We will be closed for Thanksgiving, Christmas and New Year's Day. As always, the emergency support line will be open.

Blog Articles for BTS Technologies

Education and Training for New Employees

April 4th, 2022 by Brian Wakefield

E-learning education and training

New employees require substantial training in systems and processes. They likely have great skill at their position, but it doesn’t mean they know how to transfer a call or share a file on your systems. To better support new and existing employees, BTS...

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Posted in: News

Employee Spotlight - Shawn Johnson

April 4th, 2022 by Brian Wakefield

Shawn Johnson

In October of 2021 BTS welcomed aboard Shawn Johnson. Shawn serves a dual role as our new accounts receivable clerk and warehouse management; taking over the position from Terry Mayfield who retired at the end of 2021. Welcome Shawn! "My name is Shawn...

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Posted in: News

News from around the BTS Office

April 4th, 2022 by Roger Wentowski

Employees jumping in the air cheering

BEST Relaunch We are relaunching our BEST volunteer program after a short hiatus due to pandemic and the monumental effort put in for Computer 4 Kids. At the end of 2019 (and program launch) we had contributed 20 hours to the Central Alabama Foodbank...

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Posted in: News

Shake Ups, Changes, and All-Around Good Moves!

April 4th, 2022 by Roger Wentowski

Businessman's hand drawing a clock on a whiteboard with text 'Time For Change'

To better serve you, our partners, and create more value BTS has made a few strategic changes. The biggest and most immediate items are VP Brian Wakefield taking over the CIO role and Larry Satterlee moving into the brand-new position of Technical Account...

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Posted in: Managed IT, News

News Around BTS

September 8th, 2021 by Kim Reynolds

Painted multicolored text News on Digital Paper background, 3d render. News concept.

Employee Spotlight: Justin Lewis Justin was brought onboard a few months ago, and was recently added to the Helpdesk rotation. He is already receiving high praise on his work: ...

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Posted in: News

Is Your Phone System Costing You Money?

September 1st, 2021 by Kim Reynolds

Close up of man with calculator counting money and making notes. Cost and accounting concept.

Get Out of the Closet Do you still have an old phone system with a controller in the closet? An old premise-based telephone system had fixed architecture. This limited the flexibility of a company in reacting to the changing workplace environment....

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Posted in: News

Training & Volunteer Work

May 16th, 2021 by Kim Reynolds

A dial labeled 'Quality' being turned up to High

Training and Certifications: Being the best possible business partner means training and knowing the ins and outs of our products (sometimes competitors as well!); along with general best practices for any business. In our commitment to you, we train...

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Posted in: News

What the HIPAA Safe Harbor Law Means for Medical Practices

April 14th, 2021 by Brian Wakefield

A doctor reaching out and pressing on a hexagon that displays the word HIPAA in the foreground that is connected to other hexagons with symbols related to healthcare

This January, the HIPAA Safe Harbor Bill became law, and it's changing how all medical practices and healthcare organizations need to approach their cyber security. Here's what the law does and how it can affect your business: HIPAA Safe Harbor Law...

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Posted in: Cyber Security, News

BTS Helps Businesses Deduct Up to 1 Million Dollars on Qualifying Equipment Expenses

October 14th, 2020 by Technology Assurance Group

Man Using Laptop Computer with Graph of Savings on Screen

BTS a leading managed technology services provider (MTSP), announced today that it is helping customers take advantage of a substantial tax deduction, outlined by guidance issued from the IRS, also known as Section 179. Section 179 allows businesses...

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Posted in: Press Releases, News

BTS Launches Computers for Kids Program to Assist Area K-12 Students

March 31st, 2020 by William Wentowski

Girl student studying on laptop due to BTS' Computers for Kids program

BTS Technologies launches Computers for Kids program to assist area K-12 students with remote classroom setups. BTS is calling on all businesses and people in the Metro Area with old, unused laptops or desktops (monitor, keyboard and mouse appreciated)...

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Posted in: News

Coronavirus Strategy at BTS

March 18th, 2020 by Roger Wentowski

Man pressing 'Remote Support' on an interactive touch screen monitor

AT BTS Technologies, supporting our partners is the most important thing we do. As COVID-19 restrictions impact our communities and businesses; we remain committed to our mission of providing premiere cloud technology solutions. BTS will take all necessary...

