September 14th, 2019 by admin
Practically anywhere you go, you'll come across public WiFi hotspots. However, this free service could spell trouble. We explore the security risks of public hotspots and what to consider before connecting to public WiFi. ...
Posted in: Newsletter
September 14th, 2019 by admin
One of the most common objections we hear, and most sales people have heard it, is “This is too expensive!” The gut reaction of many salespeople is to race to the bottom. This becomes more evident in new sales staff who are desperate to close and only biting on the objection they hear. Expense....
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September 14th, 2019 by admin
It’s important to take steps to protect yourself when shopping online. From the convenience of making purchases at your fingertips and next-day delivery to getting great deals and the endless catalog of purchasable items, online shopping has only grown in popularity. While the increased availability...
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September 14th, 2019 by admin
Please join us in welcoming new Sales Representative Josh Anderson to BTS! A Montgomery native, Josh moved to Birmingham to attend Samford University. He has extensive sales experience, having worked for IT integrator ACCi and then at Spectrum for several years. Josh has a wife, Jordan, a daughter,...
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September 14th, 2019 by admin
We are excited to announce that BTS recently became a dealer for Eagle Eye Networks, #1 in Cloud Video Surveillance Worldwide. The Eagle Eye Cloud VMS is a cloud security camera system which provides 100% cloud management, 100% mobile and web browser viewing, and, if you want, 100% cloud recording....
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September 14th, 2019 by admin
BTS offers both onsite and remote training for all the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know what topics you would like to see covered in future...
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June 19th, 2019 by admin
Artificial Intelligence (AI) is becoming one of the cutting-edge tools in the Cyber Security arms race. Criminals are using AI to accelerate the pace of attacks and provide ever more complex campaigns. This adoption of AI by the criminals is mirrored by the emergence of cybersecurity solutions...
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June 19th, 2019 by admin
No, please no. I don't want to call them. I don't care if the lines are scratchy or the internet is slow or the bill is wrong. No, please no, don't make me call and talk to someone in another country who does not speak English after I have struggled through the automated no-help system....
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June 19th, 2019 by admin
Do you have a Firewall? Probably not. The most common answer to that question is "I don't know". "There is this little box in the back room that does something and the main wire from ATT or Spectrum plugs into it". That's the second most common answer. Most companies do have a router –...
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June 19th, 2019 by admin
BTS offers onsite and remote training for all of the products we provide, install, service, and maintain. If you are interested in attending one of our upcoming training webinars, please contact kimr@askbts.com. Please also be sure to let us know what topics you would like to see covered in future...
Posted in: Newsletter
March 26th, 2019 by admin
Beginning April 13, 2019, residents of the 205 region of Alabama will need to begin using 10-digit dialing for all calls, including those within the same area code or even city. In addition, a new area code (659) will begin to be assigned on November 12, 2019. For more information, please read this...
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March 26th, 2019 by admin
So, what is Unified Communications? Unified Communications (UC) empowers you with the ultimate communications tool by converging and integrating all forms of communications, networks, systems, and business applications—on any device in any location—resulting in improved productivity...
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March 26th, 2019 by admin
– Mike Moore, www.techradar.com 5G networks are the next generation of mobile internet connectivity, offering faster speeds and more reliable connections on smartphones and other devices than ever before. Combining cutting-edge network technology and the very latest research, 5G should...
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March 26th, 2019 by admin
Zultys recently announced the official release of version 5.0 of ZAC—Zultys Advanced Communicator. "As an early adopter of ZAC, we have been active in watching the product grow and ZAC 5 is a big step forward," said Jerry McKenzie, President of Digitel Systems Inc, a Zultys Channel...
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March 26th, 2019 by admin
People will come to love their oppression, to adore the technologies that undo their capacities to think. -Aldous Huxley "All this technology is making us antisocial."...
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March 26th, 2019 by admin
"Had a great idea for a meme but my computer was frozen."...
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December 17th, 2018 by admin
If you operate a multi-location business or depend heavily on cloud-based services such as Voice over IP (VoIP), Hosted EMR, Hosted CRM, Video Conferencing, etc., chances are good you have heard of SD-WAN. The product is a hot topic among CIOs and IT professionals as a means to control the rising costs...
