December 20th, 2017 by William Wentowski
Today we announced our predictions for the future of the technology sector. We are preparing business owners for the anticipated technology explosion in 2018, and one of the bases for this prediction is the growing number of employed individuals and the omnipresent demand for technology in the...
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Tags: Technology, investments, ROI, collaboration
Posted in: Press Release, Technology
December 19th, 2017 by William Wentowski
BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes!
WatchGuard only awards Partnership levels through training and demonstrated technical skill. You cannot sell your way...
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Tags: security, network protection, technicians
Posted in: News, Articles, Newsletter
December 19th, 2017 by David Dick
Oh where oh where has my wireless gone, oh where oh where can it be?
Wireless working is critical. If yours is not, we can fix it.
You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart Phone, a tablet, integrated thermostats, access...
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Tags: Wi-Fi
Posted in: Services, Articles, Newsletter
December 19th, 2017 by David Dick
When was the last time you had to call ATT, Charter, or whoever about your telephone or internet bill? Remind you of a trip to the dentist with an added tension headache? Did you spend an hour on the phone searching for the right person or department? Still unresolved?
If this sounds familiar,...
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Tags: AT&T, carrier services
Posted in: Services, Articles, Newsletter
December 19th, 2017 by William Wentowski
The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT.
No one ever wants to talk about their IT needs. It's not glamorous. It usually...
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Tags: Managed IT services, IT spending
Posted in: Quality, Articles, Newsletter
December 19th, 2017 by William Wentowski
Some pictures that made us chuckle, perhaps you'll enjoy them too!
...
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Posted in: Articles, Newsletter
December 18th, 2017 by William Wentowski
WPA2 is widely regarded as the industry's most secure wireless encryption protocol. However, on October 16, 2017, the US-CERT announced several vulnerabilities in the WPA2 encryption implementation in clients and AP. Collectively called KRACKs (Key Reinstallation AttaCKs), these vulnerabilities represent...
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Tags: Managed Services, security, Wi-Fi
Posted in: News, Articles, Newsletter
December 18th, 2017 by David Dick
It happens to all of us… Poor connection, not enough speed, can't get work done, and business is at a standstill.
Call BTS for a no-cost technology review. We can solve slow internet and get you the speed you need. Call the Speed Desk today for an acceleration appointment, (205)...
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Tags: Technology, upgrades
Posted in: Services, Articles, Newsletter
December 18th, 2017 by William Wentowski
Michael Gendreau, Special Projects Manager
Michael Gendreau joined the BTS team on December 4, 2017. An experienced Finance and Operations Manager, Michael will be serving as BTS' Special Projects Manager. Michael was born in Milwaukee, WI, but has lived all over the U.S. He graduated summa cum laude...
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Posted in: News, Articles, Newsletter
November 2nd, 2017 by William Wentowski
With all the recent mergers and acquisitions across the communications industry, we've issued a recommendation to customers -- Beware of predatory carrier representatives out there using scare tactics! They will tell you that your provider is no longer going to support your systems and leave you with...
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Tags: service provider, carrier services, network analysis, questions
Posted in: Services
October 23rd, 2017 by William Wentowski
Unfortunately, hurricanes Irma and Harvey had an historic destructive impact on SMBs (Small to Mid-sized Businesses) in Florida and Texas. Many companies in these areas were either destroyed completely or severely damaged by mother nature. In the wake of these events, business owners regardless of...
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Tags: disaster recovery, data recovery, data backup, cloud communications
Posted in: Press Release
October 7th, 2017 by William Wentowski
The way we do business today is ever changing, office arrangements are less formal, with staff working remotely or while mobile. In order for businesses to remain connected and productive, video conferencing has become commonplace in the office. Not only for day-to-day interactions, video conferencing...
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Tags: remote office, collaborative, cost effective, infrastructure
Posted in: products
October 1st, 2017 by William Wentowski
BTS Field Engineers Caleb Lyman and Matt Buyck recently received three NEC SV8100/SV9100 certifications. Congratulations, Caleb and Matt!
BTS technicians also earned several new WatchGuard certifications in recent weeks. We are proud of their achievements and their commitment to excellence!
...
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Tags: certifications, field engineers, technicians
Posted in: Articles, Newsletter
September 30th, 2017 by William Wentowski
Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications?
Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above 50% in 2016), it's declining as more enterprises...
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Tags: IT, cloud communications, rapid growth, enterprise
Posted in: Articles, Newsletter
September 30th, 2017 by William Wentowski
Learn how introducing WiFi can benefit both your customers and your business »
Free Wi-Fi for Your Office!
Until the end of 2017, BTS is offering a free Wi-Fi trial for your office!
Many companies deal with terrible Wi-Fi in their offices. The...
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Tags: wireless internet, free trial, Wi-Fi, enterprise
Posted in: Articles, Newsletter
September 30th, 2017 by William Wentowski
We could make this a spooky Halloween themed article. It would get a few laughs, have some cheesy puns, and would be a grave (ha!) disservice to our customers. Companies are not doing enough for their cyber security, and it's not a corny joke.
(sorry)
Another week, another hack. This time it was...