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Posted in: Hybrid / Remote Workforce, News

What is the Impact of Kari's Law and RAY BAUM's Act on Your Business?

February 27th, 2020 by William Wentowski

Depiction of law books with an open legal book and judge's gavel

Two new federal laws, effective February 16, 2020, impact any business or entity that uses a multi-line telephone system (MLTS): Kari's Law and RAY BAUM's Act (1) Kari's Law applies to multi-line telephone systems (MLTS), which are telephone systems...

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Posted in: News

BTS Employees Shaping Tomorrow

November 21st, 2019 by Kim Reynolds

food bank volunteers

Matt, Deavin, Larry, and William volunteered at the Central Alabama Food Bank today (Nov. 21st) as part of the BTS Technologies #BEST program. BEST is BTS Employees Shaping Tomorrow, and it is initiative to impact the communities we work in...

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Posted in: News

"It's Too Expensive!" and Underselling Your Value

September 14th, 2019 by Kim Reynolds

Keep calm and stop underselling yourself

One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close...

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Posted in: News

Best Practices for Shopping Online

September 14th, 2019 by Kim Reynolds

Best practices yellow buy keypad

It’s important to take steps to protect yourself when shopping online. From the convenience of making purchases at your fingertips and next-day delivery to getting great deals and the endless catalog of purchasable items, online shopping has only...

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Posted in: News

Meet new BTS Sales Representative Josh Anderson!

September 14th, 2019 by Kim Reynolds

Josh Anderson

Please join us in welcoming new Sales Representative Josh Anderson to BTS! A Montgomery native, Josh moved to Birmingham to attend Samford University. He has extensive sales experience, having worked for IT integrator ACCi and then at Spectrum for several...

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Posted in: News

BTS is Now a Dealer for Eagle Eye Networks

September 14th, 2019 by Kim Reynolds

Webinar

We are excited to announce that BTS recently became a dealer for Eagle Eye Networks, #1 in Cloud Video Surveillance Worldwide. The Eagle Eye Cloud VMS is a cloud security camera system which provides 100% cloud management, 100% mobile and web browser...

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Posted in: News, Surveillance

BTS Webinar Training

September 14th, 2019 by Kim Reynolds

Webinar network of computers

BTS offers both onsite and remote training for all the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know what...

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Posted in: News

Alerting Businesses About Robocall Scams

July 31st, 2019 by Technology Assurance Group

Cloud with laptop

BIRMINGHAM, AL – July 2019 – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company...

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Posted in: Press Releases, News

How is the Technology You're Paying for Providing a Competitive Advantage to Your Business?

June 25th, 2019 by Roger Wentowski

relaxed man in a digital world

You buy your business a new phone system in the hopes of giving yourself a distinct advantage over your local competitors. You could be trying to achieve that by increasing efficiency, quality of life, or just flat driving up profits. While all of those...

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Posted in: News

Call the Telephone Company!

June 19th, 2019 by Kim Reynolds

Woman screaming at a phone

No, please no. I don't want to call them. I don't care if the lines are scratchy or the internet is slow or the bill is wrong. No, please no, don't make me call and talk to someone in another country who does not speak English after I have...

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Posted in: News

BTS Webinar Training

June 19th, 2019 by Kim Reynolds

Webinar

BTS offers onsite and remote training for all of the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know...

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Posted in: News

Make Me Smile!

June 19th, 2019 by Kim Reynolds

Laughing emoticon

...

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Posted in: News

10-Digit Dialing for Alabama

March 26th, 2019 by William Wentowski

Area codes for Alabama

Beginning April 13, 2019, residents of the 205 region of Alabama will need to begin using 10-digit dialing for all calls, including those within the same area code or even city. In addition, a new area code (659) will begin to be assigned on November...

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Posted in: News

What Is 5G? Everything You Need to Know

March 26th, 2019 by Roger Wentowski

Fast paced with with connection points

– Mike Moore, www.techradar.com 5G networks are the next generation of mobile internet connectivity, offering faster speeds and more reliable connections on smartphones and other devices than ever before. Combining cutting-edge network...

