Managed IT Services
Remote Care - Fully covers everything possible that we can do to address the problem on a remote basis.
Complete Care - Includes Remote Care as well as all time physically spent on premises.
Our Complete Care product covers everything related to your IP at a fixed cost. Every month your IT costs what it costs. Not only does this get you an IT department, instead of an IT person. This also puts the onus on BTS: with hourly billing there's a conflict of doing a good, thorough job and minimizing billing. With Complete Care we can spend the necessary time to completely address any situation without you experiencing a massive spike in billing.