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Your announcement could be in this spot. If your company is having a special event, we and our readers would like to know about it. Simply email the information to firstname.lastname@example.org and we'll include it in our quarterly newsletter. This is a complimentary service provided by BTS Technologies for the benefit of our readers. For the upcoming newsletter, announcements should be in no later than one week before the end of the calendar quarter.
Disaster Preparedness & Recovery
How To Create a Basic Business Disaster Recovery Plan in 4 Steps
Loss of data is a common problem for businesses. Fortunately, it's a problem that can easily be avoided with the correct preparation. While devastating amounts of data can be lost during catastrophes like hurricanes, the September 11 terrorist attacks, fires, and floods, it doesn't take such large events to cause a business to lose important data. It can be as simple as dropping a laptop to the floor or a power surge that results in burning out a storage device. If you don't have your crucial data backed up, even a small situation can turn into a disaster.
If you still think natural disasters are the leading causes of data loss and that the chances of it happening to you are pretty slim, take a look at the findings from a study by Strategic Research Corporation of the leading causes of business continuity and disaster recovery incidents:
Establishing a disaster recovery plan can be done in the following four steps:
BTS Technologies Announce Strategic Partnership with FreedomVOICE®
BTS Technologies announces the formation of a strategic partnership with FreedomVOICE®, creators of the industry-leading FreedomIQ® Hosted VoIP PBX, The companies have aligned in order to distribute and promote the popular FreedomIQ Hosted VoIP PBX.
"We couldn't be happier with the new partnership," said Eric Thomas, CEO of FreedomVOICE. "BTS Technologies understands the true value of the FreedomIQ Hosted VoIP PBX. They've demonstrated that they are a qualified, mature company, and we are looking forward to working with them."
As a unified communications provider, BTS Technologies has many years of experience and has built a solid reputation as the region's leading technology organization. Now, as an authorized dealer for the FreedomIQ product, BTS Technologies will be responsible for business development and representing FreedomIQ in the community.
"We've been interested in the FreedomIQ hosted VoIP PBX since day one," says Mr. Roger Wentowski, President of BTS Technologies. "Hosted VoIP phone systems are being adopted by business owners at an increasing rate, and FreedomIQ is a top product option for this segment."
With powerful features designed to serve entrepreneurs and enterprises alike, FreedomIQ offers industry-leading call quality, impressive cost savings, and valuable disaster recovery tools, and has become priceless to telecommuters and remote workers.
FreedomIQ was named by Unified Communications magazine as a recipient of the 2008 Product of the Year Award and by TMC's Communications Solutions as the 2007 Communications Solutions Product of the Year.
Find out more about the FreedomIQ Hosted VoIP PBX by calling (205) 942-6532.
Founded in 1996, FreedomVOICE® develops and markets FreedomIQ®, a hosted VoIP PBX service allowing businesses and professional offices to interact more effectively with their customers, clients, patients and associates. FreedomVOICE® also offers a comprehensive slate of integrated virtual office solutions, enabling business owners to enhance company image, communicate seamlessly with customers, track marketing effectiveness, and increase profitability.
Falls Janitorial Service, Inc.
Located just off Jefferson Avenue in Birmingham, Alabama, Falls Janitorial Service, Inc. was established in 1959 by Thomas and Mary Falls. Now, more than fifty years later, the two-employee business has expanded to have over 120 full-time and part-time employees. The couple's son, Thomas Falls Jr., and their daughter, Vanessa Falls, are full-time employees of the company. Nine-year-old Miss Taylor Falls, who is spending some of her summer vacation helping out at the company's Birmingham office, plans to carry on the family business (along with owning a hotel). Falls Janitorial currently has a second branch in Montgomery and provides service to facilities throughout Alabama and in parts of Georgia. The company has a growth plan in progress with the goal of offering increased services throughout the Southeast.
Falls Janitorial provides comprehensive, professional janitorial services to commercial, medical, industrial, government, and state, federal, and local facilities. They also have a growing residential division. Some of the other services that they provide are floor and carpet care, window washing, pressure washing, grounds maintenance and landscaping, and construction cleanup.
