Why Move Away from What Works?
The promise of IP-based telephony was to improve our efficiency with the tools the new technology provided. In many ways, this has happened. The new cloud-based systems have simplified communications by allowing smaller customers to have advanced features while not needing to invest in complex, costly, on-premises systems.
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Calling for Voice or Internet Repair Service...
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If this picture rings a bell (or hits a nerve), then call BTS instead! BTS offers to make the calls on your behalf to AT&T, Charter, Windstream, Level3, Bright House, etc.
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Holiday Greeting Reminder
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Will your business be closed in observance of Independence Day or other special occasions? If so, don't forget to let BTS know! In many cases we can record, activate, and deactivate your greetings for you...or we can help you do it yourself. Call BTS Service at (205) 290-8301 or email service@askbts.com today!
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Exciting Changes at BTS!
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BTS is getting a new look! We are in the midst of major renovations to the interior of our building, which is located at 311 West Valley Avenue in Homewood, Alabama. One major change is the creation of a spacious workroom filled with cubicles as well as a large system-building workspace for the use of our Field Engineers. This arrangement gives each technician a private area to concentrate in, while simultaneously enabling them to collaborate more easily...all of which translates to even better service for our customers. If you are in the area, please stop by, have a cup of coffee, and let us show our building off!
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Ask Your Question/Get an Answer
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Do you have a technology question that you need answered? Or maybe a "How should I solve this problem?" question? Please send your inquiries to answers@askbts.com. We will respond with the answer, options, or a best path of action to meet your goals.
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Webinars and Onsite Training
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At BTS, we know that any technology is only as good as your ability to use it. To this end, we offer both web-based and onsite training to help our customers get the most out of their technology investments. Whether you need to familiarize a new employee with your phone system, would like a quick refresher class for current employees, or need pointers on a specific topic, BTS is happy to help. Please call BTS Service at (205) 290-8301 to discuss or to schedule a training session specifically tailored to your needs.
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BTS Employee Achievements
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BTS Field Engineers Caleb Lyman, Deavin Perdue, and Steven Palmer have recently achieved additional certifications. All three technicians are now Specialists in Convergence Application Support and Convergence Networking Application. Great work, Caleb, Deavin, and Steven!
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Employment Opportunities
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At BTS we are always interested in talking to industrious, enthusiastic people with a passion for the technology industry. If you think you might be a good fit for our excellent team, please feel free to send your resume to hr@askbts.com.
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You Need to Know!
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How do I...?
Have you ever wondered how to insert a trademark symbol, cent sign, or an eighth note into something you are typing? Well, here you go! ©
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Make Me Smile!
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Topic Target
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