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Newsletter April 2022 |
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Geo-Politics and Your IT Security
When turmoil and political upheaval wreak havoc half a world away, it is easy to think that your business is safe and sound here in America. Unfortunately, that is never the case, and is when you should be revamping your cyber security and examining your plans on how you would handle a cyber disaster. With the introduction of the Internet, our world is more connected than ever, and when an international crisis occurs, these small ripples can have huge effects on your business. Education and Training for New Employees
New employees require substantial training in systems and processes. They likely have great skill at their position, but it doesn’t mean they know how to transfer a call or share a file on your systems. To better support new and existing employees, BTS is launching an education and training initiative. It starts with a Learning Management System (LMS) and will move on to customized live training and Ask Our Expert webinars. Employee Spotlight - Shawn Johnson
In October of 2021 BTS welcomed aboard Shawn Johnson. Shawn serves a dual role as our new accounts receivable clerk and warehouse management; taking over the position from Terry Mayfield who retired at the end of 2021. Welcome Shawn! I Hate 2-Factor Authentication!
Yep, that was me a couple of years ago. I got the company email saying that we would now have to “authenticate” via mobile device to access our corporate systems. Why in the world are the technical people making things more difficult????? News from around the BTS Office
We are relaunching our BEST volunteer program after a short hiatus due to pandemic and the monumental effort put in for Computer 4 Kids. At the end of 2019 (and program launch) we had contributed 20 hours to the Central Alabama Foodbank and were looking to return when the world shut down. Instead of sit on our hands we leapt into action asking for and refurbishing old computers for children suddenly thrust into remote learning. Shake Ups, Changes, and All-Around Good Moves!
To better serve you, our partners, and create more value BTS has made a few strategic changes. The biggest and most immediate items are VP Brian Wakefield taking over the CIO role and Larry Satterlee moving into the brand-new position of Technical Account Manager (TAM). What does this mean for your business? |
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BTS Technologies |
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