Falls Janitorial mission is "to provide world-class service that meets and exceeds [their] customers' needs through technology and innovative practices." To that end, the company recently invested in an NEC SV8100 telephone system and a VM8000 InMail voice mail system for the Birmingham office. One significant benefit to the new phone system is Caller ID: the professionals at Falls Janitorial are now able to identify the source of any incoming call, whether internal or external. This way, they have an idea of how the call should be handled before even picking up the receiver.
The new voice mail system has also proved to be a useful tool in Falls Janitorial's constant effort to provide superior customer service. It is very important that each incoming call is handled in a professional and efficient manner, yet with the personal touch that makes a family business stand out. During the day, calls to the main number are answered by the receptionist, just as they have always been. In the rare event that she is not available to answer a call, however, the caller is now able to leave a message in a General Delivery mailbox that is checked regularly. Thus, every call to the main number is either answered immediately or returned in a timely manner. Each member of the Falls family also has a personal voice mailbox so that a caller may leave them a message in the event that they are unavailable. Their outgoing messages may provide the caller with important information about when the call may be returned or offer an alternate contact. Of course, some members of the Falls family also have the ability to forward their desk phones to their cell phones with just one push of a button if they wish to be available at all times, whether in the office or elsewhere.
BTS is proud to partner with Falls Janitorial as they work to give their customers the highest-quality care possible. We look forward to providing them with the technology they need as they continue to grow in the future.
The BTS Sleep EZ Business Continuity Solution
Most companies are becoming increasingly dependent on their Information Technology systems and stored data for daily operation. In fact, statistics show that most companies which experience a catastrophic loss of data or extended downtime with their systems simply go out of business. It is critical your company have a plan for data backup, disaster recovery and business continuity. BTS is introducing the Sleep EZ service to address these issues and allow you to "sleep easy" each night.
Some of the features of the Sleep EZ Solution:
Use New Technologies to Reduce Your Business's Carbon Footprint
Small businesses across the country are measuring greenhouse gas emissions, setting goals, and reducing emissions. What is your business doing to reduce its carbon footprint?
Use Technology, Go Paperless - Take advantage of online technology to reduce the amount of printing that your company does. Accessing information through a portal or a secure site can allow multiple people to view documents without printing multiple hard copies. Use electronic billing to reduce paper waste. Convert paper files to electronic documents, making filing and searching much easier. A good scanner, a document management program, and a reliable storage system can be used to effectively go virtual.
Traditionally, businesses have spent money, time, and space maintaining paper business records. In recent times, many business owners have cut costs and improved their operational efficiency by going paperless. If this is something you've considered or have already implemented, check out this quick guide to going paperless.
Consider potential benefits and how they would affect your business
Try using these small changes and tips to get your business started
Please contact Kim Reynolds at (205) 290-8430 or email@example.com if you have questions or are interested in attending a webinar.
Please keep in mind that both web-based and on-site training are also available on an as-needed basis. Whether you have a new employee or would just like a quick refresher class, we can help you. Please contact Kim to discuss or schedule.
Continuous Technology Assurance Program
BTS Technologies and TAG National have the cure for aging technology, unexpected expenses, and "how do I make the phone system do that." Ask BTS Technologies how CTAP accurately forecasts your Total Cost of Ownership, cures obsolescence, and makes use all of the productivity enhancing features of your phone system.
BTS Technologies offers a fully managed suite of data products and services. Our Business Buoy is a comprehensive suite of professionally managed services designed to secure, maintain, and monitor your mission-critical information. It includes email solutions, data back up and disaster recovery, help desk, and hands on networking. You'll sleep easy knowing that BTS is awake and at work guarding your valuable business information.
ABOUT BTS TECHNOLOGIES, INC.
BTS Technologies, Inc. (BTS) was founded on the philosophy of maintaining a profitable business by providing the best in technology systems and services to our customers. The stated purpose of our company not only allows us to provide short-term answers to our customers' needs, but also affords us a longevity unsurpassed by the technology industry in our region. We strive to increase our customers' profitablility by providing them with a competitive advantage through best-of-class technology and services. BTS Technologies, Inc. is located at 311 West Valley Ave, Birmingham, AL 35209. For more information on BTS, please call (205) 942-6532 or visit http://www.askbts.com.
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