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Posted in: News

ZAC 5.0 Introduces Secure and Convenient Way to Share Files

March 26th, 2019 by Kim Reynolds

 ZAC™ the Future of Collaboration

Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator. "As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie,...

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Posted in: News

What Do You Think?

March 26th, 2019 by Kim Reynolds

People will come to love their oppression, to adore the technologies that undo their capacities to think. -Aldous Huxley

People will come to love their oppression, to adore the technologies that undo their capacities to think. -Aldous Huxley "All this technology is making us antisocial."...

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Posted in: News

Make Me Laugh!

March 26th, 2019 by Kim Reynolds

Elsa Holding a laptop

"Had a great idea for a meme but my computer was frozen."...

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Posted in: News

BTS to Share Technology Expertise at The Technology Assurance Group 2019 Annual Convention

March 15th, 2019 by Technology Assurance Group

two people looking at a computer

BIRMINGHAM, AL – February 2019 – BTS, a leading managed technology services provider (MTSP), announced today that they have been invited to attend the 19th Annual Technology Assurance Group (TAG) convention in Orlando, Florida. The event...

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Posted in: Press Releases, News

BTS News

December 17th, 2018 by Kim Reynolds

News

All six of BTS' Field Engineers have successfully completed intensive training and are now certified to install and support CCTV Security Systems. Congratulations to Brett Wakefield, Deavin Perdue, Jamey Wynn, Jason Thompson, Larry Satterlee, and Matt...

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Posted in: News

Make Me Laugh

December 17th, 2018 by Kim Reynolds

Appreciate today's technology

Fun fact: Pareidolia is a psychological phenomenon that causes people to perceive patterns in a random stimulus such as an image or sound. Do you see the Man in the Moon, or have you ever heard a "hidden message" in a song played backwards? ...

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Posted in: News

The Pedius App: Bridging the Gap in Communications for Deaf People

September 24th, 2018 by Brian Wakefield

Screenshot of Pedius app

The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the...

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Posted in: News

Additional Area Code Coming for Western Central Alabama

September 21st, 2018 by William Wentowski

Area code change map

The Alabama Public Service Commission approved the addition of area code 659 to western central Alabama. The new area code will exist alongside and cover the same geographic area as the 205 area code. Information on what cities will...

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Posted in: News

HD Video Conferencing with Lifesize

June 3rd, 2018 by Brian Wakefield

Conference Room

As a multi-site company you know the struggle of getting your disparate teams to seamlessly collaborate on a project. Well what if there was a way that you could essentially erase the distance between them and bring your teams together in one room...

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Posted in: News

What's Going on at BTS?

March 29th, 2018 by Kim Reynolds

Pardon our Progress. Exciting changes in the works.

Webinar Fridays at BTS Join us online the third Friday of each month for an interesting, informative webinar! Each webinar will last no more than 30 minutes. Please email kimr@askbts.com to find out more. April 20, 2018 Instant...

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Posted in: News

Did You Know?

March 29th, 2018 by Kim Reynolds

Dvorak Keyboard

The Dvorak Keyboard Have you ever used a keyboard like this? Created in the 1930s, the Dvorak keyboard was designed for the user’s optimal comfort and efficiency. The letters are arranged based on how often they are used. Since commonly-used letters...

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Posted in: News

Fact or Fiction?

March 29th, 2018 by Kim Reynolds

Red Panda

The Firefox mascot is a fox. Bad weather has an adverse effect on cloud computing. Microsoft’s Windows 95’s startup music was composed on a Mac. About half of the world’s currency is digital. The first webcam was created to monitor...

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Posted in: News

Make Me Smile!

March 29th, 2018 by Kim Reynolds

My Coworkers Must Enjoy Conflict

...

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Posted in: News

Sponsoring the Lyric Theater Masquerade Ball

January 11th, 2018 by Brian Wakefield

Many of our customers will know about the Alabama Theater in Downtown Birmingham, home to cultural programs since the 1920s. Even older, but not always known to people from out of town, is the Lyric Theater, just across the street from our offices on...

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Posted in: News

State of the Union for Technology in 2018

December 20th, 2017 by William Wentowski

technology

Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals...

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Posted in: News

WatchGuard Gold!

December 19th, 2017 by William Wentowski

WatchGuard One - Gold Partner

BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes! WatchGuard only awards Partnership levels through training and demonstrated...

