Quick Tips for Workstation Security
– Kim Reynolds

• Choose a password that is at least six characters long and includes at least two letters and two numbers.
• Change your password at least every six months, and right away in the event of a suspected or actual breach.
• Do not store your password in written/readable form.

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Telephone Tips: How Should I Say It?
– Kim Reynolds

Which would YOU rather hear from an operator/receptionist?

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Three Big "Gotchas" with Offsite Applications
– David Dick

Software companies are raising the banner for cloud services and hosting your business applications offsite. While the concept can be very beneficial when planned properly, many businesses are surprised when productivity slows to a crawl when the onsite server is eliminated and all tasks are sent to the cloud. Here is why...

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Can't Afford a New Telephone System? Then Don't Buy One! …Wait, what?!
– David Dick

Forget about the capital expenditure for a new telephone system. Get what you need for a fixed monthly value that can be written off as a business expense. Sometimes it may be best for your company to buy new equipment. However, new programs offer IP systems and technical support all bundled into one fixed monthly payment. Hooray! No more waiting for next year's budget. Get what you need today. Call BTS to find out more!

Upcoming Webinars and Onsite Training

At BTS, we know that any technology is only as good as your ability to use it. To this end, we offer webinars on all manner of products to help our customers get the most out of their technology investment. BTS will be offering several webinars this quarter. Each webinar will be offered on a Tuesday afternoon at 3:00 p.m., Central Standard Time, and will last no more than thirty minutes. To reserve your space or to request additional information, please email Kim Reynolds at kimr@askbts.com. If you would like to suggest a topic for one of our future scheduled webinars, let us know!

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New Employees at BTS
– Kim Reynolds

Meet Cory Simmons, BTS' newest Field Engineer! A native of Georgia, Cory now lives in Trussville with his wife of a little over a year. Cory is 27 years old and enjoys playing the guitar. Cory has already successfully completed several classes as he trains to work on the many phone systems that BTS sells, installs, and maintains. If you see Cory out shadowing another BTS technician, be sure to say hello!

Employee Spotlight
- Kim Reynolds

Senior Field Engineer Jamey Wynn will soon celebrate his twentieth year with BTS! Jamey is an expert on NEC, ShoreTel, Zultys, Interactive Intelligence, and every other phone system offered by BTS in the past several decades. Jamey is also the creator of the amazing fully functioning BTS Banana Phone (not pictured). Jamey is from Munford, Alabama, is married with two children, and is a retired racecar driver. When asked for a quote, Jamey offered, "Mowing grass is my only hobby." His motto is "No Talking."

Jamey is pictured here with Field Engineer Robbie Batting. The spotlight will be on Robbie in next quarter's newsletter!

Job Opportunities

At BTS we are always interested in talking to industrious, enthusiastic people with a passion for the technology industry.

At BTS we are always interested in talking to industrious, enthusiastic people with a passion for the technology industry. If you think you might be a good fit for our excellent team, please feel free to send your resumé to hr@askbts.com.

If there is a job opportunity at your organization that you would like us to advertise in our newsletter, please let us know!

Our Latest Press Release:

BTS Educates Business Owners on Technology with State-of-the-Art Creative Marketing Program

BTS Technologies, Inc., a leader in unified communications, recently announced that they have launched an educational marketing program for their customers in order to create constant connection and keep their customers up to date with the latest technology. While the overwhelming majority of today's businesses seem to avoid directly interacting with their customers at all costs, BTS has taken the complete opposite approach. The goal of the program is to create the most proactive, productive, ongoing dialogue with their customers ever. Their mission is to become their customers' trusted resource, capable of helping their customers solve their problems across all areas of business.

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Everyone can relate to this…

Obviously you can't completely avoid that certain special kind of call…but knowing the ins and outs of your phone system can definitely help you manage your incoming calls more effectively. For example, phone systems such as ShoreTel and Zultys allow you to set up personalized call handling rules to perform such actions as requiring unidentified callers to announce their name before you answer, automatically sending "unknown" or "private ID" callers straight to voice mail, and much more. If you wonder what your system can do, or are interested in a system with increase capabilities, just call BTS!

Have you heard about Maddie the Coonhound? Photographer Theron Humphrey, a native of North Carolina, adopted her from a shelter in Atlanta, and she kept him company during his year-long journey through all 50 states. Theron's mission was to record one person's story in film and audio each day. Good-natured Maddie graciously agreed to pose for a series of photographs as well. See Theron's delightful, creative photos of Maddie here: http://thiswildidea.com/maddie_the_coonhound.

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