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December 17th, 2018 by admin
Another day, another major data breach. These have become all too common, and every passing breach raises your risk of major theft and fraud. This time it is Marriott, a company that owns more than 1 in 15 of the hotel rooms worldwide (1.1 million rooms in total). What does this mean for you? First,...
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December 17th, 2018 by admin
This gigantic Marriott breach might not affect you directly—although there is small chance of that—but it highlights something very real and important for SMBs. The vector for this breach is rumored to be Marriott’s supply chain. Identifying the specific intrusion point is going to take a while, largely...
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December 17th, 2018 by admin
BTS is now offering Dark Web Scans to help round out our security offering. These scans can tell us when, where, and what information or credentials have been stolen so we can better protect your business and staff. If you are a Managed Service Partner, then your account representative will be in touch...
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December 17th, 2018 by admin
All six of BTS' Field Engineers have successfully completed intensive training and are now certified to install and support CCTV Security Systems. Congratulations to Brett Wakefield, Deavin Perdue, Jamey Wynn, Jason Thompson, Larry Satterlee, and Matt Dean! Please welcome Matt Dean and Jamie Turner...
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December 17th, 2018 by admin
Fun fact: Pareidolia is a psychological phenomenon that causes people to perceive patterns in a random stimulus such as an image or sound. Do you see the Man in the Moon, or have you ever heard a "hidden message" in a song played backwards? Both are common examples of pareidolia....
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September 24th, 2018 by admin
The highly sophisticated Pedius app provides and supports the freedom and reliance that a mobile phone offers. It allows someone who is hard of hearing or deaf to make calls using text messages. To do so, they would simply type a message on the screen, which would then be translated into speech...
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September 21st, 2018 by admin
The Alabama Public Service Commission approved the addition of area code 659 to western central Alabama. The new area code will exist alongside and cover the same geographic area as the 205 area code. Information on what cities will be impacted and a timeline for action have not...
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September 19th, 2018 by admin
Evolution of Wi-Fi With people streaming videos, music, photos and games, today’s digital content is bigger and better than ever. And with people interacting with multiple devices at the same time such as smartphones, tablets, and laptops, Wi-Fi is working on overload and often can’t keep up....
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September 18th, 2018 by admin
Protecting Your Business from Phishing Attacks with WatchGuard Total Security Suite Phishing attacks continue to be a top concern for small businesses and midsize enterprise organizations. In fact, 76% of businesses report being a victim of a phish attack in the last year alone. Which is not...
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March 29th, 2018 by admin
By Michael Gendreau Being the newest member of the BTS family, I am constantly listening and observing the people and conversations around me. I came from the electrical contracting world and was like many CFOs in that the company’s Information Technology system was thrown in my lap. My new status...
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March 29th, 2018 by admin
Webinar Fridays at BTS Join us online the third Friday of each month for an interesting, informative webinar! Each webinar will last no more than 30 minutes. Please email kimr@askbts.com to find out more. April 20, 2018 Instant Messaging with Zultys MXIE May...
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March 29th, 2018 by admin
The Dvorak Keyboard Have you ever used a keyboard like this? Created in the 1930s, the Dvorak keyboard was designed for the user’s optimal comfort and efficiency. The letters are arranged based on how often they are used. Since commonly-used letters are placed closer together, less hand movement is...
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March 29th, 2018 by admin
The Firefox mascot is a fox. Bad weather has an adverse effect on cloud computing. Microsoft’s Windows 95’s startup music was composed on a Mac. About half of the world’s currency is digital. The first webcam was created to monitor a coffee pot. Facebook will fine you $500 if...
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December 19th, 2017 by admin
BTS recently became a WatchGuard Gold Partner! I know what you are thinking too. "BTS sold a bunch of firewalls; but do they know what they are doing with them?" The answer is yes! WatchGuard only awards Partnership levels through training and demonstrated technical skill. You cannot sell your way...