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Posted in: News

What's Up with the Wireless?

December 19th, 2017 by William Wentowski

Digitized Wireless Symbol

Oh where oh where has my wireless gone, oh where oh where can it be? Wireless working is critical. If yours is not, we can fix it. You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart...

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Posted in: Managed IT, News

Carrier Chaos

December 19th, 2017 by William Wentowski

Frustrated man on hold

When was the last time you had to call ATT, Charter, or whoever about your telephone or internet bill? Remind you of a trip to the dentist with an added tension headache? Did you spend an hour on the phone searching for the right person or department?...

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Posted in: News

Budgets and IT

December 19th, 2017 by William Wentowski

Finger touching virtual screen, dollar sign button

The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT. No one ever wants to talk...

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Posted in: Managed IT, News

Make Me Smile!

December 19th, 2017 by Kim Reynolds

Password errors

Some pictures that made us chuckle, perhaps you'll enjoy them too! ...

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Posted in: News

New Faces at BTS

December 18th, 2017 by Kim Reynolds

Michael Gendreau

Michael Gendreau, Special Projects Manager Michael Gendreau joined the BTS team on December 4, 2017. An experienced Finance and Operations Manager, Michael will be serving as BTS' Special Projects Manager. Michael was born in Milwaukee, WI, but has...

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Posted in: News

BTS Certifications

October 1st, 2017 by William Wentowski

Certificate of excellence wrapped in a red ribbon

BTS Field Engineers Caleb Lyman and Matt Buyck recently received three NEC SV8100/SV9100 certifications. Congratulations, Caleb and Matt! BTS technicians also earned several new WatchGuard certifications in recent weeks. We are proud of their achievements...

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Posted in: News

Guest Wi-Fi, The Most Valuable Marketing Tool for Physical Businesses

September 30th, 2017 by Kim Reynolds

WiFi symbol coming out of the palm of a hand

Learn how introducing WiFi can benefit both your customers and your business » Free Wi-Fi for Your Office! Until the end of 2017, BTS is offering a free Wi-Fi trial for your office! Many companies...

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Posted in: News

BTS' Roger Wentowski to Speak at Continuum Navigate 2017

September 30th, 2017 by Kim Reynolds

navigate2017

BTS Technologies' own Roger Wentowski III has been invited to speak at this year's Continuum Navigate conference in Las Vegas on October 3rd. Presenting at Navigate is a huge honor, especially in the IT industry. There he will be...

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Posted in: News

Did You Know?

September 30th, 2017 by William Wentowski

Laboratory notebook scrawls

Alexander Graham Bell "DO---YOU---UN---DER---STAND---WHAT---I---SAY?" Below is an excerpt from Alexander Graham Bell's March 10, 1876, laboratory notebook entry describing his first successful experiment with the telephone. Everyone knows...

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Posted in: News

Make Me Smile!

September 30th, 2017 by Kim Reynolds

latest technology

A related phenomenon is Call Service Syndrome: when the problem inexplicably solves itself (at least temporarily) as soon as you get on the phone with BTS Service (205-290-8301)! These kids and their...

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Posted in: News

Red, White & Brew Food Truck Fest - Tuesday 4-9pm 7/4/17

June 28th, 2017 by William Wentowski

Red, White & Brew

BTS will be at the Red, White & Brew Food Truck Fest on the 4th of July and we have extra tickets to give away! If you would like to go, contact the main line or your sales rep and ask for tickets. Have a beer, grab some food, chat with the BTS...

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Posted in: News

One Month Trial for Wireless Access Points

April 5th, 2017 by William Wentowski

wireless internet

We're offering a limited one month trial offer for our business customers from April through June: a wireless internet Access Point (AP) for your business. Try it out for a month, without any obligations to keep it! We bet you'll be happy with the secure...

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Posted in: Managed IT, News

Toshiba is Shutting Down Telecommunication Systems Division

March 29th, 2017 by William Wentowski

The word NEWS in multicolored text floating in front of a great background filled with code, indicating the importance of Toshiba shutting down its telecommunication systems division

Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off...

