutions have grown in popularity for many reasons, such
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Posted in: Business Phone Systems
May 3rd, 2022
Voice over Internet Protocol (VoIP) system has been a dominant part of small and large businesses, particularly for its flexibility and cost-effectiveness. VoIP
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Posted in: Business Phone Systems
March 23rd, 2022
Communication is an integral part of any business, and using the right technology and tools can ensure the successful running of operations. Numerous organizati
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Posted in: Business Phone Systems
February 14th, 2022
Not all VoIP services are made equal, and we couldn't agree more. Therefore, it makes sense to research the market and look for features and service packages
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Posted in: Business Phone Systems
January 13th, 2022
Successful partnerships last for years. These are only possible when you invest time and energy into finding the right service provider for your business. In
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Posted in: Business Phone Systems
October 7th, 2021
One of the top reasons for the massive popularity and high demand for VoIP solutions across industries is the sophistication of the call forwarding feature.
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Posted in: Business Phone Systems
September 23rd, 2021
Due to ongoing technological advancements and new business challenges cropping up now and then, business owners need to ensure that they have the best technolog
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Posted in: Business Phone Systems, Cyber Security, Managed IT Services
September 1st, 2021
Get Out of the Closet. Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This
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Posted in: Business Phone Systems
August 31st, 2021
As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology
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Posted in: Business Phone Systems
March 31st, 2021
VoIP phones have become the norm for businesses everywhere. The convenience they provide with allowing calls to anyone in the world over the internet simply
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Posted in: Business Phone Systems
August 17th, 2020
Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and
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Posted in: Business Phone Systems
July 23rd, 2020
Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely
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Posted in: Business Phone Systems, Managed IT Services
February 27th, 2020
Two new federal laws, effective February 16, 2020, impact any business or entity that uses a multi-line telephone system (MLTS): Kari's Law and RAY BAUM's Act.
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Posted in: Business Phone Systems
October 15th, 2019
Congratulations on starting your business, you've taken a significant step in creating a developing enterprise of your own, and now we want to help your busines
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Posted in: Business Phone Systems
September 4th, 2019
Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail
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Posted in: Business Phone Systems
July 31st, 2019
BIRMINGHAM, AL – July 2019 – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how
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Posted in: Business Phone Systems
June 19th, 2019
No, please no. I don't want to call them. I don't care if the lines are scratchy or the internet is slow or the bill is wrong. No, please no, don't make me call
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Posted in: Business Phone Systems
March 26th, 2019
Beginning April 13, 2019, residents of the 205 region of Alabama will need to begin using 10-digit dialing for all calls, including those within the same area
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Posted in: Business Phone Systems
March 26th, 2019
So, what is Unified Communications?. Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of
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Posted in: Business Phone Systems, Managed IT Services
March 26th, 2019
Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator.. 'As an early adopter of ZAC, we have been active in watching
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Posted in: Business Phone Systems
February 12th, 2019
At BTS Technologies, we offer call waiting and automated call response so that your customers aren't left waiting or directed to a voicemail, which can be incre
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Posted in: Business Phone Systems
November 1st, 2018
There are a lot of unavoidable expenses when you are running a business, and one of them is phones. If you want your company to be able to communicate properly
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Posted in: Business Phone Systems
September 24th, 2018
The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf
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Posted in: Business Phone Systems
September 21st, 2018
The Alabama Public Service Commission approved the addition of area code 659 to western central Alabama.. The new area code will exist alongside and cover the
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Posted in: Business Phone Systems
August 1st, 2018
No matter how much technology has evolved, the good old fashioned telephone remains the cornerstone of many of business communications. But, does your system
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Posted in: Business Phone Systems
June 3rd, 2018
As a multi-site company you know the struggle of getting your disparate teams to seamlessly collaborate on a project. Well what if there was a way that you
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Posted in: Business Phone Systems
December 19th, 2017
When was the last time you had to call ATT, Charter, or whoever about your telephone or internet bill? Remind you of a trip to the dentist with an added tension
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Posted in: Business Phone Systems
March 29th, 2017
Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shippin
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Posted in: Business Phone Systems
February 6th, 2017
It can be very tempting to push potential issues and maintenance to the future, so you don't have to deal with them today. While we understand that your busines
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Posted in: Business Phone Systems, Managed IT Services
August 18th, 2016
Communicate timely, business critical information with great quality at an unsurpassed price. This might seem challenging at first. However, with HD Video Confe
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Posted in: Business Phone Systems
May 15th, 2016
Are you the owner of an NEC phone system that is no longer supported by your previous provider? If so, contact BTS! We are taking over support on more and more
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Posted in: Business Phone Systems
December 6th, 2014
BTS has launched a mobile workforce initiative in order to help their customers leverage the benefits of advanced technology in today's mobile environment.
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Posted in: Business Phone Systems
May 13th, 2014
BTS is launching a new cloud video conferencing service, providing video collaboration from standard HD conference room systems, desktops/laptops, web browsers,
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Posted in: Business Phone Systems
February 20th, 2014
BTS Technologies announced recently that the region's businesses should be aware of fraudulent bills coming from companies posing as telecommunications carriers
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Posted in: Business Phone Systems
May 15th, 2013
BTS Technologies is a proud partner with Zultys, allowing us to bring our customers a premiere, customizable IP Telephony solution. Our Zultys solution is easil
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Posted in: Business Phone Systems
January 25th, 2013
There are more telephone options to choose from today than have ever existed, and choosing the right one can be a difficult and time-consuming process. Let our
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Posted in: Business Phone Systems
January 4th, 2013
In today's market, large enterprises have come to rely heavily on technology in order to help accelerate their businesses. HD video conferencing has long been
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Posted in: Business Phone Systems