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Blog Articles for BTS Technologies

Benefits of Call Forwarding VoIP Feature

October 7th, 2021 by William Wentowski

A team of coworkers at the office working on laptops while wearing headsets catering to their clients via VoIP solutions with features such as call forwarding

One of the top reasons for the massive popularity and high demand for VoIP solutions across industries is the sophistication of the call forwarding feature. Though this feature has been around for a long time, VoIP has truly improved call forwarding...

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Posted in: Services, Technology, Solutions

3 Common Challenges in Remote Working

August 17th, 2021 by William Wentowski

A woman working from home while holding a baby and two dogs are on the couch behind her

As countless workers from all over the world telecommute for the first time ever, very few of them know exactly what to expect. Well, some professionals have been telecommuting way before the pandemic began as virtual business owners or freelancers,...

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Posted in: Services, Solutions

Helping Companies Successfully Adopt the Hybrid Workplace Model with Advanced Technology Solutions

May 29th, 2021 by William Wentowski

A man working from home and in a video conference with employees at the workplace

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal BIRMINGHAM, AL - BTS, a leading managed technology services provider, announced today the company is helping organizations...

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Posted in: Press Release, Solutions

How to Find a Phone Number's Owner if It's VoIP Call?

March 31st, 2021 by Brian Wakefield

A man looking at a tablet as it displays a world map, while also presenting a holographic display with a warning symbol in front of him

VoIP phones have become the norm for businesses everywhere. The convenience they provide with allowing calls to anyone in the world over the internet simply can't be beaten. However, there is a common concern when utilizing VoIP for calls....

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Posted in: Services, Solutions

BTS, a Company That Wants Your Business to Grow

October 29th, 2020 by Brian Wakefield

Two people in business attire shaking hands, with a web of lines over them connecting to different icons

Any business can tell you the same story about the IT / telecom company that promised them unique solutions for their business, only to give them cookie-cutter ones instead. How they gave them the technology and then disappeared from where they...

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Posted in: Services, Solutions

Helping Companies Transition From Old Phone Systems that Hindered Remote Work

October 28th, 2020 by William Wentowski

A man working from home using a computer and writing

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice....

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Posted in: Press Release

Providing Customers With a Technology Plan for Continued Operations

September 28th, 2020 by Roger Wentowski

A business person using a tablet and a laptop

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BTS begins by evaluating an organization's existing...

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Posted in: Press Release, Solutions

How to Properly Manage a Remote Workforce

September 10th, 2020 by William Wentowski

A person using a laptop while holding a pen in between his fingers

Many businesses find themselves in rather strange circumstances due to the pandemic. As the switch to working remotely has many wondering if they should keep working from home, either fully or having some of their workers remain remote. A lot...

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Posted in: Services, Solutions

TotalVoiceMX: The VoIP Solution Tailored to Fit Your Business Needs

August 17th, 2020 by William Wentowski

A man working from home using a computer and a phone

Companies that have moved to a remote workforce are finding themselves in a position where their existing phone system isn't offering all of the features and benefits to empower their workforce. Whether they need a phone system that intelligently routes...

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Posted in: Services, Solutions

Leverage the Power of Microsoft Teams to Collaborate More Effectively

March 9th, 2020 by Brian Wakefield

Four business people collaborating with coworkers via video conference

BIRMINGHAM, AL – BTS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce...

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Posted in: Press Release

Sharing the Top 3 Business Collaboration Tools in 2020

February 3rd, 2020 by William Wentowski

Businessman and woman collaborating using a tablet

BIRMINGHAM, AL - BTS, a leading managed technology services provider (MTSP), shared the top 3 business collaboration tools in 2020. Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately,...

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Posted in: Press Release

How Big-Name Telecommunication Carriers Are Charging You More For Your Internet and Business Phone Systems

September 4th, 2019 by William Wentowski

Business people in a conference room

Many businesses, both large and small, typically lean towards big-name carriers to take care of their internet, network, and phone services; however, they fail to realize that these carriers are working in their own best interest. This means that...

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Posted in: Business Phones, Technology, Solutions

Alerting Businesses About Robocall Scams

July 31st, 2019 by William Wentowski

Cloud with laptop

BIRMINGHAM, AL – July 2019 – We are proud to announce that we are alerting small to midsized businesses (SMBs) about the prevalence of robocall scams and how any organization can best handle these calls to ensure that all sensitive company...

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Posted in: Press Release


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