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December 19th, 2017 by admin
Oh where oh where has my wireless gone, oh where oh where can it be? Wireless working is critical. If yours is not, we can fix it. You used to have one device, usually an unbearably heavy laptop. Now you have a new laptop, a Smart Phone, a tablet, integrated thermostats, access...
Posted in: Services, Articles, Newsletter
December 19th, 2017 by admin
When was the last time you had to call ATT, Charter, or whoever about your telephone or internet bill? Remind you of a trip to the dentist with an added tension headache? Did you spend an hour on the phone searching for the right person or department? Still unresolved? If this sounds familiar,...
Posted in: Services, Articles, Newsletter
December 19th, 2017 by admin
The end of 2017 is almost here. Many companies, ourselves included, are working on those pesky business details like end-of-year numbers and 2018 budgets. One line item that is often overlooked in those discussions is IT. No one ever wants to talk about their IT needs. It's not glamorous. It usually...
Posted in: Quality, Articles, Newsletter
December 19th, 2017 by admin
Some pictures that made us chuckle, perhaps you'll enjoy them too! ...
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December 18th, 2017 by admin
WPA2 is widely regarded as the industry's most secure wireless encryption protocol. However, on October 16, 2017, the US-CERT announced several vulnerabilities in the WPA2 encryption implementation in clients and AP. Collectively called KRACKs (Key Reinstallation AttaCKs), these vulnerabilities represent...
Posted in: News, Articles, Newsletter
December 18th, 2017 by admin
It happens to all of us… Poor connection, not enough speed, can't get work done, and business is at a standstill. Call BTS for a no-cost technology review. We can solve slow internet and get you the speed you need. Call the Speed Desk today for an acceleration appointment, (205)...
Posted in: Services, Articles, Newsletter
December 18th, 2017 by admin
Michael Gendreau, Special Projects Manager Michael Gendreau joined the BTS team on December 4, 2017. An experienced Finance and Operations Manager, Michael will be serving as BTS' Special Projects Manager. Michael was born in Milwaukee, WI, but has lived all over the U.S. He graduated summa cum laude...
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October 1st, 2017 by admin
BTS Field Engineers Caleb Lyman and Matt Buyck recently received three NEC SV8100/SV9100 certifications. Congratulations, Caleb and Matt! BTS technicians also earned several new WatchGuard certifications in recent weeks. We are proud of their achievements and their commitment to excellence! ...
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September 30th, 2017 by admin
Most enterprises are leveraging cloud services in some capacity. Among the most common uses is data storage, but what about communications? Recent research from IDC finds that while IT spending for on-premise infrastructure is still high (above 50% in 2016), it's declining as more enterprises...
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September 30th, 2017 by admin
Learn how introducing WiFi can benefit both your customers and your business » Free Wi-Fi for Your Office! Until the end of 2017, BTS is offering a free Wi-Fi trial for your office! Many companies deal with terrible Wi-Fi in their offices. The...
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September 30th, 2017 by admin
We could make this a spooky Halloween themed article. It would get a few laughs, have some cheesy puns, and would be a grave (ha!) disservice to our customers. Companies are not doing enough for their cyber security, and it's not a corny joke. (sorry) Another week, another hack. This time it was...
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September 30th, 2017 by admin
BTS Technologies' own Roger Wentowski III has been invited to speak at this year's Continuum Navigate conference in Las Vegas on October 3rd. Presenting at Navigate is a huge honor, especially in the IT industry. There he will be presenting with Tim Schatz from Technology Assurance...
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September 30th, 2017 by admin
Alexander Graham Bell "DO---YOU---UN---DER---STAND---WHAT---I---SAY?" Below is an excerpt from Alexander Graham Bell's March 10, 1876, laboratory notebook entry describing his first successful experiment with the telephone. Everyone knows that Alexander Graham Bell is credited with...
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September 30th, 2017 by admin
A related phenomenon is Call Service Syndrome: when the problem inexplicably solves itself (at least temporarily) as soon as you get on the phone with BTS Service (205-290-8301)! These kids and their annoying obsession with the latest technology…...
Posted in: Articles, Newsletter
