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Strategic Partnership With Zultys

BTS Technologies, Inc. Leverages Unique Strategic Partnership With Zultys

Leading Managed Technology Services Provider (MTSP) Leverages Unified Communications & Integrated Contact Center to Strengthen Customer Relationships

BIRMINGHAM, AL - BTS, a leading Managed Technology Service Provider (MTSP), announced today that their strategic partnership with Zultys is helping them serve small to mid-sized businesses (SMBs) and leverage the latest emerging technology in unified communications. Zultys, a pioneer in unified communications and Integrated Contact Center (ICC) technology is helping SMBs to increase their customer engagement by equipping them with the most highly advanced and best supported unified communications system on the market. Through this collaboration, BTS ensures that SMBs have the technology tools they need to streamline operations, increase real-time collaboration, efficiently manage high call volume, drive brand loyalty, and improve the overall customer service experience.

One of the biggest frustrations facing today’s teams in the modern workplace is how challenging it can be to collaborate efficiently with one another. With organizations comprised of a combination of hybrid workers, remote employees, in-office teams, cross-department projects, busy executives, and everyone using their own preferred devices, real-time collaboration can often be elusive, at best. However, one of the simplest, yet most effective ways to handle this problem is to get everyone on the same unified communications platform that syncs all workplace communications, so that everyone is always “on the same page” by default.

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311 West Valley Ave| Birmingham, AL 35209|(205) 290-8400|contact@askbts.com

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