Happy (Belated) St. Patrick's Day
from BTS Technologies!
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Thunder in the Cloud?
– David Dick
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You have certainly heard by now that the cloud offers off-site security, disaster protection benefits, and management of servers and data by IT professionals. That's all good news. Most businesses, however, do not think about upgrading their Internet connection before they make the move.
Today your production data is on your office server down the hall on a speedy 100Meg LAN connection. Now transition that same data to a cloud provider whom you connect to over an Internet connection. Oops? Oops is right. DSL and U-verse upload speeds are not even functional.
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What Can Technology Do For My Company?
– Brian Wakefield
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One of my favorite axioms is "technology is a tool." As a rule, we should evaluate any technology we plan to implement based on what the tool can do for our companies. As a self-proclaimed geek, I can understand how easy it is to get caught up in the latest gadget or the newest trend in technology and come to believe we must have it. The truth is that we should carefully consider what the technology brings to the table before deciding to invest in it.
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The Importance of Being Well Read
– William Wentowski
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Reading is one of the best things a person can do to further his or her chosen career. For salespeople at BTS Technologies, it is a requirement that they read, and something more than just fiction books. It is so important that we require our sales people to read these books:
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Inclement Weather Alert!
– David Dick
Inclement weather alert! Everybody head home now! Snow or wintry mix? Well, probably not again until next year, but what about severe thunderstorms, tornadoes, or long-term power outage? What do you need to do so your business telephone calls are answered?
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Technology at a Glance
Telephone Tips: Exclusive Hold and a Blast from the Past
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Exclusive Hold on an NEC Phone System
If you have an NEC IPK, IPK II, SV8100, or SV9100 phone system, you have the ability to place a call on exclusive hold. This means that the call can be picked up only from your phone. How? With the call in progress, just press your Hold button twice. Easy!
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Data Tip: How to Split Your Screen
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Sometimes you need to have two applications open at the same time. Wouldn't it be pleasing if they could appear side by side, each one taking up exactly half of your computer screen? Here's how you can make that happen!
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End User Training Opportunities
Upcoming Webinars and Onsite Training
At BTS, we know that any technology is only as good as your ability to use it. To this end, we offer webinars to help our customers get the most out of their technology investment. BTS will be offering several webinars this quarter. Each one will be offered on a Tuesday afternoon at 3:00 p.m., Central Standard Time, and will last no more than thirty minutes. To reserve your space or to request additional information, please email Kim Reynolds. If you would like to suggest a topic for one of our future scheduled webinars, let us know!
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You Need to Know!
BTS Employee Accomplishments: Cory Simpson
Field Engineer Cory Simpson is now Polycom certified. This means he is now fully qualified to work on Polycom SoundStructure devices. Congratulations, Cory!
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BTS Employee Spotlight: Rick Corbett
Field Engineer Rick Corbett has been with BTS since July 2011. A highly qualified IT technician, Rick has his MSCA for Windows Server 2012 and his MCSE for Server Infrastructure. Rick was born in Houston, Texas, but his family moved to Birmingham when he was a year old. He attended the University of Alabama in Tuscaloosa and graduated in July 2011 with a double major in Public Relations and Political Science. Married to Ellen since June 2012, Rick is an avid home brewer and enjoys reading and playing computer games.
In next quarter's newsletter, the spotlight will be on Customer Relationship Manager/Trainer Kim Reynolds. See who you're talking to when you call BTS Service!
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Job Opportunities: Entry-Level Technician Wanted
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Right now, BTS is very interested in talking to young adults interested in an entry level/apprenticeship technician position. No experience necessary—just an excellent work ethic and a desire to learn about phone, voice mail, and computer systems from the ground up...and from the best!
If you think you might be a good fit for our excellent team, please feel free to
send your resumé to hr@askbts.com.
As always, if there is a job opportunity at your organization that you would like
us to advertise in our newsletter, please let us know!
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FYI
Important Contact Information for BTS
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What Do You Think?
If you have any questions or comments, or if there is anything you would like to
see in our newsletters, please don't hesitate to contact us! Please call or email
Kim Reynolds at 205-290-8430 or kimr@askbts.com.
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