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Blog Articles for BTS Technologies

Improve Customer Service with VoIP Solutions

March 18th, 2024 by William Wentowski

An office desk phone being dialed

In the current dynamic commercial landscape, delivering outstanding customer service is paramount. Businesses are always in pursuit of new methods to engage with customers, address problems quickly, and increase overall satisfaction. One technology...

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Posted in: Solutions

Ensure Your Network Is Up to Date with Essentials Care

March 1st, 2024 by William Wentowski

A person in a button up shirt and tie standing in front of network hardware

The efficiency and security of your network infrastructure are paramount to the success of your business. As technology evolves and cyber threats become increasingly sophisticated, keeping your network up-to-date and well-maintained is essential....

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Posted in: Solutions, Network Monitoring

Improve Business Efficiency with Microsoft Cloud Solutions

February 19th, 2024 by William Wentowski

A blue cloud with a latop infront of it

The business world is fast-paced and interconnected, and efficiency is key to staying competitive. As technology advances, embracing cloud solutions has become imperative for companies looking to streamline operations and enhance productivity. ...

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Posted in: Solutions

What are the Benefits of a VoIP Phone System

January 16th, 2024 by William Wentowski

A hand dialing a mobile phone

Imagine making phone calls using the power of the internet instead of the traditional telephone lines. VoIP is like the rockstar of communication technology, giving your good old telephone a digital makeover. Forget about those copper wires –...

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Posted in: Solutions

Supplement Your IT Staff with Reserve IT Solutions

December 21st, 2023 by William Wentowski

a team of employees sitting around a table interacting with interconnected work devices

Hiring full-time IT staff can be costly and time-consuming, and finding qualified candidates can be difficult. On the other hand, relying on freelancers or contractors can be risky, and you may not get the quality or consistency you need. ...

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Posted in: Solutions

How Does Microsoft Cloud Solution Benefit Your Business?

December 18th, 2023 by William Wentowski

A hadn reaching up to grab one of a few cloud icons

Cloud computing is a significant shift in how businesses view IT resources. It allows for the use of a hosted service that provides an online facility for data storage, databases, and networks. Cloud computing enables remote devices and physical...

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Posted in: Solutions

Benefits of Zultys Contact Center

December 7th, 2023 by William Wentowski

A group of employees each answering their office phones

In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...

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Posted in: Solutions

What are the 2024 Cyber Security Trends?

December 4th, 2023 by William Wentowski

A person in a hoodie and mask on a laptop

The digital revolution is taking the world by storm. Everyone depends on computerized systems for managing daily activities, from small to large organizations, corporations, and governments. This makes cybersecurity a much-needed safeguard option...

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Posted in: Cyber Security, Managed IT, Solutions

Improve Communication with VoIP

October 19th, 2023 by William Wentowski

Workers with headsets at their desks

During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...

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Posted in: Solutions

How Reserve IT Can Benefit Your Business

September 18th, 2023 by William Wentowski

A green button on a keyboard that reads IT Support

In today's fast-paced and highly competitive business environment, efficient and reliable information technology (IT) infrastructure is crucial for the success of any organization. However, many businesses struggle with the challenges of managing...

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Posted in: Solutions

Why Data Backup & Recovery is an Essential Solution to Any Business

September 16th, 2023 by William Wentowski

An employee displaying panic over not having data backup or a recovery solution

Data is the lifeblood of businesses, fueling critical operations, decision-making processes, and customer interactions. Whether it's financial records, customer information, intellectual property, or operational data, businesses rely heavily on...

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Posted in: Solutions

How Essentials Care Benefits Your Business

September 5th, 2023 by William Wentowski

A person holding a tablet

We've always been told business is about numbers, right? Profits, losses, and growth percentages, but what if we told you it's as much about feelings, trust, and genuine care? Enter Essential Care. It's more than just a term; it's a culture, a mindset,...

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Posted in: Solutions

The Differences between VoIP and Traditional Phone Systems

August 1st, 2023 by William Wentowski

Learn whether you should opt for VoIP or traditional phone systems

Communication plays a pivotal role in our personal and professional lives, and the advent of advanced technologies has revolutionized how we connect with others, especially in telephony. Traditional phone systems, once the dominant communication...

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Posted in: Solutions

Modernize Your Infrastructure with IT Solutions from BTS

May 23rd, 2023 by Roger Wentowski

A futuristic technology interface overlaid on business people meeting in a board room

Businesses today need to modernize their infrastructure if they want to keep up with the competition in an ever-evolving market. Modernizing your business infrastructure can involve updating hardware and software, streamlining processes, automating...

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Posted in: Managed IT, Solutions

BTS Provides Custom Managed IT Solutions

April 11th, 2023 by William Wentowski

An overhead shot of people working on laptops

Custom managed IT solutions are tailored to meet the unique needs of a business or organization. They offer customized services, such as custom system design and implementation, data migration, network security, disaster recovery planning,...

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Posted in: Managed IT, Solutions

How VoIP Improves Business Efficiency

April 3rd, 2023 by Roger Wentowski

A modern office phone on a desk, with a cellphone and pen next to it

Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...

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Posted in: Solutions

7 Reasons Every Business Needs Microsoft Cloud Solutions

March 22nd, 2023 by Brian Wakefield

A blue cloud hovering between a man's hands

Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...

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Posted in: Solutions


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