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Tags: security, cyber security, Equifax
Posted in: Articles, Newsletter
September 30th, 2017 by William Wentowski
BTS Technologies' own Roger Wentowski III has been invited to speak at this year's Continuum Navigate conference in Las Vegas on October 3rd. Presenting at Navigate is a huge honor, especially in the IT industry. There he will be presenting with Tim Schatz from Technology Assurance...
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Tags: TAG, Roger Wentowski, Navigate2017
Posted in: Articles, Newsletter
September 30th, 2017 by William Wentowski
Alexander Graham Bell
"DO---YOU---UN---DER---STAND---WHAT---I---SAY?" Below is an excerpt from Alexander Graham Bell's March 10, 1876, laboratory notebook entry describing his first successful experiment with the telephone.
Everyone knows that Alexander Graham Bell is credited with...
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Tags: Alexander Graham Bell, telephone, AT&T
Posted in: Articles, Newsletter
September 30th, 2017 by William Wentowski
A related phenomenon is Call Service Syndrome:
when the problem inexplicably solves itself (at least temporarily) as soon as you get on the phone with BTS Service (205-290-8301)!
These kids and their annoying obsession with the latest technology…...
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Tags: jokes, smile
Posted in: Articles, Newsletter
September 22nd, 2017 by William Wentowski
BTS a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes are a serious threat and most businesses cannot...
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Tags: hacking threat, malware, cyber security
Posted in: Press Release
August 31st, 2017 by William Wentowski
More businesses are making the step towards offering customers wireless access, especially now that it is more cost-effective and secure. Not only are customers more likely to stay longer at your business when they can connect to Wi-Fi, but you can also use the access points as a tool for marketing...
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Tags: free trial, security, wireless access point, Wi-Fi
Posted in: products
August 17th, 2017 by William Wentowski
We announced today that we will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing their infrastructure and investing heavily in cloud-based...
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Tags: Latest technology, Data protection, 4G
Posted in: Press Release
July 26th, 2017 by William Wentowski
As part of our larger efforts to help customers combat cyber threats, we are sharing our eBook - "5 Common Disasters that Strike Small Businesses." It is a quick overview of the, you guessed it, most common ways business data is stolen, damaged and lost. One of those ways is through cyber-attacks...
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Tags: cyber security, eBook, ransomware, industry knowledge, network protection
Posted in: eBooks
July 12th, 2017 by William Wentowski
You may have recently seen reports on the news discussing recent IT attacks and malware prevention measures. These specials aim to inform and help protect users from inadvertently spreading threats or falling into cyber traps. We've also been sharing information about the recent ransomware attacks around...
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Tags: security
Posted in: Services
June 28th, 2017 by William Wentowski
BTS will be at the Red, White & Brew Food Truck Fest on the 4th of July and we have extra tickets to give away! If you would like to go, contact the main line or your sales rep and ask for tickets.
Have a beer, grab some food, chat with the BTS team, and watch the fireworks. Tickets are first come...
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Tags: Event, Alabama
Posted in: Events
May 17th, 2017 by William Wentowski
Here at BTS Technologies, we don't believe that customer support ends after the installation. Our business is focused on providing the best in telecommunication systems and services to our customers. This includes helping you with any questions or issues you might have. If something is unclear when you...
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Tags: customer service, Managed Services, MVSP, CTAP, Managed IT services, Managed Voice, managed IT, service plan
Posted in: News, Services, Standards
April 5th, 2017 by William Wentowski
We're offering a limited one month trial offer for our business customers from April through June: a wireless internet Access Point (AP) for your business. Try it out for a month, without any obligations to keep it! We bet you'll be happy with the secure and fast internet for you and your customers....
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Tags: customer service, mobile workforce, wireless internet, Access Point, free trial
Posted in: Services, products
March 29th, 2017 by William Wentowski
Toshiba Corporation is shutting down their Telecommunication Systems Division. It is effective March 21, 2017 and by May 22, 2017 they will no longer be shipping inventory to their dealers. They will also waive early termination fees to transition off their VIPedge (hosted) service. What does this...
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Tags: phone system, telecommunications systems, Toshiba
Posted in: Business Phones, News
March 16th, 2017 by William Wentowski
Just like the title says, nowadays everyone expects easy and secure access to the internet and their favorite applications. This is especially important for businesses trying to get the competitive edge. Through our partnership with CloudJumper, we can offer desktop virtualization, cloud storage, data...
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Tags: Cloud, Communications solution, mobile workforce, WaaS
Posted in: Services, products
February 6th, 2017 by William Wentowski
It can be very tempting to push potential issues and maintenance to the future, so you don't have to deal with them today. While we understand that your business phone system isn't your biggest priority, here at BTS we want to stress the importance of keeping your technology up to date. If you are...
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Tags: upgrades, hosted, voice, managed voice services, up to date, business phones
Posted in: Business Phones
January 10th, 2017 by William Wentowski
A natural disaster, fire, or even a downed power line can mean days of lost business and high costs to set up emergency servers and IT systems. Customers can't reach you, and everyone is scrambling to recover data and resources. We've dealt with these kinds of situations before. After a customer had...
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Tags: disaster recovery, data backup, business continuity, emergency
Posted in: Services