Managed IT and Cybersecurity for Healthcare Practices
Healthcare environments demand accuracy, speed, and strong protections for patient data. Medical practices face daily pressure from compliance, insurance requirements, and growing cybersecurity risks. BTS Technologies provides managed IT, cybersecurity, and telecom solutions that keep practices running smoothly and securely.
We support independent practices, multi clinic groups, dental offices, specialty providers, and imaging centers across Alabama.
Medical IT FAQ: Questions Every Practice Should Ask
- How do you protect patient data and ensure HIPAA compliance?
Your IT provider should enforce strong identity management, multi factor authentication, encryption, backup strategies, and written policies that align with HIPAA standards. They should perform periodic reviews and risk assessments.
Why BTS fits: We follow a structured approach to HIPAA alignment and help your practice maintain documentation that demonstrates compliance. - What is your experience with our specific EMR or EHR?
They should support your current system, coordinate with vendors, manage updates, and understand how your workflows function.
Why BTS fits: We support leading EMR platforms and work directly with your software vendors to resolve issues quickly. - How do you ensure minimal downtime in a clinical setting?
A provider should offer around the clock monitoring, reliable backups, and planned maintenance windows that do not disrupt patient care.
Why BTS fits: Our support and planning processes keep clinics running and allow staff to trust their technology. - Can you help us pass security assessments from insurers or partners?
Your provider should assist with documentation, complete assessments, and explain how your environment meets standards.
Why BTS fits: We guide practices through insurer driven and partner driven security reviews and provide clear, defensible documentation. - How quickly will you respond to issues during clinic hours?
A medical practice needs rapid response from a local or regional team that can keep operations moving.
Why BTS fits: Our Big 3 Guarantee ensures that you receive fast and knowledgeable support delivered by a team that understands the urgency of medical work.
What We Deliver to Medical Practices
- HIPAA Focused IT and Cybersecurity We align your systems to HIPAA requirements and industry standards so your practice can defend audits and reduce risk.
- EHR and EMR Support Whether you use eClinicalWorks, NextGen, Athena, Allscripts, Dentrix, or specialty systems, we support the applications that run your practice.
- Medical Device and Imaging Connectivity We assist with secure integration of diagnostic equipment, imaging systems, and lab tools.
- Secure Phone and Communication Systems TotalVoice provides reliable communication with options designed for clinical workflows.
- Cabling and Facility Infrastructure Medical spaces rely on clean, well organized cabling that never interferes with patient care. We design and install structured cabling with long term reliability in mind.
- And more Your practice has many piece parts, too many to capture on one webpage. Rest assured that we can handle whatever you throw at us when we implement out tools and processes.