We will be closed for Thanksgiving, Christmas and New Year's Day. As always, the emergency support line will be open.

Blog Articles for BTS Technologies

4 Things You Can do to Provide Remote Teams Social Support

September 14th, 2021 by Matt Dean

Smiling distance employee in smart watch against laptop at home. Remote work, work from home, telecommute concept.

Remote work has grown by 44 percent over the last five years and 91 percent over the decade. These statistics do not even include freelancers. They include non-self-employed individuals who work from home at least half or full time. There...

Read Full Story »

Posted in: Solutions

Landline vs VoIP: 4 Key Considerations

August 31st, 2021 by William Wentowski

Four call center employees working in the same room at different desks

As technology evolves, businesses across industries are looking for new, better, and advanced ways to do business and serve clients. And one such technology that is making the rounds is VoIP. Some modern businesses have jumped on the bandwagon, already...

Read Full Story »

Posted in: Articles, Solutions

3 Common Challenges in Remote Working

August 17th, 2021 by William Wentowski

A woman working from home while holding a baby and two dogs are on the couch behind her

As countless workers from all over the world telecommute for the first time ever, very few of them know exactly what to expect. Well, some professionals have been telecommuting way before the pandemic began as virtual business owners or freelancers,...

Read Full Story »

Posted in: Services, Solutions

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

May 29th, 2021 by William Wentowski

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...

Read Full Story »

Posted in: Press Release, Solutions

Five Benefits of a Hybrid Workforce

May 11th, 2021 by William Wentowski

A man working at his computer and tlaking on his cellphone

The pandemic forced many businesses into a work from home model; however, companies need to decide whether to keep their employees home full-time or bring them back into the office with the US beginning to open up. Some companies are considering using...

Read Full Story »

Posted in: Technology, Solutions

Helping Businesses Shift from Survival Mode to Strategic Growth Mode

February 22nd, 2021 by William Wentowski

Graph displaying data as it continues to grow

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized BusinessesPrevent It BIRMINGHAM, AL - BTS a leading managed technology services provider (MTSP), announced today that the company is helping...

Read Full Story »

Posted in: Press Release

Why Setting KPIs Are The Key to A Successful Remote Workforce

October 21st, 2020 by William Wentowski

A man holding a pen as his hand rest on a piece of paper with a chart on it, while a chart graphic is viewed as the center point

How does a business verify that their home-based workforce is actually working? Rather than installing software onto your employees’ home work stations that enable you to track their every mouse movement and keyboard stroke, establishing proper Key...

Read Full Story »

Posted in: Services, Solutions

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by Roger Wentowski

A business person using a tablet and a laptop

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...

Read Full Story »

Posted in: Press Release, Solutions

BTS Forecasts What the Future of Work-From-Home Could Look Like After COVID-19

September 18th, 2020 by Brian Wakefield

Woman in Headset on Computer at Home Office

BTS, a leading managed technology services provider (MTSP) announced today that the company is preparing small to midsized business (SMB) owners on what to expect in the workplace, after the pandemic. With people working from home in droves, there is...

Read Full Story »

Posted in: Press Release

How to Properly Manage a Remote Workforce

September 10th, 2020 by William Wentowski

A person using a laptop while holding a pen in between his fingers

Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot...

Read Full Story »

Posted in: Services, Solutions

TotalVoiceMX: The VoIP Solution Tailored to Fit Your Business Needs

August 17th, 2020 by William Wentowski

A man working from home using a computer and a phone

Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes...

Read Full Story »

Posted in: Services, Solutions

How a VoIP Phone System Can Empower Your Remote Workforce

July 23rd, 2020 by William Wentowski

A person holding a smartphone, with an image of a globe in the foreground with dots being connected by curved lines to represent connections

Businesses everywhere are looking to equip their remote workforce with the tools that let them perform to the best of their abilities. Most of them look purely into how their workers can communicate more effectively with each other, ignoring how they...

Read Full Story »

Posted in: Solutions

Transition to the Cloud to Be More Efficient While Working Remotely

July 14th, 2020 by William Wentowski

A blue cloud with a server in the foreground

With the transition to permanent remote work likely to become far more common, it is time for businesses to update their infrastructure to match their new business structure. Moving some or all of your business operations to the cloud can benefit your...

Read Full Story »

Posted in: Services, Technology, Solutions

How to Protect Your Business and Be Efficient While Working Remote

June 8th, 2020 by Brian Wakefield

A blue cloud sitting on the directional keys of a laptop

Now that businesses are working remotely, they need a way to ensure their network is protected and that their employees are able to efficiently complete work-related tasks. While some companies may be using a VPN to accomplish this, problems arise...

Read Full Story »

Posted in: Services, Solutions

BTS Technologies, Inc. Helps Businesses Adjust to COVID-19

May 13th, 2020 by Roger Wentowski

A man touching a graphical interface with lines connecting to servers and a cloud

As COVID-19 continues to impact the way businesses operate, companies need to find ways to continue operations. Whether that is operating at 25-50% capacity as a restaurant or grocery store, or transitioning to a remote workforce, businesses are having...

Read Full Story »

Posted in: Services, products, Solutions

Empowering Companies to Combat COVID-19 with Microsoft Teams

May 8th, 2020 by Brian Wakefield

A man working from home using a headset and a laptop, writing on a piece of paper

BIRMINGHAM, AL - BTS Technologies, Inc., a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft's new software, Teams. Microsoft Teams is a tool that dramatically...

Read Full Story »

Posted in: Press Release

BTS Launches Computers for Kids Program to Assist Area K-12 Students

March 31st, 2020 by William Wentowski

Girl student studying on laptop due to BTS' Computers for Kids program

BTS Technologies launches Computers for Kids program to assist area K-12 students with remote classroom setups. BTS is calling on all businesses and people in the Metro Area with old, unused laptops or desktops (monitor, keyboard and mouse appreciated)...

Read Full Story »

Posted in: Press Release, Solutions

18 Things to Make Your Remote Work Stress Free

March 26th, 2020 by William Wentowski

A woman working from home in her office

Take a picture of your computer setup before you unplug and take things to your remote work location—including the cable set up in the back! At home, your IT team won't be with you to reconnect everything. A quick picture of where things are plugged...

Read Full Story »

Posted in: News, Solutions

Coronavirus Strategy at BTS

March 18th, 2020 by Roger Wentowski

Man pressing 'Remote Support' on an interactive touch screen monitor

AT BTS Technologies, supporting our partners is the most important thing we do. As COVID-19 restrictions impact our communities and businesses; we remain committed to our mission of providing premiere cloud technology solutions. BTS will take all necessary...

Read Full Story »

Posted in: News

BTS Webinar Training

September 14th, 2019 by William Wentowski

Webinar network of computers

BTS offers both onsite and remote training for all the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know what...

Read Full Story »

Posted in: Newsletter

How to Trade Oversized Lease Agreements for New Technology

September 3rd, 2019 by William Wentowski

Hand holding phone with technology icons superimposed over it

BIRMINGHAM, AL – Did you know that we are advising SMBs (small to mid-sized businesses) on how to fully leverage the benefits of a remote workforce, bolster employee satisfaction, reduce office space, while simultaneously strengthening...

Read Full Story »

Posted in: Press Release

HD Video Conferencing

October 7th, 2017 by William Wentowski

HD Video Conferencing

The way we do business today is ever changing, office arrangements are less formal, with staff working remotely or while mobile. In order for businesses to remain connected and productive, video conferencing has become commonplace in the office....

Read Full Story »

Posted in: products


View of downtown Birmingham, Alabama from Vulcan Park

Call Us or Fill Out the Form Below
(205) 290-8400