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Posted in: VoIP, News

Build your Communication Skills

August 18th, 2016 by William Wentowski

Communicate timely, business critical information with great quality at an unsurpassed price. This might seem challenging at first. However, with HD Video Conferencing equipment and infrastructure, this can be an easy task to accomplish. Video is broadly...

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Posted in: News

Holiday Greetings

December 5th, 2015 by William Wentowski

Don't wait until December 24th to set up your holiday greetings. No need to panic when you have BTS Technologies to help your business prepare for the holidays. Give us a call sooner rather than later so you can have peace of mind knowing that your business...

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Posted in: News

McLeod Conference

October 3rd, 2015 by William Wentowski

BTS will be attending the McLeod User Conference held in Birmingham on October 4th-6th. McLeod is a large nationwide trucking industry that handles logistics software and does a lot of integration with ShoreTel. We are going to have a booth there where...

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Posted in: News

TAG Convention

May 11th, 2015 by Roger Wentowski

BTS Technologies just attended the TAG Convention held April 19th-22nd in Savannah, Georgia. We had a great time at the event and were very pleased to have also won an award! We were presented with the TAG Recurring Revenue Award. It was a very successful...

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Posted in: News

Recent Lunch and Learn

March 4th, 2015 by William Wentowski

BTS just wanted to say thank you to everyone who attended the lunch and learn that we had in February! We discussed WiFi technologies with our special guest speaker from Xirrus. We learned about how 802.11ac WiFi standards and equipment impacts user experience,...

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Posted in: News

Roger Wentowski to Attend TAG’s 14th Annual Convention in Nashville

April 15th, 2014 by Roger Wentowski

We have been invited to attend Technology Assurance Group’s Annual Convention. It is an honor to be included in this invite-only conference. This invite serves as recognition that we are one of the forerunners in our industry and are pioneering new ways...

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Posted in: News

BTS Educates Customers To Be Aware Of Fraudulent Bills From Telecommunications Carriers

February 20th, 2014 by William Wentowski

BTS Technologies announced recently that the region’s businesses should be aware of fraudulent bills coming from companies posing as telecommunications carriers. Impersonators have been attempting to defraud organizations and BTS is determined to make...

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Posted in: News

Welcome, New Clients!

December 10th, 2013 by William Wentowski

This is a busy time of year, but we'd like to take a moment to welcome a few of our newest clients! Heritage South Community Credit Union serves anyone who lives, works, worships or attends school in Bedford, Marshall and Rutherford County, Tennessee....

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Posted in: Managed IT, News

BTS Recognized for Outstanding Customer Satisfaction and Loyalty

November 15th, 2013 by Brian Wakefield

Last month, ShoreTel recognized BTS Technologies Inc for outstanding achievement in customer satisfaction and loyalty for the April through September 2013. We're honored, and we wish to thank our wonderful customers! Read the letter » ...

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Posted in: News

BTS Technologies Installs MVSP for Heart of Dixie Railroad Museum

October 20th, 2013 by William Wentowski

The Heart of Dixie Railroad Museum is dedicated to the preservation, restoration, and operation of historically significant railway equipment. As the official railroad museum of Alabama, the Museum provides a valuable educational service to the community....

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Posted in: News

Our Founding Philosophy

August 23rd, 2013 by William Wentowski

We were founded on the philosophy of maintaining a profitable business by providing the best in telecommunication systems and services to our customers. We strive to provide quality materials, trouble-free installations and total communication services...

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Posted in: News

Zultys

May 15th, 2013 by William Wentowski

BTS Technologies is a proud partner with Zultys, allowing us to bring our customers a premiere, customizable IP Telephony solution. Our Zultys solution is easily scaled to fit the needs of most businesses and has a variety of benefits to offer your business!...

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Posted in: News

BTS Technologies and Sumiton Christian School

April 16th, 2013 by William Wentowski

We are excited to be working with Sumiton Christian School. We are helping them with their new servers in addition to providing them with our excellent network support. Learn more about the solutions we have for your business! ...

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Posted in: News

We Are Here For You!

March 1st, 2013 by William Wentowski

BTS has recently helped Med South Urgent Care in Meridianville get up to speed with wireless networking and advanced computer technology. Our operations department has been making great leaps in efficiency and service to our customers through significantly...

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Posted in: News


View of downtown Birmingham, Alabama from Vulcan Park

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